Saved anorder fromcancellation HeavyBreathingFran saysthere iscallsholdingCelebrateda birthdaythe past 3monthsTook 60calls/emailsWeathertalkFunnyNameDesignadviceemail/callGot a call ofAppreciation Talking tosomeoneelse in thebackgroundDoesn'thaveordernumberNo morethan 5negativeresponses Hold timeless than2 minsGave abackordernotice inJulycalls youthe wrongname Multipaycaughtsomeonetalking totheir selfhandle 2chats ata timeWoke upbefore6amtodayreturn labelsover duetickets andvoicemailsdoneEmail hasmore thanone typoCustomersaid"wow"Said, "Thislady" at least3 timestodayPutsomeoneon holdtime outSaved anorder fromcancellation HeavyBreathingFran saysthere iscallsholdingCelebrateda birthdaythe past 3monthsTook 60calls/emailsWeathertalkFunnyNameDesignadviceemail/callGot a call ofAppreciation Talking tosomeoneelse in thebackgroundDoesn'thaveordernumberNo morethan 5negativeresponses Hold timeless than2 minsGave abackordernotice inJulycalls youthe wrongname Multipaycaughtsomeonetalking totheir selfhandle 2chats ata timeWoke upbefore6amtodayreturn labelsover duetickets andvoicemailsdoneEmail hasmore thanone typoCustomersaid"wow"Said, "Thislady" at least3 timestodayPutsomeoneon holdtime out

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Saved an order from cancellation
  2. Heavy Breathing
  3. Fran says there is calls holding
  4. Celebrated a birthday the past 3 months
  5. Took 60 calls/emails
  6. Weather talk
  7. Funny Name
  8. Design advice email/call
  9. Got a call of Appreciation
  10. Talking to someone else in the background
  11. Doesn't have order number
  12. No more than 5 negative responses
  13. Hold time less than 2 mins
  14. Gave a backorder notice in July
  15. calls you the wrong name
  16. Multi pay
  17. caught someone talking to their self
  18. handle 2 chats at a time
  19. Woke up before 6am today
  20. return labels over due tickets and voicemails done
  21. Email has more than one typo
  22. Customer said "wow"
  23. Said, "This lady" at least 3 times today
  24. Put someone on hold time out