FILE anOrganizationDeterminationChange anaddressfor amemberUse mypleasureon 5 callsin a row.Make a doctor'sappointment fora member. (NotWellness Visit)File aVerbalGrievanceSend aninformativeemail tomemberMail adocumentthroughDOC360Make anEFTpayment formemberThank aVeteranfor theirserviceReceive a100% ona callMonitor.Receive apromoter5 days ina row!Have aconversationabout petswith amemberUse Solutranwebsite tohelp memberMake apaymentthroughSemaphoneCompletea LEPverbalattestationEmail listofprovidersto member File aQualityof CareCorrectlyHipaa verifythird party ona call.ActivateSecureEmail fora memberAdd anAuthorizedRepresentativethrough anNBAReset membersaccountthroughHealthsafe IDAdminCompletean NPOPTrigger onaccountScheduleaWellnessVisitTransfermember totelesales forplan changeafter a moveFILE anOrganizationDeterminationChange anaddressfor amemberUse mypleasureon 5 callsin a row.Make a doctor'sappointment fora member. (NotWellness Visit)File aVerbalGrievanceSend aninformativeemail tomemberMail adocumentthroughDOC360Make anEFTpayment formemberThank aVeteranfor theirserviceReceive a100% ona callMonitor.Receive apromoter5 days ina row!Have aconversationabout petswith amemberUse Solutranwebsite tohelp memberMake apaymentthroughSemaphoneCompletea LEPverbalattestationEmail listofprovidersto member File aQualityof CareCorrectlyHipaa verifythird party ona call.ActivateSecureEmail fora memberAdd anAuthorizedRepresentativethrough anNBAReset membersaccountthroughHealthsafe IDAdminCompletean NPOPTrigger onaccountScheduleaWellnessVisitTransfermember totelesales forplan changeafter a move

UHC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. FILE an Organization Determination
  2. Change an address for a member
  3. Use my pleasure on 5 calls in a row.
  4. Make a doctor's appointment for a member. (Not Wellness Visit)
  5. File a Verbal Grievance
  6. Send an informative email to member
  7. Mail a document through DOC360
  8. Make an EFT payment for member
  9. Thank a Veteran for their service
  10. Receive a 100% on a call Monitor.
  11. Receive a promoter 5 days in a row!
  12. Have a conversation about pets with a member
  13. Use Solutran website to help member
  14. Make a payment through Semaphone
  15. Complete a LEP verbal attestation
  16. Email list of providers to member
  17. File a Quality of Care
  18. Correctly Hipaa verify third party on a call.
  19. Activate Secure Email for a member
  20. Add an Authorized Representative through an NBA
  21. Reset members account through Healthsafe ID Admin
  22. Complete an NPOP Trigger on account
  23. Schedule a Wellness Visit
  24. Transfer member to telesales for plan change after a move