Bill payassistanceThank acustomerby nameAgentassistMeethandletime goalAddresschangePositivecustomerfeedbackStatementRequestStimuluscheckinquiryMeet callvolumegoalFeereversalrequestTransactionalquestionasked in lieuof additionalsignerMeet notreadytime goalReset HDAdminpasswordMeet allmetric goalsin the samedayReferralDebitcard limitincreaseExceedsrated callobservationTravelalertMeetservicelevelTaxinformationrequestCheckorder10 daypayoffCardValetStopPaymentBill payassistanceThank acustomerby nameAgentassistMeethandletime goalAddresschangePositivecustomerfeedbackStatementRequestStimuluscheckinquiryMeet callvolumegoalFeereversalrequestTransactionalquestionasked in lieuof additionalsignerMeet notreadytime goalReset HDAdminpasswordMeet allmetric goalsin the samedayReferralDebitcard limitincreaseExceedsrated callobservationTravelalertMeetservicelevelTaxinformationrequestCheckorder10 daypayoffCardValetStopPayment

CSC Mission Possible - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bill pay assistance
  2. Thank a customer by name
  3. Agent assist
  4. Meet handle time goal
  5. Address change
  6. Positive customer feedback
  7. Statement Request
  8. Stimulus check inquiry
  9. Meet call volume goal
  10. Fee reversal request
  11. Transactional question asked in lieu of additional signer
  12. Meet not ready time goal
  13. Reset HD Admin password
  14. Meet all metric goals in the same day
  15. Referral
  16. Debit card limit increase
  17. Exceeds rated call observation
  18. Travel alert
  19. Meet service level
  20. Tax information request
  21. Check order
  22. 10 day payoff
  23. Card Valet
  24. Stop Payment