Help someone deescalate a call Work Complete E error Teach someone new Work Complete R error Process a WOS and AI Make changes and take a payment on renewal Teach someone something new (this doesn’t have to be right away- you can schedule it) Teach someone something new Work Complete E error Complete 2 Quote Issuance Make a driver endorsement Process a Term to Term Change Work Complete 1 ODR Work Complete NB Cancel a policy- Provide Triage Submit a compliment to a peer Work Complete 1 ODR Work Complte GS UM F/U Ask a question in the team chat Make a driver endorsement Process a WOS and AI Complete loss run request Answer a question in the team chat Process a Term to Term Change Cancel a policy- Provide Triage Ask a question in the team chat Answer a question in the team chat Work Complete NB Work Complete GS UM F/U Help someone deescalate a call Setup Policy on EFT Submit a compliment to a peer Create and send a COI Work Complete R error Complete 2 Quote Issuance Setup Policy on EFT Teach someone new Complete loss run request Create and send a COI Make changes and take a payment on renewal Help someone deescalate a call Work Complete E error Teach someone new Work Complete R error Process a WOS and AI Make changes and take a payment on renewal Teach someone something new (this doesn’t have to be right away- you can schedule it) Teach someone something new Work Complete E error Complete 2 Quote Issuance Make a driver endorsement Process a Term to Term Change Work Complete 1 ODR Work Complete NB Cancel a policy- Provide Triage Submit a compliment to a peer Work Complete 1 ODR Work Complte GS UM F/U Ask a question in the team chat Make a driver endorsement Process a WOS and AI Complete loss run request Answer a question in the team chat Process a Term to Term Change Cancel a policy- Provide Triage Ask a question in the team chat Answer a question in the team chat Work Complete NB Work Complete GS UM F/U Help someone deescalate a call Setup Policy on EFT Submit a compliment to a peer Create and send a COI Work Complete R error Complete 2 Quote Issuance Setup Policy on EFT Teach someone new Complete loss run request Create and send a COI Make changes and take a payment on renewal
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Help someone deescalate a call
B-Work Complete E error
G-Teach someone new
I-Work Complete R error
O-Process a WOS and AI
I-Make changes and take a payment on renewal
O-Teach someone something new (this doesn’t have to be right away- you can schedule it)
B-Teach someone something new Work Complete E error
I-Complete 2 Quote Issuance
N-Make a driver endorsement
G-Process a Term to Term Change
B-Work Complete 1 ODR
I-Work Complete NB
B-Cancel a policy- Provide Triage
G-Submit a compliment to a peer
B-Work Complete 1 ODR
N-Work Complte GS UM F/U
B-Ask a question in the team chat
N-Make a driver endorsement
O-Process a WOS and AI
O-Complete loss run request
O-Answer a question in the team chat
N-Process a Term to Term Change
B-Cancel a policy- Provide Triage
B-Ask a question in the team chat
O-Answer a question in the team chat
I-Work Complete NB
N-Work Complete GS UM F/U
N-Help someone deescalate a call
G-Setup Policy on EFT
G-Submit a compliment to a peer
G-Create and send a COI
I-Work Complete R error
I-Complete 2 Quote Issuance
O-Setup Policy on EFT
G-Teach someone new
O-Complete loss run request
G-Create and send a COI
I-Make changes and take a payment on renewal