PositivecustomerfeedbackThank acustomerby nameMeetservicelevelAddresschangeBill payassistanceTravelalertMeet notreadytime goal10 daypayoffFeereversalrequestMeet allmetric goalsin the samedayMeethandletime goalTransactionalquestionasked in lieuof additionalsignerReferralTaxinformationrequestReset HDAdminpasswordStatementRequestMeet callvolumegoalCardValetDebitcard limitincreaseExceedsrated callobservationAgentassistCheckorderStimuluscheckinquiryStopPaymentPositivecustomerfeedbackThank acustomerby nameMeetservicelevelAddresschangeBill payassistanceTravelalertMeet notreadytime goal10 daypayoffFeereversalrequestMeet allmetric goalsin the samedayMeethandletime goalTransactionalquestionasked in lieuof additionalsignerReferralTaxinformationrequestReset HDAdminpasswordStatementRequestMeet callvolumegoalCardValetDebitcard limitincreaseExceedsrated callobservationAgentassistCheckorderStimuluscheckinquiryStopPayment

CSC Mission Possible - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive customer feedback
  2. Thank a customer by name
  3. Meet service level
  4. Address change
  5. Bill pay assistance
  6. Travel alert
  7. Meet not ready time goal
  8. 10 day payoff
  9. Fee reversal request
  10. Meet all metric goals in the same day
  11. Meet handle time goal
  12. Transactional question asked in lieu of additional signer
  13. Referral
  14. Tax information request
  15. Reset HD Admin password
  16. Statement Request
  17. Meet call volume goal
  18. Card Valet
  19. Debit card limit increase
  20. Exceeds rated call observation
  21. Agent assist
  22. Check order
  23. Stimulus check inquiry
  24. Stop Payment