CX hasquestionabout theirCheckFile acomplaintAssistedcx with'resetpassword'Caller isanApplicantCXUpdatingAddressPinresetVM Call(even if youtransferred)Explainedany SLAIOVBLOCKCardactivation"What ismyBalance?""Whereis myDD?"TempReactAnyMigration?'sWESTERNUNIONCX hasemailattached tooldapplicationLog-InIssues*Mentionsholdtimes*DisputeUpdateESC toFRAUDDisputeappealCXUpdatingEmailMobileWalletAnyescalation(besidesfraud)ManuallyLinkingAsks toReleaseholdCLOSEDACCNTRefundUpdateCX'sReturn isin VROLDeclinedTransx'sCX hasquestionabout theirCheckFile acomplaintAssistedcx with'resetpassword'Caller isanApplicantCXUpdatingAddressPinresetVM Call(even if youtransferred)Explainedany SLAIOVBLOCKCardactivation"What ismyBalance?""Whereis myDD?"TempReactAnyMigration?'sWESTERNUNIONCX hasemailattached tooldapplicationLog-InIssues*Mentionsholdtimes*DisputeUpdateESC toFRAUDDisputeappealCXUpdatingEmailMobileWalletAnyescalation(besidesfraud)ManuallyLinkingAsks toReleaseholdCLOSEDACCNTRefundUpdateCX'sReturn isin VROLDeclinedTransx's

Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CX has question about their Check
  2. File a complaint
  3. Assisted cx with 'reset password'
  4. Caller is an Applicant
  5. CX Updating Address
  6. Pin reset
  7. VM Call( even if you transferred)
  8. Explained any SLA
  9. IOV BLOCK
  10. Card activation
  11. "What is my Balance?"
  12. "Where is my DD?"
  13. Temp React
  14. Any Migration ?'s
  15. WESTERN UNION
  16. CX has email attached to old application
  17. Log-In Issues
  18. *Mentions hold times*
  19. Dispute Update
  20. ESC to FRAUD
  21. Dispute appeal
  22. CX Updating Email
  23. Mobile Wallet
  24. Any escalation(besides fraud)
  25. Manually Linking
  26. Asks to Release hold
  27. CLOSED ACCNT
  28. Refund Update
  29. CX's Return is in VROL
  30. Declined Transx's