Doesn'thaveordernumberFunnyNameTook 60calls/emailsTalking tosomeoneelse in thebackgroundWeathertalkHold timeless than2 minsSaid, "Thislady" at least3 timestodaySaved anorder fromcancellation No morethan 5negativeresponses Gave abackordernotice inJulyCelebrateda birthdaythe past 3monthsCustomersaid"wow"Fran saysthere iscallsholdingMultipaycaughtsomeonetalking totheir selfreturn labelsover duetickets andvoicemailsdoneWoke upbefore6amtodayhandle 2chats ata timecalls youthe wrongname HeavyBreathingEmail hasmore thanone typoGot a call ofAppreciation Putsomeoneon holdtime outDesignadviceemail/callDoesn'thaveordernumberFunnyNameTook 60calls/emailsTalking tosomeoneelse in thebackgroundWeathertalkHold timeless than2 minsSaid, "Thislady" at least3 timestodaySaved anorder fromcancellation No morethan 5negativeresponses Gave abackordernotice inJulyCelebrateda birthdaythe past 3monthsCustomersaid"wow"Fran saysthere iscallsholdingMultipaycaughtsomeonetalking totheir selfreturn labelsover duetickets andvoicemailsdoneWoke upbefore6amtodayhandle 2chats ata timecalls youthe wrongname HeavyBreathingEmail hasmore thanone typoGot a call ofAppreciation Putsomeoneon holdtime outDesignadviceemail/call

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't have order number
  2. Funny Name
  3. Took 60 calls/emails
  4. Talking to someone else in the background
  5. Weather talk
  6. Hold time less than 2 mins
  7. Said, "This lady" at least 3 times today
  8. Saved an order from cancellation
  9. No more than 5 negative responses
  10. Gave a backorder notice in July
  11. Celebrated a birthday the past 3 months
  12. Customer said "wow"
  13. Fran says there is calls holding
  14. Multi pay
  15. caught someone talking to their self
  16. return labels over due tickets and voicemails done
  17. Woke up before 6am today
  18. handle 2 chats at a time
  19. calls you the wrong name
  20. Heavy Breathing
  21. Email has more than one typo
  22. Got a call of Appreciation
  23. Put someone on hold time out
  24. Design advice email/call