Saved anorder fromcancellation Woke upbefore6amtodayreturn labelsover duetickets andvoicemailsdoneSaid, "Thislady" at least3 timestodayHold timeless than2 minsGave abackordernotice inJulyFunnyNameWeathertalkcaughtsomeonetalking totheir selfDoesn'thaveordernumbercalls youthe wrongname handle 2chats ata timeHeavyBreathingTalking tosomeoneelse in thebackgroundCelebrateda birthdaythe past 3monthsDesignadviceemail/callNo morethan 5negativeresponses Customersaid"wow"MultipayPutsomeoneon holdtime outGot a call ofAppreciation Email hasmore thanone typoFran saysthere iscallsholdingTook 60calls/emailsSaved anorder fromcancellation Woke upbefore6amtodayreturn labelsover duetickets andvoicemailsdoneSaid, "Thislady" at least3 timestodayHold timeless than2 minsGave abackordernotice inJulyFunnyNameWeathertalkcaughtsomeonetalking totheir selfDoesn'thaveordernumbercalls youthe wrongname handle 2chats ata timeHeavyBreathingTalking tosomeoneelse in thebackgroundCelebrateda birthdaythe past 3monthsDesignadviceemail/callNo morethan 5negativeresponses Customersaid"wow"MultipayPutsomeoneon holdtime outGot a call ofAppreciation Email hasmore thanone typoFran saysthere iscallsholdingTook 60calls/emails

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Saved an order from cancellation
  2. Woke up before 6am today
  3. return labels over due tickets and voicemails done
  4. Said, "This lady" at least 3 times today
  5. Hold time less than 2 mins
  6. Gave a backorder notice in July
  7. Funny Name
  8. Weather talk
  9. caught someone talking to their self
  10. Doesn't have order number
  11. calls you the wrong name
  12. handle 2 chats at a time
  13. Heavy Breathing
  14. Talking to someone else in the background
  15. Celebrated a birthday the past 3 months
  16. Design advice email/call
  17. No more than 5 negative responses
  18. Customer said "wow"
  19. Multi pay
  20. Put someone on hold time out
  21. Got a call of Appreciation
  22. Email has more than one typo
  23. Fran says there is calls holding
  24. Took 60 calls/emails