Added next up to a new line or upgrade or new line VOC above 81.50% by Wednesday 0 disconnects any given day( must take at least 10 calls) 4 promoters surveys in 1 week Added a watch line 0 disconnects any given day( must take at least 15 calls) AHT below 750 by Tuesday Utilization above 60% for the week Disconnect Below 10% by Thursday Added phone line by Wednesday 14 day loyalty above 93.20% by Friday Take 20 calls for Wednesday 2 consecutive days of taking 25 calls each day Add Protech Insurance to an upgrade or new line Take 25 calls for Monday Complete all Compliance Courses in PLE VOC 100% by Friday HBO max activation 100 calls for the week Added 4 lines for the week I got a Kudos! Credit per contact below $1.50 by Monday Unknown time below 5% for the week Change a customer to the Elite Plan Added next up to a new line or upgrade or new line VOC above 81.50% by Wednesday 0 disconnects any given day( must take at least 10 calls) 4 promoters surveys in 1 week Added a watch line 0 disconnects any given day( must take at least 15 calls) AHT below 750 by Tuesday Utilization above 60% for the week Disconnect Below 10% by Thursday Added phone line by Wednesday 14 day loyalty above 93.20% by Friday Take 20 calls for Wednesday 2 consecutive days of taking 25 calls each day Add Protech Insurance to an upgrade or new line Take 25 calls for Monday Complete all Compliance Courses in PLE VOC 100% by Friday HBO max activation 100 calls for the week Added 4 lines for the week I got a Kudos! Credit per contact below $1.50 by Monday Unknown time below 5% for the week Change a customer to the Elite Plan
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Added next up to a new line or upgrade or new line
I-VOC above 81.50% by Wednesday
N-0 disconnects any given day( must take at least 10 calls)
I-4 promoters surveys in 1 week
G-Added a watch line
O-0 disconnects any given day( must take at least 15 calls)
G-AHT below 750
by Tuesday
G-Utilization above 60% for the week
O-Disconnect Below 10%
by Thursday
O-Added phone line by Wednesday
G-14 day loyalty above 93.20%
by Friday
I- Take 20 calls for Wednesday
O-2 consecutive days of taking 25 calls each day
N-Add Protech Insurance to an upgrade or new line
B-Take 25 calls for Monday
B-Complete all Compliance Courses in PLE
B-VOC 100%
by Friday
B- HBO max activation
N-100 calls for the week
B-Added 4 lines for the week
G-I got a Kudos!
O-Credit per contact below $1.50 by Monday
N-Unknown time below 5% for the week
I-Change a customer to the Elite Plan