Celebrateda birthdaythe past 3monthshandle 2chats ata timeSaved anorder fromcancellation Email hasmore thanone typocalls youthe wrongname Gave abackordernotice inJulyHold timeless than2 minsWeathertalkWoke upbefore6amtodayTalking tosomeoneelse in thebackgroundMultipayGot a call ofAppreciation Took 60calls/emailsPutsomeoneon holdtime outFran saysthere iscallsholdingDoesn'thaveordernumberHeavyBreathingCustomersaid"wow"FunnyNameDesignadviceemail/callNo morethan 5negativeresponses return labelsover duetickets andvoicemailsdoneSaid, "Thislady" at least3 timestodaycaughtsomeonetalking totheir selfCelebrateda birthdaythe past 3monthshandle 2chats ata timeSaved anorder fromcancellation Email hasmore thanone typocalls youthe wrongname Gave abackordernotice inJulyHold timeless than2 minsWeathertalkWoke upbefore6amtodayTalking tosomeoneelse in thebackgroundMultipayGot a call ofAppreciation Took 60calls/emailsPutsomeoneon holdtime outFran saysthere iscallsholdingDoesn'thaveordernumberHeavyBreathingCustomersaid"wow"FunnyNameDesignadviceemail/callNo morethan 5negativeresponses return labelsover duetickets andvoicemailsdoneSaid, "Thislady" at least3 timestodaycaughtsomeonetalking totheir self

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Celebrated a birthday the past 3 months
  2. handle 2 chats at a time
  3. Saved an order from cancellation
  4. Email has more than one typo
  5. calls you the wrong name
  6. Gave a backorder notice in July
  7. Hold time less than 2 mins
  8. Weather talk
  9. Woke up before 6am today
  10. Talking to someone else in the background
  11. Multi pay
  12. Got a call of Appreciation
  13. Took 60 calls/emails
  14. Put someone on hold time out
  15. Fran says there is calls holding
  16. Doesn't have order number
  17. Heavy Breathing
  18. Customer said "wow"
  19. Funny Name
  20. Design advice email/call
  21. No more than 5 negative responses
  22. return labels over due tickets and voicemails done
  23. Said, "This lady" at least 3 times today
  24. caught someone talking to their self