Customercomplains aboutthe number ofindexers theyhave replaced.You have totrain supporton the issueyou arefixing.Customer doesnot trust the issueis resolved andasks you to stayanother day.Supportasks forphotos.Nobody fromsupport isavailable tohelp you.Issue that youare dispatchedfor is non-existent onceyou are on site.RxSafesends theparts to thewronglocation.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.The customertakes pity onyou and buysyou a meal.Fedex doesnot deliverthe overnightpart until3pmThe machineis so dirty, youwonder howthe site canuse it daily.Customeraccusesmachine ofbeing alemon.Customercomplainsabout howmuch they hateto call support.Customerdidn't knowyou werecoming.Customerhas namedtheirequipment.Once you areonsite supportadds another twohours of work thatwas not in thedispatchPartsarelate.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Engineeringwants to trysomething foran issue wehave “neverseen”Called foranURGENTdispatchIt took morethan 30minutes to getahold of yourRxSafeContact.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.The partyou needwas notshipped.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Customercomplains aboutthe number ofindexers theyhave replaced.You have totrain supporton the issueyou arefixing.Customer doesnot trust the issueis resolved andasks you to stayanother day.Supportasks forphotos.Nobody fromsupport isavailable tohelp you.Issue that youare dispatchedfor is non-existent onceyou are on site.RxSafesends theparts to thewronglocation.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.The customertakes pity onyou and buysyou a meal.Fedex doesnot deliverthe overnightpart until3pmThe machineis so dirty, youwonder howthe site canuse it daily.Customeraccusesmachine ofbeing alemon.Customercomplainsabout howmuch they hateto call support.Customerdidn't knowyou werecoming.Customerhas namedtheirequipment.Once you areonsite supportadds another twohours of work thatwas not in thedispatchPartsarelate.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Engineeringwants to trysomething foran issue wehave “neverseen”Called foranURGENTdispatchIt took morethan 30minutes to getahold of yourRxSafeContact.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.The partyou needwas notshipped.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer complains about the number of indexers they have replaced.
  2. You have to train support on the issue you are fixing.
  3. Customer does not trust the issue is resolved and asks you to stay another day.
  4. Support asks for photos.
  5. Nobody from support is available to help you.
  6. Issue that you are dispatched for is non-existent once you are on site.
  7. RxSafe sends the parts to the wrong location.
  8. Support tells you some mystical software fix is going to fix all the customers issues.
  9. The customer takes pity on you and buys you a meal.
  10. Fedex does not deliver the overnight part until 3pm
  11. The machine is so dirty, you wonder how the site can use it daily.
  12. Customer accuses machine of being a lemon.
  13. Customer complains about how much they hate to call support.
  14. Customer didn't know you were coming.
  15. Customer has named their equipment.
  16. Once you are onsite support adds another two hours of work that was not in the dispatch
  17. Parts are late.
  18. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  19. Engineering wants to try something for an issue we have “never seen”
  20. Called for an URGENT dispatch
  21. It took more than 30 minutes to get ahold of your RxSafe Contact.
  22. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  23. The part you need was not shipped.
  24. The tech you must work with is unable to stay late, forcing you to spend another day onsite.