Mentioned byname on acomment card(positivefeedback only)Sell a SpaPackageat checkinHighestNumber ofRoom NightsBooked in aweekUpgrade apackagedinner from theBoathouse toMount JulianSell apieceof ArtHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofBookingsin a WeekUpgrade to asuite from adeluxe orstandardroomDo a GREAT jobcleaningthe lobby &desk areaSell aspecialtypackage suchas NYE orThanksgivingCover ashift for acoworkerGet athank younote froma guestUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Make a pet'sstay a happystay - givethem a treat!Add 1 (or more)of the fishing,foraging or discgolf excursionsat check inUpgrade to acottage froma guest roomor suiteSell a "PickYour Perk"package atcheck inHighestNumber ofcomment cardmentions in aweekFix a guestcomplaint/problemin an excellentwayUpgradeSundayBreakfastto BrunchBook aguest's nextstay beforethey leaveAdd aMealPackageAdd anExtraNightMentioned byname on a TripAdvisor review(positivecomments only)Mentioned byname on acomment card(positivefeedback only)Sell a SpaPackageat checkinHighestNumber ofRoom NightsBooked in aweekUpgrade apackagedinner from theBoathouse toMount JulianSell apieceof ArtHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofBookingsin a WeekUpgrade to asuite from adeluxe orstandardroomDo a GREAT jobcleaningthe lobby &desk areaSell aspecialtypackage suchas NYE orThanksgivingCover ashift for acoworkerGet athank younote froma guestUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Make a pet'sstay a happystay - givethem a treat!Add 1 (or more)of the fishing,foraging or discgolf excursionsat check inUpgrade to acottage froma guest roomor suiteSell a "PickYour Perk"package atcheck inHighestNumber ofcomment cardmentions in aweekFix a guestcomplaint/problemin an excellentwayUpgradeSundayBreakfastto BrunchBook aguest's nextstay beforethey leaveAdd aMealPackageAdd anExtraNightMentioned byname on a TripAdvisor review(positivecomments only)

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentioned by name on a comment card (positive feedback only)
  2. Sell a Spa Package at check in
  3. Highest Number of Room Nights Booked in a week
  4. Upgrade a package dinner from the Boathouse to Mount Julian
  5. Sell a piece of Art
  6. Help in another department (not including regular shifts in other departments)
  7. Highest Number of Bookings in a Week
  8. Upgrade to a suite from a deluxe or standard room
  9. Do a GREAT job cleaning the lobby & desk area
  10. Sell a specialty package such as NYE or Thanksgiving
  11. Cover a shift for a coworker
  12. Get a thank you note from a guest
  13. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  14. Make a pet's stay a happy stay - give them a treat!
  15. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  16. Upgrade to a cottage from a guest room or suite
  17. Sell a "Pick Your Perk" package at check in
  18. Highest Number of comment card mentions in a week
  19. Fix a guest complaint/problem in an excellent way
  20. Upgrade Sunday Breakfast to Brunch
  21. Book a guest's next stay before they leave
  22. Add a Meal Package
  23. Add an Extra Night
  24. Mentioned by name on a Trip Advisor review (positive comments only)