FCR First Call Resolution Quality DocuSign MOI Nationwide App Options Upcoming renewal Easy Pay Take Action Onyourside Provide phone number Educate member’s situation Offering Warm Transfer GEDAC A3 REFT Proof of Insurance Courtesy Holds Due Date Use the caller’s name Member Tenure Mynationwide.com Forms Warned Status Member Review Discounts Dec Pages CEM Authorization Form FREE! March 1st On Your Side Review members’ needs Sign Me Up Extension Reduce Call Backs Next due date Paperless Myalliedpolicy.com Policy changes PLSC Correct phone number FCR First Call Resolution Quality DocuSign MOI Nationwide App Options Upcoming renewal Easy Pay Take Action Onyourside Provide phone number Educate member’s situation Offering Warm Transfer GEDAC A3 REFT Proof of Insurance Courtesy Holds Due Date Use the caller’s name Member Tenure Mynationwide.com Forms Warned Status Member Review Discounts Dec Pages CEM Authorization Form FREE! March 1st On Your Side Review members’ needs Sign Me Up Extension Reduce Call Backs Next due date Paperless Myalliedpolicy.com Policy changes PLSC Correct phone number
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FCR
First Call Resolution
Quality
DocuSign
MOI
Nationwide App
Options
Upcoming renewal
Easy Pay
Take Action
Onyourside
Provide phone number
Educate
member’s situation
Offering
Warm Transfer
GEDAC
A3
REFT
Proof of Insurance
Courtesy Holds
Due Date
Use the caller’s name
Member Tenure
Mynationwide.com
Forms
Warned Status
Member
Review Discounts
Dec Pages
CEM
Authorization Form
FREE!
March 1st
On Your Side Review
members’ needs
Sign Me Up
Extension
Reduce Call Backs
Next due date
Paperless
Myalliedpolicy.com
Policy changes
PLSC
Correct phone number