(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Here, let me google that for you
LMS flash issue
There is a problem between the keyboard and chair
Logging into a computer took 5+ min
I'm not here to provide training
iCIMS password issue
Peoplesoft Password issue
Called about previous issue because it wasn't fixed the first time
Card Reader issue
Talks about unrelated issue that drags the call out
Yeah, it hasn't worked in a week
Mapping a drive
VIP user
ITSR xyz isn't done yet
They asked you to call them back at X time in the V/M
Hardware failure
Admin thinks it is not their problem, but their boss says otherwise
DXC User
58dt issue
Typing in the wrong password
Navy website stopped working
This is an ITSR
CSAR xyz isn't done yet
Calls, but it isn't actually an issue
Complaining about an issue that already has a ticket
Broken MPT
Spaghetti Printer
They gave you a headache
Had to restart the router to make the VPN work.
VPN keeps dropping connection. (you or a user)
Pulling out the kiddie gloves
A password reset they could've done without your help
Doesn't have access to something but trying it anyway
You never encountered this issue, fixed it anyway
Forgot their badge and has called more then once
The fix is that it cannot be fixed
The user has never done it before
Global Pass password issue
Zebra Printer
Something is broke but it cannot be fixed
MSI Server logon
Voicemail that you cannot call back b/c of lack of info
They called but they don't work at BIW
It's not a bug, it's a feature
Somethings Broke but not enough for an SRT
They no idea what they are talking about
Works when they try it again for "no reason"
This is a CSAR
MFA setup
Unintelligible audio in the V/M
It was already fixed before you called
You teach the user how to do something!
Outlook Archives...
Norfolk User
You learn something new about Windows
Calls for more printer supplies
Password reset but the password hasn't expired
Actually an uncommon issue, and genuinely needs help
Doesn't answer when you call them back
San Diego User
You waste time fixing an issue that was fixed by restarting
Domain not available
The admin asks you to call them back
You don't understand what they are talking about at all.
SRT!
Somebody had multiple problems that made the call last 20+ min