It took morethan 30minutes to getahold of yourRxSafeContact.Nobody fromsupport isavailable tohelp you.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Customercomplainsabout howmuch they hateto call support.Once you areonsite supportadds another twohours of work thatwas not in thedispatchCustomeraccusesmachine ofbeing alemon.The partyou needwas notshipped.Customer doesnot trust the issueis resolved andasks you to stayanother day.Fedex doesnot deliverthe overnightpart until3pmThe RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Engineeringwants to trysomething foran issue wehave “neverseen”The machineis so dirty, youwonder howthe site canuse it daily.Customerhas namedtheirequipment.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.Called foranURGENTdispatchSupportasks forphotos.Issue that youare dispatchedfor is non-existent onceyou are on site.You have totrain supporton the issueyou arefixing.Customerdidn't knowyou werecoming.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Partsarelate.RxSafesends theparts to thewronglocation.Customercomplains aboutthe number ofindexers theyhave replaced.The customertakes pity onyou and buysyou a meal.It took morethan 30minutes to getahold of yourRxSafeContact.Nobody fromsupport isavailable tohelp you.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Customercomplainsabout howmuch they hateto call support.Once you areonsite supportadds another twohours of work thatwas not in thedispatchCustomeraccusesmachine ofbeing alemon.The partyou needwas notshipped.Customer doesnot trust the issueis resolved andasks you to stayanother day.Fedex doesnot deliverthe overnightpart until3pmThe RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Engineeringwants to trysomething foran issue wehave “neverseen”The machineis so dirty, youwonder howthe site canuse it daily.Customerhas namedtheirequipment.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.Called foranURGENTdispatchSupportasks forphotos.Issue that youare dispatchedfor is non-existent onceyou are on site.You have totrain supporton the issueyou arefixing.Customerdidn't knowyou werecoming.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Partsarelate.RxSafesends theparts to thewronglocation.Customercomplains aboutthe number ofindexers theyhave replaced.The customertakes pity onyou and buysyou a meal.

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It took more than 30 minutes to get ahold of your RxSafe Contact.
  2. Nobody from support is available to help you.
  3. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  4. Customer complains about how much they hate to call support.
  5. Once you are onsite support adds another two hours of work that was not in the dispatch
  6. Customer accuses machine of being a lemon.
  7. The part you need was not shipped.
  8. Customer does not trust the issue is resolved and asks you to stay another day.
  9. Fedex does not deliver the overnight part until 3pm
  10. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  11. Engineering wants to try something for an issue we have “never seen”
  12. The machine is so dirty, you wonder how the site can use it daily.
  13. Customer has named their equipment.
  14. Support tells you some mystical software fix is going to fix all the customers issues.
  15. Called for an URGENT dispatch
  16. Support asks for photos.
  17. Issue that you are dispatched for is non-existent once you are on site.
  18. You have to train support on the issue you are fixing.
  19. Customer didn't know you were coming.
  20. The tech you must work with is unable to stay late, forcing you to spend another day onsite.
  21. Parts are late.
  22. RxSafe sends the parts to the wrong location.
  23. Customer complains about the number of indexers they have replaced.
  24. The customer takes pity on you and buys you a meal.