(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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They asked you to call them back at X time in the V/M
This is a CSAR
VIP user
Broken MPT
Peoplesoft Password issue
You learn something new about Windows
Typing in the wrong password
You waste time fixing an issue that was fixed by restarting
It's not a bug, it's a feature
A password reset they could've done without your help
This is an ITSR
Pulling out the kiddie gloves
You never encountered this issue, fixed it anyway
Complaining about an issue that already has a ticket
Yeah, it hasn't worked in a week
Zebra Printer
Domain not available
They gave you a headache
Had to restart the router to make the VPN work.
Voicemail that you cannot call back b/c of lack of info
DXC User
The user has never done it before
Forgot their badge and has called more then once
San Diego User
58dt issue
You teach the user how to do something!
Doesn't have access to something but trying it anyway
I'm not here to provide training
Here, let me google that for you
Outlook Archives...
Doesn't answer when you call them back
Scan gun password reset
Password reset but the password hasn't expired
The fix is that it cannot be fixed
Somethings Broke but not enough for an SRT
Calls for more printer supplies
MSI Server logon
SRT!
Mapping a drive
Calls, but it isn't actually an issue
LMS flash issue
Something is broke but it cannot be fixed
They called but they don't work at BIW
There is a problem between the keyboard and chair
Talks about unrelated issue that drags the call out
Logging into a computer took 5+ min
Actually an uncommon issue, and genuinely needs help
Works when they try it again for "no reason"
Somebody had multiple problems that made the call last 20+ min
MFA setup
CSAR xyz isn't done yet
Voicemail with no phone number
Card Reader issue
It was already fixed before you called
Unintelligible audio in the V/M
Called about previous issue because it wasn't fixed the first time
Print Job is stuck
VIP gets away with something most wouldn't
VPN keeps dropping connection. (you or a user)
The admin asks you to call them back
You don't understand what they are talking about at all.
They no idea what they are talking about
Navy website stopped working
Norfolk User
Global Pass password issue
Spaghetti Printer
ITSR xyz isn't done yet
Hardware failure
iCIMS password issue
Admin thinks it is not their problem, but their boss says otherwise
