(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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tee'd up a call before putting someone on hold
led a huddle
Has over 90% PUR in March
resolved an IT ticket
call after work status was under 5 minutes in a day
had 100% PUR for the day
had over 3 5's in a day
worked a weeked shift
Used a "yes question" to end a call
picked our zoom background
5 CSAT
had over 30 calls in one day
went at least 3 days out of the week w/o an escalation
Has over a 4.5 CSAT for the month
had the bwr thank them on a call
was able to answer over 10 calls without transferring
shouted a teammate out in a channel
said a BWRs name 3 times on a call
learned something new and shared it with our team
call after work status was under 10 minutes in a day
