caughtsomeonetalking totheir selfHold timeless than2 minsPutsomeoneon holdtime outDoesn'thaveordernumbercalls youthe wrongname Talking tosomeoneelse in thebackgroundGot a call ofAppreciation HeavyBreathingNo morethan 5negativeresponses FunnyNameWoke upbefore6amtodayDesignadviceemail/callMultipayEmail hasmore thanone typoGave abackordernotice inJulyTook 60calls/emailsSaved anorder fromcancellation WeathertalkSaid, "Thislady" at least3 timestodayFran saysthere iscallsholdinghandle 2chats ata timereturn labelsover duetickets andvoicemailsdoneCustomersaid"wow"Celebrateda birthdaythe past 3monthscaughtsomeonetalking totheir selfHold timeless than2 minsPutsomeoneon holdtime outDoesn'thaveordernumbercalls youthe wrongname Talking tosomeoneelse in thebackgroundGot a call ofAppreciation HeavyBreathingNo morethan 5negativeresponses FunnyNameWoke upbefore6amtodayDesignadviceemail/callMultipayEmail hasmore thanone typoGave abackordernotice inJulyTook 60calls/emailsSaved anorder fromcancellation WeathertalkSaid, "Thislady" at least3 timestodayFran saysthere iscallsholdinghandle 2chats ata timereturn labelsover duetickets andvoicemailsdoneCustomersaid"wow"Celebrateda birthdaythe past 3months

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caught someone talking to their self
  2. Hold time less than 2 mins
  3. Put someone on hold time out
  4. Doesn't have order number
  5. calls you the wrong name
  6. Talking to someone else in the background
  7. Got a call of Appreciation
  8. Heavy Breathing
  9. No more than 5 negative responses
  10. Funny Name
  11. Woke up before 6am today
  12. Design advice email/call
  13. Multi pay
  14. Email has more than one typo
  15. Gave a backorder notice in July
  16. Took 60 calls/emails
  17. Saved an order from cancellation
  18. Weather talk
  19. Said, "This lady" at least 3 times today
  20. Fran says there is calls holding
  21. handle 2 chats at a time
  22. return labels over due tickets and voicemails done
  23. Customer said "wow"
  24. Celebrated a birthday the past 3 months