Get athank younote froma guestUpgrade to acottage froma guest roomor suiteUpgradeSundayBreakfastto BrunchAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inSell apieceof ArtMake a pet'sstay a happystay - givethem a treat!Fix a guestcomplaint/problemin an excellentwaySell a "PickYour Perk"package atcheck inCover ashift for acoworkerUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Book aguest's nextstay beforethey leaveAdd anExtraNightUpgrade to asuite from adeluxe orstandardroomSell aspecialtypackage suchas NYE orThanksgivingHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofcomment cardmentions in aweekHighestNumber ofBookingsin a WeekDo a GREAT jobcleaningthe lobby &desk areaSell a SpaPackageat checkinAdd aMealPackageUpgrade apackagedinner from theBoathouse toMount JulianHighestNumber ofRoom NightsBooked in aweekMentioned byname on acomment card(positivefeedback only)Mentioned byname on a TripAdvisor review(positivecomments only)Get athank younote froma guestUpgrade to acottage froma guest roomor suiteUpgradeSundayBreakfastto BrunchAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inSell apieceof ArtMake a pet'sstay a happystay - givethem a treat!Fix a guestcomplaint/problemin an excellentwaySell a "PickYour Perk"package atcheck inCover ashift for acoworkerUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Book aguest's nextstay beforethey leaveAdd anExtraNightUpgrade to asuite from adeluxe orstandardroomSell aspecialtypackage suchas NYE orThanksgivingHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofcomment cardmentions in aweekHighestNumber ofBookingsin a WeekDo a GREAT jobcleaningthe lobby &desk areaSell a SpaPackageat checkinAdd aMealPackageUpgrade apackagedinner from theBoathouse toMount JulianHighestNumber ofRoom NightsBooked in aweekMentioned byname on acomment card(positivefeedback only)Mentioned byname on a TripAdvisor review(positivecomments only)

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a thank you note from a guest
  2. Upgrade to a cottage from a guest room or suite
  3. Upgrade Sunday Breakfast to Brunch
  4. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  5. Sell a piece of Art
  6. Make a pet's stay a happy stay - give them a treat!
  7. Fix a guest complaint/problem in an excellent way
  8. Sell a "Pick Your Perk" package at check in
  9. Cover a shift for a coworker
  10. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  11. Book a guest's next stay before they leave
  12. Add an Extra Night
  13. Upgrade to a suite from a deluxe or standard room
  14. Sell a specialty package such as NYE or Thanksgiving
  15. Help in another department (not including regular shifts in other departments)
  16. Highest Number of comment card mentions in a week
  17. Highest Number of Bookings in a Week
  18. Do a GREAT job cleaning the lobby & desk area
  19. Sell a Spa Package at check in
  20. Add a Meal Package
  21. Upgrade a package dinner from the Boathouse to Mount Julian
  22. Highest Number of Room Nights Booked in a week
  23. Mentioned by name on a comment card (positive feedback only)
  24. Mentioned by name on a Trip Advisor review (positive comments only)