10 daypayoffPositivecustomerfeedbackCardValetReferralCheckorderTransactionalquestionasked in lieuof additionalsignerMeetservicelevelTaxinformationrequestReset HDAdminpasswordTravelalertDebitcard limitincreaseBill payassistanceFeereversalrequestAddresschangeMeet callvolumegoalMeet notreadytime goalMeethandletime goalAgentassistThank acustomerby nameMeet allmetric goalsin the samedayStatementRequestExceedsrated callobservationStimuluscheckinquiryStopPayment10 daypayoffPositivecustomerfeedbackCardValetReferralCheckorderTransactionalquestionasked in lieuof additionalsignerMeetservicelevelTaxinformationrequestReset HDAdminpasswordTravelalertDebitcard limitincreaseBill payassistanceFeereversalrequestAddresschangeMeet callvolumegoalMeet notreadytime goalMeethandletime goalAgentassistThank acustomerby nameMeet allmetric goalsin the samedayStatementRequestExceedsrated callobservationStimuluscheckinquiryStopPayment

CSC Mission Possible - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 day payoff
  2. Positive customer feedback
  3. Card Valet
  4. Referral
  5. Check order
  6. Transactional question asked in lieu of additional signer
  7. Meet service level
  8. Tax information request
  9. Reset HD Admin password
  10. Travel alert
  11. Debit card limit increase
  12. Bill pay assistance
  13. Fee reversal request
  14. Address change
  15. Meet call volume goal
  16. Meet not ready time goal
  17. Meet handle time goal
  18. Agent assist
  19. Thank a customer by name
  20. Meet all metric goals in the same day
  21. Statement Request
  22. Exceeds rated call observation
  23. Stimulus check inquiry
  24. Stop Payment