(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tell a customer where they can read more about our complaints process
Use SF to locate a customer (instead of QA) 3 times
Enter important information 3 times
Assign a complaint to someone else in SF
Use the FSLAA - Customer Care macro
Lodge 3 quick complaints
Find an SF profile with a complaint already listed
Lodge a complaint for a non-policy holder
Lodge a complaint that needs to be forwarded
Acknowledge a complaint
Add an attachment to a complaint
Find an SF profile with important information already added
Help out a teammate with SF
Advise a customer of our complaints SLA
Find 3 SF profiles with Opportunities already listed
Use email addresses to locate customers in SF 5 times
Help out a teammate with a complaint
Lodge 2 complaints from emails
Lodge a privacy breach
Find an email address with more than one SF profile attached
Log into SF 5 shifts in a row
Use the FSLAA - Other department macro
Find 3 SF profiles for non-individuals (companies, trusts, etc.)
Lodge an anonymous complaint
Assist 3 unsatisfied customers who are NOT complaining
