Listen tothecustomerEmpathy40%CICRSSPLUCOARSMercurySpillInformedDeliveryCOACorrectforManagers10%Over1000AnswerthephoneImportantorNoticedC360CustomerExperienceCustomerComplaintLog10seconds97%Tools andKnowledgeUSPIS64515daysIgnorethecustomerListen tothecustomerEmpathy40%CICRSSPLUCOARSMercurySpillInformedDeliveryCOACorrectforManagers10%Over1000AnswerthephoneImportantorNoticedC360CustomerExperienceCustomerComplaintLog10seconds97%Tools andKnowledgeUSPIS64515daysIgnorethecustomer

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listen to the customer
  2. Empathy
  3. 40%
  4. CICRS
  5. SPLU
  6. COARS
  7. Mercury Spill
  8. Informed Delivery
  9. COACorrect for Managers
  10. 10%
  11. Over 1000
  12. Answer the phone
  13. Important or Noticed
  14. C360
  15. Customer Experience
  16. Customer Complaint Log
  17. 10 seconds
  18. 97%
  19. Tools and Knowledge
  20. USPIS
  21. 6
  22. 45
  23. 15 days
  24. Ignore the customer