Make a doctor'sappointment fora member. (NotWellness Visit)Mail adocumentthroughDOC360Change anaddressfor amemberAdd anAuthorizedRepresentativethrough anNBAFile aVerbalGrievanceCorrectlyHipaa verifythird party ona call.Use Solutranwebsite tohelp memberEmail listofprovidersto member Thank aVeteranfor theirserviceActivateSecureEmail fora memberReceive a100% ona callMonitor.ScheduleaWellnessVisitReset membersaccountthroughHealthsafe IDAdminMake anEFTpayment formemberTransfermember totelesales forplan changeafter a moveReceive apromoter5 days ina row!Send aninformativeemail tomemberHave aconversationabout petswith amemberCompletean NPOPTrigger onaccountUse mypleasureon 5 callsin a row.Completea LEPverbalattestationMake apaymentthroughSemaphoneFILE anOrganizationDeterminationFile aQualityof CareMake a doctor'sappointment fora member. (NotWellness Visit)Mail adocumentthroughDOC360Change anaddressfor amemberAdd anAuthorizedRepresentativethrough anNBAFile aVerbalGrievanceCorrectlyHipaa verifythird party ona call.Use Solutranwebsite tohelp memberEmail listofprovidersto member Thank aVeteranfor theirserviceActivateSecureEmail fora memberReceive a100% ona callMonitor.ScheduleaWellnessVisitReset membersaccountthroughHealthsafe IDAdminMake anEFTpayment formemberTransfermember totelesales forplan changeafter a moveReceive apromoter5 days ina row!Send aninformativeemail tomemberHave aconversationabout petswith amemberCompletean NPOPTrigger onaccountUse mypleasureon 5 callsin a row.Completea LEPverbalattestationMake apaymentthroughSemaphoneFILE anOrganizationDeterminationFile aQualityof Care

UHC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a doctor's appointment for a member. (Not Wellness Visit)
  2. Mail a document through DOC360
  3. Change an address for a member
  4. Add an Authorized Representative through an NBA
  5. File a Verbal Grievance
  6. Correctly Hipaa verify third party on a call.
  7. Use Solutran website to help member
  8. Email list of providers to member
  9. Thank a Veteran for their service
  10. Activate Secure Email for a member
  11. Receive a 100% on a call Monitor.
  12. Schedule a Wellness Visit
  13. Reset members account through Healthsafe ID Admin
  14. Make an EFT payment for member
  15. Transfer member to telesales for plan change after a move
  16. Receive a promoter 5 days in a row!
  17. Send an informative email to member
  18. Have a conversation about pets with a member
  19. Complete an NPOP Trigger on account
  20. Use my pleasure on 5 calls in a row.
  21. Complete a LEP verbal attestation
  22. Make a payment through Semaphone
  23. FILE an Organization Determination
  24. File a Quality of Care