To catchinternalfraudWhat is thebenefit of asurprisecash count?ReporttoROMYou uncoversomethingsuspicious whileconducting a cashcount, what do youdo?SurprisecashcountsWhat creates anopportunityto catch anassociate forcebalancing orstealing from theirdrawer?A first line ofdefense tomonitor controlfunctions andmitigate internalrisksWhat is asurprisecashcount?Dashboard isnot completed/not properlydistributing keysand combosWhat aresome topissues forSaturdaybanking?BranchManager,Team Lead, orVault custodian(if manager hascash box)Who cancall acashcount?MonthlyHow oftenshould acash countbeconducted?Custodianparticipated in cashcount rather thanobserving only, theaudit button was notselected prior tocounting, and review ofcashless box was notdone.What couldbe an issuewith cashcounts?Manager willreview fortransactions afterEOD, buy/sellsfrom prior day,sign ons prior toCCHow do youreview an EJas part of theCash Count?DashboardWhat processis in place atthe branch toensure tasksare completed?Visiting branchwillcall Saturdaybranch forcorrectcombos.How doyou getcombos forSaturdayA tool createdto help trackthe completionof variousactivitieswhat isbranchdashboard?Buy/selltransactions fromprior day, anyoffsetting entriesand excessivereversalsHow do youreview an EJas part of theCash Count?Manager willpick them upfrom thebranch beforeSaturday.How do youget keys fora Saturdaybranch?Eliminatespaper, centrallocation forinformation,reminder tocomplete tasksWhatpurposedoes thedashboardhold?Customers areturned away forwire transfer/associatesdon’t properly countinand out of cashdrawersWhat aresome topissues forSaturdaybanking?Same associatescounting each time,EJs werenot reviewed, cashsources werenot countedcorrectly or at allWhat couldbe an issuewith cashcounts?Review thedashboardusing thereports tabHow can weensure thedashboard iscompleteddaily?Sameway asMonday-FridayHow doSaturdaybranchesfunction?Free!To catchinternalfraudWhat is thebenefit of asurprisecash count?ReporttoROMYou uncoversomethingsuspicious whileconducting a cashcount, what do youdo?SurprisecashcountsWhat creates anopportunityto catch anassociate forcebalancing orstealing from theirdrawer?A first line ofdefense tomonitor controlfunctions andmitigate internalrisksWhat is asurprisecashcount?Dashboard isnot completed/not properlydistributing keysand combosWhat aresome topissues forSaturdaybanking?BranchManager,Team Lead, orVault custodian(if manager hascash box)Who cancall acashcount?MonthlyHow oftenshould acash countbeconducted?Custodianparticipated in cashcount rather thanobserving only, theaudit button was notselected prior tocounting, and review ofcashless box was notdone.What couldbe an issuewith cashcounts?Manager willreview fortransactions afterEOD, buy/sellsfrom prior day,sign ons prior toCCHow do youreview an EJas part of theCash Count?DashboardWhat processis in place atthe branch toensure tasksare completed?Visiting branchwillcall Saturdaybranch forcorrectcombos.How doyou getcombos forSaturdayA tool createdto help trackthe completionof variousactivitieswhat isbranchdashboard?Buy/selltransactions fromprior day, anyoffsetting entriesand excessivereversalsHow do youreview an EJas part of theCash Count?Manager willpick them upfrom thebranch beforeSaturday.How do youget keys fora Saturdaybranch?Eliminatespaper, centrallocation forinformation,reminder tocomplete tasksWhatpurposedoes thedashboardhold?Customers areturned away forwire transfer/associatesdon’t properly countinand out of cashdrawersWhat aresome topissues forSaturdaybanking?Same associatescounting each time,EJs werenot reviewed, cashsources werenot countedcorrectly or at allWhat couldbe an issuewith cashcounts?Review thedashboardusing thereports tabHow can weensure thedashboard iscompleteddaily?Sameway asMonday-FridayHow doSaturdaybranchesfunction?Free!

Cash Counts/ Saturday Banking/ Dashboard - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the benefit of a surprise cash count?
    To catch internal fraud
  2. You uncover something suspicious while conducting a cash count, what do you do?
    Report to ROM
  3. What creates an opportunity to catch an associate force balancing or stealing from their drawer?
    Surprise cash counts
  4. What is a surprise cash count?
    A first line of defense to monitor control functions and mitigate internal risks
  5. What are some top issues for Saturday banking?
    Dashboard is not completed/ not properly distributing keys and combos
  6. Who can call a cash count?
    Branch Manager, Team Lead, or Vault custodian (if manager has cash box)
  7. How often should a cash count be conducted?
    Monthly
  8. What could be an issue with cash counts?
    Custodian participated in cash count rather than observing only, the audit button was not selected prior to counting, and review of cashless box was not done.
  9. How do you review an EJ as part of the Cash Count?
    Manager will review for transactions after EOD, buy/sells from prior day, sign ons prior to CC
  10. What process is in place at the branch to ensure tasks are completed?
    Dashboard
  11. How do you get combos for Saturday
    Visiting branch will call Saturday branch for correct combos.
  12. what is branch dashboard?
    A tool created to help track the completion of various activities
  13. How do you review an EJ as part of the Cash Count?
    Buy/sell transactions from prior day, any offsetting entries and excessive reversals
  14. How do you get keys for a Saturday branch?
    Manager will pick them up from the branch before Saturday.
  15. What purpose does the dashboard hold?
    Eliminates paper, central location for information, reminder to complete tasks
  16. What are some top issues for Saturday banking?
    Customers are turned away for wire transfer/ associates don’t properly count in and out of cash drawers
  17. What could be an issue with cash counts?
    Same associates counting each time, EJs were not reviewed, cash sources were not counted correctly or at all
  18. How can we ensure the dashboard is completed daily?
    Review the dashboard using the reports tab
  19. How do Saturday branches function?
    Same way as Monday-Friday
  20. Free!