Used a "yesquestion" toend a callhad over3 5's in aday5CSAThad over20 callsin a daytee'd up acall beforeputtingsomeone onholdhad 100%PUR forthe dayhad over5'5s in adaywent at least3 days out ofthe week w/oanescalationHas overa 4.5CSAT forthe monthworked aweekedshifthas over20 5's inthe monthof MarchHas over90% PURin Marchwas able toanswer over10 callswithouttransferringsaid a BWRsname 3times on acallhas over300 DAin Marchpicked ourzoombackgroundled ahuddlecall afterwork statuswas under 5minutes in adaycall afterwork statuswas under10 minutesin a dayhad over30 calls inone daylearnedsomethingnew andshared it withour teamshouted ateammateout in achannelhad thebwr thankthem on acallresolvedan ITticketUsed a "yesquestion" toend a callhad over3 5's in aday5CSAThad over20 callsin a daytee'd up acall beforeputtingsomeone onholdhad 100%PUR forthe dayhad over5'5s in adaywent at least3 days out ofthe week w/oanescalationHas overa 4.5CSAT forthe monthworked aweekedshifthas over20 5's inthe monthof MarchHas over90% PURin Marchwas able toanswer over10 callswithouttransferringsaid a BWRsname 3times on acallhas over300 DAin Marchpicked ourzoombackgroundled ahuddlecall afterwork statuswas under 5minutes in adaycall afterwork statuswas under10 minutesin a dayhad over30 calls inone daylearnedsomethingnew andshared it withour teamshouted ateammateout in achannelhad thebwr thankthem on acallresolvedan ITticket

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a "yes question" to end a call
  2. had over 3 5's in a day
  3. 5 CSAT
  4. had over 20 calls in a day
  5. tee'd up a call before putting someone on hold
  6. had 100% PUR for the day
  7. had over 5'5s in a day
  8. went at least 3 days out of the week w/o an escalation
  9. Has over a 4.5 CSAT for the month
  10. worked a weeked shift
  11. has over 20 5's in the month of March
  12. Has over 90% PUR in March
  13. was able to answer over 10 calls without transferring
  14. said a BWRs name 3 times on a call
  15. has over 300 DA in March
  16. picked our zoom background
  17. led a huddle
  18. call after work status was under 5 minutes in a day
  19. call after work status was under 10 minutes in a day
  20. had over 30 calls in one day
  21. learned something new and shared it with our team
  22. shouted a teammate out in a channel
  23. had the bwr thank them on a call
  24. resolved an IT ticket