PaymentDefenderquestionLoanCorrectionLoanapplicationquestionUpdatedphoneStatementCopiesReferredtobranchTransferFundsDebitcard limitincreaseAssistedwithBillPayPasswordaddedStopPaymentLoanPayoffneeded togive hint tomember forpasswordUpdatedemailDistributionErrorIssueda cardDebitCarddeclinedDeescalateda calltagged"Leads"for helpMylinereferralPersonalor VehicleLoanReferralAccountBalanceCallCreditCardquestionResearchon clearedtransactionsRemovedBadAddresstagged"MS3"for helptagged"ContactCenter"for helpAssistedwithZelleOLB newregistrationECMPaymentGave sharedbranchinginfo tomemberAccountandRoutingNumbersMember toldyou to"Have ablessed day"Take a loanapp ortransfer tosomeone totake appFraud ondebitcardPFPtransferOverrideforDormantMemberasked forCPay feebackOLBlockedoutPlaced anOpportunityNewcheckingaccountreferralATMdisputeMemberlost debitcardGaverates tomemberPaymentDefenderquestionLoanCorrectionLoanapplicationquestionUpdatedphoneStatementCopiesReferredtobranchTransferFundsDebitcard limitincreaseAssistedwithBillPayPasswordaddedStopPaymentLoanPayoffneeded togive hint tomember forpasswordUpdatedemailDistributionErrorIssueda cardDebitCarddeclinedDeescalateda calltagged"Leads"for helpMylinereferralPersonalor VehicleLoanReferralAccountBalanceCallCreditCardquestionResearchon clearedtransactionsRemovedBadAddresstagged"MS3"for helptagged"ContactCenter"for helpAssistedwithZelleOLB newregistrationECMPaymentGave sharedbranchinginfo tomemberAccountandRoutingNumbersMember toldyou to"Have ablessed day"Take a loanapp ortransfer tosomeone totake appFraud ondebitcardPFPtransferOverrideforDormantMemberasked forCPay feebackOLBlockedoutPlaced anOpportunityNewcheckingaccountreferralATMdisputeMemberlost debitcardGaverates tomember

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payment Defender question
  2. Loan Correction
  3. Loan application question
  4. Updated phone
  5. Statement Copies
  6. Referred to branch
  7. Transfer Funds
  8. Debit card limit increase
  9. Assisted with BillPay
  10. Password added
  11. Stop Payment
  12. Loan Payoff
  13. needed to give hint to member for password
  14. Updated email
  15. Distribution Error
  16. Issued a card
  17. Debit Card declined
  18. Deescalated a call
  19. tagged "Leads" for help
  20. Myline referral
  21. Personal or Vehicle Loan Referral
  22. Account Balance Call
  23. Credit Card question
  24. Research on cleared transactions
  25. Removed Bad Address
  26. tagged "MS3" for help
  27. tagged "Contact Center" for help
  28. Assisted with Zelle
  29. OLB new registration
  30. ECM Payment
  31. Gave shared branching info to member
  32. Account and Routing Numbers
  33. Member told you to "Have a blessed day"
  34. Take a loan app or transfer to someone to take app
  35. Fraud on debit card
  36. PFP transfer
  37. Override for Dormant
  38. Member asked for CPay fee back
  39. OLB locked out
  40. Placed an Opportunity
  41. New checking account referral
  42. ATM dispute
  43. Member lost debit card
  44. Gave rates to member