Calls toaskdirections.Goes to lookat frameswhen told tosit in waitingarea.InterruptedyouansweringCOVID.screeningComplainsaboutpricing.Karen.Takesforever to fillout patientform.Comes inlooking forUrgentCare.Asks you to lookup insurancewithout knowingtheir visonprovider."Can Ispeak tothemanager?"Comes toappointment10+ minuteslate like nothinghappened.Asks for veryspecificpricing overthe phone.Calls lastminute tocancelappointment.Voicemailbox notset up.Puts glassesback on thewall aftertouchingthem.Doesn'twatchtheir kids.Complainsabout drivingall overlooking forthe store.No-shows3+ times.Picked upprogressives afew days ago,complainingthey can't usethem.Forgets toinitialpatientform.Hung up onyou whenyou calledthem.Clearly wantsto break up with/ divorce theirsignificantother.Comesinsidewithout amask on.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier.ComplainsaboutexpiredRx.Leansover frontdesk.Pullsmaskdown totalk.Thinkswe'reCostcoOptical.Voicemailbox full.Doesn't fillout patientform aheadof time.Gives off agenerallysexist vibe.Comes inwearing aninsufficientmask.Asks if allstaff hasbeenvaccinated.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.Makes afuss aboutusing thebin.Calls toaskdirections.Goes to lookat frameswhen told tosit in waitingarea.InterruptedyouansweringCOVID.screeningComplainsaboutpricing.Karen.Takesforever to fillout patientform.Comes inlooking forUrgentCare.Asks you to lookup insurancewithout knowingtheir visonprovider."Can Ispeak tothemanager?"Comes toappointment10+ minuteslate like nothinghappened.Asks for veryspecificpricing overthe phone.Calls lastminute tocancelappointment.Voicemailbox notset up.Puts glassesback on thewall aftertouchingthem.Doesn'twatchtheir kids.Complainsabout drivingall overlooking forthe store.No-shows3+ times.Picked upprogressives afew days ago,complainingthey can't usethem.Forgets toinitialpatientform.Hung up onyou whenyou calledthem.Clearly wantsto break up with/ divorce theirsignificantother.Comesinsidewithout amask on.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier.ComplainsaboutexpiredRx.Leansover frontdesk.Pullsmaskdown totalk.Thinkswe'reCostcoOptical.Voicemailbox full.Doesn't fillout patientform aheadof time.Gives off agenerallysexist vibe.Comes inwearing aninsufficientmask.Asks if allstaff hasbeenvaccinated.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.Makes afuss aboutusing thebin.

America's Best Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls to ask directions.
  2. Goes to look at frames when told to sit in waiting area.
  3. Interrupted you answering COVID. screening
  4. Complains about pricing.
  5. Karen.
  6. Takes forever to fill out patient form.
  7. Comes in looking for Urgent Care.
  8. Asks you to look up insurance without knowing their vison provider.
  9. "Can I speak to the manager?"
  10. Comes to appointment 10+ minutes late like nothing happened.
  11. Asks for very specific pricing over the phone.
  12. Calls last minute to cancel appointment.
  13. Voicemail box not set up.
  14. Puts glasses back on the wall after touching them.
  15. Doesn't watch their kids.
  16. Complains about driving all over looking for the store.
  17. No-shows 3+ times.
  18. Picked up progressives a few days ago, complaining they can't use them.
  19. Forgets to initial patient form.
  20. Hung up on you when you called them.
  21. Clearly wants to break up with / divorce their significant other.
  22. Comes inside without a mask on.
  23. Pulls out insurance during the final sale, even though they were asked earlier.
  24. Complains about expired Rx.
  25. Leans over front desk.
  26. Pulls mask down to talk.
  27. Thinks we're Costco Optical.
  28. Voicemail box full.
  29. Doesn't fill out patient form ahead of time.
  30. Gives off a generally sexist vibe.
  31. Comes in wearing an insufficient mask.
  32. Asks if all staff has been vaccinated.
  33. Asks "Well why didn't anybody tell me/call me?" about something they were definitely told.
  34. Makes a fuss about using the bin.