Help in anotherdepartment (notincludingregular shifts inotherdepartments)Fix a guestcomplaint/problemin an excellentwayMentioned byname on acomment card(positivefeedback only)Add 1 (or more)of the fishing,foraging or discgolf excursionsat check inBook aguest's nextstay beforethey leaveHighestNumber ofcomment cardmentions in aweekAdd anExtraNightUpgrade to acottage froma guest roomor suiteHighestNumber ofRoom NightsBooked in aweekSell apieceof ArtUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Sell aspecialtypackage suchas NYE orThanksgivingDo a GREAT jobcleaningthe lobby &desk areaSell a SpaPackageat checkinHighestNumber ofBookingsin a WeekMentioned byname on a TripAdvisor review(positivecomments only)Make a pet'sstay a happystay - givethem a treat!Get athank younote froma guestSell a "PickYour Perk"package atcheck inAdd aMealPackageCover ashift for acoworkerUpgrade apackagedinner from theBoathouse toMount JulianUpgradeSundayBreakfastto BrunchUpgrade to asuite from adeluxe orstandardroomHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Fix a guestcomplaint/problemin an excellentwayMentioned byname on acomment card(positivefeedback only)Add 1 (or more)of the fishing,foraging or discgolf excursionsat check inBook aguest's nextstay beforethey leaveHighestNumber ofcomment cardmentions in aweekAdd anExtraNightUpgrade to acottage froma guest roomor suiteHighestNumber ofRoom NightsBooked in aweekSell apieceof ArtUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Sell aspecialtypackage suchas NYE orThanksgivingDo a GREAT jobcleaningthe lobby &desk areaSell a SpaPackageat checkinHighestNumber ofBookingsin a WeekMentioned byname on a TripAdvisor review(positivecomments only)Make a pet'sstay a happystay - givethem a treat!Get athank younote froma guestSell a "PickYour Perk"package atcheck inAdd aMealPackageCover ashift for acoworkerUpgrade apackagedinner from theBoathouse toMount JulianUpgradeSundayBreakfastto BrunchUpgrade to asuite from adeluxe orstandardroom

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help in another department (not including regular shifts in other departments)
  2. Fix a guest complaint/problem in an excellent way
  3. Mentioned by name on a comment card (positive feedback only)
  4. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  5. Book a guest's next stay before they leave
  6. Highest Number of comment card mentions in a week
  7. Add an Extra Night
  8. Upgrade to a cottage from a guest room or suite
  9. Highest Number of Room Nights Booked in a week
  10. Sell a piece of Art
  11. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  12. Sell a specialty package such as NYE or Thanksgiving
  13. Do a GREAT job cleaning the lobby & desk area
  14. Sell a Spa Package at check in
  15. Highest Number of Bookings in a Week
  16. Mentioned by name on a Trip Advisor review (positive comments only)
  17. Make a pet's stay a happy stay - give them a treat!
  18. Get a thank you note from a guest
  19. Sell a "Pick Your Perk" package at check in
  20. Add a Meal Package
  21. Cover a shift for a coworker
  22. Upgrade a package dinner from the Boathouse to Mount Julian
  23. Upgrade Sunday Breakfast to Brunch
  24. Upgrade to a suite from a deluxe or standard room