The machineis so dirty, youwonder howthe site canuse it daily.Nobody fromsupport isavailable tohelp you.RxSafesends theparts to thewronglocation.Customerhas namedtheirequipment.Supportasks forphotos.Customercomplainsabout howmuch they hateto call support.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.The retrieve failissue reported isdue to a build upof black foam inthe gripper.The customertakes pity onyou and buysyou a meal.Customeraccusesmachine ofbeing alemon.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Customer doesnot trust the issueis resolved andasks you to stayanother day.Customercomplains aboutthe number ofindexers theyhave replaced.You have totrain supporton the issueyou arefixing.It took morethan 30minutes to getahold of yourRxSafeContact.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Once you areonsite supportadds another twohours of work thatwas not in thedispatchPartsarelate.Customerdidn't knowyou werecoming.Issue that youare dispatchedfor is non-existent onceyou are on site.The partyou needwas notshipped.Engineeringwants to trysomething foran issue wehave “neverseen”Called foranURGENTdispatchFedex doesnot deliverthe overnightpart until3pmThe machineis so dirty, youwonder howthe site canuse it daily.Nobody fromsupport isavailable tohelp you.RxSafesends theparts to thewronglocation.Customerhas namedtheirequipment.Supportasks forphotos.Customercomplainsabout howmuch they hateto call support.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.The retrieve failissue reported isdue to a build upof black foam inthe gripper.The customertakes pity onyou and buysyou a meal.Customeraccusesmachine ofbeing alemon.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Customer doesnot trust the issueis resolved andasks you to stayanother day.Customercomplains aboutthe number ofindexers theyhave replaced.You have totrain supporton the issueyou arefixing.It took morethan 30minutes to getahold of yourRxSafeContact.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Once you areonsite supportadds another twohours of work thatwas not in thedispatchPartsarelate.Customerdidn't knowyou werecoming.Issue that youare dispatchedfor is non-existent onceyou are on site.The partyou needwas notshipped.Engineeringwants to trysomething foran issue wehave “neverseen”Called foranURGENTdispatchFedex doesnot deliverthe overnightpart until3pm

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The machine is so dirty, you wonder how the site can use it daily.
  2. Nobody from support is available to help you.
  3. RxSafe sends the parts to the wrong location.
  4. Customer has named their equipment.
  5. Support asks for photos.
  6. Customer complains about how much they hate to call support.
  7. Support tells you some mystical software fix is going to fix all the customers issues.
  8. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  9. The customer takes pity on you and buys you a meal.
  10. Customer accuses machine of being a lemon.
  11. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  12. Customer does not trust the issue is resolved and asks you to stay another day.
  13. Customer complains about the number of indexers they have replaced.
  14. You have to train support on the issue you are fixing.
  15. It took more than 30 minutes to get ahold of your RxSafe Contact.
  16. The tech you must work with is unable to stay late, forcing you to spend another day onsite.
  17. Once you are onsite support adds another two hours of work that was not in the dispatch
  18. Parts are late.
  19. Customer didn't know you were coming.
  20. Issue that you are dispatched for is non-existent once you are on site.
  21. The part you need was not shipped.
  22. Engineering wants to try something for an issue we have “never seen”
  23. Called for an URGENT dispatch
  24. Fedex does not deliver the overnight part until 3pm