Fran saysthere iscallsholdingTalking tosomeoneelse in thebackgroundCustomersaid"wow"Said, "Thislady" at least3 timestodaycalls youthe wrongname Gave abackordernotice inJulyPutsomeoneon holdtime outTook 60calls/emailsHeavyBreathingWoke upbefore6amtodayDoesn'thaveordernumberEmail hasmore thanone typohandle 2chats ata timeGot a call ofAppreciation Celebrateda birthdaythe past 3monthsMultipayNo morethan 5negativeresponses FunnyNameDesignadviceemail/callHold timeless than2 minscaughtsomeonetalking totheir selfWeathertalkreturn labelsover duetickets andvoicemailsdoneSaved anorder fromcancellation Fran saysthere iscallsholdingTalking tosomeoneelse in thebackgroundCustomersaid"wow"Said, "Thislady" at least3 timestodaycalls youthe wrongname Gave abackordernotice inJulyPutsomeoneon holdtime outTook 60calls/emailsHeavyBreathingWoke upbefore6amtodayDoesn'thaveordernumberEmail hasmore thanone typohandle 2chats ata timeGot a call ofAppreciation Celebrateda birthdaythe past 3monthsMultipayNo morethan 5negativeresponses FunnyNameDesignadviceemail/callHold timeless than2 minscaughtsomeonetalking totheir selfWeathertalkreturn labelsover duetickets andvoicemailsdoneSaved anorder fromcancellation 

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fran says there is calls holding
  2. Talking to someone else in the background
  3. Customer said "wow"
  4. Said, "This lady" at least 3 times today
  5. calls you the wrong name
  6. Gave a backorder notice in July
  7. Put someone on hold time out
  8. Took 60 calls/emails
  9. Heavy Breathing
  10. Woke up before 6am today
  11. Doesn't have order number
  12. Email has more than one typo
  13. handle 2 chats at a time
  14. Got a call of Appreciation
  15. Celebrated a birthday the past 3 months
  16. Multi pay
  17. No more than 5 negative responses
  18. Funny Name
  19. Design advice email/call
  20. Hold time less than 2 mins
  21. caught someone talking to their self
  22. Weather talk
  23. return labels over due tickets and voicemails done
  24. Saved an order from cancellation