(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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had over 5'5s in a day
Has over a 4.5 CSAT for the month
was able to answer over 10 calls without transferring
Has over 90% PUR in March
had over 20 calls in a day
call after work status was under 10 minutes in a day
worked a weeked shift
has over 300 DA in March
resolved an IT ticket
had over 3 5's in a day
said a BWRs name 3 times on a call
shouted a teammate out in a channel
tee'd up a call before putting someone on hold
had 100% PUR for the day
learned something new and shared it with our team
had over 30 calls in one day
5 CSAT
has over 20 5's in the month of March
went at least 3 days out of the week w/o an escalation
had the bwr thank them on a call
led a huddle
picked our zoom background
Used a "yes question" to end a call
call after work status was under 5 minutes in a day