Celebrateda birthdaythe past 3monthsDoesn'thaveordernumberGot a call ofAppreciation FunnyNameSaved anorder fromcancellation Customersaid"wow"caughtsomeonetalking totheir selfTook 60calls/emailsHold timeless than2 minsNo morethan 5negativeresponses Weathertalkreturn labelsover duetickets andvoicemailsdoneEmail hasmore thanone typoWoke upbefore6amtodayMultipayTalking tosomeoneelse in thebackgroundGave abackordernotice inJulyPutsomeoneon holdtime outDesignadviceemail/callFran saysthere iscallsholdingHeavyBreathinghandle 2chats ata timeSaid, "Thislady" at least3 timestodaycalls youthe wrongname Celebrateda birthdaythe past 3monthsDoesn'thaveordernumberGot a call ofAppreciation FunnyNameSaved anorder fromcancellation Customersaid"wow"caughtsomeonetalking totheir selfTook 60calls/emailsHold timeless than2 minsNo morethan 5negativeresponses Weathertalkreturn labelsover duetickets andvoicemailsdoneEmail hasmore thanone typoWoke upbefore6amtodayMultipayTalking tosomeoneelse in thebackgroundGave abackordernotice inJulyPutsomeoneon holdtime outDesignadviceemail/callFran saysthere iscallsholdingHeavyBreathinghandle 2chats ata timeSaid, "Thislady" at least3 timestodaycalls youthe wrongname 

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Celebrated a birthday the past 3 months
  2. Doesn't have order number
  3. Got a call of Appreciation
  4. Funny Name
  5. Saved an order from cancellation
  6. Customer said "wow"
  7. caught someone talking to their self
  8. Took 60 calls/emails
  9. Hold time less than 2 mins
  10. No more than 5 negative responses
  11. Weather talk
  12. return labels over due tickets and voicemails done
  13. Email has more than one typo
  14. Woke up before 6am today
  15. Multi pay
  16. Talking to someone else in the background
  17. Gave a backorder notice in July
  18. Put someone on hold time out
  19. Design advice email/call
  20. Fran says there is calls holding
  21. Heavy Breathing
  22. handle 2 chats at a time
  23. Said, "This lady" at least 3 times today
  24. calls you the wrong name