CLOSED ACCNT CX Updating Email Temp React Any Migration ?'s Refund Update IOV BLOCK Any escalation(besides fraud) VM Call( even if you transferred) "Where is my DD?" Declined Transx's Assisted cx with 'reset password' Dispute appeal CX Updating Address *Mentions hold times* CX's Return is in VROL Explained any SLA CX has question about their Check Card activation Caller is an Applicant Asks to Release hold Manually Linking File a complaint WESTERN UNION Mobile Wallet Dispute Update Pin reset "What is my Balance?" ESC to FRAUD CX has email attached to old application Log-In Issues CLOSED ACCNT CX Updating Email Temp React Any Migration ?'s Refund Update IOV BLOCK Any escalation(besides fraud) VM Call( even if you transferred) "Where is my DD?" Declined Transx's Assisted cx with 'reset password' Dispute appeal CX Updating Address *Mentions hold times* CX's Return is in VROL Explained any SLA CX has question about their Check Card activation Caller is an Applicant Asks to Release hold Manually Linking File a complaint WESTERN UNION Mobile Wallet Dispute Update Pin reset "What is my Balance?" ESC to FRAUD CX has email attached to old application Log-In Issues
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CLOSED ACCNT
CX Updating Email
Temp React
Any Migration ?'s
Refund Update
IOV BLOCK
Any escalation(besides fraud)
VM Call( even if you transferred)
"Where is my DD?"
Declined Transx's
Assisted cx with 'reset password'
Dispute appeal
CX Updating Address
*Mentions hold times*
CX's Return is in VROL
Explained any SLA
CX has question about their Check
Card activation
Caller is an Applicant
Asks to Release hold
Manually Linking
File a complaint
WESTERN UNION
Mobile Wallet
Dispute Update
Pin reset
"What is my Balance?"
ESC to FRAUD
CX has email attached to old application
Log-In Issues