(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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It's not a bug, it's a feature
Norfolk User
Navy website stopped working
Hardware failure
This is a CSAR
Scan gun password reset
Global Pass password issue
58dt issue
Logging into a computer took 5+ min
Somethings Broke but not enough for an SRT
MSI Server logon
You learn something new about Windows
San Diego User
I'm not here to provide training
Broken MPT
Doesn't have access to something but trying it anyway
Voicemail with no phone number
They no idea what they are talking about
They called but they don't work at BIW
You don't understand what they are talking about at all.
You teach the user how to do something!
Complaining about an issue that already has a ticket
Admin thinks it is not their problem, but their boss says otherwise
Typing in the wrong password
iCIMS password issue
You never encountered this issue, fixed it anyway
Forgot their badge and has called more then once
It was already fixed before you called
Doesn't answer when you call them back
Calls, but it isn't actually an issue
Called about previous issue because it wasn't fixed the first time
Calls for more printer supplies
Works when they try it again for "no reason"
SRT!
Yeah, it hasn't worked in a week
VIP gets away with something most wouldn't
Something is broke but it cannot be fixed
The user has never done it before
Mapping a drive
The fix is that it cannot be fixed
Pulling out the kiddie gloves
You waste time fixing an issue that was fixed by restarting
Peoplesoft Password issue
VIP user
There is a problem between the keyboard and chair
Had to restart the router to make the VPN work.
MFA setup
They asked you to call them back at X time in the V/M
They gave you a headache
ITSR xyz isn't done yet
Zebra Printer
Here, let me google that for you
Password reset but the password hasn't expired
Actually an uncommon issue, and genuinely needs help
Talks about unrelated issue that drags the call out
Card Reader issue
Outlook Archives...
DXC User
Voicemail that you cannot call back b/c of lack of info
A password reset they could've done without your help
CSAR xyz isn't done yet
The admin asks you to call them back
Somebody had multiple problems that made the call last 20+ min