Use theFSLAA -OtherdepartmentmacroUse SF tolocate acustomer(instead ofQA) 3 timesFind an SFprofile withimportantinformationalready addedEnterimportantinformation3 timesLodge acomplaintfromWhatsAppFind an emailaddress withmore thanone SF profileattachedAssign acomplaint tosomeoneelse in SFHelp out ateammatewith SFAssist 3unsatisfiedcustomerswho are NOTcomplainingFind 3 SFprofiles withOpportunitiesalready listedLodge acomplaintthat needs tobe forwardedLodge 2complaintsfromemailsAdvise acustomer ofourcomplaintsSLAUse emailaddresses tolocatecustomers inSF 5 timesLodge acomplaint fora non-policyholderTell a customerwhere they canread more aboutour complaintsprocessLog intoSF 5shifts in arowLodge aprivacybreachHelp out ateammatewith acomplaintUse theFSLAA -CustomerCare macroLodge ananonymouscomplaintLodge 3complaintsfrom LiveChatsFind an SFprofile with acomplaintalreadylistedAcknowledgea complaintAdd anattachmentto acomplaintLodge 3quickcomplaintsFind 3 SFprofiles for non-individuals(companies,trusts, etc.)Use theFSLAA -OtherdepartmentmacroUse SF tolocate acustomer(instead ofQA) 3 timesFind an SFprofile withimportantinformationalready addedEnterimportantinformation3 timesLodge acomplaintfromWhatsAppFind an emailaddress withmore thanone SF profileattachedAssign acomplaint tosomeoneelse in SFHelp out ateammatewith SFAssist 3unsatisfiedcustomerswho are NOTcomplainingFind 3 SFprofiles withOpportunitiesalready listedLodge acomplaintthat needs tobe forwardedLodge 2complaintsfromemailsAdvise acustomer ofourcomplaintsSLAUse emailaddresses tolocatecustomers inSF 5 timesLodge acomplaint fora non-policyholderTell a customerwhere they canread more aboutour complaintsprocessLog intoSF 5shifts in arowLodge aprivacybreachHelp out ateammatewith acomplaintUse theFSLAA -CustomerCare macroLodge ananonymouscomplaintLodge 3complaintsfrom LiveChatsFind an SFprofile with acomplaintalreadylistedAcknowledgea complaintAdd anattachmentto acomplaintLodge 3quickcomplaintsFind 3 SFprofiles for non-individuals(companies,trusts, etc.)

Grace's Magical SalesForce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the FSLAA - Other department macro
  2. Use SF to locate a customer (instead of QA) 3 times
  3. Find an SF profile with important information already added
  4. Enter important information 3 times
  5. Lodge a complaint from WhatsApp
  6. Find an email address with more than one SF profile attached
  7. Assign a complaint to someone else in SF
  8. Help out a teammate with SF
  9. Assist 3 unsatisfied customers who are NOT complaining
  10. Find 3 SF profiles with Opportunities already listed
  11. Lodge a complaint that needs to be forwarded
  12. Lodge 2 complaints from emails
  13. Advise a customer of our complaints SLA
  14. Use email addresses to locate customers in SF 5 times
  15. Lodge a complaint for a non-policy holder
  16. Tell a customer where they can read more about our complaints process
  17. Log into SF 5 shifts in a row
  18. Lodge a privacy breach
  19. Help out a teammate with a complaint
  20. Use the FSLAA - Customer Care macro
  21. Lodge an anonymous complaint
  22. Lodge 3 complaints from Live Chats
  23. Find an SF profile with a complaint already listed
  24. Acknowledge a complaint
  25. Add an attachment to a complaint
  26. Lodge 3 quick complaints
  27. Find 3 SF profiles for non-individuals (companies, trusts, etc.)