Asks toReleaseholdExplainedany SLA*Mentionsholdtimes*Log-InIssuesManuallyLinkingCXUpdatingAddressCX hasemailattached tooldapplicationAnyescalation(besidesfraud)"What ismyBalance?"PinresetCX'sReturn isin VROLCaller isanApplicantTempReactESC toFRAUDWESTERNUNIONAnyMigration?'sDeclinedTransx'sCXUpdatingEmailAssistedcx with'resetpassword'VM Call(even if youtransferred)CardactivationDisputeUpdateRefundUpdateFile acomplaintDisputeappealCX hasquestionabout theirCheckCLOSEDACCNT"Whereis myDD?"IOVBLOCKMobileWalletAsks toReleaseholdExplainedany SLA*Mentionsholdtimes*Log-InIssuesManuallyLinkingCXUpdatingAddressCX hasemailattached tooldapplicationAnyescalation(besidesfraud)"What ismyBalance?"PinresetCX'sReturn isin VROLCaller isanApplicantTempReactESC toFRAUDWESTERNUNIONAnyMigration?'sDeclinedTransx'sCXUpdatingEmailAssistedcx with'resetpassword'VM Call(even if youtransferred)CardactivationDisputeUpdateRefundUpdateFile acomplaintDisputeappealCX hasquestionabout theirCheckCLOSEDACCNT"Whereis myDD?"IOVBLOCKMobileWallet

Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Asks to Release hold
  2. Explained any SLA
  3. *Mentions hold times*
  4. Log-In Issues
  5. Manually Linking
  6. CX Updating Address
  7. CX has email attached to old application
  8. Any escalation(besides fraud)
  9. "What is my Balance?"
  10. Pin reset
  11. CX's Return is in VROL
  12. Caller is an Applicant
  13. Temp React
  14. ESC to FRAUD
  15. WESTERN UNION
  16. Any Migration ?'s
  17. Declined Transx's
  18. CX Updating Email
  19. Assisted cx with 'reset password'
  20. VM Call( even if you transferred)
  21. Card activation
  22. Dispute Update
  23. Refund Update
  24. File a complaint
  25. Dispute appeal
  26. CX has question about their Check
  27. CLOSED ACCNT
  28. "Where is my DD?"
  29. IOV BLOCK
  30. Mobile Wallet