CX's Return is in VROL File a complaint Refund Update CX Updating Email Dispute appeal ESC to FRAUD Asks to Release hold Temp React Any escalation(besides fraud) "Where is my DD?" Assisted cx with 'reset password' Any Migration ?'s CX Updating Address Log-In Issues Explained any SLA Pin reset IOV BLOCK Mobile Wallet *Mentions hold times* Declined Transx's CX has question about their Check Manually Linking CX has email attached to old application Dispute Update WESTERN UNION "What is my Balance?" Card activation CLOSED ACCNT Caller is an Applicant VM Call( even if you transferred) CX's Return is in VROL File a complaint Refund Update CX Updating Email Dispute appeal ESC to FRAUD Asks to Release hold Temp React Any escalation(besides fraud) "Where is my DD?" Assisted cx with 'reset password' Any Migration ?'s CX Updating Address Log-In Issues Explained any SLA Pin reset IOV BLOCK Mobile Wallet *Mentions hold times* Declined Transx's CX has question about their Check Manually Linking CX has email attached to old application Dispute Update WESTERN UNION "What is my Balance?" Card activation CLOSED ACCNT Caller is an Applicant VM Call( even if you transferred)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CX's Return is in VROL
File a complaint
Refund Update
CX Updating Email
Dispute appeal
ESC to FRAUD
Asks to Release hold
Temp React
Any escalation(besides fraud)
"Where is my DD?"
Assisted cx with 'reset password'
Any Migration ?'s
CX Updating Address
Log-In Issues
Explained any SLA
Pin reset
IOV BLOCK
Mobile Wallet
*Mentions hold times*
Declined Transx's
CX has question about their Check
Manually Linking
CX has email attached to old application
Dispute Update
WESTERN UNION
"What is my Balance?"
Card activation
CLOSED ACCNT
Caller is an Applicant
VM Call( even if you transferred)