(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm not here to provide training
LMS flash issue
Complaining about an issue that already has a ticket
DXC User
You never encountered this issue, fixed it anyway
Had to restart the router to make the VPN work.
Called about previous issue because it wasn't fixed the first time
Peoplesoft Password issue
This is a CSAR
Card Reader issue
You learn something new about Windows
Zebra Printer
Domain not available
Somebody had multiple problems that made the call last 20+ min
Doesn't answer when you call them back
Unintelligible audio in the V/M
You teach the user how to do something!
They no idea what they are talking about
Password reset but the password hasn't expired
Works when they try it again for "no reason"
Admin thinks it is not their problem, but their boss says otherwise
Talks about unrelated issue that drags the call out
Somethings Broke but not enough for an SRT
Calls, but it isn't actually an issue
Here, let me google that for you
They called but they don't work at BIW
Doesn't have access to something but trying it anyway
They gave you a headache
SRT!
They asked you to call them back at X time in the V/M
The fix is that it cannot be fixed
Yeah, it hasn't worked in a week
Something is broke but it cannot be fixed
Norfolk User
Actually an uncommon issue, and genuinely needs help
The user has never done it before
You waste time fixing an issue that was fixed by restarting
Calls for more printer supplies
You don't understand what they are talking about at all.
A password reset they could've done without your help
Mapping a drive
Pulling out the kiddie gloves
Navy website stopped working
This is an ITSR
Logging into a computer took 5+ min
iCIMS password issue
VIP gets away with something most wouldn't
San Diego User
The admin asks you to call them back
Print Job is stuck
ITSR xyz isn't done yet
Spaghetti Printer
VIP user
Outlook Archives...
Typing in the wrong password
Global Pass password issue
Hardware failure
Voicemail that you cannot call back b/c of lack of info
