Thank aVeteranfor theirserviceUse mypleasureon 5 callsin a row.File aQualityof CareEmail listofprovidersto member Make a doctor'sappointment fora member. (NotWellness Visit)Add anAuthorizedRepresentativethrough anNBAActivateSecureEmail fora memberChange anaddressfor amemberTransfermember totelesales forplan changeafter a moveScheduleaWellnessVisitReset membersaccountthroughHealthsafe IDAdminUse Solutranwebsite tohelp memberCompletean NPOPTrigger onaccountMail adocumentthroughDOC360Completea LEPverbalattestationReceive a100% ona callMonitor.Receive apromoter5 days ina row!File aVerbalGrievanceMake anEFTpayment formemberSend aninformativeemail tomemberMake apaymentthroughSemaphoneHave aconversationabout petswith amemberFILE anOrganizationDeterminationCorrectlyHipaa verifythird party ona call.Thank aVeteranfor theirserviceUse mypleasureon 5 callsin a row.File aQualityof CareEmail listofprovidersto member Make a doctor'sappointment fora member. (NotWellness Visit)Add anAuthorizedRepresentativethrough anNBAActivateSecureEmail fora memberChange anaddressfor amemberTransfermember totelesales forplan changeafter a moveScheduleaWellnessVisitReset membersaccountthroughHealthsafe IDAdminUse Solutranwebsite tohelp memberCompletean NPOPTrigger onaccountMail adocumentthroughDOC360Completea LEPverbalattestationReceive a100% ona callMonitor.Receive apromoter5 days ina row!File aVerbalGrievanceMake anEFTpayment formemberSend aninformativeemail tomemberMake apaymentthroughSemaphoneHave aconversationabout petswith amemberFILE anOrganizationDeterminationCorrectlyHipaa verifythird party ona call.

UHC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a Veteran for their service
  2. Use my pleasure on 5 calls in a row.
  3. File a Quality of Care
  4. Email list of providers to member
  5. Make a doctor's appointment for a member. (Not Wellness Visit)
  6. Add an Authorized Representative through an NBA
  7. Activate Secure Email for a member
  8. Change an address for a member
  9. Transfer member to telesales for plan change after a move
  10. Schedule a Wellness Visit
  11. Reset members account through Healthsafe ID Admin
  12. Use Solutran website to help member
  13. Complete an NPOP Trigger on account
  14. Mail a document through DOC360
  15. Complete a LEP verbal attestation
  16. Receive a 100% on a call Monitor.
  17. Receive a promoter 5 days in a row!
  18. File a Verbal Grievance
  19. Make an EFT payment for member
  20. Send an informative email to member
  21. Make a payment through Semaphone
  22. Have a conversation about pets with a member
  23. FILE an Organization Determination
  24. Correctly Hipaa verify third party on a call.