Customersaid"wow"Said, "Thislady" at least3 timestodayGot a call ofAppreciation return labelsover duetickets andvoicemailsdoneCelebrateda birthdaythe past 3monthsFran saysthere iscallsholdingEmail hasmore thanone typoHeavyBreathinghandle 2chats ata timeWeathertalkTook 60calls/emailsNo morethan 5negativeresponses Designadviceemail/callHold timeless than2 minsSaved anorder fromcancellation Doesn'thaveordernumberTalking tosomeoneelse in thebackgroundcaughtsomeonetalking totheir selfWoke upbefore6amtodayPutsomeoneon holdtime outFunnyNameMultipayGave abackordernotice inJulycalls youthe wrongname Customersaid"wow"Said, "Thislady" at least3 timestodayGot a call ofAppreciation return labelsover duetickets andvoicemailsdoneCelebrateda birthdaythe past 3monthsFran saysthere iscallsholdingEmail hasmore thanone typoHeavyBreathinghandle 2chats ata timeWeathertalkTook 60calls/emailsNo morethan 5negativeresponses Designadviceemail/callHold timeless than2 minsSaved anorder fromcancellation Doesn'thaveordernumberTalking tosomeoneelse in thebackgroundcaughtsomeonetalking totheir selfWoke upbefore6amtodayPutsomeoneon holdtime outFunnyNameMultipayGave abackordernotice inJulycalls youthe wrongname 

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer said "wow"
  2. Said, "This lady" at least 3 times today
  3. Got a call of Appreciation
  4. return labels over due tickets and voicemails done
  5. Celebrated a birthday the past 3 months
  6. Fran says there is calls holding
  7. Email has more than one typo
  8. Heavy Breathing
  9. handle 2 chats at a time
  10. Weather talk
  11. Took 60 calls/emails
  12. No more than 5 negative responses
  13. Design advice email/call
  14. Hold time less than 2 mins
  15. Saved an order from cancellation
  16. Doesn't have order number
  17. Talking to someone else in the background
  18. caught someone talking to their self
  19. Woke up before 6am today
  20. Put someone on hold time out
  21. Funny Name
  22. Multi pay
  23. Gave a backorder notice in July
  24. calls you the wrong name