Make anEFTpayment formemberMake a doctor'sappointment fora member. (NotWellness Visit)Make apaymentthroughSemaphoneUse mypleasureon 5 callsin a row.File aVerbalGrievanceReceive apromoter5 days ina row!Have aconversationabout petswith amemberReceive a100% ona callMonitor.Completean NPOPTrigger onaccountCompletea LEPverbalattestationChange anaddressfor amemberCorrectlyHipaa verifythird party ona call.Send aninformativeemail tomemberFile aQualityof CareUse Solutranwebsite tohelp memberActivateSecureEmail fora memberTransfermember totelesales forplan changeafter a moveAdd anAuthorizedRepresentativethrough anNBAThank aVeteranfor theirserviceScheduleaWellnessVisitMail adocumentthroughDOC360FILE anOrganizationDeterminationReset membersaccountthroughHealthsafe IDAdminEmail listofprovidersto member Make anEFTpayment formemberMake a doctor'sappointment fora member. (NotWellness Visit)Make apaymentthroughSemaphoneUse mypleasureon 5 callsin a row.File aVerbalGrievanceReceive apromoter5 days ina row!Have aconversationabout petswith amemberReceive a100% ona callMonitor.Completean NPOPTrigger onaccountCompletea LEPverbalattestationChange anaddressfor amemberCorrectlyHipaa verifythird party ona call.Send aninformativeemail tomemberFile aQualityof CareUse Solutranwebsite tohelp memberActivateSecureEmail fora memberTransfermember totelesales forplan changeafter a moveAdd anAuthorizedRepresentativethrough anNBAThank aVeteranfor theirserviceScheduleaWellnessVisitMail adocumentthroughDOC360FILE anOrganizationDeterminationReset membersaccountthroughHealthsafe IDAdminEmail listofprovidersto member 

UHC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make an EFT payment for member
  2. Make a doctor's appointment for a member. (Not Wellness Visit)
  3. Make a payment through Semaphone
  4. Use my pleasure on 5 calls in a row.
  5. File a Verbal Grievance
  6. Receive a promoter 5 days in a row!
  7. Have a conversation about pets with a member
  8. Receive a 100% on a call Monitor.
  9. Complete an NPOP Trigger on account
  10. Complete a LEP verbal attestation
  11. Change an address for a member
  12. Correctly Hipaa verify third party on a call.
  13. Send an informative email to member
  14. File a Quality of Care
  15. Use Solutran website to help member
  16. Activate Secure Email for a member
  17. Transfer member to telesales for plan change after a move
  18. Add an Authorized Representative through an NBA
  19. Thank a Veteran for their service
  20. Schedule a Wellness Visit
  21. Mail a document through DOC360
  22. FILE an Organization Determination
  23. Reset members account through Healthsafe ID Admin
  24. Email list of providers to member