(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tell a customer where they can read more about our complaints process
Help out a teammate with SF
Lodge a complaint from WhatsApp
Add an attachment to a complaint
Acknowledge a complaint
Find an SF profile with a complaint already listed
Lodge an anonymous complaint
Assign a complaint to someone else in SF
Advise a customer of our complaints SLA
Assist 3 unsatisfied customers who are NOT complaining
Lodge 3 quick complaints
Find 3 SF profiles for non-individuals (companies, trusts, etc.)
Enter important information 3 times
Find an SF profile with important information already added
Use email addresses to locate customers in SF 5 times
Lodge 2 complaints from emails
Help out a teammate with a complaint
Lodge a complaint for a non-policy holder
Lodge 3 complaints from Live Chats
Lodge a privacy breach
Use the FSLAA - Customer Care macro
Log into SF 5 shifts in a row
Lodge a complaint that needs to be forwarded
Find 3 SF profiles with Opportunities already listed
Use SF to locate a customer (instead of QA) 3 times
Find an email address with more than one SF profile attached
