It took morethan 30minutes to getahold of yourRxSafeContact.Engineeringwants to trysomething foran issue wehave “neverseen”Supportasks forphotos.The machineis so dirty, youwonder howthe site canuse it daily.Once you areonsite supportadds another twohours of work thatwas not in thedispatchThe retrieve failissue reported isdue to a build upof black foam inthe gripper.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Customeraccusesmachine ofbeing alemon.Customercomplainsabout howmuch they hateto call support.Customercomplains aboutthe number ofindexers theyhave replaced.RxSafesends theparts to thewronglocation.You have totrain supporton the issueyou arefixing.Nobody fromsupport isavailable tohelp you.Customerdidn't knowyou werecoming.Issue that youare dispatchedfor is non-existent onceyou are on site.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.Partsarelate.Customer doesnot trust the issueis resolved andasks you to stayanother day.Fedex doesnot deliverthe overnightpart until3pmCalled foranURGENTdispatchCustomerhas namedtheirequipment.The customertakes pity onyou and buysyou a meal.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.The partyou needwas notshipped.It took morethan 30minutes to getahold of yourRxSafeContact.Engineeringwants to trysomething foran issue wehave “neverseen”Supportasks forphotos.The machineis so dirty, youwonder howthe site canuse it daily.Once you areonsite supportadds another twohours of work thatwas not in thedispatchThe retrieve failissue reported isdue to a build upof black foam inthe gripper.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Customeraccusesmachine ofbeing alemon.Customercomplainsabout howmuch they hateto call support.Customercomplains aboutthe number ofindexers theyhave replaced.RxSafesends theparts to thewronglocation.You have totrain supporton the issueyou arefixing.Nobody fromsupport isavailable tohelp you.Customerdidn't knowyou werecoming.Issue that youare dispatchedfor is non-existent onceyou are on site.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.Partsarelate.Customer doesnot trust the issueis resolved andasks you to stayanother day.Fedex doesnot deliverthe overnightpart until3pmCalled foranURGENTdispatchCustomerhas namedtheirequipment.The customertakes pity onyou and buysyou a meal.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.The partyou needwas notshipped.

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. It took more than 30 minutes to get ahold of your RxSafe Contact.
  2. Engineering wants to try something for an issue we have “never seen”
  3. Support asks for photos.
  4. The machine is so dirty, you wonder how the site can use it daily.
  5. Once you are onsite support adds another two hours of work that was not in the dispatch
  6. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  7. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  8. Customer accuses machine of being a lemon.
  9. Customer complains about how much they hate to call support.
  10. Customer complains about the number of indexers they have replaced.
  11. RxSafe sends the parts to the wrong location.
  12. You have to train support on the issue you are fixing.
  13. Nobody from support is available to help you.
  14. Customer didn't know you were coming.
  15. Issue that you are dispatched for is non-existent once you are on site.
  16. Support tells you some mystical software fix is going to fix all the customers issues.
  17. Parts are late.
  18. Customer does not trust the issue is resolved and asks you to stay another day.
  19. Fedex does not deliver the overnight part until 3pm
  20. Called for an URGENT dispatch
  21. Customer has named their equipment.
  22. The customer takes pity on you and buys you a meal.
  23. The tech you must work with is unable to stay late, forcing you to spend another day onsite.
  24. The part you need was not shipped.