(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Lodge an anonymous complaint
Lodge a complaint for a non-policy holder
Find an email address with more than one SF profile attached
Use SF to locate a customer (instead of QA) 3 times
Find an SF profile with a complaint already listed
Lodge a complaint from WhatsApp
Lodge 3 quick complaints
Lodge 3 complaints from Live Chats
Assist 3 unsatisfied customers who are NOT complaining
Help out a teammate with SF
Lodge a complaint that needs to be forwarded
Tell a customer where they can read more about our complaints process
Find an SF profile with important information already added
Find 3 SF profiles with Opportunities already listed
Find 3 SF profiles for non-individuals (companies, trusts, etc.)
Assign a complaint to someone else in SF
Log into SF 5 shifts in a row
Use the FSLAA - Customer Care macro
Use the FSLAA - Other department macro
Lodge 2 complaints from emails
Advise a customer of our complaints SLA
Lodge a privacy breach
Add an attachment to a complaint
Enter important information 3 times
Help out a teammate with a complaint
Acknowledge a complaint
Use email addresses to locate customers in SF 5 times
