(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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LMS flash issue
Password reset but the password hasn't expired
They no idea what they are talking about
You never encountered this issue, fixed it anyway
VIP user
Broken MPT
Spaghetti Printer
Card Reader issue
They called but they don't work at BIW
VPN keeps dropping connection. (you or a user)
VIP gets away with something most wouldn't
58dt issue
Called about previous issue because it wasn't fixed the first time
Forgot their badge and has called more then once
Somebody had multiple problems that made the call last 20+ min
Zebra Printer
It was already fixed before you called
Actually an uncommon issue, and genuinely needs help
You waste time fixing an issue that was fixed by restarting
They asked you to call them back at X time in the V/M
I'm not here to provide training
ITSR xyz isn't done yet
Peoplesoft Password issue
A password reset they could've done without your help
This is an ITSR
Calls, but it isn't actually an issue
Domain not available
Yeah, it hasn't worked in a week
The user has never done it before
Voicemail with no phone number
CSAR xyz isn't done yet
Hardware failure
Voicemail that you cannot call back b/c of lack of info
DXC User
Had to restart the router to make the VPN work.
SRT!
Mapping a drive
Talks about unrelated issue that drags the call out
San Diego User
Here, let me google that for you
Print Job is stuck
iCIMS password issue
Something is broke but it cannot be fixed
MFA setup
Doesn't answer when you call them back
The fix is that it cannot be fixed
Outlook Archives...
The admin asks you to call them back
Admin thinks it is not their problem, but their boss says otherwise
Complaining about an issue that already has a ticket
Calls for more printer supplies
Norfolk User
Typing in the wrong password
Global Pass password issue
They gave you a headache
There is a problem between the keyboard and chair
Scan gun password reset
You don't understand what they are talking about at all.
Somethings Broke but not enough for an SRT
Unintelligible audio in the V/M
Logging into a computer took 5+ min
Doesn't have access to something but trying it anyway
