Use Solutranwebsite tohelp memberCompletea LEPverbalattestationActivateSecureEmail fora memberEmail listofprovidersto member Make apaymentthroughSemaphoneSend aninformativeemail tomemberScheduleaWellnessVisitChange anaddressfor amemberMail adocumentthroughDOC360Make a doctor'sappointment fora member. (NotWellness Visit)FILE anOrganizationDeterminationReset membersaccountthroughHealthsafe IDAdminFile aQualityof CareReceive a100% ona callMonitor.Receive apromoter5 days ina row!Thank aVeteranfor theirserviceHave aconversationabout petswith amemberFile aVerbalGrievanceUse mypleasureon 5 callsin a row.CorrectlyHipaa verifythird party ona call.Add anAuthorizedRepresentativethrough anNBATransfermember totelesales forplan changeafter a moveMake anEFTpayment formemberCompletean NPOPTrigger onaccountUse Solutranwebsite tohelp memberCompletea LEPverbalattestationActivateSecureEmail fora memberEmail listofprovidersto member Make apaymentthroughSemaphoneSend aninformativeemail tomemberScheduleaWellnessVisitChange anaddressfor amemberMail adocumentthroughDOC360Make a doctor'sappointment fora member. (NotWellness Visit)FILE anOrganizationDeterminationReset membersaccountthroughHealthsafe IDAdminFile aQualityof CareReceive a100% ona callMonitor.Receive apromoter5 days ina row!Thank aVeteranfor theirserviceHave aconversationabout petswith amemberFile aVerbalGrievanceUse mypleasureon 5 callsin a row.CorrectlyHipaa verifythird party ona call.Add anAuthorizedRepresentativethrough anNBATransfermember totelesales forplan changeafter a moveMake anEFTpayment formemberCompletean NPOPTrigger onaccount

UHC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Solutran website to help member
  2. Complete a LEP verbal attestation
  3. Activate Secure Email for a member
  4. Email list of providers to member
  5. Make a payment through Semaphone
  6. Send an informative email to member
  7. Schedule a Wellness Visit
  8. Change an address for a member
  9. Mail a document through DOC360
  10. Make a doctor's appointment for a member. (Not Wellness Visit)
  11. FILE an Organization Determination
  12. Reset members account through Healthsafe ID Admin
  13. File a Quality of Care
  14. Receive a 100% on a call Monitor.
  15. Receive a promoter 5 days in a row!
  16. Thank a Veteran for their service
  17. Have a conversation about pets with a member
  18. File a Verbal Grievance
  19. Use my pleasure on 5 calls in a row.
  20. Correctly Hipaa verify third party on a call.
  21. Add an Authorized Representative through an NBA
  22. Transfer member to telesales for plan change after a move
  23. Make an EFT payment for member
  24. Complete an NPOP Trigger on account