Puts glassesback on thewall aftertouchingthem.Picked upprogressives afew days ago,complainingthey can't usethem.Gives off agenerallysexist vibe.Clearly wantsto break up with/ divorce theirsignificantother.Comes inlooking forUrgentCare.InterruptedyouansweringCOVID.screeningPulls outinsurance duringthe final sale, eventhough they wereasked earlier.Comes toappointment10+ minuteslate like nothinghappened."Can Ispeak tothemanager?"Calls toaskdirections.Thinkswe'reCostcoOptical.Doesn'twatchtheir kids.Comesinsidewithout amask on.Asks you to lookup insurancewithout knowingtheir visonprovider.Complainsabout drivingall overlooking forthe store.Makes afuss aboutusing thebin.Voicemailbox full.Doesn't fillout patientform aheadof time.Comes inwearing aninsufficientmask.Hung up onyou whenyou calledthem.Takesforever to fillout patientform.Voicemailbox notset up.Forgets toinitialpatientform.ComplainsaboutexpiredRx.Calls lastminute tocancelappointment.Pullsmaskdown totalk.Complainsaboutpricing.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.No-shows3+ times.Karen.Goes to lookat frameswhen told tosit in waitingarea.Leansover frontdesk.Asks if allstaff hasbeenvaccinated.Asks for veryspecificpricing overthe phone.Puts glassesback on thewall aftertouchingthem.Picked upprogressives afew days ago,complainingthey can't usethem.Gives off agenerallysexist vibe.Clearly wantsto break up with/ divorce theirsignificantother.Comes inlooking forUrgentCare.InterruptedyouansweringCOVID.screeningPulls outinsurance duringthe final sale, eventhough they wereasked earlier.Comes toappointment10+ minuteslate like nothinghappened."Can Ispeak tothemanager?"Calls toaskdirections.Thinkswe'reCostcoOptical.Doesn'twatchtheir kids.Comesinsidewithout amask on.Asks you to lookup insurancewithout knowingtheir visonprovider.Complainsabout drivingall overlooking forthe store.Makes afuss aboutusing thebin.Voicemailbox full.Doesn't fillout patientform aheadof time.Comes inwearing aninsufficientmask.Hung up onyou whenyou calledthem.Takesforever to fillout patientform.Voicemailbox notset up.Forgets toinitialpatientform.ComplainsaboutexpiredRx.Calls lastminute tocancelappointment.Pullsmaskdown totalk.Complainsaboutpricing.Asks "Well whydidn't anybody tellme/call me?"about somethingthey weredefinitely told.No-shows3+ times.Karen.Goes to lookat frameswhen told tosit in waitingarea.Leansover frontdesk.Asks if allstaff hasbeenvaccinated.Asks for veryspecificpricing overthe phone.

America's Best Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
  1. Puts glasses back on the wall after touching them.
  2. Picked up progressives a few days ago, complaining they can't use them.
  3. Gives off a generally sexist vibe.
  4. Clearly wants to break up with / divorce their significant other.
  5. Comes in looking for Urgent Care.
  6. Interrupted you answering COVID. screening
  7. Pulls out insurance during the final sale, even though they were asked earlier.
  8. Comes to appointment 10+ minutes late like nothing happened.
  9. "Can I speak to the manager?"
  10. Calls to ask directions.
  11. Thinks we're Costco Optical.
  12. Doesn't watch their kids.
  13. Comes inside without a mask on.
  14. Asks you to look up insurance without knowing their vison provider.
  15. Complains about driving all over looking for the store.
  16. Makes a fuss about using the bin.
  17. Voicemail box full.
  18. Doesn't fill out patient form ahead of time.
  19. Comes in wearing an insufficient mask.
  20. Hung up on you when you called them.
  21. Takes forever to fill out patient form.
  22. Voicemail box not set up.
  23. Forgets to initial patient form.
  24. Complains about expired Rx.
  25. Calls last minute to cancel appointment.
  26. Pulls mask down to talk.
  27. Complains about pricing.
  28. Asks "Well why didn't anybody tell me/call me?" about something they were definitely told.
  29. No-shows 3+ times.
  30. Karen.
  31. Goes to look at frames when told to sit in waiting area.
  32. Leans over front desk.
  33. Asks if all staff has been vaccinated.
  34. Asks for very specific pricing over the phone.