(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Has over 90% PUR in March
resolved an IT ticket
5 CSAT
Used a "yes question" to end a call
had over 3 5's in a day
tee'd up a call before putting someone on hold
led a huddle
shouted a teammate out in a channel
said a BWRs name 3 times on a call
call after work status was under 5 minutes in a day
was able to answer over 10 calls without transferring
picked our zoom background
had over 30 calls in one day
had the bwr thank them on a call
had over 5'5s in a day
had 100% PUR for the day
had over 20 calls in a day
learned something new and shared it with our team
Has over a 4.5 CSAT for the month
worked a weeked shift
call after work status was under 10 minutes in a day
has over 300 DA in March
went at least 3 days out of the week w/o an escalation
