Complainsabout drivingall overlooking forthe store.Asks for veryspecificpricing overthe phone.Puts glassesback on thewall aftertouchingthem.Complainsaboutpricing.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.No-shows3+ times.Clearly wantsto break up with/ divorce theirsignificantother.Calls toaskdirections.Calls lastminute tocancelappointment.Asks if allstaff hasbeenvaccinated.Voicemailbox full.Takesforever to fillout patientform.Forgets toinitialpatientform.Voicemailbox notset up.Gives off agenerallysexist vibe.Goes to lookat frameswhen told tosit in waitingarea.Thinkswe'reCostcoOptical.Asks you to lookup insurancewithout knowingtheir visonprovider.InterruptedyouansweringCOVID.screeningComes inwearing aninsufficientmask.Hung up onyou whenyou calledthem.Makes afuss aboutusing thebin."Can Ispeak tothemanager?"ComplainsaboutexpiredRx.Comesinsidewithout amask on.Pullsmaskdown totalk.Comes inlooking forUrgentCare.Doesn't fillout patientform aheadof time.Leansover frontdesk.Comes toappointment10+ minuteslate like nothinghappened.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier.Picked upprogressives afew days ago,complainingthey can't usethem.Doesn'twatchtheir kids.Karen.Complainsabout drivingall overlooking forthe store.Asks for veryspecificpricing overthe phone.Puts glassesback on thewall aftertouchingthem.Complainsaboutpricing.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.No-shows3+ times.Clearly wantsto break up with/ divorce theirsignificantother.Calls toaskdirections.Calls lastminute tocancelappointment.Asks if allstaff hasbeenvaccinated.Voicemailbox full.Takesforever to fillout patientform.Forgets toinitialpatientform.Voicemailbox notset up.Gives off agenerallysexist vibe.Goes to lookat frameswhen told tosit in waitingarea.Thinkswe'reCostcoOptical.Asks you to lookup insurancewithout knowingtheir visonprovider.InterruptedyouansweringCOVID.screeningComes inwearing aninsufficientmask.Hung up onyou whenyou calledthem.Makes afuss aboutusing thebin."Can Ispeak tothemanager?"ComplainsaboutexpiredRx.Comesinsidewithout amask on.Pullsmaskdown totalk.Comes inlooking forUrgentCare.Doesn't fillout patientform aheadof time.Leansover frontdesk.Comes toappointment10+ minuteslate like nothinghappened.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier.Picked upprogressives afew days ago,complainingthey can't usethem.Doesn'twatchtheir kids.Karen.

America's Best Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complains about driving all over looking for the store.
  2. Asks for very specific pricing over the phone.
  3. Puts glasses back on the wall after touching them.
  4. Complains about pricing.
  5. Asks "Well why didn't anybody tell me/call me?" about something they were definitely told.
  6. No-shows 3+ times.
  7. Clearly wants to break up with / divorce their significant other.
  8. Calls to ask directions.
  9. Calls last minute to cancel appointment.
  10. Asks if all staff has been vaccinated.
  11. Voicemail box full.
  12. Takes forever to fill out patient form.
  13. Forgets to initial patient form.
  14. Voicemail box not set up.
  15. Gives off a generally sexist vibe.
  16. Goes to look at frames when told to sit in waiting area.
  17. Thinks we're Costco Optical.
  18. Asks you to look up insurance without knowing their vison provider.
  19. Interrupted you answering COVID. screening
  20. Comes in wearing an insufficient mask.
  21. Hung up on you when you called them.
  22. Makes a fuss about using the bin.
  23. "Can I speak to the manager?"
  24. Complains about expired Rx.
  25. Comes inside without a mask on.
  26. Pulls mask down to talk.
  27. Comes in looking for Urgent Care.
  28. Doesn't fill out patient form ahead of time.
  29. Leans over front desk.
  30. Comes to appointment 10+ minutes late like nothing happened.
  31. Pulls out insurance during the final sale, even though they were asked earlier.
  32. Picked up progressives a few days ago, complaining they can't use them.
  33. Doesn't watch their kids.
  34. Karen.