Asks if allstaff hasbeenvaccinated.Hung up onyou whenyou calledthem.Thinkswe'reCostcoOptical.Comes inwearing aninsufficientmask.ComplainsaboutexpiredRx.Asks for veryspecificpricing overthe phone.Gives off agenerallysexist vibe.Pullsmaskdown totalk.Goes to lookat frameswhen told tosit in waitingarea.InterruptedyouansweringCOVID.screeningAsks you to lookup insurancewithout knowingtheir visonprovider.Forgets toinitialpatientform.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier.Picked upprogressives afew days ago,complainingthey can't usethem.Voicemailbox notset up.Calls lastminute tocancelappointment.Voicemailbox full.Doesn'twatchtheir kids.Comesinsidewithout amask on.Karen.Doesn't fillout patientform aheadof time.Comes toappointment10+ minuteslate like nothinghappened.Clearly wantsto break up with/ divorce theirsignificantother.Makes afuss aboutusing thebin.Takesforever to fillout patientform."Can Ispeak tothemanager?"Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.Complainsabout drivingall overlooking forthe store.Calls toaskdirections.Leansover frontdesk.No-shows3+ times.Puts glassesback on thewall aftertouchingthem.Comes inlooking forUrgentCare.Complainsaboutpricing.Asks if allstaff hasbeenvaccinated.Hung up onyou whenyou calledthem.Thinkswe'reCostcoOptical.Comes inwearing aninsufficientmask.ComplainsaboutexpiredRx.Asks for veryspecificpricing overthe phone.Gives off agenerallysexist vibe.Pullsmaskdown totalk.Goes to lookat frameswhen told tosit in waitingarea.InterruptedyouansweringCOVID.screeningAsks you to lookup insurancewithout knowingtheir visonprovider.Forgets toinitialpatientform.Pulls outinsurance duringthe final sale, eventhough they wereasked earlier.Picked upprogressives afew days ago,complainingthey can't usethem.Voicemailbox notset up.Calls lastminute tocancelappointment.Voicemailbox full.Doesn'twatchtheir kids.Comesinsidewithout amask on.Karen.Doesn't fillout patientform aheadof time.Comes toappointment10+ minuteslate like nothinghappened.Clearly wantsto break up with/ divorce theirsignificantother.Makes afuss aboutusing thebin.Takesforever to fillout patientform."Can Ispeak tothemanager?"Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.Complainsabout drivingall overlooking forthe store.Calls toaskdirections.Leansover frontdesk.No-shows3+ times.Puts glassesback on thewall aftertouchingthem.Comes inlooking forUrgentCare.Complainsaboutpricing.

America's Best Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Asks if all staff has been vaccinated.
  2. Hung up on you when you called them.
  3. Thinks we're Costco Optical.
  4. Comes in wearing an insufficient mask.
  5. Complains about expired Rx.
  6. Asks for very specific pricing over the phone.
  7. Gives off a generally sexist vibe.
  8. Pulls mask down to talk.
  9. Goes to look at frames when told to sit in waiting area.
  10. Interrupted you answering COVID. screening
  11. Asks you to look up insurance without knowing their vison provider.
  12. Forgets to initial patient form.
  13. Pulls out insurance during the final sale, even though they were asked earlier.
  14. Picked up progressives a few days ago, complaining they can't use them.
  15. Voicemail box not set up.
  16. Calls last minute to cancel appointment.
  17. Voicemail box full.
  18. Doesn't watch their kids.
  19. Comes inside without a mask on.
  20. Karen.
  21. Doesn't fill out patient form ahead of time.
  22. Comes to appointment 10+ minutes late like nothing happened.
  23. Clearly wants to break up with / divorce their significant other.
  24. Makes a fuss about using the bin.
  25. Takes forever to fill out patient form.
  26. "Can I speak to the manager?"
  27. Asks "Well why didn't anybody tell me/call me?" about something they were definitely told.
  28. Complains about driving all over looking for the store.
  29. Calls to ask directions.
  30. Leans over front desk.
  31. No-shows 3+ times.
  32. Puts glasses back on the wall after touching them.
  33. Comes in looking for Urgent Care.
  34. Complains about pricing.