It took morethan 30minutes to getahold of yourRxSafeContact.Customercomplains aboutthe number ofindexers theyhave replaced.Called foranURGENTdispatchNobody fromsupport isavailable tohelp you.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Customer doesnot trust the issueis resolved andasks you to stayanother day.RxSafesends theparts to thewronglocation.The machineis so dirty, youwonder howthe site canuse it daily.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.The partyou needwas notshipped.Customerhas namedtheirequipment.Partsarelate.Fedex doesnot deliverthe overnightpart until3pmIssue that youare dispatchedfor is non-existent onceyou are on site.The customertakes pity onyou and buysyou a meal.Engineeringwants to trysomething foran issue wehave “neverseen”Supportasks forphotos.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Once you areonsite supportadds another twohours of work thatwas not in thedispatchCustomeraccusesmachine ofbeing alemon.Customerdidn't knowyou werecoming.Customercomplainsabout howmuch they hateto call support.You have totrain supporton the issueyou arefixing.It took morethan 30minutes to getahold of yourRxSafeContact.Customercomplains aboutthe number ofindexers theyhave replaced.Called foranURGENTdispatchNobody fromsupport isavailable tohelp you.The tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Customer doesnot trust the issueis resolved andasks you to stayanother day.RxSafesends theparts to thewronglocation.The machineis so dirty, youwonder howthe site canuse it daily.Support tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.The partyou needwas notshipped.Customerhas namedtheirequipment.Partsarelate.Fedex doesnot deliverthe overnightpart until3pmIssue that youare dispatchedfor is non-existent onceyou are on site.The customertakes pity onyou and buysyou a meal.Engineeringwants to trysomething foran issue wehave “neverseen”Supportasks forphotos.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Once you areonsite supportadds another twohours of work thatwas not in thedispatchCustomeraccusesmachine ofbeing alemon.Customerdidn't knowyou werecoming.Customercomplainsabout howmuch they hateto call support.You have totrain supporton the issueyou arefixing.

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It took more than 30 minutes to get ahold of your RxSafe Contact.
  2. Customer complains about the number of indexers they have replaced.
  3. Called for an URGENT dispatch
  4. Nobody from support is available to help you.
  5. The tech you must work with is unable to stay late, forcing you to spend another day onsite.
  6. Customer does not trust the issue is resolved and asks you to stay another day.
  7. RxSafe sends the parts to the wrong location.
  8. The machine is so dirty, you wonder how the site can use it daily.
  9. Support tells you some mystical software fix is going to fix all the customers issues.
  10. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  11. The part you need was not shipped.
  12. Customer has named their equipment.
  13. Parts are late.
  14. Fedex does not deliver the overnight part until 3pm
  15. Issue that you are dispatched for is non-existent once you are on site.
  16. The customer takes pity on you and buys you a meal.
  17. Engineering wants to try something for an issue we have “never seen”
  18. Support asks for photos.
  19. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  20. Once you are onsite support adds another two hours of work that was not in the dispatch
  21. Customer accuses machine of being a lemon.
  22. Customer didn't know you were coming.
  23. Customer complains about how much they hate to call support.
  24. You have to train support on the issue you are fixing.