OON% forweekundergoalComplete10 JS ina weekHave 3 daysin the weekmeetingaveragedispatch timeSuccessfullychangeservice toLDR15 or morecorrectdigitaldispatches ina weekWork 5hours ofOT in aweekDispatch20 FB ina weekDispatch65 callsin a weekPerfectattendancefor theweekSuccessfullynegotiate 8OONsUse correcttemplate forescalationsfor the dayPerfectattendancefor themonthReceivekudos froma sup fornotesMeetminimumavailabletime for theweekComplete10 TC ina week Work 5hours of OTon theweekend5 or morecorrectdigitaldispatches ina dayWork 4hours of OTon overnightshiftDispatch5 TWT ina weekFollowcorrectGOAprocessDispatch25 LDT ina weekCost forweekundergoalDispatch5 LC ina weekDispatch15 callsin a dayOON% forweekundergoalComplete10 JS ina weekHave 3 daysin the weekmeetingaveragedispatch timeSuccessfullychangeservice toLDR15 or morecorrectdigitaldispatches ina weekWork 5hours ofOT in aweekDispatch20 FB ina weekDispatch65 callsin a weekPerfectattendancefor theweekSuccessfullynegotiate 8OONsUse correcttemplate forescalationsfor the dayPerfectattendancefor themonthReceivekudos froma sup fornotesMeetminimumavailabletime for theweekComplete10 TC ina week Work 5hours of OTon theweekend5 or morecorrectdigitaldispatches ina dayWork 4hours of OTon overnightshiftDispatch5 TWT ina weekFollowcorrectGOAprocessDispatch25 LDT ina weekCost forweekundergoalDispatch5 LC ina weekDispatch15 callsin a day

ERS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OON% for week under goal
  2. Complete 10 JS in a week
  3. Have 3 days in the week meeting average dispatch time
  4. Successfully change service to LDR
  5. 15 or more correct digital dispatches in a week
  6. Work 5 hours of OT in a week
  7. Dispatch 20 FB in a week
  8. Dispatch 65 calls in a week
  9. Perfect attendance for the week
  10. Successfully negotiate 8 OONs
  11. Use correct template for escalations for the day
  12. Perfect attendance for the month
  13. Receive kudos from a sup for notes
  14. Meet minimum available time for the week
  15. Complete 10 TC in a week
  16. Work 5 hours of OT on the weekend
  17. 5 or more correct digital dispatches in a day
  18. Work 4 hours of OT on overnight shift
  19. Dispatch 5 TWT in a week
  20. Follow correct GOA process
  21. Dispatch 25 LDT in a week
  22. Cost for week under goal
  23. Dispatch 5 LC in a week
  24. Dispatch 15 calls in a day