Complete loss run request Teach someone something new (this doesn’t have to be right away- you can schedule it) Work Complete 1 ODR Ask a question in the team chat Work Complete R error Reinstate a Policy Teach someone new Submit a compliment to a peer Work Complete NB Setup Policy on EFT Change coverages Make changes and take a payment on renewal Answer a question in the team chat Work Complete E error Make a driver endorsement Process a Term to Term Change Work Complete GS UM F/U Help someone deescalate a call Free! Create and send a COI Complete 2 Quote Issuance Make a call out Cancel a policy- Provide Triage Process a WOS and AI Process an vehicle endorsement Complete loss run request Teach someone something new (this doesn’t have to be right away- you can schedule it) Work Complete 1 ODR Ask a question in the team chat Work Complete R error Reinstate a Policy Teach someone new Submit a compliment to a peer Work Complete NB Setup Policy on EFT Change coverages Make changes and take a payment on renewal Answer a question in the team chat Work Complete E error Make a driver endorsement Process a Term to Term Change Work Complete GS UM F/U Help someone deescalate a call Free! Create and send a COI Complete 2 Quote Issuance Make a call out Cancel a policy- Provide Triage Process a WOS and AI Process an vehicle endorsement
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Complete loss run request
B-Teach someone something new (this doesn’t have to be right away- you can schedule it)
B-Work Complete 1 ODR
B-Ask a question in the team chat
N-Work Complete R error
I-Reinstate a Policy
O-Teach someone new
G-Submit a compliment to a peer
I-Work Complete NB
O-Setup Policy on EFT
G-Change coverages
I-Make changes and take a payment on renewal
O-Answer a question in the team chat
I-Work Complete E error
N-Make a driver endorsement
G-Process a Term to Term Change
N-Work Complete GS UM F/U
G-Help someone deescalate a call
N-Free!
G-Create and send a COI
I-Complete 2 Quote Issuance
O-Make a call out
B-Cancel a policy- Provide Triage
B-Process a WOS and AI
N-Process an vehicle endorsement