Weathertalkcalls youthe wrongname Customersaid"wow"caughtsomeonetalking totheir selfPutsomeoneon holdtime outWoke upbefore6amtodayTook 60calls/emailsTalking tosomeoneelse in thebackgroundFunnyNameMultipayreturn labelsover duetickets andvoicemailsdoneDesignadviceemail/callFran saysthere iscallsholdingHeavyBreathingNo morethan 5negativeresponses Celebrateda birthdaythe past 3monthsGave abackordernotice inJulySaid, "Thislady" at least3 timestodayDoesn'thaveordernumberhandle 2chats ata timeHold timeless than2 minsSaved anorder fromcancellation Email hasmore thanone typoGot a call ofAppreciation Weathertalkcalls youthe wrongname Customersaid"wow"caughtsomeonetalking totheir selfPutsomeoneon holdtime outWoke upbefore6amtodayTook 60calls/emailsTalking tosomeoneelse in thebackgroundFunnyNameMultipayreturn labelsover duetickets andvoicemailsdoneDesignadviceemail/callFran saysthere iscallsholdingHeavyBreathingNo morethan 5negativeresponses Celebrateda birthdaythe past 3monthsGave abackordernotice inJulySaid, "Thislady" at least3 timestodayDoesn'thaveordernumberhandle 2chats ata timeHold timeless than2 minsSaved anorder fromcancellation Email hasmore thanone typoGot a call ofAppreciation 

SOL CUSTOMER CARE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Weather talk
  2. calls you the wrong name
  3. Customer said "wow"
  4. caught someone talking to their self
  5. Put someone on hold time out
  6. Woke up before 6am today
  7. Took 60 calls/emails
  8. Talking to someone else in the background
  9. Funny Name
  10. Multi pay
  11. return labels over due tickets and voicemails done
  12. Design advice email/call
  13. Fran says there is calls holding
  14. Heavy Breathing
  15. No more than 5 negative responses
  16. Celebrated a birthday the past 3 months
  17. Gave a backorder notice in July
  18. Said, "This lady" at least 3 times today
  19. Doesn't have order number
  20. handle 2 chats at a time
  21. Hold time less than 2 mins
  22. Saved an order from cancellation
  23. Email has more than one typo
  24. Got a call of Appreciation