The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Customercomplainsabout howmuch they hateto call support.Called foranURGENTdispatchYou have totrain supporton the issueyou arefixing.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.RxSafesends theparts to thewronglocation.Once you areonsite supportadds another twohours of work thatwas not in thedispatchSupportasks forphotos.Customer doesnot trust the issueis resolved andasks you to stayanother day.Nobody fromsupport isavailable tohelp you.The retrieve failissue reported isdue to a build upof black foam inthe gripper.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.The machineis so dirty, youwonder howthe site canuse it daily.Customeraccusesmachine ofbeing alemon.Customerdidn't knowyou werecoming.Engineeringwants to trysomething foran issue wehave “neverseen”Fedex doesnot deliverthe overnightpart until3pmCustomercomplains aboutthe number ofindexers theyhave replaced.The customertakes pity onyou and buysyou a meal.Issue that youare dispatchedfor is non-existent onceyou are on site.Partsarelate.It took morethan 30minutes to getahold of yourRxSafeContact.Customerhas namedtheirequipment.The partyou needwas notshipped.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Customercomplainsabout howmuch they hateto call support.Called foranURGENTdispatchYou have totrain supporton the issueyou arefixing.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.RxSafesends theparts to thewronglocation.Once you areonsite supportadds another twohours of work thatwas not in thedispatchSupportasks forphotos.Customer doesnot trust the issueis resolved andasks you to stayanother day.Nobody fromsupport isavailable tohelp you.The retrieve failissue reported isdue to a build upof black foam inthe gripper.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.The machineis so dirty, youwonder howthe site canuse it daily.Customeraccusesmachine ofbeing alemon.Customerdidn't knowyou werecoming.Engineeringwants to trysomething foran issue wehave “neverseen”Fedex doesnot deliverthe overnightpart until3pmCustomercomplains aboutthe number ofindexers theyhave replaced.The customertakes pity onyou and buysyou a meal.Issue that youare dispatchedfor is non-existent onceyou are on site.Partsarelate.It took morethan 30minutes to getahold of yourRxSafeContact.Customerhas namedtheirequipment.The partyou needwas notshipped.

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The tech you must work with is unable to stay late, forcing you to spend another day onsite.
  2. Customer complains about how much they hate to call support.
  3. Called for an URGENT dispatch
  4. You have to train support on the issue you are fixing.
  5. Support tells you some mystical software fix is going to fix all the customers issues.
  6. RxSafe sends the parts to the wrong location.
  7. Once you are onsite support adds another two hours of work that was not in the dispatch
  8. Support asks for photos.
  9. Customer does not trust the issue is resolved and asks you to stay another day.
  10. Nobody from support is available to help you.
  11. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  12. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  13. The machine is so dirty, you wonder how the site can use it daily.
  14. Customer accuses machine of being a lemon.
  15. Customer didn't know you were coming.
  16. Engineering wants to try something for an issue we have “never seen”
  17. Fedex does not deliver the overnight part until 3pm
  18. Customer complains about the number of indexers they have replaced.
  19. The customer takes pity on you and buys you a meal.
  20. Issue that you are dispatched for is non-existent once you are on site.
  21. Parts are late.
  22. It took more than 30 minutes to get ahold of your RxSafe Contact.
  23. Customer has named their equipment.
  24. The part you need was not shipped.