(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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There is a problem between the keyboard and chair
This is a CSAR
Voicemail that you cannot call back b/c of lack of info
VIP user
Unintelligible audio in the V/M
CSAR xyz isn't done yet
ITSR xyz isn't done yet
They no idea what they are talking about
Mapping a drive
Pulling out the kiddie gloves
Works when they try it again for "no reason"
Calls, but it isn't actually an issue
Print Job is stuck
VIP gets away with something most wouldn't
Navy website stopped working
Norfolk User
SRT!
Forgot their badge and has called more then once
The fix is that it cannot be fixed
Actually an uncommon issue, and genuinely needs help
58dt issue
A password reset they could've done without your help
Calls for more printer supplies
Hardware failure
Spaghetti Printer
The user has never done it before
Global Pass password issue
They asked you to call them back at X time in the V/M
Voicemail with no phone number
MSI Server logon
Doesn't answer when you call them back
You waste time fixing an issue that was fixed by restarting
Here, let me google that for you
Somethings Broke but not enough for an SRT
Called about previous issue because it wasn't fixed the first time
Domain not available
Zebra Printer
You never encountered this issue, fixed it anyway
Admin thinks it is not their problem, but their boss says otherwise
Scan gun password reset
Outlook Archives...
I'm not here to provide training
iCIMS password issue
They gave you a headache
Broken MPT
It was already fixed before you called
Card Reader issue
LMS flash issue
Something is broke but it cannot be fixed
Somebody had multiple problems that made the call last 20+ min
Peoplesoft Password issue
Had to restart the router to make the VPN work.
They called but they don't work at BIW
MFA setup
Typing in the wrong password
The admin asks you to call them back
Complaining about an issue that already has a ticket
You teach the user how to do something!
Logging into a computer took 5+ min
San Diego User
Talks about unrelated issue that drags the call out
Doesn't have access to something but trying it anyway
You learn something new about Windows
DXC User
It's not a bug, it's a feature
VPN keeps dropping connection. (you or a user)
Yeah, it hasn't worked in a week
Password reset but the password hasn't expired
This is an ITSR
You don't understand what they are talking about at all.