(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer didn't know you were coming.
Nobody from support is available to help you.
Customer complains about the number of indexers they have replaced.
Issue that you are dispatched for is non-existent once you are on site.
It took more than 30 minutes to get ahold of your RxSafe Contact.
RxSafe sends the parts to the wrong location.
Customer does not trust the issue is resolved and asks you to stay another day.
Engineering wants to try something for an issue we have “never seen”
Called for an URGENT dispatch
Customer has named their equipment.
The customer takes pity on you and buys you a meal.
Support tells you some mystical software fix is going to fix all the customers issues.
The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
The machine is so dirty, you wonder how the site can use it daily.
The part you need was not shipped.
Once you are onsite support adds another two hours of work that was not in the dispatch
Fedex does not deliver the overnight part until 3pm
The retrieve fail issue reported is due to a build up of black foam in the gripper.
Customer accuses machine of being a lemon.
You have to train support on the issue you are fixing.
Customer complains about how much they hate to call support.
Support asks for photos.
The tech you must work with is unable to stay late, forcing you to spend another day onsite.
