(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Peoplesoft Password issue
Password reset but the password hasn't expired
Voicemail that you cannot call back b/c of lack of info
Forgot their badge and has called more then once
It's not a bug, it's a feature
ITSR xyz isn't done yet
Spaghetti Printer
Doesn't answer when you call them back
Here, let me google that for you
I'm not here to provide training
Logging into a computer took 5+ min
Talks about unrelated issue that drags the call out
Card Reader issue
Domain not available
VIP user
Actually an uncommon issue, and genuinely needs help
Called about previous issue because it wasn't fixed the first time
A password reset they could've done without your help
Voicemail with no phone number
Typing in the wrong password
The admin asks you to call them back
Hardware failure
Yeah, it hasn't worked in a week
Calls for more printer supplies
Broken MPT
Somethings Broke but not enough for an SRT
Somebody had multiple problems that made the call last 20+ min
The user has never done it before
Norfolk User
LMS flash issue
Outlook Archives...
They asked you to call them back at X time in the V/M
They gave you a headache
iCIMS password issue
Calls, but it isn't actually an issue
Had to restart the router to make the VPN work.
You never encountered this issue, fixed it anyway
Scan gun password reset
Print Job is stuck
This is an ITSR
This is a CSAR
Mapping a drive
They no idea what they are talking about
San Diego User
Works when they try it again for "no reason"
The fix is that it cannot be fixed
Pulling out the kiddie gloves
MFA setup
VIP gets away with something most wouldn't
MSI Server logon
SRT!
Navy website stopped working
Doesn't have access to something but trying it anyway
DXC User
58dt issue
Global Pass password issue
Unintelligible audio in the V/M
Complaining about an issue that already has a ticket
They called but they don't work at BIW
CSAR xyz isn't done yet
Admin thinks it is not their problem, but their boss says otherwise
You don't understand what they are talking about at all.
VPN keeps dropping connection. (you or a user)
It was already fixed before you called
There is a problem between the keyboard and chair
Something is broke but it cannot be fixed
You waste time fixing an issue that was fixed by restarting
