(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The fix is that it cannot be fixed
Mapping a drive
Talks about unrelated issue that drags the call out
Doesn't have access to something but trying it anyway
You teach the user how to do something!
Complaining about an issue that already has a ticket
The admin asks you to call them back
Peoplesoft Password issue
This is a CSAR
Something is broke but it cannot be fixed
Domain not available
MFA setup
Works when they try it again for "no reason"
SRT!
Print Job is stuck
The user has never done it before
Yeah, it hasn't worked in a week
They gave you a headache
I'm not here to provide training
Forgot their badge and has called more then once
It's not a bug, it's a feature
MSI Server logon
Admin thinks it is not their problem, but their boss says otherwise
Here, let me google that for you
Logging into a computer took 5+ min
San Diego User
VIP user
You waste time fixing an issue that was fixed by restarting
This is an ITSR
Unintelligible audio in the V/M
Voicemail with no phone number
Norfolk User
You don't understand what they are talking about at all.
There is a problem between the keyboard and chair
Navy website stopped working
They asked you to call them back at X time in the V/M
Actually an uncommon issue, and genuinely needs help
Password reset but the password hasn't expired
ITSR xyz isn't done yet
58dt issue
Somebody had multiple problems that made the call last 20+ min
VIP gets away with something most wouldn't
Had to restart the router to make the VPN work.
Hardware failure
Spaghetti Printer
VPN keeps dropping connection. (you or a user)
Somethings Broke but not enough for an SRT
Calls for more printer supplies
Called about previous issue because it wasn't fixed the first time
They no idea what they are talking about
You learn something new about Windows
Doesn't answer when you call them back
Voicemail that you cannot call back b/c of lack of info
Scan gun password reset
Card Reader issue
Zebra Printer
They called but they don't work at BIW
iCIMS password issue
A password reset they could've done without your help
