handle 2chats ata timeEmail hasmore thanone typoGot a call ofAppreciation Saved anorder fromcancellation Talking tosomeoneelse in thebackgroundDoesn'thaveordernumbercalls youthe wrongname HeavyBreathingPutsomeoneon holdtime outGave abackordernotice inJulyTook 60calls/emailsWeathertalkWoke upbefore6amtodayFunnyNameDesignadviceemail/callFran saysthere iscallsholdingMultipaySaid, "Thislady" at least3 timestodayNo morethan 5negativeresponses Customersaid"wow"Celebrateda birthdaythe past 3monthsHold timeless than2 minsreturn labelsover duetickets andvoicemailsdonecaughtsomeonetalking totheir selfhandle 2chats ata timeEmail hasmore thanone typoGot a call ofAppreciation Saved anorder fromcancellation Talking tosomeoneelse in thebackgroundDoesn'thaveordernumbercalls youthe wrongname HeavyBreathingPutsomeoneon holdtime outGave abackordernotice inJulyTook 60calls/emailsWeathertalkWoke upbefore6amtodayFunnyNameDesignadviceemail/callFran saysthere iscallsholdingMultipaySaid, "Thislady" at least3 timestodayNo morethan 5negativeresponses Customersaid"wow"Celebrateda birthdaythe past 3monthsHold timeless than2 minsreturn labelsover duetickets andvoicemailsdonecaughtsomeonetalking totheir self

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. handle 2 chats at a time
  2. Email has more than one typo
  3. Got a call of Appreciation
  4. Saved an order from cancellation
  5. Talking to someone else in the background
  6. Doesn't have order number
  7. calls you the wrong name
  8. Heavy Breathing
  9. Put someone on hold time out
  10. Gave a backorder notice in July
  11. Took 60 calls/emails
  12. Weather talk
  13. Woke up before 6am today
  14. Funny Name
  15. Design advice email/call
  16. Fran says there is calls holding
  17. Multi pay
  18. Said, "This lady" at least 3 times today
  19. No more than 5 negative responses
  20. Customer said "wow"
  21. Celebrated a birthday the past 3 months
  22. Hold time less than 2 mins
  23. return labels over due tickets and voicemails done
  24. caught someone talking to their self