StopPaymentTransferFundsOLBlockedoutReferredtobranchPersonalor VehicleLoanReferralLoanCorrectionPlaced anOpportunityOverrideforDormantUpdatedemailMember toldyou to"Have ablessed day"ECMPaymenttagged"Leads"for helpDistributionErrorPasswordaddedFraud ondebitcardAssistedwithBillPayAccountandRoutingNumbersOLB newregistrationMemberasked forCPay feebackATMdisputeCreditCardquestionneeded togive hint tomember forpasswordtagged"MS3"for helpRemovedBadAddressMemberlost debitcardMylinereferralTake a loanapp ortransfer tosomeone totake appIssueda cardDeescalateda callPFPtransferDebitcard limitincreaseAssistedwithZelleLoanapplicationquestionDebitCarddeclinedPaymentDefenderquestionResearchon clearedtransactionstagged"ContactCenter"for helpLoanPayoffStatementCopiesNewcheckingaccountreferralGave sharedbranchinginfo tomemberUpdatedphoneAccountBalanceCallGaverates tomemberStopPaymentTransferFundsOLBlockedoutReferredtobranchPersonalor VehicleLoanReferralLoanCorrectionPlaced anOpportunityOverrideforDormantUpdatedemailMember toldyou to"Have ablessed day"ECMPaymenttagged"Leads"for helpDistributionErrorPasswordaddedFraud ondebitcardAssistedwithBillPayAccountandRoutingNumbersOLB newregistrationMemberasked forCPay feebackATMdisputeCreditCardquestionneeded togive hint tomember forpasswordtagged"MS3"for helpRemovedBadAddressMemberlost debitcardMylinereferralTake a loanapp ortransfer tosomeone totake appIssueda cardDeescalateda callPFPtransferDebitcard limitincreaseAssistedwithZelleLoanapplicationquestionDebitCarddeclinedPaymentDefenderquestionResearchon clearedtransactionstagged"ContactCenter"for helpLoanPayoffStatementCopiesNewcheckingaccountreferralGave sharedbranchinginfo tomemberUpdatedphoneAccountBalanceCallGaverates tomember

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stop Payment
  2. Transfer Funds
  3. OLB locked out
  4. Referred to branch
  5. Personal or Vehicle Loan Referral
  6. Loan Correction
  7. Placed an Opportunity
  8. Override for Dormant
  9. Updated email
  10. Member told you to "Have a blessed day"
  11. ECM Payment
  12. tagged "Leads" for help
  13. Distribution Error
  14. Password added
  15. Fraud on debit card
  16. Assisted with BillPay
  17. Account and Routing Numbers
  18. OLB new registration
  19. Member asked for CPay fee back
  20. ATM dispute
  21. Credit Card question
  22. needed to give hint to member for password
  23. tagged "MS3" for help
  24. Removed Bad Address
  25. Member lost debit card
  26. Myline referral
  27. Take a loan app or transfer to someone to take app
  28. Issued a card
  29. Deescalated a call
  30. PFP transfer
  31. Debit card limit increase
  32. Assisted with Zelle
  33. Loan application question
  34. Debit Card declined
  35. Payment Defender question
  36. Research on cleared transactions
  37. tagged "Contact Center" for help
  38. Loan Payoff
  39. Statement Copies
  40. New checking account referral
  41. Gave shared branching info to member
  42. Updated phone
  43. Account Balance Call
  44. Gave rates to member