Congrats on____! (EX:Gettingmarried, getting0%, etc)Thanks fortaking suchgreat care ofyouraccount!Awesome! Let'stake care of______ for you!(Ex: Payment,CBB Redemption,etc.)I definitelyunderstandyour concernwith_______.I completelysee whereyou'recoming from.Awesome jobon having somuchCashbackBonus!I can definitelysee how ______would beconfusing, I amsorry about that.Definitely, I'mglad you calledus, let's take alook at_______together.I agree,_________would worry meas well. So I'mglad I can helpyou with this!Thanks somuch fortaking thetime to call inabout ______.Thanks somuch fortaking thetime to call inabout _____!I'm sosorry tohear about___!I'm sosorry tohear about_____!We've got yourpayment allcompleted! Thanksso much foralways gettnigthem in on time!Absolutely, Ican definitelysee why______ wouldconcern you.Definitely, I'dlove to helpyou out with________!We definitelywant to makesure you'regetting takencare of.Definitely, I'dlove to helpyou out with_____.I appreciateyourpatience with______.Absolutely! I'mglad you calledus! Lets take alook at _______together.Weappreciateyou stayingon top of youraccount!I'm sorry tohear that you'vehad to deal withtheinconvenienceof ______.Weappreciateyou stayingon top of youraccount!I understand,that'shappened tome as wellbefore.Congrats on____! (EX:Gettingmarried, getting0%, etc)Thanks fortaking suchgreat care ofyouraccount!Awesome! Let'stake care of______ for you!(Ex: Payment,CBB Redemption,etc.)I definitelyunderstandyour concernwith_______.I completelysee whereyou'recoming from.Awesome jobon having somuchCashbackBonus!I can definitelysee how ______would beconfusing, I amsorry about that.Definitely, I'mglad you calledus, let's take alook at_______together.I agree,_________would worry meas well. So I'mglad I can helpyou with this!Thanks somuch fortaking thetime to call inabout ______.Thanks somuch fortaking thetime to call inabout _____!I'm sosorry tohear about___!I'm sosorry tohear about_____!We've got yourpayment allcompleted! Thanksso much foralways gettnigthem in on time!Absolutely, Ican definitelysee why______ wouldconcern you.Definitely, I'dlove to helpyou out with________!We definitelywant to makesure you'regetting takencare of.Definitely, I'dlove to helpyou out with_____.I appreciateyourpatience with______.Absolutely! I'mglad you calledus! Lets take alook at _______together.Weappreciateyou stayingon top of youraccount!I'm sorry tohear that you'vehad to deal withtheinconvenienceof ______.Weappreciateyou stayingon top of youraccount!I understand,that'shappened tome as wellbefore.

Acknowledgement Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Congrats on ____! (EX: Getting married, getting 0%, etc)
  2. Thanks for taking such great care of your account!
  3. Awesome! Let's take care of ______ for you! (Ex: Payment, CBB Redemption, etc.)
  4. I definitely understand your concern with _______.
  5. I completely see where you're coming from.
  6. Awesome job on having so much Cashback Bonus!
  7. I can definitely see how ______ would be confusing, I am sorry about that.
  8. Definitely, I'm glad you called us, let's take a look at _______ together.
  9. I agree, _________ would worry me as well. So I'm glad I can help you with this!
  10. Thanks so much for taking the time to call in about ______.
  11. Thanks so much for taking the time to call in about _____!
  12. I'm so sorry to hear about ___!
  13. I'm so sorry to hear about _____!
  14. We've got your payment all completed! Thanks so much for always gettnig them in on time!
  15. Absolutely, I can definitely see why ______ would concern you.
  16. Definitely, I'd love to help you out with ________!
  17. We definitely want to make sure you're getting taken care of.
  18. Definitely, I'd love to help you out with _____.
  19. I appreciate your patience with ______.
  20. Absolutely! I'm glad you called us! Lets take a look at _______ together.
  21. We appreciate you staying on top of your account!
  22. I'm sorry to hear that you've had to deal with the inconvenience of ______.
  23. We appreciate you staying on top of your account!
  24. I understand, that's happened to me as well before.