Upgrade sizeof a cottage(ex. from 1 to2 bedrooms)Sell apieceof ArtHighestNumber ofRoom NightsBooked in aweekAdd anExtraNightUpgrade to asuite from adeluxe orstandardroomCover ashift for acoworkerBook aguest's nextstay beforethey leaveSell a SpaPackageat checkinMentioned byname on a TripAdvisor review(positivecomments only)Upgrade apackagedinner from theBoathouse toMount JulianSell a "PickYour Perk"package atcheck inGet athank younote froma guestUpgradeSundayBreakfastto BrunchHighestNumber ofBookingsin a WeekFix a guestcomplaint/problemin an excellentwayUpgrade to acottage froma guest roomor suiteAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inDo a GREAT jobcleaningthe lobby &desk areaHighestNumber ofcomment cardmentions in aweekSell aspecialtypackage suchas NYE orThanksgivingMake a pet'sstay a happystay - givethem a treat!Help in anotherdepartment (notincludingregular shifts inotherdepartments)Add aMealPackageMentioned byname on acomment card(positivefeedback only)Upgrade sizeof a cottage(ex. from 1 to2 bedrooms)Sell apieceof ArtHighestNumber ofRoom NightsBooked in aweekAdd anExtraNightUpgrade to asuite from adeluxe orstandardroomCover ashift for acoworkerBook aguest's nextstay beforethey leaveSell a SpaPackageat checkinMentioned byname on a TripAdvisor review(positivecomments only)Upgrade apackagedinner from theBoathouse toMount JulianSell a "PickYour Perk"package atcheck inGet athank younote froma guestUpgradeSundayBreakfastto BrunchHighestNumber ofBookingsin a WeekFix a guestcomplaint/problemin an excellentwayUpgrade to acottage froma guest roomor suiteAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inDo a GREAT jobcleaningthe lobby &desk areaHighestNumber ofcomment cardmentions in aweekSell aspecialtypackage suchas NYE orThanksgivingMake a pet'sstay a happystay - givethem a treat!Help in anotherdepartment (notincludingregular shifts inotherdepartments)Add aMealPackageMentioned byname on acomment card(positivefeedback only)

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  2. Sell a piece of Art
  3. Highest Number of Room Nights Booked in a week
  4. Add an Extra Night
  5. Upgrade to a suite from a deluxe or standard room
  6. Cover a shift for a coworker
  7. Book a guest's next stay before they leave
  8. Sell a Spa Package at check in
  9. Mentioned by name on a Trip Advisor review (positive comments only)
  10. Upgrade a package dinner from the Boathouse to Mount Julian
  11. Sell a "Pick Your Perk" package at check in
  12. Get a thank you note from a guest
  13. Upgrade Sunday Breakfast to Brunch
  14. Highest Number of Bookings in a Week
  15. Fix a guest complaint/problem in an excellent way
  16. Upgrade to a cottage from a guest room or suite
  17. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  18. Do a GREAT job cleaning the lobby & desk area
  19. Highest Number of comment card mentions in a week
  20. Sell a specialty package such as NYE or Thanksgiving
  21. Make a pet's stay a happy stay - give them a treat!
  22. Help in another department (not including regular shifts in other departments)
  23. Add a Meal Package
  24. Mentioned by name on a comment card (positive feedback only)