Any Migration ?'s CX has question about their Check Dispute Update Log-In Issues WESTERN UNION "What is my Balance?" Manually Linking Any escalation(besides fraud) Dispute appeal CX's Return is in VROL Card activation CX Updating Address Explained any SLA File a complaint IOV BLOCK Pin reset CLOSED ACCNT "Where is my DD?" ESC to FRAUD *Mentions hold times* CX Updating Email Temp React Declined Transx's Refund Update Mobile Wallet CX has email attached to old application VM Call( even if you transferred) Asks to Release hold Assisted cx with 'reset password' Caller is an Applicant Any Migration ?'s CX has question about their Check Dispute Update Log-In Issues WESTERN UNION "What is my Balance?" Manually Linking Any escalation(besides fraud) Dispute appeal CX's Return is in VROL Card activation CX Updating Address Explained any SLA File a complaint IOV BLOCK Pin reset CLOSED ACCNT "Where is my DD?" ESC to FRAUD *Mentions hold times* CX Updating Email Temp React Declined Transx's Refund Update Mobile Wallet CX has email attached to old application VM Call( even if you transferred) Asks to Release hold Assisted cx with 'reset password' Caller is an Applicant
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Any Migration ?'s
CX has question about their Check
Dispute Update
Log-In Issues
WESTERN UNION
"What is my Balance?"
Manually Linking
Any escalation(besides fraud)
Dispute appeal
CX's Return is in VROL
Card activation
CX Updating Address
Explained any SLA
File a complaint
IOV BLOCK
Pin reset
CLOSED ACCNT
"Where is my DD?"
ESC to FRAUD
*Mentions hold times*
CX Updating Email
Temp React
Declined Transx's
Refund Update
Mobile Wallet
CX has email attached to old application
VM Call( even if you transferred)
Asks to Release hold
Assisted cx with 'reset password'
Caller is an Applicant