(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer complains about how much they hate to call support.
Support tells you some mystical software fix is going to fix all the customers issues.
Customer does not trust the issue is resolved and asks you to stay another day.
RxSafe sends the parts to the wrong location.
The machine is so dirty, you wonder how the site can use it daily.
Customer didn't know you were coming.
The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
Once you are onsite support adds another two hours of work that was not in the dispatch
Customer accuses machine of being a lemon.
Nobody from support is available to help you.
Issue that you are dispatched for is non-existent once you are on site.
Parts are late.
Engineering wants to try something for an issue we have “never seen”
Customer complains about the number of indexers they have replaced.
It took more than 30 minutes to get ahold of your RxSafe Contact.
You have to train support on the issue you are fixing.
The part you need was not shipped.
Support asks for photos.
Customer has named their equipment.
The retrieve fail issue reported is due to a build up of black foam in the gripper.
Called for an URGENT dispatch
Fedex does not deliver the overnight part until 3pm
The tech you must work with is unable to stay late, forcing you to spend another day onsite.
The customer takes pity on you and buys you a meal.
