(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Doesn't answer when you call them back
Logging into a computer took 5+ min
Doesn't have access to something but trying it anyway
Peoplesoft Password issue
MSI Server logon
The admin asks you to call them back
Somethings Broke but not enough for an SRT
You don't understand what they are talking about at all.
Voicemail that you cannot call back b/c of lack of info
San Diego User
Unintelligible audio in the V/M
Hardware failure
Something is broke but it cannot be fixed
iCIMS password issue
Calls for more printer supplies
Somebody had multiple problems that made the call last 20+ min
VPN keeps dropping connection. (you or a user)
58dt issue
Yeah, it hasn't worked in a week
Pulling out the kiddie gloves
SRT!
Broken MPT
You teach the user how to do something!
It's not a bug, it's a feature
There is a problem between the keyboard and chair
VIP user
Zebra Printer
Admin thinks it is not their problem, but their boss says otherwise
MFA setup
Forgot their badge and has called more then once
It was already fixed before you called
You waste time fixing an issue that was fixed by restarting
VIP gets away with something most wouldn't
Domain not available
LMS flash issue
Actually an uncommon issue, and genuinely needs help
Works when they try it again for "no reason"
Norfolk User
ITSR xyz isn't done yet
Voicemail with no phone number
Mapping a drive
You learn something new about Windows
The fix is that it cannot be fixed
The user has never done it before
Had to restart the router to make the VPN work.
CSAR xyz isn't done yet
I'm not here to provide training
They called but they don't work at BIW
Spaghetti Printer
They gave you a headache
Talks about unrelated issue that drags the call out
They asked you to call them back at X time in the V/M
A password reset they could've done without your help
They no idea what they are talking about
Called about previous issue because it wasn't fixed the first time
Global Pass password issue
Scan gun password reset
This is a CSAR
Outlook Archives...
Card Reader issue
Calls, but it isn't actually an issue
Here, let me google that for you
Navy website stopped working
Typing in the wrong password
Complaining about an issue that already has a ticket
