Fix a guestcomplaint/problemin an excellentwayMake a pet'sstay a happystay - givethem a treat!Sell aspecialtypackage suchas NYE orThanksgivingUpgradeSundayBreakfastto BrunchHighestNumber ofBookingsin a WeekAdd anExtraNightBook aguest's nextstay beforethey leaveDo a GREAT jobcleaningthe lobby &desk areaUpgrade to asuite from adeluxe orstandardroomHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofRoom NightsBooked in aweekSell a SpaPackageat checkinCover ashift for acoworkerAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inHighestNumber ofcomment cardmentions in aweekUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Get athank younote froma guestSell apieceof ArtMentioned byname on acomment card(positivefeedback only)Upgrade apackagedinner from theBoathouse toMount JulianMentioned byname on a TripAdvisor review(positivecomments only)Sell a "PickYour Perk"package atcheck inUpgrade to acottage froma guest roomor suiteAdd aMealPackageFix a guestcomplaint/problemin an excellentwayMake a pet'sstay a happystay - givethem a treat!Sell aspecialtypackage suchas NYE orThanksgivingUpgradeSundayBreakfastto BrunchHighestNumber ofBookingsin a WeekAdd anExtraNightBook aguest's nextstay beforethey leaveDo a GREAT jobcleaningthe lobby &desk areaUpgrade to asuite from adeluxe orstandardroomHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofRoom NightsBooked in aweekSell a SpaPackageat checkinCover ashift for acoworkerAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inHighestNumber ofcomment cardmentions in aweekUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Get athank younote froma guestSell apieceof ArtMentioned byname on acomment card(positivefeedback only)Upgrade apackagedinner from theBoathouse toMount JulianMentioned byname on a TripAdvisor review(positivecomments only)Sell a "PickYour Perk"package atcheck inUpgrade to acottage froma guest roomor suiteAdd aMealPackage

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fix a guest complaint/problem in an excellent way
  2. Make a pet's stay a happy stay - give them a treat!
  3. Sell a specialty package such as NYE or Thanksgiving
  4. Upgrade Sunday Breakfast to Brunch
  5. Highest Number of Bookings in a Week
  6. Add an Extra Night
  7. Book a guest's next stay before they leave
  8. Do a GREAT job cleaning the lobby & desk area
  9. Upgrade to a suite from a deluxe or standard room
  10. Help in another department (not including regular shifts in other departments)
  11. Highest Number of Room Nights Booked in a week
  12. Sell a Spa Package at check in
  13. Cover a shift for a coworker
  14. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  15. Highest Number of comment card mentions in a week
  16. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  17. Get a thank you note from a guest
  18. Sell a piece of Art
  19. Mentioned by name on a comment card (positive feedback only)
  20. Upgrade a package dinner from the Boathouse to Mount Julian
  21. Mentioned by name on a Trip Advisor review (positive comments only)
  22. Sell a "Pick Your Perk" package at check in
  23. Upgrade to a cottage from a guest room or suite
  24. Add a Meal Package