Teach someone something new (this doesn’t have to be right away- you can schedule it) Make a call out Create and send a COI Process an vehicle endorsement Cancel a policy- Provide Triage Answer a question in the team chat Work Complete E error Complete 2 Quote Issuance Submit a compliment to a peer Reinstate a Policy Ask a question in the team chat Help someone deescalate a call Work Complete 1 ODR Work Complete R error Setup Policy on EFT Work Complete NB Teach someone new Make changes and take a payment on renewal Free! Make a driver endorsement Change coverages Process a WOS and AI Process a Term to Term Change Complete loss run request Work Complete GS UM F/U Teach someone something new (this doesn’t have to be right away- you can schedule it) Make a call out Create and send a COI Process an vehicle endorsement Cancel a policy- Provide Triage Answer a question in the team chat Work Complete E error Complete 2 Quote Issuance Submit a compliment to a peer Reinstate a Policy Ask a question in the team chat Help someone deescalate a call Work Complete 1 ODR Work Complete R error Setup Policy on EFT Work Complete NB Teach someone new Make changes and take a payment on renewal Free! Make a driver endorsement Change coverages Process a WOS and AI Process a Term to Term Change Complete loss run request Work Complete GS UM F/U
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Teach someone something new (this doesn’t have to be right away- you can schedule it)
O-Make a call out
G-Create and send a COI
N-Process an vehicle endorsement
B-Cancel a policy- Provide Triage
O-Answer a question in the team chat
I-Work Complete E error
I-Complete 2 Quote Issuance
G-Submit a compliment to a peer
I-Reinstate a Policy
B-Ask a question in the team chat
G-Help someone deescalate a call
B-Work Complete 1 ODR
N-Work Complete R error
O-Setup Policy on EFT
I-Work Complete NB
O-Teach someone new
I-Make changes and take a payment on renewal
N-Free!
N-Make a driver endorsement
G-Change coverages
B-Process a WOS and AI
G-Process a Term to Term Change
O-Complete loss run request
N-Work Complete GS UM F/U