Free!I regretto informthatBadnews:Dear(name),Hi,I willlookinto it.I willinvestigatethe matter.I hope thissolution isokay foryou.I hope you'llfind thissolutionsatisfactory.Seeyousoon!I lookforward tomeetingyou.FurthertoFollowingI'mdelightedto tell youthatGoodnews:I wouldlike toapologizeforSorryabout...IencloseI'm sendingyou...as anattachment.We wouldbegrateful ifyou couldCouldyouplease,Could youpleaseconfirm yourattendance?Let usknow ifyou'recoming!Yourssincerely,ByeBestwishes,CheersWe wouldappreciateit if youcould...Could youdo me afavourand...?Sorry, butI can'tmake it.Unfortunately,I shall beunable toattend themeeting.Free!I regretto informthatBadnews:Dear(name),Hi,I willlookinto it.I willinvestigatethe matter.I hope thissolution isokay foryou.I hope you'llfind thissolutionsatisfactory.Seeyousoon!I lookforward tomeetingyou.FurthertoFollowingI'mdelightedto tell youthatGoodnews:I wouldlike toapologizeforSorryabout...IencloseI'm sendingyou...as anattachment.We wouldbegrateful ifyou couldCouldyouplease,Could youpleaseconfirm yourattendance?Let usknow ifyou'recoming!Yourssincerely,ByeBestwishes,CheersWe wouldappreciateit if youcould...Could youdo me afavourand...?Sorry, butI can'tmake it.Unfortunately,I shall beunable toattend themeeting.

Formal vs. Informal Emails - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Bad news:
    I regret to inform that
  3. Hi,
    Dear (name),
  4. I will investigate the matter.
    I will look into it.
  5. I hope you'll find this solution satisfactory.
    I hope this solution is okay for you.
  6. I look forward to meeting you.
    See you soon!
  7. Following
    Further to
  8. Good news:
    I'm delighted to tell you that
  9. Sorry about...
    I would like to apologize for
  10. I'm sending you...as an attachment.
    I enclose
  11. Could you please,
    We would be grateful if you could
  12. Let us know if you're coming!
    Could you please confirm your attendance?
  13. Bye
    Yours sincerely,
  14. Cheers
    Best wishes,
  15. Could you do me a favour and...?
    We would appreciate it if you could...
  16. Unfortunately, I shall be unable to attend the meeting.
    Sorry, but I can't make it.