Receiveda Kudosfrom theCustomerSuccessfullyoffered andadded aSolutionBooster itemAssistedTeamMemberin the chatPriceMatched avalidCompetitorUsed 5powerwords in 1interaction4, 5-starreviewsin 1 dayAssistedTeamMemberin the chatUsed theEmpathy toOwnershiptransitionFoundalternativeproduct forout of stockitemSuccessfullyde-escalatedaninteractionPlaced 2orders forthecustomerProjectscopedExpressappreciation3X in theinteractionExpressappreciation3X in theinteractionUsed theEmpathy toOwnershiptransitionInclude theDaily Holidayin 3interactionsProjectScopedExpressappreciation3X in theinteractionUsed thecustomername 3XProjectscopedShare a funfact aboutyourself inthe teamchatPersonallyrelated to thecustomer in2interactionsComplimentedthe customeron theirpurchase in 3interactionsHad to directthe customerto CreditServicesReceiveda Kudosfrom theCustomerSuccessfullyoffered andadded aSolutionBooster itemAssistedTeamMemberin the chatPriceMatched avalidCompetitorUsed 5powerwords in 1interaction4, 5-starreviewsin 1 dayAssistedTeamMemberin the chatUsed theEmpathy toOwnershiptransitionFoundalternativeproduct forout of stockitemSuccessfullyde-escalatedaninteractionPlaced 2orders forthecustomerProjectscopedExpressappreciation3X in theinteractionExpressappreciation3X in theinteractionUsed theEmpathy toOwnershiptransitionInclude theDaily Holidayin 3interactionsProjectScopedExpressappreciation3X in theinteractionUsed thecustomername 3XProjectscopedShare a funfact aboutyourself inthe teamchatPersonallyrelated to thecustomer in2interactionsComplimentedthe customeron theirpurchase in 3interactionsHad to directthe customerto CreditServices

John.com Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
G
5
O
6
I
7
I
8
O
9
I
10
B
11
N
12
N
13
I
14
B
15
B
16
G
17
O
18
G
19
B
20
B
21
O
22
O
23
N
24
N
  1. I-Received a Kudos from the Customer
  2. G-Successfully offered and added a Solution Booster item
  3. G-Assisted Team Member in the chat
  4. G-Price Matched a valid Competitor
  5. O-Used 5 power words in 1 interaction
  6. I-4, 5-star reviews in 1 day
  7. I-Assisted Team Member in the chat
  8. O-Used the Empathy to Ownership transition
  9. I-Found alternative product for out of stock item
  10. B-Successfully de-escalated an interaction
  11. N-Placed 2 orders for the customer
  12. N-Project scoped
  13. I-Express appreciation 3X in the interaction
  14. B-Express appreciation 3X in the interaction
  15. B-Used the Empathy to Ownership transition
  16. G-Include the Daily Holiday in 3 interactions
  17. O-Project Scoped
  18. G-Express appreciation 3X in the interaction
  19. B-Used the customer name 3X
  20. B-Project scoped
  21. O-Share a fun fact about yourself in the team chat
  22. O-Personally related to the customer in 2 interactions
  23. N-Complimented the customer on their purchase in 3 interactions
  24. N-Had to direct the customer to Credit Services