(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Find 3 SF profiles for non-individuals (companies, trusts, etc.)
Lodge a privacy breach
Assist 3 unsatisfied customers who are NOT complaining
Lodge a complaint from WhatsApp
Find an SF profile with a complaint already listed
Log into SF 5 shifts in a row
Add an attachment to a complaint
Find an SF profile with important information already added
Use the FSLAA - Customer Care macro
Use SF to locate a customer (instead of QA) 3 times
Assign a complaint to someone else in SF
Lodge 3 complaints from Live Chats
Lodge a complaint that needs to be forwarded
Use the FSLAA - Other department macro
Lodge an anonymous complaint
Acknowledge a complaint
Lodge 3 quick complaints
Use email addresses to locate customers in SF 5 times
Find an email address with more than one SF profile attached
Help out a teammate with SF
Tell a customer where they can read more about our complaints process
Find 3 SF profiles with Opportunities already listed
