Stagnationoccurs whenpeople have aninsufficient senseof threat orchallenge from theexternal worldChangeLeaderspull people tochange throughthe use of apowerfulchange visionJeanieDanielDuckconsultant whofirst introducedthe changemodel based onemotionaltransitionsDeterminationmotivation tocontinue thelong path totransformationMidstreamphaseinvolvesdisseminating detailsof the change andshould includeobtaining andlistening to feedbackchangeteamthe group ofemployees, usuallyfrom a cross-sectionof the organization,that is charged with achange taskResponsibilityChartingwho will dowhat, when,where, why,and howCommitmentChartsan evaluationof the level ofcommitmentof majorplayersSponsorsenior executive whofosters commitmentto the change andassists the changeagents who areactively making thechange happen"Do it"Orientationa willingness toengage inorganizationalanalysis, see whatneeds to be done,and take the initiativeto move the changeforwardsteeringteamplays an advisoryand guidance roleto change leadersand design andimplementationteamsExothermicdescribes achangesituation whenenergy isliberated byactionsPre-changephasecenters oncommunicatingneed andgainingapproval for thechangeTheEmotionalChampionhas a clear andpowerful vision of whatthe organization needsand uses that vision tocapture the hearts andmotivations of theorganization'smembersSurveysinvolve the use ofstructured questionsto collect informationfrom individuals andgroups in systematicfashionPushTacticsattempt to movepeople in thedesired directionthrough rationalpersuasionParticipativeApproachbottom-up participationon the change initiativefocuses on attitudinalchanged that willsupport the neededbehavioral changesrequired by theorganizational changeFruitationis the time whenthe hard workplays off and theorganizationseems new"ChangeCurve"a simplification ofthe complex, oftenvolatile, humanemotion thataccompanieschangePreparationrequires atremendousamount ofplanning andoperational workand alignment ofleaderscatalystneeded toovercome inertiaand focus theorganization onthe problemsfacedPullTacticsattempt to drawpeople on thedesired directionthrough rationalpersuasionTheIntuitiveAdapterhas the clear visionfor the organizationand uses that visionto reinforce aculture of learningand adaptationProgrammaticChangea traditional approachto planned change,starts with mission,plans, and objectives;sets out specificimplementation steps,responsibilities, andtimelinesElizabethKubler-Rossthe psychiatristwho's workinspired thebehavior changemodel based onemotionsBehavioral-socialChangeincludes changeinitiatives focusedon alteringestablished socialrelationships withinthe organizationSeeingFirstStrategyan approach whenpeople need tosee the wholepicture beforebecomingcommittedForcefieldanalysisexaminesthe forces forand againstchangeinternalchangeagentan employee ofthe organizationwho knows theorganizationintimately and isattempting tocreate changeImplementationincludes designing neworganizationalstructures, jobdescriptions, and lotsof other detailed plansas well as changingpeople's mindsets andwork practicesDecisiontreeanalysisasks change agentsto consider themajor choices andthe possibleconsequences ofthose alternativesSystemicAdjustmentsadjustments made toformal systems andprocesses thatreduce resistancewhile advancing thedesired changesEmergentChangea change thatgrows out ofincrementalchangeinitiativesprocesshelperfacilitates the"how to" ofchange, playingthe role of third-party interveneroftenStagnationoccurs whenpeople have aninsufficient senseof threat orchallenge from theexternal worldChangeLeaderspull people tochange throughthe use of apowerfulchange visionJeanieDanielDuckconsultant whofirst introducedthe changemodel based onemotionaltransitionsDeterminationmotivation tocontinue thelong path totransformationMidstreamphaseinvolvesdisseminating detailsof the change andshould includeobtaining andlistening to feedbackchangeteamthe group ofemployees, usuallyfrom a cross-sectionof the organization,that is charged with achange taskResponsibilityChartingwho will dowhat, when,where, why,and howCommitmentChartsan evaluationof the level ofcommitmentof majorplayersSponsorsenior executive whofosters commitmentto the change andassists the changeagents who areactively making thechange happen"Do it"Orientationa willingness toengage inorganizationalanalysis, see whatneeds to be done,and take the initiativeto move the changeforwardsteeringteamplays an advisoryand guidance roleto change leadersand design andimplementationteamsExothermicdescribes achangesituation whenenergy isliberated byactionsPre-changephasecenters oncommunicatingneed andgainingapproval for thechangeTheEmotionalChampionhas a clear andpowerful vision of whatthe organization needsand uses that vision tocapture the hearts andmotivations of theorganization'smembersSurveysinvolve the use ofstructured questionsto collect informationfrom individuals andgroups in systematicfashionPushTacticsattempt to movepeople in thedesired directionthrough rationalpersuasionParticipativeApproachbottom-up participationon the change initiativefocuses on attitudinalchanged that willsupport the neededbehavioral changesrequired by theorganizational changeFruitationis the time whenthe hard workplays off and theorganizationseems new"ChangeCurve"a simplification ofthe complex, oftenvolatile, humanemotion thataccompanieschangePreparationrequires atremendousamount ofplanning andoperational workand alignment ofleaderscatalystneeded toovercome inertiaand focus theorganization onthe problemsfacedPullTacticsattempt to drawpeople on thedesired directionthrough rationalpersuasionTheIntuitiveAdapterhas the clear visionfor the organizationand uses that visionto reinforce aculture of learningand adaptationProgrammaticChangea traditional approachto planned change,starts with mission,plans, and objectives;sets out specificimplementation steps,responsibilities, andtimelinesElizabethKubler-Rossthe psychiatristwho's workinspired thebehavior changemodel based onemotionsBehavioral-socialChangeincludes changeinitiatives focusedon alteringestablished socialrelationships withinthe organizationSeeingFirstStrategyan approach whenpeople need tosee the wholepicture beforebecomingcommittedForcefieldanalysisexaminesthe forces forand againstchangeinternalchangeagentan employee ofthe organizationwho knows theorganizationintimately and isattempting tocreate changeImplementationincludes designing neworganizationalstructures, jobdescriptions, and lotsof other detailed plansas well as changingpeople's mindsets andwork practicesDecisiontreeanalysisasks change agentsto consider themajor choices andthe possibleconsequences ofthose alternativesSystemicAdjustmentsadjustments made toformal systems andprocesses thatreduce resistancewhile advancing thedesired changesEmergentChangea change thatgrows out ofincrementalchangeinitiativesprocesshelperfacilitates the"how to" ofchange, playingthe role of third-party interveneroften

Duck's Change Model Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. occurs when people have an insufficient sense of threat or challenge from the external world
    Stagnation
  2. pull people to change through the use of a powerful change vision
    Change Leaders
  3. consultant who first introduced the change model based on emotional transitions
    Jeanie Daniel Duck
  4. motivation to continue the long path to transformation
    Determination
  5. involves disseminating details of the change and should include obtaining and listening to feedback
    Midstream phase
  6. the group of employees, usually from a cross-section of the organization, that is charged with a change task
    change team
  7. who will do what, when, where, why, and how
    Responsibility Charting
  8. an evaluation of the level of commitment of major players
    Commitment Charts
  9. senior executive who fosters commitment to the change and assists the change agents who are actively making the change happen
    Sponsor
  10. a willingness to engage in organizational analysis, see what needs to be done, and take the initiative to move the change forward
    "Do it" Orientation
  11. plays an advisory and guidance role to change leaders and design and implementation teams
    steering team
  12. describes a change situation when energy is liberated by actions
    Exothermic
  13. centers on communicating need and gaining approval for the change
    Pre-change phase
  14. has a clear and powerful vision of what the organization needs and uses that vision to capture the hearts and motivations of the organization's members
    The Emotional Champion
  15. involve the use of structured questions to collect information from individuals and groups in systematic fashion
    Surveys
  16. attempt to move people in the desired direction through rational persuasion
    Push Tactics
  17. bottom-up participation on the change initiative focuses on attitudinal changed that will support the needed behavioral changes required by the organizational change
    Participative Approach
  18. is the time when the hard work plays off and the organization seems new
    Fruitation
  19. a simplification of the complex, often volatile, human emotion that accompanies change
    "Change Curve"
  20. requires a tremendous amount of planning and operational work and alignment of leaders
    Preparation
  21. needed to overcome inertia and focus the organization on the problems faced
    catalyst
  22. attempt to draw people on the desired direction through rational persuasion
    Pull Tactics
  23. has the clear vision for the organization and uses that vision to reinforce a culture of learning and adaptation
    The Intuitive Adapter
  24. a traditional approach to planned change, starts with mission, plans, and objectives; sets out specific implementation steps, responsibilities, and timelines
    Programmatic Change
  25. the psychiatrist who's work inspired the behavior change model based on emotions
    Elizabeth Kubler-Ross
  26. includes change initiatives focused on altering established social relationships within the organization
    Behavioral-social Change
  27. an approach when people need to see the whole picture before becoming committed
    Seeing First Strategy
  28. examines the forces for and against change
    Force field analysis
  29. an employee of the organization who knows the organization intimately and is attempting to create change
    internal change agent
  30. includes designing new organizational structures, job descriptions, and lots of other detailed plans as well as changing people's mindsets and work practices
    Implementation
  31. asks change agents to consider the major choices and the possible consequences of those alternatives
    Decision tree analysis
  32. adjustments made to formal systems and processes that reduce resistance while advancing the desired changes
    Systemic Adjustments
  33. a change that grows out of incremental change initiatives
    Emergent Change
  34. facilitates the "how to" of change, playing the role of third-party intervener often
    process helper