HighestNumber ofcomment cardmentions in aweekHighestNumber ofBookingsin a WeekHighestNumber ofRoom NightsBooked in aweekDo a GREAT jobcleaningthe lobby &desk areaUpgrade to acottage froma guest roomor suiteUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Add anExtraNightSell apieceof ArtMentioned byname on acomment card(positivefeedback only)Cover ashift for acoworkerHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Get athank younote froma guestSell a SpaPackageat checkinAdd aMealPackageFix a guestcomplaint/problemin an excellentwayBook aguest's nextstay beforethey leaveMake a pet'sstay a happystay - givethem a treat!Upgrade apackagedinner from theBoathouse toMount JulianMentioned byname on a TripAdvisor review(positivecomments only)Add 1 (or more)of the fishing,foraging or discgolf excursionsat check inUpgrade to asuite from adeluxe orstandardroomSell a "PickYour Perk"package atcheck inUpgradeSundayBreakfastto BrunchSell aspecialtypackage suchas NYE orThanksgivingHighestNumber ofcomment cardmentions in aweekHighestNumber ofBookingsin a WeekHighestNumber ofRoom NightsBooked in aweekDo a GREAT jobcleaningthe lobby &desk areaUpgrade to acottage froma guest roomor suiteUpgrade sizeof a cottage(ex. from 1 to2 bedrooms)Add anExtraNightSell apieceof ArtMentioned byname on acomment card(positivefeedback only)Cover ashift for acoworkerHelp in anotherdepartment (notincludingregular shifts inotherdepartments)Get athank younote froma guestSell a SpaPackageat checkinAdd aMealPackageFix a guestcomplaint/problemin an excellentwayBook aguest's nextstay beforethey leaveMake a pet'sstay a happystay - givethem a treat!Upgrade apackagedinner from theBoathouse toMount JulianMentioned byname on a TripAdvisor review(positivecomments only)Add 1 (or more)of the fishing,foraging or discgolf excursionsat check inUpgrade to asuite from adeluxe orstandardroomSell a "PickYour Perk"package atcheck inUpgradeSundayBreakfastto BrunchSell aspecialtypackage suchas NYE orThanksgiving

Front Desk Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Highest Number of comment card mentions in a week
  2. Highest Number of Bookings in a Week
  3. Highest Number of Room Nights Booked in a week
  4. Do a GREAT job cleaning the lobby & desk area
  5. Upgrade to a cottage from a guest room or suite
  6. Upgrade size of a cottage (ex. from 1 to 2 bedrooms)
  7. Add an Extra Night
  8. Sell a piece of Art
  9. Mentioned by name on a comment card (positive feedback only)
  10. Cover a shift for a coworker
  11. Help in another department (not including regular shifts in other departments)
  12. Get a thank you note from a guest
  13. Sell a Spa Package at check in
  14. Add a Meal Package
  15. Fix a guest complaint/problem in an excellent way
  16. Book a guest's next stay before they leave
  17. Make a pet's stay a happy stay - give them a treat!
  18. Upgrade a package dinner from the Boathouse to Mount Julian
  19. Mentioned by name on a Trip Advisor review (positive comments only)
  20. Add 1 (or more) of the fishing, foraging or disc golf excursions at check in
  21. Upgrade to a suite from a deluxe or standard room
  22. Sell a "Pick Your Perk" package at check in
  23. Upgrade Sunday Breakfast to Brunch
  24. Sell a specialty package such as NYE or Thanksgiving