Had a rejection in the last two weeks 2+ Claims in One Call Customer from your home area 3rd Party Rental Domestic Animal Collision U-Drive Confirmation Drug/Alcohol Involved Insured Struck Parked Vehicle PST Exempt Hit & Run Customer Provided Photos Incorrect Rental Rate Used the Handbook Split Liability Section 45 Incorrect Date of Loss Call about Demand to Report Letter Injury ARMS Rental 6+ Questions on One Call Booked Road Run Prairie Chicken claim 4+ Previous Claims on VIN Expense Reserves Positive SDR Response Estimate Dispatched Staff Claim Glass Transferred Non- Drivable Change Vehicle Information Mechanical Failure Used the Resources Incorrect Customer Information Approved Driver Warranty Negative SDR Response Transferred TL Found Answer to Question in Your OneNote Diagram GIS Error(s) Insured Struck While Parked Multiple Vehicle Claim 15+min Call Hail Contentious Claim Delete/Duplicate Claim Hung Up On by Customer Wind Customer called 9999 times on claim Change Operator Got yelled at by customer Towing BF Liability Clear Insured gave wrong 3rd party DPP App Eye glass restriction corrected/removed Repairability Calculator GREEN Car Seat Replacement Vehicle for Hire Deer claim Highway Traffic Broad Appeal Process Had a rejection in the last two weeks 2+ Claims in One Call Customer from your home area 3rd Party Rental Domestic Animal Collision U-Drive Confirmation Drug/Alcohol Involved Insured Struck Parked Vehicle PST Exempt Hit & Run Customer Provided Photos Incorrect Rental Rate Used the Handbook Split Liability Section 45 Incorrect Date of Loss Call about Demand to Report Letter Injury ARMS Rental 6+ Questions on One Call Booked Road Run Prairie Chicken claim 4+ Previous Claims on VIN Expense Reserves Positive SDR Response Estimate Dispatched Staff Claim Glass Transferred Non- Drivable Change Vehicle Information Mechanical Failure Used the Resources Incorrect Customer Information Approved Driver Warranty Negative SDR Response Transferred TL Found Answer to Question in Your OneNote Diagram GIS Error(s) Insured Struck While Parked Multiple Vehicle Claim 15+min Call Hail Contentious Claim Delete/Duplicate Claim Hung Up On by Customer Wind Customer called 9999 times on claim Change Operator Got yelled at by customer Towing BF Liability Clear Insured gave wrong 3rd party DPP App Eye glass restriction corrected/removed Repairability Calculator GREEN Car Seat Replacement Vehicle for Hire Deer claim Highway Traffic Broad Appeal Process
(Print)
Had a rejection in the last two weeks
2+ Claims in One Call
Customer from your home area
3rd Party Rental
Domestic Animal Collision
U-Drive Confirmation
Drug/Alcohol Involved
Insured Struck Parked Vehicle
PST Exempt
Hit & Run
Customer Provided Photos
Incorrect Rental Rate
Used the Handbook
Split Liability
Section 45
Incorrect Date of Loss
Call about Demand to Report Letter
Injury
ARMS Rental
6+ Questions on One Call
Booked Road Run
Prairie Chicken claim
4+ Previous Claims on VIN
Expense Reserves
Positive SDR Response
Estimate Dispatched
Staff Claim
Glass
Transferred Non-Drivable
Change Vehicle Information
Mechanical Failure
Used the Resources
Incorrect Customer Information
Approved Driver Warranty
Negative SDR Response
Transferred TL
Found Answer to Question in Your OneNote
Diagram
GIS Error(s)
Insured Struck While Parked
Multiple Vehicle Claim
15+min Call
Hail
Contentious Claim
Delete/Duplicate Claim
Hung Up On by Customer
Wind
Customer called 9999 times on claim
Change Operator
Got yelled at by customer
Towing
BF Liability Clear
Insured gave wrong 3rd party
DPP App
Eye glass restriction corrected/removed
Repairability Calculator GREEN
Car Seat Replacement
Vehicle for Hire
Deer claim
Highway Traffic Broad Appeal Process
