Waited15+ min.for a callOfferedfollow-up call“J Doe”caller(anonymous)“What’sgoing ontoday?”CallerthankedcounselorAsked alldemographicsDeescalatedending SRIOut-of-statecaller“We’rehere24/7”Gaveresource:SAMHSAGaveresource:211Callingback = partof safetyplanNothoughtsof suicidetodayRecognizedambivalenceAsked allriskassessmentQsGaveresource:TeenLineFoundus fromtherapistMentionedCOVID-19TeenLinecallFoundusonlineHangup/silentcallCallerage65+911DiversioncallFoundus fromschoolSupportsystemidentified““Have youever called aline like thisbefore?”Gaveresource:WarmlineStrongcounselorrapport!EstablishedCaller/CallerAlert3rdpartycall“Have youeatenanythingtoday?”DDHcallCallerunderage 18PrankcallAskedstartingSRI“What areyou goingto do afterthis call?”Waited15+ min.for a callOfferedfollow-up call“J Doe”caller(anonymous)“What’sgoing ontoday?”CallerthankedcounselorAsked alldemographicsDeescalatedending SRIOut-of-statecaller“We’rehere24/7”Gaveresource:SAMHSAGaveresource:211Callingback = partof safetyplanNothoughtsof suicidetodayRecognizedambivalenceAsked allriskassessmentQsGaveresource:TeenLineFoundus fromtherapistMentionedCOVID-19TeenLinecallFoundusonlineHangup/silentcallCallerage65+911DiversioncallFoundus fromschoolSupportsystemidentified““Have youever called aline like thisbefore?”Gaveresource:WarmlineStrongcounselorrapport!EstablishedCaller/CallerAlert3rdpartycall“Have youeatenanythingtoday?”DDHcallCallerunderage 18PrankcallAskedstartingSRI“What areyou goingto do afterthis call?”

Listen In Bingo! (April 2021) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Waited 15+ min. for a call
  2. Offered follow-up call
  3. “J Doe” caller (anonymous)
  4. “What’s going on today?”
  5. Caller thanked counselor
  6. Asked all demographics
  7. Deescalated ending SRI
  8. Out-of-state caller
  9. “We’re here 24/7”
  10. Gave resource: SAMHSA
  11. Gave resource: 211
  12. Calling back = part of safety plan
  13. No thoughts of suicide today
  14. Recognized ambivalence
  15. Asked all risk assessment Qs
  16. Gave resource: Teen Line
  17. Found us from therapist
  18. Mentioned COVID-19
  19. Teen Line call
  20. Found us online
  21. Hang up/silent call
  22. Caller age 65+
  23. 911 Diversion call
  24. Found us from school
  25. Support system identified
  26. ““Have you ever called a line like this before?”
  27. Gave resource: Warmline
  28. Strong counselor rapport!
  29. Established Caller/Caller Alert
  30. 3rd party call
  31. “Have you eaten anything today?”
  32. DDH call
  33. Caller under age 18
  34. Prank call
  35. Asked starting SRI
  36. “What are you going to do after this call?”