OLBlockedoutCreditCardquestionneeded togive hint tomember forpasswordGaverates tomemberRemovedBadAddressLoanapplicationquestionAccountBalanceCallTransferFundstagged"MS3"for helpDebitCarddeclinedNewcheckingaccountreferralMylinereferralReferredtobranchECMPaymentPersonalor VehicleLoanReferralMemberlost debitcardMember toldyou to"Have ablessed day"DistributionErrorDeescalateda callATMdisputeAssistedwithBillPayAccountandRoutingNumbersIssueda cardResearchon clearedtransactionsPasswordaddedDebitcard limitincreaseTake a loanapp ortransfer tosomeone totake appMemberasked forCPay feebackAssistedwithZelleOLB newregistrationPaymentDefenderquestionLoanCorrectionUpdatedphoneOverrideforDormantPFPtransfertagged"ContactCenter"for helptagged"Leads"for helpFraud ondebitcardPlaced anOpportunityUpdatedemailLoanPayoffStopPaymentStatementCopiesGave sharedbranchinginfo tomemberOLBlockedoutCreditCardquestionneeded togive hint tomember forpasswordGaverates tomemberRemovedBadAddressLoanapplicationquestionAccountBalanceCallTransferFundstagged"MS3"for helpDebitCarddeclinedNewcheckingaccountreferralMylinereferralReferredtobranchECMPaymentPersonalor VehicleLoanReferralMemberlost debitcardMember toldyou to"Have ablessed day"DistributionErrorDeescalateda callATMdisputeAssistedwithBillPayAccountandRoutingNumbersIssueda cardResearchon clearedtransactionsPasswordaddedDebitcard limitincreaseTake a loanapp ortransfer tosomeone totake appMemberasked forCPay feebackAssistedwithZelleOLB newregistrationPaymentDefenderquestionLoanCorrectionUpdatedphoneOverrideforDormantPFPtransfertagged"ContactCenter"for helptagged"Leads"for helpFraud ondebitcardPlaced anOpportunityUpdatedemailLoanPayoffStopPaymentStatementCopiesGave sharedbranchinginfo tomember

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OLB locked out
  2. Credit Card question
  3. needed to give hint to member for password
  4. Gave rates to member
  5. Removed Bad Address
  6. Loan application question
  7. Account Balance Call
  8. Transfer Funds
  9. tagged "MS3" for help
  10. Debit Card declined
  11. New checking account referral
  12. Myline referral
  13. Referred to branch
  14. ECM Payment
  15. Personal or Vehicle Loan Referral
  16. Member lost debit card
  17. Member told you to "Have a blessed day"
  18. Distribution Error
  19. Deescalated a call
  20. ATM dispute
  21. Assisted with BillPay
  22. Account and Routing Numbers
  23. Issued a card
  24. Research on cleared transactions
  25. Password added
  26. Debit card limit increase
  27. Take a loan app or transfer to someone to take app
  28. Member asked for CPay fee back
  29. Assisted with Zelle
  30. OLB new registration
  31. Payment Defender question
  32. Loan Correction
  33. Updated phone
  34. Override for Dormant
  35. PFP transfer
  36. tagged "Contact Center" for help
  37. tagged "Leads" for help
  38. Fraud on debit card
  39. Placed an Opportunity
  40. Updated email
  41. Loan Payoff
  42. Stop Payment
  43. Statement Copies
  44. Gave shared branching info to member