RemovedBadAddressOLB newregistrationUpdatedemailLoanCorrectiontagged"Leads"for helpAccountBalanceCallPFPtransferReferredtobranchPlaced anOpportunityATMdisputeResearchon clearedtransactionsGave sharedbranchinginfo tomemberDebitCarddeclinedOLBlockedoutLoanapplicationquestiontagged"MS3"for helpLoanPayoffIssueda cardStopPaymentMember toldyou to"Have ablessed day"PasswordaddedAccountandRoutingNumbersAssistedwithBillPayCreditCardquestionMylinereferralAssistedwithZelleDebitcard limitincreaseMemberasked forCPay feebackPersonalor VehicleLoanReferraltagged"ContactCenter"for helpTransferFundsTake a loanapp ortransfer tosomeone totake appGaverates tomemberDistributionErrorMemberlost debitcardOverrideforDormantUpdatedphoneneeded togive hint tomember forpasswordStatementCopiesNewcheckingaccountreferralDeescalateda callFraud ondebitcardECMPaymentPaymentDefenderquestionRemovedBadAddressOLB newregistrationUpdatedemailLoanCorrectiontagged"Leads"for helpAccountBalanceCallPFPtransferReferredtobranchPlaced anOpportunityATMdisputeResearchon clearedtransactionsGave sharedbranchinginfo tomemberDebitCarddeclinedOLBlockedoutLoanapplicationquestiontagged"MS3"for helpLoanPayoffIssueda cardStopPaymentMember toldyou to"Have ablessed day"PasswordaddedAccountandRoutingNumbersAssistedwithBillPayCreditCardquestionMylinereferralAssistedwithZelleDebitcard limitincreaseMemberasked forCPay feebackPersonalor VehicleLoanReferraltagged"ContactCenter"for helpTransferFundsTake a loanapp ortransfer tosomeone totake appGaverates tomemberDistributionErrorMemberlost debitcardOverrideforDormantUpdatedphoneneeded togive hint tomember forpasswordStatementCopiesNewcheckingaccountreferralDeescalateda callFraud ondebitcardECMPaymentPaymentDefenderquestion

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Removed Bad Address
  2. OLB new registration
  3. Updated email
  4. Loan Correction
  5. tagged "Leads" for help
  6. Account Balance Call
  7. PFP transfer
  8. Referred to branch
  9. Placed an Opportunity
  10. ATM dispute
  11. Research on cleared transactions
  12. Gave shared branching info to member
  13. Debit Card declined
  14. OLB locked out
  15. Loan application question
  16. tagged "MS3" for help
  17. Loan Payoff
  18. Issued a card
  19. Stop Payment
  20. Member told you to "Have a blessed day"
  21. Password added
  22. Account and Routing Numbers
  23. Assisted with BillPay
  24. Credit Card question
  25. Myline referral
  26. Assisted with Zelle
  27. Debit card limit increase
  28. Member asked for CPay fee back
  29. Personal or Vehicle Loan Referral
  30. tagged "Contact Center" for help
  31. Transfer Funds
  32. Take a loan app or transfer to someone to take app
  33. Gave rates to member
  34. Distribution Error
  35. Member lost debit card
  36. Override for Dormant
  37. Updated phone
  38. needed to give hint to member for password
  39. Statement Copies
  40. New checking account referral
  41. Deescalated a call
  42. Fraud on debit card
  43. ECM Payment
  44. Payment Defender question