Talking tosomeoneelse in thebackgroundreturn labelsover duetickets andvoicemailsdoneSaved anorder fromcancellation Designadviceemail/callEmail hasmore thanone typoFran saysthere iscallsholdingSaid, "Thislady" at least3 timestodayGot a call ofAppreciation No morethan 5negativeresponses caughtsomeonetalking totheir selfCelebrateda birthdaythe past 3monthsWeathertalkhandle 2chats ata timeWoke upbefore6amtodayPutsomeoneon holdtime outHold timeless than2 minsCustomersaid"wow"MultipayFunnyNameHeavyBreathingGave abackordernotice inJulyTook 60calls/emailscalls youthe wrongname Doesn'thaveordernumberTalking tosomeoneelse in thebackgroundreturn labelsover duetickets andvoicemailsdoneSaved anorder fromcancellation Designadviceemail/callEmail hasmore thanone typoFran saysthere iscallsholdingSaid, "Thislady" at least3 timestodayGot a call ofAppreciation No morethan 5negativeresponses caughtsomeonetalking totheir selfCelebrateda birthdaythe past 3monthsWeathertalkhandle 2chats ata timeWoke upbefore6amtodayPutsomeoneon holdtime outHold timeless than2 minsCustomersaid"wow"MultipayFunnyNameHeavyBreathingGave abackordernotice inJulyTook 60calls/emailscalls youthe wrongname Doesn'thaveordernumber

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talking to someone else in the background
  2. return labels over due tickets and voicemails done
  3. Saved an order from cancellation
  4. Design advice email/call
  5. Email has more than one typo
  6. Fran says there is calls holding
  7. Said, "This lady" at least 3 times today
  8. Got a call of Appreciation
  9. No more than 5 negative responses
  10. caught someone talking to their self
  11. Celebrated a birthday the past 3 months
  12. Weather talk
  13. handle 2 chats at a time
  14. Woke up before 6am today
  15. Put someone on hold time out
  16. Hold time less than 2 mins
  17. Customer said "wow"
  18. Multi pay
  19. Funny Name
  20. Heavy Breathing
  21. Gave a backorder notice in July
  22. Took 60 calls/emails
  23. calls you the wrong name
  24. Doesn't have order number