CX'sReturn isin VROLFile acomplaintRefundUpdateCXUpdatingEmailDisputeappealESC toFRAUDAsks toReleaseholdTempReactAnyescalation(besidesfraud)"Whereis myDD?"Assistedcx with'resetpassword'AnyMigration?'sCXUpdatingAddressLog-InIssuesExplainedany SLAPinresetIOVBLOCKMobileWallet*Mentionsholdtimes*DeclinedTransx'sCX hasquestionabout theirCheckManuallyLinkingCX hasemailattached tooldapplicationDisputeUpdateWESTERNUNION"What ismyBalance?"CardactivationCLOSEDACCNTCaller isanApplicantVM Call(even if youtransferred)CX'sReturn isin VROLFile acomplaintRefundUpdateCXUpdatingEmailDisputeappealESC toFRAUDAsks toReleaseholdTempReactAnyescalation(besidesfraud)"Whereis myDD?"Assistedcx with'resetpassword'AnyMigration?'sCXUpdatingAddressLog-InIssuesExplainedany SLAPinresetIOVBLOCKMobileWallet*Mentionsholdtimes*DeclinedTransx'sCX hasquestionabout theirCheckManuallyLinkingCX hasemailattached tooldapplicationDisputeUpdateWESTERNUNION"What ismyBalance?"CardactivationCLOSEDACCNTCaller isanApplicantVM Call(even if youtransferred)

Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CX's Return is in VROL
  2. File a complaint
  3. Refund Update
  4. CX Updating Email
  5. Dispute appeal
  6. ESC to FRAUD
  7. Asks to Release hold
  8. Temp React
  9. Any escalation(besides fraud)
  10. "Where is my DD?"
  11. Assisted cx with 'reset password'
  12. Any Migration ?'s
  13. CX Updating Address
  14. Log-In Issues
  15. Explained any SLA
  16. Pin reset
  17. IOV BLOCK
  18. Mobile Wallet
  19. *Mentions hold times*
  20. Declined Transx's
  21. CX has question about their Check
  22. Manually Linking
  23. CX has email attached to old application
  24. Dispute Update
  25. WESTERN UNION
  26. "What is my Balance?"
  27. Card activation
  28. CLOSED ACCNT
  29. Caller is an Applicant
  30. VM Call( even if you transferred)