Recognized ambivalence “What are you going to do after this call?” Established Caller/Caller Alert Teen Line call “Have you eaten anything today?” Caller under age 18 Calling back = part of safety plan Asked all risk assessment Qs Gave resource: SAMHSA Gave resource: Teen Line Mentioned COVID-19 DDH call Asked all demographics Hang up/silent call Asked starting SRI Found us from therapist Waited 15+ min. for a call Gave resource: 211 “We’re here 24/7” Offered follow- up call ““Have you ever called a line like this before?” “J Doe” caller (anonymous) Strong counselor rapport! No thoughts of suicide today Found us online Prank call “What’s going on today?” Gave resource: Warmline Found us from school Support system identified Caller age 65+ Out-of- state caller 911 Diversion call Deescalated ending SRI 3rd party call Caller thanked counselor Recognized ambivalence “What are you going to do after this call?” Established Caller/Caller Alert Teen Line call “Have you eaten anything today?” Caller under age 18 Calling back = part of safety plan Asked all risk assessment Qs Gave resource: SAMHSA Gave resource: Teen Line Mentioned COVID-19 DDH call Asked all demographics Hang up/silent call Asked starting SRI Found us from therapist Waited 15+ min. for a call Gave resource: 211 “We’re here 24/7” Offered follow- up call ““Have you ever called a line like this before?” “J Doe” caller (anonymous) Strong counselor rapport! No thoughts of suicide today Found us online Prank call “What’s going on today?” Gave resource: Warmline Found us from school Support system identified Caller age 65+ Out-of- state caller 911 Diversion call Deescalated ending SRI 3rd party call Caller thanked counselor
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Recognized ambivalence
“What are you going to do after this call?”
Established Caller/Caller Alert
Teen Line call
“Have you eaten anything today?”
Caller under age 18
Calling back = part of safety plan
Asked all risk assessment Qs
Gave resource: SAMHSA
Gave resource: Teen Line
Mentioned COVID-19
DDH call
Asked all demographics
Hang up/silent call
Asked starting SRI
Found us from therapist
Waited 15+ min. for a call
Gave resource: 211
“We’re here 24/7”
Offered follow-up call
““Have you ever called a line like this before?”
“J Doe” caller (anonymous)
Strong counselor rapport!
No thoughts of suicide today
Found us online
Prank call
“What’s going on today?”
Gave resource: Warmline
Found us from school
Support system identified
Caller age 65+
Out-of-state caller
911 Diversion call
Deescalated ending SRI
3rd party call
Caller thanked counselor