tagged"Leads"for helpMylinereferralGave sharedbranchinginfo tomemberATMdisputeTake a loanapp ortransfer tosomeone totake appECMPaymentResearchon clearedtransactionsDeescalateda callLoanCorrectionDistributionErrorNewcheckingaccountreferralUpdatedphoneOverrideforDormantFraud ondebitcardDebitcard limitincreaseStatementCopiesTransferFundsPFPtransferneeded togive hint tomember forpasswordOLBlockedoutMember toldyou to"Have ablessed day"Memberasked forCPay feebackPersonalor VehicleLoanReferralAccountBalanceCallGaverates tomembertagged"MS3"for helptagged"ContactCenter"for helpDebitCarddeclinedAssistedwithZelleIssueda cardLoanPayoffLoanapplicationquestionReferredtobranchPaymentDefenderquestionPlaced anOpportunityAccountandRoutingNumbersStopPaymentAssistedwithBillPayMemberlost debitcardOLB newregistrationRemovedBadAddressUpdatedemailPasswordaddedCreditCardquestiontagged"Leads"for helpMylinereferralGave sharedbranchinginfo tomemberATMdisputeTake a loanapp ortransfer tosomeone totake appECMPaymentResearchon clearedtransactionsDeescalateda callLoanCorrectionDistributionErrorNewcheckingaccountreferralUpdatedphoneOverrideforDormantFraud ondebitcardDebitcard limitincreaseStatementCopiesTransferFundsPFPtransferneeded togive hint tomember forpasswordOLBlockedoutMember toldyou to"Have ablessed day"Memberasked forCPay feebackPersonalor VehicleLoanReferralAccountBalanceCallGaverates tomembertagged"MS3"for helptagged"ContactCenter"for helpDebitCarddeclinedAssistedwithZelleIssueda cardLoanPayoffLoanapplicationquestionReferredtobranchPaymentDefenderquestionPlaced anOpportunityAccountandRoutingNumbersStopPaymentAssistedwithBillPayMemberlost debitcardOLB newregistrationRemovedBadAddressUpdatedemailPasswordaddedCreditCardquestion

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. tagged "Leads" for help
  2. Myline referral
  3. Gave shared branching info to member
  4. ATM dispute
  5. Take a loan app or transfer to someone to take app
  6. ECM Payment
  7. Research on cleared transactions
  8. Deescalated a call
  9. Loan Correction
  10. Distribution Error
  11. New checking account referral
  12. Updated phone
  13. Override for Dormant
  14. Fraud on debit card
  15. Debit card limit increase
  16. Statement Copies
  17. Transfer Funds
  18. PFP transfer
  19. needed to give hint to member for password
  20. OLB locked out
  21. Member told you to "Have a blessed day"
  22. Member asked for CPay fee back
  23. Personal or Vehicle Loan Referral
  24. Account Balance Call
  25. Gave rates to member
  26. tagged "MS3" for help
  27. tagged "Contact Center" for help
  28. Debit Card declined
  29. Assisted with Zelle
  30. Issued a card
  31. Loan Payoff
  32. Loan application question
  33. Referred to branch
  34. Payment Defender question
  35. Placed an Opportunity
  36. Account and Routing Numbers
  37. Stop Payment
  38. Assisted with BillPay
  39. Member lost debit card
  40. OLB new registration
  41. Removed Bad Address
  42. Updated email
  43. Password added
  44. Credit Card question