(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Find an SF profile with a complaint already listed
Lodge 3 complaints from Live Chats
Assist 3 unsatisfied customers who are NOT complaining
Help out a teammate with SF
Use email addresses to locate customers in SF 5 times
Use SF to locate a customer (instead of QA) 3 times
Find 3 SF profiles with Opportunities already listed
Lodge a complaint for a non-policy holder
Lodge a complaint that needs to be forwarded
Lodge 2 complaints from emails
Acknowledge a complaint
Use the FSLAA - Other department macro
Tell a customer where they can read more about our complaints process
Find 3 SF profiles for non-individuals (companies, trusts, etc.)
Advise a customer of our complaints SLA
Lodge a privacy breach
Enter important information 3 times
Lodge a complaint from WhatsApp
Find an SF profile with important information already added
Find an email address with more than one SF profile attached
