(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calls handle met
Check Order
Minor change
Bill Pay question
Not ready time met
Got a referral for Mortgage Loan
Address change
Mobile deposit Inquiry
Used the customer’s name in the entry and the exit in the same transaction
Customer inquired about a PPP Loan
Asked the customer about their weekend plans
Not ready time met
Cross sell a Heritage Bank product
Handle time met
Agent Assist
Stimulus check inquiry
Calls handle met
Completed a CBR
Thanked a customer for banking with Heritage Bank
Told customer we appreciate their business
Handle time met
Credit Card payment
CD Maturity Question
Used the customer’s name 3 times in one transaction