Make a pet'sstay a happystay - givethem a treat!Add anExtraNightUpgrade to acottage froma guest roomor suiteMentioned byname on acomment card(positivefeedback only)Mentioned byname on a TripAdvisor review(positivecomments only)Sell a SpaPackageat checkinBook aguest's nextstay beforethey leaveDo a GREAT jobcleaningthe lobby &desk areaSell apieceof ArtHighestNumber ofcomment cardmentions in aweekUpgrade apackagedinner from theBoathouse toMount JulianGet athank younote froma guestHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Sell aspecialtypackage suchas NYE orThanksgivingHighestNumber ofRoom NightsBooked in aweekAdd aMealPackageUpgradeSundayBreakfastto BrunchUpgrade to asuite from adeluxe orstandardroomUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)HighestNumber ofBookingsin a WeekSell a "PickYour Perk"package atcheck inFix a guestcomplaint/problemin an excellentwayCover ashift for acoworkerAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inMake a pet'sstay a happystay - givethem a treat!Add anExtraNightUpgrade to acottage froma guest roomor suiteMentioned byname on acomment card(positivefeedback only)Mentioned byname on a TripAdvisor review(positivecomments only)Sell a SpaPackageat checkinBook aguest's nextstay beforethey leaveDo a GREAT jobcleaningthe lobby &desk areaSell apieceof ArtHighestNumber ofcomment cardmentions in aweekUpgrade apackagedinner from theBoathouse toMount JulianGet athank younote froma guestHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Sell aspecialtypackage suchas NYE orThanksgivingHighestNumber ofRoom NightsBooked in aweekAdd aMealPackageUpgradeSundayBreakfastto BrunchUpgrade to asuite from adeluxe orstandardroomUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)HighestNumber ofBookingsin a WeekSell a "PickYour Perk"package atcheck inFix a guestcomplaint/problemin an excellentwayCover ashift for acoworkerAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check in

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a pet's stay a happy stay - give them a treat!
  2. Add an Extra Night
  3. Upgrade to a cottage from a guest room or suite
  4. Mentioned by name on a comment card (positive feedback only)
  5. Mentioned by name on a Trip Advisor review (positive comments only)
  6. Sell a Spa Package at check in
  7. Book a guest's next stay before they leave
  8. Do a GREAT job cleaning the lobby & desk area
  9. Sell a piece of Art
  10. Highest Number of comment card mentions in a week
  11. Upgrade a package dinner from the Boathouse to Mount Julian
  12. Get a thank you note from a guest
  13. Help in another department (not including regular shifts in other departments)
  14. Sell a specialty package such as NYE or Thanksgiving
  15. Highest Number of Room Nights Booked in a week
  16. Add a Meal Package
  17. Upgrade Sunday Breakfast to Brunch
  18. Upgrade to a suite from a deluxe or standard room
  19. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  20. Highest Number of Bookings in a Week
  21. Sell a "Pick Your Perk" package at check in
  22. Fix a guest complaint/problem in an excellent way
  23. Cover a shift for a coworker
  24. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in