Got yelled at by customer Staff Claim Customer from your home area Section 45 Contentious Claim Prairie Chicken claim GIS Error(s) Expense Reserves Incorrect Customer Information Wind Car Seat Replacement Change Operator Used the Resources Deer claim U-Drive Confirmation Incorrect Rental Rate PST Exempt Incorrect Date of Loss Eye glass restriction corrected/removed Used the Handbook Insured Struck Parked Vehicle Negative SDR Response Positive SDR Response Hung Up On by Customer ARMS Rental Delete/Duplicate Claim BF Liability Clear Repairability Calculator GREEN Insured Struck While Parked Found Answer to Question in Your OneNote Drug/Alcohol Involved Hail Vehicle for Hire Glass 6+ Questions on One Call Had a rejection in the last two weeks Approved Driver Warranty Domestic Animal Collision Mechanical Failure Customer called 9999 times on claim Change Vehicle Information Multiple Vehicle Claim Transferred Non- Drivable Insured gave wrong 3rd party Customer Provided Photos Call about Demand to Report Letter Transferred TL Estimate Dispatched Diagram 15+min Call Split Liability Injury Hit & Run DPP App Booked Road Run Towing 2+ Claims in One Call Highway Traffic Broad Appeal Process 3rd Party Rental 4+ Previous Claims on VIN Got yelled at by customer Staff Claim Customer from your home area Section 45 Contentious Claim Prairie Chicken claim GIS Error(s) Expense Reserves Incorrect Customer Information Wind Car Seat Replacement Change Operator Used the Resources Deer claim U-Drive Confirmation Incorrect Rental Rate PST Exempt Incorrect Date of Loss Eye glass restriction corrected/removed Used the Handbook Insured Struck Parked Vehicle Negative SDR Response Positive SDR Response Hung Up On by Customer ARMS Rental Delete/Duplicate Claim BF Liability Clear Repairability Calculator GREEN Insured Struck While Parked Found Answer to Question in Your OneNote Drug/Alcohol Involved Hail Vehicle for Hire Glass 6+ Questions on One Call Had a rejection in the last two weeks Approved Driver Warranty Domestic Animal Collision Mechanical Failure Customer called 9999 times on claim Change Vehicle Information Multiple Vehicle Claim Transferred Non- Drivable Insured gave wrong 3rd party Customer Provided Photos Call about Demand to Report Letter Transferred TL Estimate Dispatched Diagram 15+min Call Split Liability Injury Hit & Run DPP App Booked Road Run Towing 2+ Claims in One Call Highway Traffic Broad Appeal Process 3rd Party Rental 4+ Previous Claims on VIN
(Print)
Got yelled at by customer
Staff Claim
Customer from your home area
Section 45
Contentious Claim
Prairie Chicken claim
GIS Error(s)
Expense Reserves
Incorrect Customer Information
Wind
Car Seat Replacement
Change Operator
Used the Resources
Deer claim
U-Drive Confirmation
Incorrect Rental Rate
PST Exempt
Incorrect Date of Loss
Eye glass restriction corrected/removed
Used the Handbook
Insured Struck Parked Vehicle
Negative SDR Response
Positive SDR Response
Hung Up On by Customer
ARMS Rental
Delete/Duplicate Claim
BF Liability Clear
Repairability Calculator GREEN
Insured Struck While Parked
Found Answer to Question in Your OneNote
Drug/Alcohol Involved
Hail
Vehicle for Hire
Glass
6+ Questions on One Call
Had a rejection in the last two weeks
Approved Driver Warranty
Domestic Animal Collision
Mechanical Failure
Customer called 9999 times on claim
Change Vehicle Information
Multiple Vehicle Claim
Transferred Non-Drivable
Insured gave wrong 3rd party
Customer Provided Photos
Call about Demand to Report Letter
Transferred TL
Estimate Dispatched
Diagram
15+min Call
Split Liability
Injury
Hit & Run
DPP App
Booked Road Run
Towing
2+ Claims in One Call
Highway Traffic Broad Appeal Process
3rd Party Rental
4+ Previous Claims on VIN
