Help someone deescalate a call Make a driver endorsement Process a WOS and AI Teach someone something new (this doesn’t have to be right away- you can schedule it) Work Complete NB Work Complete E error Cancel a policy- Provide Triage Ask a question in the team chat Change coverages Work Complete GS UM F/U Complete loss run request Work Complete R error Work Complete 1 ODR Setup Policy on EFT Make a call out Teach someone new Submit a compliment to a peer Process an vehicle endorsement Complete 2 Quote Issuance Answer a question in the team chat Reinstate a Policy Create and send a COI Make changes and take a payment on renewal Process a Term to Term Change Free! Help someone deescalate a call Make a driver endorsement Process a WOS and AI Teach someone something new (this doesn’t have to be right away- you can schedule it) Work Complete NB Work Complete E error Cancel a policy- Provide Triage Ask a question in the team chat Change coverages Work Complete GS UM F/U Complete loss run request Work Complete R error Work Complete 1 ODR Setup Policy on EFT Make a call out Teach someone new Submit a compliment to a peer Process an vehicle endorsement Complete 2 Quote Issuance Answer a question in the team chat Reinstate a Policy Create and send a COI Make changes and take a payment on renewal Process a Term to Term Change Free!
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Help someone deescalate a call
N-Make a driver endorsement
B-Process a WOS and AI
B-Teach someone something new (this doesn’t have to be right away- you can schedule it)
I-Work Complete NB
I-Work Complete E error
B-Cancel a policy- Provide Triage
B-Ask a question in the team chat
G-Change coverages
N-Work Complete GS UM F/U
O-Complete loss run request
N-Work Complete R error
B-Work Complete 1 ODR
O-Setup Policy on EFT
O-Make a call out
O-Teach someone new
G-Submit a compliment to a peer
N-Process an vehicle endorsement
I-Complete 2 Quote Issuance
O-Answer a question in the team chat
I-Reinstate a Policy
G-Create and send a COI
I-Make changes and take a payment on renewal
G-Process a Term to Term Change
N-Free!