caughtsomeonetalking totheir selfFran saysthere iscallsholdingWeathertalkNo morethan 5negativeresponses Putsomeoneon holdtime outHeavyBreathingSaid, "Thislady" at least3 timestodayHold timeless than2 minsTook 60calls/emailsreturn labelsover duetickets andvoicemailsdoneTalking tosomeoneelse in thebackgroundGot a call ofAppreciation Saved anorder fromcancellation Celebrateda birthdaythe past 3monthsGave abackordernotice inJulyCustomersaid"wow"MultipayWoke upbefore6amtodaycalls youthe wrongname Designadviceemail/callDoesn'thaveordernumberhandle 2chats ata timeEmail hasmore thanone typoFunnyNamecaughtsomeonetalking totheir selfFran saysthere iscallsholdingWeathertalkNo morethan 5negativeresponses Putsomeoneon holdtime outHeavyBreathingSaid, "Thislady" at least3 timestodayHold timeless than2 minsTook 60calls/emailsreturn labelsover duetickets andvoicemailsdoneTalking tosomeoneelse in thebackgroundGot a call ofAppreciation Saved anorder fromcancellation Celebrateda birthdaythe past 3monthsGave abackordernotice inJulyCustomersaid"wow"MultipayWoke upbefore6amtodaycalls youthe wrongname Designadviceemail/callDoesn'thaveordernumberhandle 2chats ata timeEmail hasmore thanone typoFunnyName

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caught someone talking to their self
  2. Fran says there is calls holding
  3. Weather talk
  4. No more than 5 negative responses
  5. Put someone on hold time out
  6. Heavy Breathing
  7. Said, "This lady" at least 3 times today
  8. Hold time less than 2 mins
  9. Took 60 calls/emails
  10. return labels over due tickets and voicemails done
  11. Talking to someone else in the background
  12. Got a call of Appreciation
  13. Saved an order from cancellation
  14. Celebrated a birthday the past 3 months
  15. Gave a backorder notice in July
  16. Customer said "wow"
  17. Multi pay
  18. Woke up before 6am today
  19. calls you the wrong name
  20. Design advice email/call
  21. Doesn't have order number
  22. handle 2 chats at a time
  23. Email has more than one typo
  24. Funny Name