Waited 15+ min. for a call Caller under age 18 Waited 15+ min. for a call Mentioned COVID-19 Offered follow- up call Gave resource: SAMHSA No thoughts of suicide today Caller age 65+ Teen Line call “What are you going to do after this call?” Mentioned COVID-19 911 Diversion call Established Caller/Caller Alert Prank call “Have you eaten anything today?” Asked all risk assessment Qs Found us online Found us from therapist DDH call Recognized ambivalence Free! Established Caller/Caller Alert Deescalated ending SRI Gave resource: Warmline 3rd party call Hang up/silent call Hang up/silent call Calling back = part of safety plan Caller age 65+ Gave resource: Teen Line Out-of- state caller Asked all risk assessment Qs Support system identified DDH call Strong counselor rapport! Caller thanked counselor “We’re here 24/7” Asked starting SRI “What’s going on today?” Calling back = part of safety plan Spanish- language call ““Have you ever called a line like this before?” “What are you going to do after this call?” Found us from school 3rd party call Caller thanked counselor Deescalated ending SRI Found us online “Have you eaten anything today?” Caller under age 18 Out-of- state caller “J Doe” caller (anonymous) Gave resource: Teen Line Asked all demographics Recognized ambivalence Support system identified Teen Line call Asked starting SRI Found us from therapist Gave resource: Warmline Gave resource: 211 No thoughts of suicide today Prank call “We’re here 24/7” Found us from school Asked all demographics Gave resource: 211 “J Doe” caller (anonymous) “What’s going on today?” Strong counselor rapport! Offered follow- up call Gave resource: SAMHSA Waited 15+ min. for a call Caller under age 18 Waited 15+ min. for a call Mentioned COVID-19 Offered follow- up call Gave resource: SAMHSA No thoughts of suicide today Caller age 65+ Teen Line call “What are you going to do after this call?” Mentioned COVID-19 911 Diversion call Established Caller/Caller Alert Prank call “Have you eaten anything today?” Asked all risk assessment Qs Found us online Found us from therapist DDH call Recognized ambivalence Free! Established Caller/Caller Alert Deescalated ending SRI Gave resource: Warmline 3rd party call Hang up/silent call Hang up/silent call Calling back = part of safety plan Caller age 65+ Gave resource: Teen Line Out-of- state caller Asked all risk assessment Qs Support system identified DDH call Strong counselor rapport! Caller thanked counselor “We’re here 24/7” Asked starting SRI “What’s going on today?” Calling back = part of safety plan Spanish- language call ““Have you ever called a line like this before?” “What are you going to do after this call?” Found us from school 3rd party call Caller thanked counselor Deescalated ending SRI Found us online “Have you eaten anything today?” Caller under age 18 Out-of- state caller “J Doe” caller (anonymous) Gave resource: Teen Line Asked all demographics Recognized ambivalence Support system identified Teen Line call Asked starting SRI Found us from therapist Gave resource: Warmline Gave resource: 211 No thoughts of suicide today Prank call “We’re here 24/7” Found us from school Asked all demographics Gave resource: 211 “J Doe” caller (anonymous) “What’s going on today?” Strong counselor rapport! Offered follow- up call Gave resource: SAMHSA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Waited 15+ min. for a call
Caller under age 18
Waited 15+ min. for a call
Mentioned COVID-19
Offered follow-up call
Gave resource: SAMHSA
No thoughts of suicide today
Caller age 65+
Teen Line call
“What are you going to do after this call?”
Mentioned COVID-19
911 Diversion call
Established Caller/Caller Alert
Prank call
“Have you eaten anything today?”
Asked all risk assessment Qs
Found us online
Found us from therapist
DDH call
Recognized ambivalence
Free!
Established Caller/Caller Alert
Deescalated ending SRI
Gave resource: Warmline
3rd party call
Hang up/silent call
Hang up/silent call
Calling back = part of safety plan
Caller age 65+
Gave resource: Teen Line
Out-of-state caller
Asked all risk assessment Qs
Support system identified
DDH call
Strong counselor rapport!
Caller thanked counselor
“We’re here 24/7”
Asked starting SRI
“What’s going on today?”
Calling back = part of safety plan
Spanish-language call
““Have you ever called a line like this before?”
“What are you going to do after this call?”
Found us from school
3rd party call
Caller thanked counselor
Deescalated ending SRI
Found us online
“Have you eaten anything today?”
Caller under age 18
Out-of-state caller
“J Doe” caller (anonymous)
Gave resource: Teen Line
Asked all demographics
Recognized ambivalence
Support system identified
Teen Line call
Asked starting SRI
Found us from therapist
Gave resource: Warmline
Gave resource: 211
No thoughts of suicide today
Prank call
“We’re here 24/7”
Found us from school
Asked all demographics
Gave resource: 211
“J Doe” caller (anonymous)
“What’s going on today?”
Strong counselor rapport!
Offered follow-up call
Gave resource: SAMHSA