Mail adocumentthroughDOC360ActivateSecureEmail fora memberCorrectlyHipaa verifythird party ona call.ScheduleaWellnessVisitFile aQualityof CareMake anEFTpayment formemberReceive a100% ona callMonitor.Change anaddressfor amemberEmail listofprovidersto member Add anAuthorizedRepresentativethrough anNBAThank aVeteranfor theirserviceSend aninformativeemail tomemberUse Solutranwebsite tohelp memberHave aconversationabout petswith amemberCompletean NPOPTrigger onaccountMake apaymentthroughSemaphoneCompletea LEPverbalattestationUse mypleasureon 5 callsin a row.File aVerbalGrievanceTransfermember totelesales forplan changeafter a moveMake a doctor'sappointment fora member. (NotWellness Visit)Reset membersaccountthroughHealthsafe IDAdminFILE anOrganizationDeterminationReceive apromoter5 days ina row!Mail adocumentthroughDOC360ActivateSecureEmail fora memberCorrectlyHipaa verifythird party ona call.ScheduleaWellnessVisitFile aQualityof CareMake anEFTpayment formemberReceive a100% ona callMonitor.Change anaddressfor amemberEmail listofprovidersto member Add anAuthorizedRepresentativethrough anNBAThank aVeteranfor theirserviceSend aninformativeemail tomemberUse Solutranwebsite tohelp memberHave aconversationabout petswith amemberCompletean NPOPTrigger onaccountMake apaymentthroughSemaphoneCompletea LEPverbalattestationUse mypleasureon 5 callsin a row.File aVerbalGrievanceTransfermember totelesales forplan changeafter a moveMake a doctor'sappointment fora member. (NotWellness Visit)Reset membersaccountthroughHealthsafe IDAdminFILE anOrganizationDeterminationReceive apromoter5 days ina row!

UHC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mail a document through DOC360
  2. Activate Secure Email for a member
  3. Correctly Hipaa verify third party on a call.
  4. Schedule a Wellness Visit
  5. File a Quality of Care
  6. Make an EFT payment for member
  7. Receive a 100% on a call Monitor.
  8. Change an address for a member
  9. Email list of providers to member
  10. Add an Authorized Representative through an NBA
  11. Thank a Veteran for their service
  12. Send an informative email to member
  13. Use Solutran website to help member
  14. Have a conversation about pets with a member
  15. Complete an NPOP Trigger on account
  16. Make a payment through Semaphone
  17. Complete a LEP verbal attestation
  18. Use my pleasure on 5 calls in a row.
  19. File a Verbal Grievance
  20. Transfer member to telesales for plan change after a move
  21. Make a doctor's appointment for a member. (Not Wellness Visit)
  22. Reset members account through Healthsafe ID Admin
  23. FILE an Organization Determination
  24. Receive a promoter 5 days in a row!