(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You never encountered this issue, fixed it anyway
VPN keeps dropping connection. (you or a user)
ITSR xyz isn't done yet
Unintelligible audio in the V/M
Scan gun password reset
This is a CSAR
The admin asks you to call them back
VIP gets away with something most wouldn't
Somethings Broke but not enough for an SRT
Yeah, it hasn't worked in a week
Outlook Archives...
Complaining about an issue that already has a ticket
LMS flash issue
They gave you a headache
Hardware failure
The fix is that it cannot be fixed
You teach the user how to do something!
Here, let me google that for you
Somebody had multiple problems that made the call last 20+ min
Password reset but the password hasn't expired
Navy website stopped working
MSI Server logon
They called but they don't work at BIW
A password reset they could've done without your help
There is a problem between the keyboard and chair
Called about previous issue because it wasn't fixed the first time
Had to restart the router to make the VPN work.
Card Reader issue
58dt issue
Works when they try it again for "no reason"
It was already fixed before you called
CSAR xyz isn't done yet
SRT!
iCIMS password issue
MFA setup
The user has never done it before
Voicemail with no phone number
I'm not here to provide training
This is an ITSR
Print Job is stuck
Admin thinks it is not their problem, but their boss says otherwise
You learn something new about Windows
Something is broke but it cannot be fixed
Mapping a drive
Spaghetti Printer
San Diego User
Talks about unrelated issue that drags the call out
You don't understand what they are talking about at all.
Norfolk User
Voicemail that you cannot call back b/c of lack of info
Forgot their badge and has called more then once
Doesn't have access to something but trying it anyway
Zebra Printer
Typing in the wrong password
You waste time fixing an issue that was fixed by restarting
Calls, but it isn't actually an issue
Domain not available
Broken MPT
Global Pass password issue
It's not a bug, it's a feature
Actually an uncommon issue, and genuinely needs help
Calls for more printer supplies
Doesn't answer when you call them back
Logging into a computer took 5+ min
They no idea what they are talking about
Peoplesoft Password issue
They asked you to call them back at X time in the V/M