LoanapplicationquestionReferredtobranchGave sharedbranchinginfo tomemberPFPtransferAccountBalanceCalltagged"Leads"for helpNewcheckingaccountreferralGaverates tomemberStatementCopiesMemberlost debitcardLoanPayoffUpdatedemailOLB newregistrationneeded togive hint tomember forpasswordDebitCarddeclinedTransferFundsLoanCorrectionPlaced anOpportunityATMdisputePasswordaddedDebitcard limitincreaseUpdatedphoneAssistedwithZelleAssistedwithBillPayMylinereferralTake a loanapp ortransfer tosomeone totake apptagged"MS3"for helpMember toldyou to"Have ablessed day"Personalor VehicleLoanReferralCreditCardquestionDeescalateda callRemovedBadAddressFraud ondebitcardOverrideforDormantDistributionErrorStopPaymentAccountandRoutingNumbersResearchon clearedtransactionsOLBlockedoutPaymentDefenderquestionECMPaymentIssueda cardtagged"ContactCenter"for helpMemberasked forCPay feebackLoanapplicationquestionReferredtobranchGave sharedbranchinginfo tomemberPFPtransferAccountBalanceCalltagged"Leads"for helpNewcheckingaccountreferralGaverates tomemberStatementCopiesMemberlost debitcardLoanPayoffUpdatedemailOLB newregistrationneeded togive hint tomember forpasswordDebitCarddeclinedTransferFundsLoanCorrectionPlaced anOpportunityATMdisputePasswordaddedDebitcard limitincreaseUpdatedphoneAssistedwithZelleAssistedwithBillPayMylinereferralTake a loanapp ortransfer tosomeone totake apptagged"MS3"for helpMember toldyou to"Have ablessed day"Personalor VehicleLoanReferralCreditCardquestionDeescalateda callRemovedBadAddressFraud ondebitcardOverrideforDormantDistributionErrorStopPaymentAccountandRoutingNumbersResearchon clearedtransactionsOLBlockedoutPaymentDefenderquestionECMPaymentIssueda cardtagged"ContactCenter"for helpMemberasked forCPay feeback

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loan application question
  2. Referred to branch
  3. Gave shared branching info to member
  4. PFP transfer
  5. Account Balance Call
  6. tagged "Leads" for help
  7. New checking account referral
  8. Gave rates to member
  9. Statement Copies
  10. Member lost debit card
  11. Loan Payoff
  12. Updated email
  13. OLB new registration
  14. needed to give hint to member for password
  15. Debit Card declined
  16. Transfer Funds
  17. Loan Correction
  18. Placed an Opportunity
  19. ATM dispute
  20. Password added
  21. Debit card limit increase
  22. Updated phone
  23. Assisted with Zelle
  24. Assisted with BillPay
  25. Myline referral
  26. Take a loan app or transfer to someone to take app
  27. tagged "MS3" for help
  28. Member told you to "Have a blessed day"
  29. Personal or Vehicle Loan Referral
  30. Credit Card question
  31. Deescalated a call
  32. Removed Bad Address
  33. Fraud on debit card
  34. Override for Dormant
  35. Distribution Error
  36. Stop Payment
  37. Account and Routing Numbers
  38. Research on cleared transactions
  39. OLB locked out
  40. Payment Defender question
  41. ECM Payment
  42. Issued a card
  43. tagged "Contact Center" for help
  44. Member asked for CPay fee back