Find an SFprofile with acomplaintalreadylistedLodge 3complaintsfrom LiveChatsAssist 3unsatisfiedcustomerswho are NOTcomplainingHelp out ateammatewith SFUse emailaddresses tolocatecustomers inSF 5 timesUse SF tolocate acustomer(instead ofQA) 3 timesFind 3 SFprofiles withOpportunitiesalready listedLodge acomplaint fora non-policyholderLodge acomplaintthat needs tobe forwardedLodge 2complaintsfromemailsAcknowledgea complaintUse theFSLAA -OtherdepartmentmacroTell a customerwhere they canread more aboutour complaintsprocessFind 3 SFprofiles for non-individuals(companies,trusts, etc.)Advise acustomer ofourcomplaintsSLALodge aprivacybreachEnterimportantinformation3 timesLodge acomplaintfromWhatsAppFind an SFprofile withimportantinformationalready addedFind an emailaddress withmore thanone SF profileattachedUse theFSLAA -CustomerCare macroAdd anattachmentto acomplaintLodge 3quickcomplaintsAssign acomplaint tosomeoneelse in SFLodge ananonymouscomplaintHelp out ateammatewith acomplaintLog intoSF 5shifts in arowFind an SFprofile with acomplaintalreadylistedLodge 3complaintsfrom LiveChatsAssist 3unsatisfiedcustomerswho are NOTcomplainingHelp out ateammatewith SFUse emailaddresses tolocatecustomers inSF 5 timesUse SF tolocate acustomer(instead ofQA) 3 timesFind 3 SFprofiles withOpportunitiesalready listedLodge acomplaint fora non-policyholderLodge acomplaintthat needs tobe forwardedLodge 2complaintsfromemailsAcknowledgea complaintUse theFSLAA -OtherdepartmentmacroTell a customerwhere they canread more aboutour complaintsprocessFind 3 SFprofiles for non-individuals(companies,trusts, etc.)Advise acustomer ofourcomplaintsSLALodge aprivacybreachEnterimportantinformation3 timesLodge acomplaintfromWhatsAppFind an SFprofile withimportantinformationalready addedFind an emailaddress withmore thanone SF profileattachedUse theFSLAA -CustomerCare macroAdd anattachmentto acomplaintLodge 3quickcomplaintsAssign acomplaint tosomeoneelse in SFLodge ananonymouscomplaintHelp out ateammatewith acomplaintLog intoSF 5shifts in arow

Grace's Magical SalesForce Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Find an SF profile with a complaint already listed
  2. Lodge 3 complaints from Live Chats
  3. Assist 3 unsatisfied customers who are NOT complaining
  4. Help out a teammate with SF
  5. Use email addresses to locate customers in SF 5 times
  6. Use SF to locate a customer (instead of QA) 3 times
  7. Find 3 SF profiles with Opportunities already listed
  8. Lodge a complaint for a non-policy holder
  9. Lodge a complaint that needs to be forwarded
  10. Lodge 2 complaints from emails
  11. Acknowledge a complaint
  12. Use the FSLAA - Other department macro
  13. Tell a customer where they can read more about our complaints process
  14. Find 3 SF profiles for non-individuals (companies, trusts, etc.)
  15. Advise a customer of our complaints SLA
  16. Lodge a privacy breach
  17. Enter important information 3 times
  18. Lodge a complaint from WhatsApp
  19. Find an SF profile with important information already added
  20. Find an email address with more than one SF profile attached
  21. Use the FSLAA - Customer Care macro
  22. Add an attachment to a complaint
  23. Lodge 3 quick complaints
  24. Assign a complaint to someone else in SF
  25. Lodge an anonymous complaint
  26. Help out a teammate with a complaint
  27. Log into SF 5 shifts in a row