DisputeUpdateDisputeappealVM Call(even if youtransferred)File acomplaintCX hasemailattached tooldapplication"What ismyBalance?"Assistedcx with'resetpassword'Log-InIssuesESC toFRAUDWESTERNUNIONTempReactAnyescalation(besidesfraud)CardactivationDeclinedTransx'sCaller isanApplicantAsks toReleaseholdCX hasquestionabout theirCheckMobileWalletRefundUpdate"Whereis myDD?"*Mentionsholdtimes*IOVBLOCKCLOSEDACCNTCXUpdatingEmailManuallyLinkingCX'sReturn isin VROLCXUpdatingAddressExplainedany SLAPinresetAnyMigration?'sDisputeUpdateDisputeappealVM Call(even if youtransferred)File acomplaintCX hasemailattached tooldapplication"What ismyBalance?"Assistedcx with'resetpassword'Log-InIssuesESC toFRAUDWESTERNUNIONTempReactAnyescalation(besidesfraud)CardactivationDeclinedTransx'sCaller isanApplicantAsks toReleaseholdCX hasquestionabout theirCheckMobileWalletRefundUpdate"Whereis myDD?"*Mentionsholdtimes*IOVBLOCKCLOSEDACCNTCXUpdatingEmailManuallyLinkingCX'sReturn isin VROLCXUpdatingAddressExplainedany SLAPinresetAnyMigration?'s

Queue Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dispute Update
  2. Dispute appeal
  3. VM Call( even if you transferred)
  4. File a complaint
  5. CX has email attached to old application
  6. "What is my Balance?"
  7. Assisted cx with 'reset password'
  8. Log-In Issues
  9. ESC to FRAUD
  10. WESTERN UNION
  11. Temp React
  12. Any escalation(besides fraud)
  13. Card activation
  14. Declined Transx's
  15. Caller is an Applicant
  16. Asks to Release hold
  17. CX has question about their Check
  18. Mobile Wallet
  19. Refund Update
  20. "Where is my DD?"
  21. *Mentions hold times*
  22. IOV BLOCK
  23. CLOSED ACCNT
  24. CX Updating Email
  25. Manually Linking
  26. CX's Return is in VROL
  27. CX Updating Address
  28. Explained any SLA
  29. Pin reset
  30. Any Migration ?'s