Engineeringwants to trysomething foran issue wehave “neverseen”The customertakes pity onyou and buysyou a meal.Customerdidn't knowyou werecoming.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Customeraccusesmachine ofbeing alemon.You have totrain supporton the issueyou arefixing.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Nobody fromsupport isavailable tohelp you.Fedex doesnot deliverthe overnightpart until3pmSupport tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.Customer doesnot trust the issueis resolved andasks you to stayanother day.RxSafesends theparts to thewronglocation.The machineis so dirty, youwonder howthe site canuse it daily.Once you areonsite supportadds another twohours of work thatwas not in thedispatchIt took morethan 30minutes to getahold of yourRxSafeContact.Issue that youare dispatchedfor is non-existent onceyou are on site.Customercomplains aboutthe number ofindexers theyhave replaced.The partyou needwas notshipped.Customercomplainsabout howmuch they hateto call support.Customerhas namedtheirequipment.Called foranURGENTdispatchThe tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Supportasks forphotos.Partsarelate.Engineeringwants to trysomething foran issue wehave “neverseen”The customertakes pity onyou and buysyou a meal.Customerdidn't knowyou werecoming.The RxSafe techyou talk to needsto talk to at leasttwo other RxSafeEmployees to helpyou.Customeraccusesmachine ofbeing alemon.You have totrain supporton the issueyou arefixing.The retrieve failissue reported isdue to a build upof black foam inthe gripper.Nobody fromsupport isavailable tohelp you.Fedex doesnot deliverthe overnightpart until3pmSupport tells yousome mysticalsoftware fix isgoing to fix all thecustomers issues.Customer doesnot trust the issueis resolved andasks you to stayanother day.RxSafesends theparts to thewronglocation.The machineis so dirty, youwonder howthe site canuse it daily.Once you areonsite supportadds another twohours of work thatwas not in thedispatchIt took morethan 30minutes to getahold of yourRxSafeContact.Issue that youare dispatchedfor is non-existent onceyou are on site.Customercomplains aboutthe number ofindexers theyhave replaced.The partyou needwas notshipped.Customercomplainsabout howmuch they hateto call support.Customerhas namedtheirequipment.Called foranURGENTdispatchThe tech you mustwork with isunable to stay late,forcing you tospend another dayonsite.Supportasks forphotos.Partsarelate.

RxSafe Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Engineering wants to try something for an issue we have “never seen”
  2. The customer takes pity on you and buys you a meal.
  3. Customer didn't know you were coming.
  4. The RxSafe tech you talk to needs to talk to at least two other RxSafe Employees to help you.
  5. Customer accuses machine of being a lemon.
  6. You have to train support on the issue you are fixing.
  7. The retrieve fail issue reported is due to a build up of black foam in the gripper.
  8. Nobody from support is available to help you.
  9. Fedex does not deliver the overnight part until 3pm
  10. Support tells you some mystical software fix is going to fix all the customers issues.
  11. Customer does not trust the issue is resolved and asks you to stay another day.
  12. RxSafe sends the parts to the wrong location.
  13. The machine is so dirty, you wonder how the site can use it daily.
  14. Once you are onsite support adds another two hours of work that was not in the dispatch
  15. It took more than 30 minutes to get ahold of your RxSafe Contact.
  16. Issue that you are dispatched for is non-existent once you are on site.
  17. Customer complains about the number of indexers they have replaced.
  18. The part you need was not shipped.
  19. Customer complains about how much they hate to call support.
  20. Customer has named their equipment.
  21. Called for an URGENT dispatch
  22. The tech you must work with is unable to stay late, forcing you to spend another day onsite.
  23. Support asks for photos.
  24. Parts are late.