Dispute Update Dispute appeal VM Call( even if you transferred) File a complaint CX has email attached to old application "What is my Balance?" Assisted cx with 'reset password' Log-In Issues ESC to FRAUD WESTERN UNION Temp React Any escalation(besides fraud) Card activation Declined Transx's Caller is an Applicant Asks to Release hold CX has question about their Check Mobile Wallet Refund Update "Where is my DD?" *Mentions hold times* IOV BLOCK CLOSED ACCNT CX Updating Email Manually Linking CX's Return is in VROL CX Updating Address Explained any SLA Pin reset Any Migration ?'s Dispute Update Dispute appeal VM Call( even if you transferred) File a complaint CX has email attached to old application "What is my Balance?" Assisted cx with 'reset password' Log-In Issues ESC to FRAUD WESTERN UNION Temp React Any escalation(besides fraud) Card activation Declined Transx's Caller is an Applicant Asks to Release hold CX has question about their Check Mobile Wallet Refund Update "Where is my DD?" *Mentions hold times* IOV BLOCK CLOSED ACCNT CX Updating Email Manually Linking CX's Return is in VROL CX Updating Address Explained any SLA Pin reset Any Migration ?'s
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Dispute Update
Dispute appeal
VM Call( even if you transferred)
File a complaint
CX has email attached to old application
"What is my Balance?"
Assisted cx with 'reset password'
Log-In Issues
ESC to FRAUD
WESTERN UNION
Temp React
Any escalation(besides fraud)
Card activation
Declined Transx's
Caller is an Applicant
Asks to Release hold
CX has question about their Check
Mobile Wallet
Refund Update
"Where is my DD?"
*Mentions hold times*
IOV BLOCK
CLOSED ACCNT
CX Updating Email
Manually Linking
CX's Return is in VROL
CX Updating Address
Explained any SLA
Pin reset
Any Migration ?'s