Asks if allstaff hasbeenvaccinated.Voicemailbox full.Complainsaboutpricing.Gives off agenerallysexist vibe.Pullsmaskdown totalk.Comes inwearing aninsufficientmask.Karen.Clearly wantsto break up with/ divorce theirsignificantother.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier."Can Ispeak tothemanager?"Complainsabout drivingall overlooking forthe store.Comes inlooking forUrgentCare.Picked upprogressives afew days ago,complainingthey can't usethem.No-shows3+ times.Calls toaskdirections.InterruptedyouansweringCOVID.screeningMakes afuss aboutusing thebin.Comesinsidewithout amask on.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.Doesn't fillout patientform aheadof time.Calls lastminute tocancelappointment.ComplainsaboutexpiredRx.Forgets toinitialpatientform.Asks you to lookup insurancewithout knowingtheir visonprovider.Doesn'twatchtheir kids.Voicemailbox notset up.Puts glassesback on thewall aftertouchingthem.Takesforever to fillout patientform.Asks for veryspecificpricing overthe phone.Leansover frontdesk.Goes to lookat frameswhen told tosit in waitingarea.Thinkswe'reCostcoOptical.Comes toappointment10+ minuteslate like nothinghappened.Hung up onyou whenyou calledthem.Asks if allstaff hasbeenvaccinated.Voicemailbox full.Complainsaboutpricing.Gives off agenerallysexist vibe.Pullsmaskdown totalk.Comes inwearing aninsufficientmask.Karen.Clearly wantsto break up with/ divorce theirsignificantother.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier."Can Ispeak tothemanager?"Complainsabout drivingall overlooking forthe store.Comes inlooking forUrgentCare.Picked upprogressives afew days ago,complainingthey can't usethem.No-shows3+ times.Calls toaskdirections.InterruptedyouansweringCOVID.screeningMakes afuss aboutusing thebin.Comesinsidewithout amask on.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.Doesn't fillout patientform aheadof time.Calls lastminute tocancelappointment.ComplainsaboutexpiredRx.Forgets toinitialpatientform.Asks you to lookup insurancewithout knowingtheir visonprovider.Doesn'twatchtheir kids.Voicemailbox notset up.Puts glassesback on thewall aftertouchingthem.Takesforever to fillout patientform.Asks for veryspecificpricing overthe phone.Leansover frontdesk.Goes to lookat frameswhen told tosit in waitingarea.Thinkswe'reCostcoOptical.Comes toappointment10+ minuteslate like nothinghappened.Hung up onyou whenyou calledthem.

America's Best Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks if all staff has been vaccinated.
  2. Voicemail box full.
  3. Complains about pricing.
  4. Gives off a generally sexist vibe.
  5. Pulls mask down to talk.
  6. Comes in wearing an insufficient mask.
  7. Karen.
  8. Clearly wants to break up with / divorce their significant other.
  9. Pulls out insurance during the final sale, even though they were asked earlier.
  10. "Can I speak to the manager?"
  11. Complains about driving all over looking for the store.
  12. Comes in looking for Urgent Care.
  13. Picked up progressives a few days ago, complaining they can't use them.
  14. No-shows 3+ times.
  15. Calls to ask directions.
  16. Interrupted you answering COVID. screening
  17. Makes a fuss about using the bin.
  18. Comes inside without a mask on.
  19. Asks "Well why didn't anybody tell me/call me?" about something they were definitely told.
  20. Doesn't fill out patient form ahead of time.
  21. Calls last minute to cancel appointment.
  22. Complains about expired Rx.
  23. Forgets to initial patient form.
  24. Asks you to look up insurance without knowing their vison provider.
  25. Doesn't watch their kids.
  26. Voicemail box not set up.
  27. Puts glasses back on the wall after touching them.
  28. Takes forever to fill out patient form.
  29. Asks for very specific pricing over the phone.
  30. Leans over front desk.
  31. Goes to look at frames when told to sit in waiting area.
  32. Thinks we're Costco Optical.
  33. Comes to appointment 10+ minutes late like nothing happened.
  34. Hung up on you when you called them.