CX has question about their Check File a complaint Assisted cx with 'reset password' Caller is an Applicant CX Updating Address Pin reset VM Call( even if you transferred) Explained any SLA IOV BLOCK Card activation "What is my Balance?" "Where is my DD?" Temp React Any Migration ?'s WESTERN UNION CX has email attached to old application Log-In Issues *Mentions hold times* Dispute Update ESC to FRAUD Dispute appeal CX Updating Email Mobile Wallet Any escalation(besides fraud) Manually Linking Asks to Release hold CLOSED ACCNT Refund Update CX's Return is in VROL Declined Transx's CX has question about their Check File a complaint Assisted cx with 'reset password' Caller is an Applicant CX Updating Address Pin reset VM Call( even if you transferred) Explained any SLA IOV BLOCK Card activation "What is my Balance?" "Where is my DD?" Temp React Any Migration ?'s WESTERN UNION CX has email attached to old application Log-In Issues *Mentions hold times* Dispute Update ESC to FRAUD Dispute appeal CX Updating Email Mobile Wallet Any escalation(besides fraud) Manually Linking Asks to Release hold CLOSED ACCNT Refund Update CX's Return is in VROL Declined Transx's
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CX has question about their Check
File a complaint
Assisted cx with 'reset password'
Caller is an Applicant
CX Updating Address
Pin reset
VM Call( even if you transferred)
Explained any SLA
IOV BLOCK
Card activation
"What is my Balance?"
"Where is my DD?"
Temp React
Any Migration ?'s
WESTERN UNION
CX has email attached to old application
Log-In Issues
*Mentions hold times*
Dispute Update
ESC to FRAUD
Dispute appeal
CX Updating Email
Mobile Wallet
Any escalation(besides fraud)
Manually Linking
Asks to Release hold
CLOSED ACCNT
Refund Update
CX's Return is in VROL
Declined Transx's