Fix a guestcomplaint/problemin an excellentwayAdd anExtraNightSell apieceof ArtBook aguest's nextstay beforethey leaveAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inMentioned byname on a TripAdvisor review(positivecomments only)Mentioned byname on acomment card(positivefeedback only)Upgrade to asuite from adeluxe orstandardroomGet athank younote froma guestUpgrade to acottage froma guest roomor suiteSell a SpaPackageat checkinUpgrade apackagedinner from theBoathouse toMount JulianHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofBookingsin a WeekDo a GREAT jobcleaningthe lobby &desk areaUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)UpgradeSundayBreakfastto BrunchMake a pet'sstay a happystay - givethem a treat!Add aMealPackageSell aspecialtypackage suchas NYE orThanksgivingSell a "PickYour Perk"package atcheck inCover ashift for acoworkerHighestNumber ofcomment cardmentions in aweekHighestNumber ofRoom NightsBooked in aweekFix a guestcomplaint/problemin an excellentwayAdd anExtraNightSell apieceof ArtBook aguest's nextstay beforethey leaveAdd 1 (or more)of the fishing,foraging or discgolf excursionsat check inMentioned byname on a TripAdvisor review(positivecomments only)Mentioned byname on acomment card(positivefeedback only)Upgrade to asuite from adeluxe orstandardroomGet athank younote froma guestUpgrade to acottage froma guest roomor suiteSell a SpaPackageat checkinUpgrade apackagedinner from theBoathouse toMount JulianHelp in anotherdepartment (notincludingregular shifts inotherdepartments)HighestNumber ofBookingsin a WeekDo a GREAT jobcleaningthe lobby &desk areaUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)UpgradeSundayBreakfastto BrunchMake a pet'sstay a happystay - givethem a treat!Add aMealPackageSell aspecialtypackage suchas NYE orThanksgivingSell a "PickYour Perk"package atcheck inCover ashift for acoworkerHighestNumber ofcomment cardmentions in aweekHighestNumber ofRoom NightsBooked in aweek

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fix a guest complaint/problem in an excellent way
  2. Add an Extra Night
  3. Sell a piece of Art
  4. Book a guest's next stay before they leave
  5. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  6. Mentioned by name on a Trip Advisor review (positive comments only)
  7. Mentioned by name on a comment card (positive feedback only)
  8. Upgrade to a suite from a deluxe or standard room
  9. Get a thank you note from a guest
  10. Upgrade to a cottage from a guest room or suite
  11. Sell a Spa Package at check in
  12. Upgrade a package dinner from the Boathouse to Mount Julian
  13. Help in another department (not including regular shifts in other departments)
  14. Highest Number of Bookings in a Week
  15. Do a GREAT job cleaning the lobby & desk area
  16. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  17. Upgrade Sunday Breakfast to Brunch
  18. Make a pet's stay a happy stay - give them a treat!
  19. Add a Meal Package
  20. Sell a specialty package such as NYE or Thanksgiving
  21. Sell a "Pick Your Perk" package at check in
  22. Cover a shift for a coworker
  23. Highest Number of comment card mentions in a week
  24. Highest Number of Room Nights Booked in a week