(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer does not trust the issue is resolved and asks you to stay another day.
You have to train support on the issue you are fixing.
Customer didn't know you were coming.
Support asks for photos.
Once you are onsite support adds another two hours of work that was not in the dispatch
Parts are late.
Fedex does not deliver the overnight part until 3pm
The customer takes pity on you and buys you a meal.
Customer accuses machine of being a lemon.
Customer complains about the number of indexers they have replaced.
The tech you must work with is unable to stay late, forcing you to spend another day onsite.
The retrieve fail issue reported is due to a build up of black foam in the gripper.
Engineering wants to try something for an issue we have “never seen”
Customer has named their equipment.
Support tells you some mystical software fix is going to fix all the customers issues.
Called for an URGENT dispatch
It took more than 30 minutes to get ahold of your RxSafe Contact.
The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
The part you need was not shipped.
Nobody from support is available to help you.
The machine is so dirty, you wonder how the site can use it daily.
Customer complains about how much they hate to call support.
RxSafe sends the parts to the wrong location.
Issue that you are dispatched for is non-existent once you are on site.
