UpdatedphoneResearchon clearedtransactionsCreditCardquestiontagged"Leads"for helpUpdatedemailFraud ondebitcardMember toldyou to"Have ablessed day"PasswordaddedPFPtransferMemberasked forCPay feebackLoanapplicationquestionAccountBalanceCallMylinereferralRemovedBadAddressAssistedwithZelleAssistedwithBillPayIssueda cardStopPaymentDebitcard limitincreaseGave sharedbranchinginfo tomemberLoanCorrectionDebitCarddeclinedNewcheckingaccountreferralLoanPayoffMemberlost debitcardDistributionErrorDeescalateda callPaymentDefenderquestionATMdisputeStatementCopiesTake a loanapp ortransfer tosomeone totake apptagged"MS3"for helpOLB newregistrationPlaced anOpportunityAccountandRoutingNumbersTransferFundsGaverates tomemberneeded togive hint tomember forpasswordPersonalor VehicleLoanReferraltagged"ContactCenter"for helpOverrideforDormantECMPaymentOLBlockedoutReferredtobranchUpdatedphoneResearchon clearedtransactionsCreditCardquestiontagged"Leads"for helpUpdatedemailFraud ondebitcardMember toldyou to"Have ablessed day"PasswordaddedPFPtransferMemberasked forCPay feebackLoanapplicationquestionAccountBalanceCallMylinereferralRemovedBadAddressAssistedwithZelleAssistedwithBillPayIssueda cardStopPaymentDebitcard limitincreaseGave sharedbranchinginfo tomemberLoanCorrectionDebitCarddeclinedNewcheckingaccountreferralLoanPayoffMemberlost debitcardDistributionErrorDeescalateda callPaymentDefenderquestionATMdisputeStatementCopiesTake a loanapp ortransfer tosomeone totake apptagged"MS3"for helpOLB newregistrationPlaced anOpportunityAccountandRoutingNumbersTransferFundsGaverates tomemberneeded togive hint tomember forpasswordPersonalor VehicleLoanReferraltagged"ContactCenter"for helpOverrideforDormantECMPaymentOLBlockedoutReferredtobranch

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated phone
  2. Research on cleared transactions
  3. Credit Card question
  4. tagged "Leads" for help
  5. Updated email
  6. Fraud on debit card
  7. Member told you to "Have a blessed day"
  8. Password added
  9. PFP transfer
  10. Member asked for CPay fee back
  11. Loan application question
  12. Account Balance Call
  13. Myline referral
  14. Removed Bad Address
  15. Assisted with Zelle
  16. Assisted with BillPay
  17. Issued a card
  18. Stop Payment
  19. Debit card limit increase
  20. Gave shared branching info to member
  21. Loan Correction
  22. Debit Card declined
  23. New checking account referral
  24. Loan Payoff
  25. Member lost debit card
  26. Distribution Error
  27. Deescalated a call
  28. Payment Defender question
  29. ATM dispute
  30. Statement Copies
  31. Take a loan app or transfer to someone to take app
  32. tagged "MS3" for help
  33. OLB new registration
  34. Placed an Opportunity
  35. Account and Routing Numbers
  36. Transfer Funds
  37. Gave rates to member
  38. needed to give hint to member for password
  39. Personal or Vehicle Loan Referral
  40. tagged "Contact Center" for help
  41. Override for Dormant
  42. ECM Payment
  43. OLB locked out
  44. Referred to branch