Says postcode sofast that youcan'tkeep upDoesn'tknowcause ofdamage"Have you gotanyone youcanrecommend?"hangsupTragicbackstoryGives allinformationbeforeDPADisputesW&T"My friend /neighbourclaimed forthis before"Soundsmiserablebeforegiving DPATalksaboutexistingclaim"whatdoes myinsurancecover?"Givesincorrectpolicy #Reads fromschedule,thinking it'sPolicyWordingForgetsthere'sa delayIntentionallytalks overyouWe're nottheunderwriter"I don'tknow if Ican claim"AvayaFreezesmid-callWon'tstoptalkingOff-systempolicyWasn'taware ofXSamountDoesn'thave anypolicy #Complainsabout waittimesDoesn'tknowbroker"I explainedit to thepersonbefore""I've nevermade aclaimbefore""what'sthe pointin havinginsurance"Threatensto go toFOS / notrenewAlreadysubmittedonlineformSays postcode sofast that youcan'tkeep upDoesn'tknowcause ofdamage"Have you gotanyone youcanrecommend?"hangsupTragicbackstoryGives allinformationbeforeDPADisputesW&T"My friend /neighbourclaimed forthis before"Soundsmiserablebeforegiving DPATalksaboutexistingclaim"whatdoes myinsurancecover?"Givesincorrectpolicy #Reads fromschedule,thinking it'sPolicyWordingForgetsthere'sa delayIntentionallytalks overyouWe're nottheunderwriter"I don'tknow if Ican claim"AvayaFreezesmid-callWon'tstoptalkingOff-systempolicyWasn'taware ofXSamountDoesn'thave anypolicy #Complainsabout waittimesDoesn'tknowbroker"I explainedit to thepersonbefore""I've nevermade aclaimbefore""what'sthe pointin havinginsurance"Threatensto go toFOS / notrenewAlreadysubmittedonlineform

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Says post code so fast that you can't keep up
  2. Doesn't know cause of damage
  3. "Have you got anyone you can recommend?"
  4. hangs up
  5. Tragic backstory
  6. Gives all information before DPA
  7. Disputes W&T
  8. "My friend / neighbour claimed for this before"
  9. Sounds miserable before giving DPA
  10. Talks about existing claim
  11. "what does my insurance cover?"
  12. Gives incorrect policy #
  13. Reads from schedule, thinking it's Policy Wording
  14. Forgets there's a delay
  15. Intentionally talks over you
  16. We're not the underwriter
  17. "I don't know if I can claim"
  18. Avaya Freezes mid-call
  19. Won't stop talking
  20. Off-system policy
  21. Wasn't aware of XS amount
  22. Doesn't have any policy #
  23. Complains about wait times
  24. Doesn't know broker
  25. "I explained it to the person before"
  26. "I've never made a claim before"
  27. "what's the point in having insurance"
  28. Threatens to go to FOS / not renew
  29. Already submitted online form