VM Call( even if you transferred) Explained any SLA Mobile Wallet *Mentions hold times* Caller is an Applicant Assisted cx with 'reset password' File a complaint Temp React Declined Transx's CX Updating Email Log-In Issues IOV BLOCK "What is my Balance?" CX's Return is in VROL CX has email attached to old application CX Updating Address Card activation Dispute appeal ESC to FRAUD CLOSED ACCNT Asks to Release hold Manually Linking Refund Update CX has question about their Check Any Migration ?'s Dispute Update Pin reset "Where is my DD?" Any escalation(besides fraud) WESTERN UNION VM Call( even if you transferred) Explained any SLA Mobile Wallet *Mentions hold times* Caller is an Applicant Assisted cx with 'reset password' File a complaint Temp React Declined Transx's CX Updating Email Log-In Issues IOV BLOCK "What is my Balance?" CX's Return is in VROL CX has email attached to old application CX Updating Address Card activation Dispute appeal ESC to FRAUD CLOSED ACCNT Asks to Release hold Manually Linking Refund Update CX has question about their Check Any Migration ?'s Dispute Update Pin reset "Where is my DD?" Any escalation(besides fraud) WESTERN UNION
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
VM Call( even if you transferred)
Explained any SLA
Mobile Wallet
*Mentions hold times*
Caller is an Applicant
Assisted cx with 'reset password'
File a complaint
Temp React
Declined Transx's
CX Updating Email
Log-In Issues
IOV BLOCK
"What is my Balance?"
CX's Return is in VROL
CX has email attached to old application
CX Updating Address
Card activation
Dispute appeal
ESC to FRAUD
CLOSED ACCNT
Asks to Release hold
Manually Linking
Refund Update
CX has question about their Check
Any Migration ?'s
Dispute Update
Pin reset
"Where is my DD?"
Any escalation(besides fraud)
WESTERN UNION