(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Domain not available
The fix is that it cannot be fixed
You learn something new about Windows
Actually an uncommon issue, and genuinely needs help
Yeah, it hasn't worked in a week
It's not a bug, it's a feature
Forgot their badge and has called more then once
Calls, but it isn't actually an issue
A password reset they could've done without your help
They gave you a headache
Zebra Printer
They asked you to call them back at X time in the V/M
You don't understand what they are talking about at all.
Voicemail with no phone number
Norfolk User
San Diego User
SRT!
MSI Server logon
You never encountered this issue, fixed it anyway
Global Pass password issue
Navy website stopped working
VIP gets away with something most wouldn't
iCIMS password issue
Broken MPT
Spaghetti Printer
Somebody had multiple problems that made the call last 20+ min
Doesn't have access to something but trying it anyway
CSAR xyz isn't done yet
Somethings Broke but not enough for an SRT
VPN keeps dropping connection. (you or a user)
The user has never done it before
Scan gun password reset
Admin thinks it is not their problem, but their boss says otherwise
Peoplesoft Password issue
There is a problem between the keyboard and chair
Called about previous issue because it wasn't fixed the first time
The admin asks you to call them back
Complaining about an issue that already has a ticket
ITSR xyz isn't done yet
Doesn't answer when you call them back
VIP user
LMS flash issue
Something is broke but it cannot be fixed
58dt issue
MFA setup
Here, let me google that for you
Print Job is stuck
Had to restart the router to make the VPN work.
They no idea what they are talking about
Talks about unrelated issue that drags the call out
DXC User
Pulling out the kiddie gloves
Voicemail that you cannot call back b/c of lack of info
Calls for more printer supplies
Works when they try it again for "no reason"
Outlook Archives...
Typing in the wrong password
Logging into a computer took 5+ min
I'm not here to provide training
You teach the user how to do something!
You waste time fixing an issue that was fixed by restarting