CX has question about their Check Refund Update Asks to Release hold Caller is an Applicant CX's Return is in VROL IOV BLOCK Dispute appeal Temp React Mobile Wallet WESTERN UNION Declined Transx's *Mentions hold times* File a complaint CX has email attached to old application "What is my Balance?" Card activation Any Migration ?'s CX Updating Email Any escalation(besides fraud) CX Updating Address Log-In Issues Pin reset CLOSED ACCNT Assisted cx with 'reset password' Explained any SLA "Where is my DD?" VM Call( even if you transferred) Manually Linking Dispute Update ESC to FRAUD CX has question about their Check Refund Update Asks to Release hold Caller is an Applicant CX's Return is in VROL IOV BLOCK Dispute appeal Temp React Mobile Wallet WESTERN UNION Declined Transx's *Mentions hold times* File a complaint CX has email attached to old application "What is my Balance?" Card activation Any Migration ?'s CX Updating Email Any escalation(besides fraud) CX Updating Address Log-In Issues Pin reset CLOSED ACCNT Assisted cx with 'reset password' Explained any SLA "Where is my DD?" VM Call( even if you transferred) Manually Linking Dispute Update ESC to FRAUD
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CX has question about their Check
Refund Update
Asks to Release hold
Caller is an Applicant
CX's Return is in VROL
IOV BLOCK
Dispute appeal
Temp React
Mobile Wallet
WESTERN UNION
Declined Transx's
*Mentions hold times*
File a complaint
CX has email attached to old application
"What is my Balance?"
Card activation
Any Migration ?'s
CX Updating Email
Any escalation(besides fraud)
CX Updating Address
Log-In Issues
Pin reset
CLOSED ACCNT
Assisted cx with 'reset password'
Explained any SLA
"Where is my DD?"
VM Call( even if you transferred)
Manually Linking
Dispute Update
ESC to FRAUD