AskedstartingSRIOut-of-statecallerGaveresource:SAMHSATeenLinecallSupportsystemidentifiedMentionedCOVID-19RecognizedambivalenceFoundus fromtherapistFoundus fromschoolFoundusonline911Diversioncall“What areyou goingto do afterthis call?”CallerthankedcounselorCallerunderage 18Asked alldemographicsStrongcounselorrapport!Waited15+ min.for a call3rdpartycall““Have youever called aline like thisbefore?”“J Doe”caller(anonymous)“We’rehere24/7”Gaveresource:WarmlineGaveresource:211Hangup/silentcallDeescalatedending SRIGaveresource:TeenLineOfferedfollow-up callNothoughtsof suicidetodayPrankcallEstablishedCaller/CallerAlert“Have youeatenanythingtoday?”Callingback = partof safetyplan“What’sgoing ontoday?”Asked allriskassessmentQsDDHcallCallerage65+AskedstartingSRIOut-of-statecallerGaveresource:SAMHSATeenLinecallSupportsystemidentifiedMentionedCOVID-19RecognizedambivalenceFoundus fromtherapistFoundus fromschoolFoundusonline911Diversioncall“What areyou goingto do afterthis call?”CallerthankedcounselorCallerunderage 18Asked alldemographicsStrongcounselorrapport!Waited15+ min.for a call3rdpartycall““Have youever called aline like thisbefore?”“J Doe”caller(anonymous)“We’rehere24/7”Gaveresource:WarmlineGaveresource:211Hangup/silentcallDeescalatedending SRIGaveresource:TeenLineOfferedfollow-up callNothoughtsof suicidetodayPrankcallEstablishedCaller/CallerAlert“Have youeatenanythingtoday?”Callingback = partof safetyplan“What’sgoing ontoday?”Asked allriskassessmentQsDDHcallCallerage65+

Listen In Bingo! (April 2021) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked starting SRI
  2. Out-of-state caller
  3. Gave resource: SAMHSA
  4. Teen Line call
  5. Support system identified
  6. Mentioned COVID-19
  7. Recognized ambivalence
  8. Found us from therapist
  9. Found us from school
  10. Found us online
  11. 911 Diversion call
  12. “What are you going to do after this call?”
  13. Caller thanked counselor
  14. Caller under age 18
  15. Asked all demographics
  16. Strong counselor rapport!
  17. Waited 15+ min. for a call
  18. 3rd party call
  19. ““Have you ever called a line like this before?”
  20. “J Doe” caller (anonymous)
  21. “We’re here 24/7”
  22. Gave resource: Warmline
  23. Gave resource: 211
  24. Hang up/silent call
  25. Deescalated ending SRI
  26. Gave resource: Teen Line
  27. Offered follow-up call
  28. No thoughts of suicide today
  29. Prank call
  30. Established Caller/Caller Alert
  31. “Have you eaten anything today?”
  32. Calling back = part of safety plan
  33. “What’s going on today?”
  34. Asked all risk assessment Qs
  35. DDH call
  36. Caller age 65+