RecognizedambivalenceGaveresource:211Gaveresource:WarmlineGaveresource:SAMHSA““Have youever called aline like thisbefore?”“We’rehere24/7”Gaveresource:211Deescalatedending SRIStrongcounselorrapport!Offeredfollow-up callAskedstartingSRI911Diversioncall“Have youeatenanythingtoday?”Waited15+ min.for a callHangup/silentcallPrankcallTeenLinecallPrankcallMentionedCOVID-19CallerthankedcounselorAsked alldemographicsDDHcallAskedstartingSRI“We’rehere24/7”SupportsystemidentifiedSupportsystemidentified3rdpartycallCallerunderage 18“What areyou goingto do afterthis call?”Out-of-statecallerFoundus fromschoolHangup/silentcallAsked allriskassessmentQsGaveresource:SAMHSA3rdpartycallCallingback = partof safetyplanNothoughtsof suicidetoday“Have youeatenanythingtoday?”Strongcounselorrapport!Waited15+ min.for a callGaveresource:WarmlineFoundusonlineEstablishedCaller/CallerAlertCallerthankedcounselorGaveresource:TeenLineNothoughtsof suicidetoday“What areyou goingto do afterthis call?”“What’sgoing ontoday?”Callerage65+Foundus fromtherapistEstablishedCaller/CallerAlertAsked alldemographicsSpanish-languagecallFoundus fromtherapistFoundus fromschoolRecognizedambivalenceMentionedCOVID-19Asked allriskassessmentQsOut-of-statecallerDeescalatedending SRITeenLinecallFoundusonlineFree!DDHcallCallingback = partof safetyplanCallerunderage 18“What’sgoing ontoday?”“J Doe”caller(anonymous)Callerage65+Gaveresource:TeenLine“J Doe”caller(anonymous)Offeredfollow-up callRecognizedambivalenceGaveresource:211Gaveresource:WarmlineGaveresource:SAMHSA““Have youever called aline like thisbefore?”“We’rehere24/7”Gaveresource:211Deescalatedending SRIStrongcounselorrapport!Offeredfollow-up callAskedstartingSRI911Diversioncall“Have youeatenanythingtoday?”Waited15+ min.for a callHangup/silentcallPrankcallTeenLinecallPrankcallMentionedCOVID-19CallerthankedcounselorAsked alldemographicsDDHcallAskedstartingSRI“We’rehere24/7”SupportsystemidentifiedSupportsystemidentified3rdpartycallCallerunderage 18“What areyou goingto do afterthis call?”Out-of-statecallerFoundus fromschoolHangup/silentcallAsked allriskassessmentQsGaveresource:SAMHSA3rdpartycallCallingback = partof safetyplanNothoughtsof suicidetoday“Have youeatenanythingtoday?”Strongcounselorrapport!Waited15+ min.for a callGaveresource:WarmlineFoundusonlineEstablishedCaller/CallerAlertCallerthankedcounselorGaveresource:TeenLineNothoughtsof suicidetoday“What areyou goingto do afterthis call?”“What’sgoing ontoday?”Callerage65+Foundus fromtherapistEstablishedCaller/CallerAlertAsked alldemographicsSpanish-languagecallFoundus fromtherapistFoundus fromschoolRecognizedambivalenceMentionedCOVID-19Asked allriskassessmentQsOut-of-statecallerDeescalatedending SRITeenLinecallFoundusonlineFree!DDHcallCallingback = partof safetyplanCallerunderage 18“What’sgoing ontoday?”“J Doe”caller(anonymous)Callerage65+Gaveresource:TeenLine“J Doe”caller(anonymous)Offeredfollow-up call

Listen In Bingo! (Apr. 2021) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognized ambivalence
  2. Gave resource: 211
  3. Gave resource: Warmline
  4. Gave resource: SAMHSA
  5. ““Have you ever called a line like this before?”
  6. “We’re here 24/7”
  7. Gave resource: 211
  8. Deescalated ending SRI
  9. Strong counselor rapport!
  10. Offered follow-up call
  11. Asked starting SRI
  12. 911 Diversion call
  13. “Have you eaten anything today?”
  14. Waited 15+ min. for a call
  15. Hang up/silent call
  16. Prank call
  17. Teen Line call
  18. Prank call
  19. Mentioned COVID-19
  20. Caller thanked counselor
  21. Asked all demographics
  22. DDH call
  23. Asked starting SRI
  24. “We’re here 24/7”
  25. Support system identified
  26. Support system identified
  27. 3rd party call
  28. Caller under age 18
  29. “What are you going to do after this call?”
  30. Out-of-state caller
  31. Found us from school
  32. Hang up/silent call
  33. Asked all risk assessment Qs
  34. Gave resource: SAMHSA
  35. 3rd party call
  36. Calling back = part of safety plan
  37. No thoughts of suicide today
  38. “Have you eaten anything today?”
  39. Strong counselor rapport!
  40. Waited 15+ min. for a call
  41. Gave resource: Warmline
  42. Found us online
  43. Established Caller/Caller Alert
  44. Caller thanked counselor
  45. Gave resource: Teen Line
  46. No thoughts of suicide today
  47. “What are you going to do after this call?”
  48. “What’s going on today?”
  49. Caller age 65+
  50. Found us from therapist
  51. Established Caller/Caller Alert
  52. Asked all demographics
  53. Spanish-language call
  54. Found us from therapist
  55. Found us from school
  56. Recognized ambivalence
  57. Mentioned COVID-19
  58. Asked all risk assessment Qs
  59. Out-of-state caller
  60. Deescalated ending SRI
  61. Teen Line call
  62. Found us online
  63. Free!
  64. DDH call
  65. Calling back = part of safety plan
  66. Caller under age 18
  67. “What’s going on today?”
  68. “J Doe” caller (anonymous)
  69. Caller age 65+
  70. Gave resource: Teen Line
  71. “J Doe” caller (anonymous)
  72. Offered follow-up call