PositivecustomerfeedbackMeethandletime goalMeetservicelevelReset HDAdminpasswordThank acustomerby nameExceedsrated callobservationTaxinformationrequestAgentassistStatementRequestReferralMeet notreadytime goalStopPaymentTravelalertTransactionalquestionasked in lieuof additionalsignerCheckorderStimuluscheckinquiryFeereversalrequestMeet allmetric goalsin the samedayMeet callvolumegoalBill payassistanceDebitcard limitincrease10 daypayoffAddresschangeCardValetPositivecustomerfeedbackMeethandletime goalMeetservicelevelReset HDAdminpasswordThank acustomerby nameExceedsrated callobservationTaxinformationrequestAgentassistStatementRequestReferralMeet notreadytime goalStopPaymentTravelalertTransactionalquestionasked in lieuof additionalsignerCheckorderStimuluscheckinquiryFeereversalrequestMeet allmetric goalsin the samedayMeet callvolumegoalBill payassistanceDebitcard limitincrease10 daypayoffAddresschangeCardValet

CSC Mission Possible - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive customer feedback
  2. Meet handle time goal
  3. Meet service level
  4. Reset HD Admin password
  5. Thank a customer by name
  6. Exceeds rated call observation
  7. Tax information request
  8. Agent assist
  9. Statement Request
  10. Referral
  11. Meet not ready time goal
  12. Stop Payment
  13. Travel alert
  14. Transactional question asked in lieu of additional signer
  15. Check order
  16. Stimulus check inquiry
  17. Fee reversal request
  18. Meet all metric goals in the same day
  19. Meet call volume goal
  20. Bill pay assistance
  21. Debit card limit increase
  22. 10 day payoff
  23. Address change
  24. Card Valet