Sell a SpaPackageat checkinHighestNumber ofRoom NightsBooked in aweekGet athank younote froma guestSell aspecialtypackage suchas NYE orThanksgivingMake a pet'sstay a happystay - givethem a treat!Sell a "PickYour Perk"package atcheck inAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inBook aguest's nextstay beforethey leaveHighestNumber ofcomment cardmentions in aweekUpgrade to asuite from adeluxe orstandardroomCover ashift for acoworkerAdd anExtraNightUpgrade apackagedinner from theBoathouse toMount JulianHighestNumber ofBookingsin a WeekSell apieceof ArtMentioned byname on acomment card(positivefeedback only)UpgradeSundayBreakfastto BrunchMentioned byname on a TripAdvisor review(positivecomments only)Upgrade to acottage froma guest roomor suiteFix a guestcomplaint/problemin an excellentwayHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Do a GREAT jobcleaningthe lobby &desk areaAdd aMealPackageUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Sell a SpaPackageat checkinHighestNumber ofRoom NightsBooked in aweekGet athank younote froma guestSell aspecialtypackage suchas NYE orThanksgivingMake a pet'sstay a happystay - givethem a treat!Sell a "PickYour Perk"package atcheck inAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inBook aguest's nextstay beforethey leaveHighestNumber ofcomment cardmentions in aweekUpgrade to asuite from adeluxe orstandardroomCover ashift for acoworkerAdd anExtraNightUpgrade apackagedinner from theBoathouse toMount JulianHighestNumber ofBookingsin a WeekSell apieceof ArtMentioned byname on acomment card(positivefeedback only)UpgradeSundayBreakfastto BrunchMentioned byname on a TripAdvisor review(positivecomments only)Upgrade to acottage froma guest roomor suiteFix a guestcomplaint/problemin an excellentwayHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Do a GREAT jobcleaningthe lobby &desk areaAdd aMealPackageUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell a Spa Package at check in
  2. Highest Number of Room Nights Booked in a week
  3. Get a thank you note from a guest
  4. Sell a specialty package such as NYE or Thanksgiving
  5. Make a pet's stay a happy stay - give them a treat!
  6. Sell a "Pick Your Perk" package at check in
  7. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  8. Book a guest's next stay before they leave
  9. Highest Number of comment card mentions in a week
  10. Upgrade to a suite from a deluxe or standard room
  11. Cover a shift for a coworker
  12. Add an Extra Night
  13. Upgrade a package dinner from the Boathouse to Mount Julian
  14. Highest Number of Bookings in a Week
  15. Sell a piece of Art
  16. Mentioned by name on a comment card (positive feedback only)
  17. Upgrade Sunday Breakfast to Brunch
  18. Mentioned by name on a Trip Advisor review (positive comments only)
  19. Upgrade to a cottage from a guest room or suite
  20. Fix a guest complaint/problem in an excellent way
  21. Help in another department (not including regular shifts in other departments)
  22. Do a GREAT job cleaning the lobby & desk area
  23. Add a Meal Package
  24. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)