You teachthe userhow to dosomething!SomethingsBroke butnot enoughfor an SRTCalled aboutprevious issuebecause itwasn't fixedthe first timeTalks aboutunrelatedissue thatdrags thecall outLMSflashissueCSARxyz isn'tdone yetDoesn't haveaccess tosomethingbut trying itanywayThey calledbut theydon't work atBIWActually anuncommonissue, andgenuinelyneeds helpYeah, ithasn'tworked ina weekPullingout thekiddieglovesYou learnsomethingnew aboutWindowsCardReaderissueDXCUserSomething isbroke but itcannot befixedDomainnotavailableZebraPrinterWorks whenthey try itagain for "noreason"PeoplesoftPasswordissueYou neverencounteredthis issue,fixed itanywayThe fix isthat itcannot befixedScan gunpasswordresetPasswordreset but thepasswordhasn'texpiredGlobalPasspasswordissueSomebodyhad multipleproblems thatmade the calllast 20+ minYou wastetime fixingan issue thatwas fixed byrestartingA passwordreset theycould'vedone withoutyour helpSpaghettiPrinterHere, letme googlethat foryouForgot theirbadge andhas calledmore thenonceAdmin thinks itis not theirproblem, buttheir boss saysotherwiseThe userhas neverdone itbeforeMFAsetupiCIMSpasswordissueIt's not abug, it'sa featureComplainingabout anissue thatalready hasa ticketThey askedyou to callthem back atX time in theV/MVIP getsaway withsomethingmostwouldn'tYou don'tunderstandwhat theyare talkingabout at all.There is aproblembetween thekeyboardand chairI'm nothere toprovidetrainingVoicemailthat youcannot callback b/c oflack of infoOutlookArchives...MSIServerlogonThis isaCSARITSR xyzisn'tdone yetPrintJob isstuckCalls formoreprintersuppliesCalls, butit isn'tactuallyan issueVoicemailwith nophonenumberLogging intoa computertook 5+ minVIPuserTheygave youaheadacheThe adminasks youto callthem backNavywebsitestoppedworkingThey no ideawhat theyare talkingabout58dtissueVPN keepsdroppingconnection.(you or auser)This isanITSRBrokenMPTHardwarefailureSanDiegoUserSRT!NorfolkUserUnintelligibleaudio in theV/MMappinga driveHad torestart therouter tomake theVPN work.It wasalready fixedbefore youcalledTyping inthe wrongpasswordDoesn'tanswerwhen youcall thembackYou teachthe userhow to dosomething!SomethingsBroke butnot enoughfor an SRTCalled aboutprevious issuebecause itwasn't fixedthe first timeTalks aboutunrelatedissue thatdrags thecall outLMSflashissueCSARxyz isn'tdone yetDoesn't haveaccess tosomethingbut trying itanywayThey calledbut theydon't work atBIWActually anuncommonissue, andgenuinelyneeds helpYeah, ithasn'tworked ina weekPullingout thekiddieglovesYou learnsomethingnew aboutWindowsCardReaderissueDXCUserSomething isbroke but itcannot befixedDomainnotavailableZebraPrinterWorks whenthey try itagain for "noreason"PeoplesoftPasswordissueYou neverencounteredthis issue,fixed itanywayThe fix isthat itcannot befixedScan gunpasswordresetPasswordreset but thepasswordhasn'texpiredGlobalPasspasswordissueSomebodyhad multipleproblems thatmade the calllast 20+ minYou wastetime fixingan issue thatwas fixed byrestartingA passwordreset theycould'vedone withoutyour helpSpaghettiPrinterHere, letme googlethat foryouForgot theirbadge andhas calledmore thenonceAdmin thinks itis not theirproblem, buttheir boss saysotherwiseThe userhas neverdone itbeforeMFAsetupiCIMSpasswordissueIt's not abug, it'sa featureComplainingabout anissue thatalready hasa ticketThey askedyou to callthem back atX time in theV/MVIP getsaway withsomethingmostwouldn'tYou don'tunderstandwhat theyare talkingabout at all.There is aproblembetween thekeyboardand chairI'm nothere toprovidetrainingVoicemailthat youcannot callback b/c oflack of infoOutlookArchives...MSIServerlogonThis isaCSARITSR xyzisn'tdone yetPrintJob isstuckCalls formoreprintersuppliesCalls, butit isn'tactuallyan issueVoicemailwith nophonenumberLogging intoa computertook 5+ minVIPuserTheygave youaheadacheThe adminasks youto callthem backNavywebsitestoppedworkingThey no ideawhat theyare talkingabout58dtissueVPN keepsdroppingconnection.(you or auser)This isanITSRBrokenMPTHardwarefailureSanDiegoUserSRT!NorfolkUserUnintelligibleaudio in theV/MMappinga driveHad torestart therouter tomake theVPN work.It wasalready fixedbefore youcalledTyping inthe wrongpasswordDoesn'tanswerwhen youcall themback

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You teach the user how to do something!
  2. Somethings Broke but not enough for an SRT
  3. Called about previous issue because it wasn't fixed the first time
  4. Talks about unrelated issue that drags the call out
  5. LMS flash issue
  6. CSAR xyz isn't done yet
  7. Doesn't have access to something but trying it anyway
  8. They called but they don't work at BIW
  9. Actually an uncommon issue, and genuinely needs help
  10. Yeah, it hasn't worked in a week
  11. Pulling out the kiddie gloves
  12. You learn something new about Windows
  13. Card Reader issue
  14. DXC User
  15. Something is broke but it cannot be fixed
  16. Domain not available
  17. Zebra Printer
  18. Works when they try it again for "no reason"
  19. Peoplesoft Password issue
  20. You never encountered this issue, fixed it anyway
  21. The fix is that it cannot be fixed
  22. Scan gun password reset
  23. Password reset but the password hasn't expired
  24. Global Pass password issue
  25. Somebody had multiple problems that made the call last 20+ min
  26. You waste time fixing an issue that was fixed by restarting
  27. A password reset they could've done without your help
  28. Spaghetti Printer
  29. Here, let me google that for you
  30. Forgot their badge and has called more then once
  31. Admin thinks it is not their problem, but their boss says otherwise
  32. The user has never done it before
  33. MFA setup
  34. iCIMS password issue
  35. It's not a bug, it's a feature
  36. Complaining about an issue that already has a ticket
  37. They asked you to call them back at X time in the V/M
  38. VIP gets away with something most wouldn't
  39. You don't understand what they are talking about at all.
  40. There is a problem between the keyboard and chair
  41. I'm not here to provide training
  42. Voicemail that you cannot call back b/c of lack of info
  43. Outlook Archives...
  44. MSI Server logon
  45. This is a CSAR
  46. ITSR xyz isn't done yet
  47. Print Job is stuck
  48. Calls for more printer supplies
  49. Calls, but it isn't actually an issue
  50. Voicemail with no phone number
  51. Logging into a computer took 5+ min
  52. VIP user
  53. They gave you a headache
  54. The admin asks you to call them back
  55. Navy website stopped working
  56. They no idea what they are talking about
  57. 58dt issue
  58. VPN keeps dropping connection. (you or a user)
  59. This is an ITSR
  60. Broken MPT
  61. Hardware failure
  62. San Diego User
  63. SRT!
  64. Norfolk User
  65. Unintelligible audio in the V/M
  66. Mapping a drive
  67. Had to restart the router to make the VPN work.
  68. It was already fixed before you called
  69. Typing in the wrong password
  70. Doesn't answer when you call them back