resolvedan ITticketcall afterwork statuswas under10 minutesin a daycall afterwork statuswas under 5minutes in adayhad thebwr thankthem on acallwas able toanswer over10 callswithouttransferringhas over300 DAin Marchhas over20 5's inthe monthof Marchsaid a BWRsname 3times on acalltee'd up acall beforeputtingsomeone onholdUsed a "yesquestion" toend a callpicked ourzoombackgroundled ahuddlehad over20 callsin a day5CSATHas over90% PURin MarchHas overa 4.5CSAT forthe monthhad over3 5's in adayhad over30 calls inone daywent at least3 days out ofthe week w/oanescalationhad 100%PUR forthe dayhad over5'5s in adaylearnedsomethingnew andshared it withour teamworked aweekedshiftshouted ateammateout in achannelresolvedan ITticketcall afterwork statuswas under10 minutesin a daycall afterwork statuswas under 5minutes in adayhad thebwr thankthem on acallwas able toanswer over10 callswithouttransferringhas over300 DAin Marchhas over20 5's inthe monthof Marchsaid a BWRsname 3times on acalltee'd up acall beforeputtingsomeone onholdUsed a "yesquestion" toend a callpicked ourzoombackgroundled ahuddlehad over20 callsin a day5CSATHas over90% PURin MarchHas overa 4.5CSAT forthe monthhad over3 5's in adayhad over30 calls inone daywent at least3 days out ofthe week w/oanescalationhad 100%PUR forthe dayhad over5'5s in adaylearnedsomethingnew andshared it withour teamworked aweekedshiftshouted ateammateout in achannel

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. resolved an IT ticket
  2. call after work status was under 10 minutes in a day
  3. call after work status was under 5 minutes in a day
  4. had the bwr thank them on a call
  5. was able to answer over 10 calls without transferring
  6. has over 300 DA in March
  7. has over 20 5's in the month of March
  8. said a BWRs name 3 times on a call
  9. tee'd up a call before putting someone on hold
  10. Used a "yes question" to end a call
  11. picked our zoom background
  12. led a huddle
  13. had over 20 calls in a day
  14. 5 CSAT
  15. Has over 90% PUR in March
  16. Has over a 4.5 CSAT for the month
  17. had over 3 5's in a day
  18. had over 30 calls in one day
  19. went at least 3 days out of the week w/o an escalation
  20. had 100% PUR for the day
  21. had over 5'5s in a day
  22. learned something new and shared it with our team
  23. worked a weeked shift
  24. shouted a teammate out in a channel