(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tell a customer where they can read more about our complaints process
Lodge a complaint for a non-policy holder
Find an SF profile with important information already added
Use email addresses to locate customers in SF 5 times
Help out a teammate with a complaint
Use the FSLAA - Customer Care macro
Find 3 SF profiles with Opportunities already listed
Acknowledge a complaint
Lodge a complaint that needs to be forwarded
Help out a teammate with SF
Lodge 2 complaints from emails
Lodge a privacy breach
Find an email address with more than one SF profile attached
Use SF to locate a customer (instead of QA) 3 times
Advise a customer of our complaints SLA
Lodge 3 complaints from Live Chats
Find an SF profile with a complaint already listed
Add an attachment to a complaint
Use the FSLAA - Other department macro
Lodge 3 quick complaints
Find 3 SF profiles for non-individuals (companies, trusts, etc.)
Assign a complaint to someone else in SF
Log into SF 5 shifts in a row
Lodge a complaint from WhatsApp
Lodge an anonymous complaint
Assist 3 unsatisfied customers who are NOT complaining
