Service alapsedpolicyCustomeror AgentmentionsFloTransfer orreferred acustomer toPersonallinesProcessapaymentSharesomethingaboutyourself inthe team chatCompleteda newquote foran agentTransferredor serviced aDuck CreekPolicySend a Lossrun to anagent orcustomerEmailed/FaxedCOI toCustomerHelped anagent witha quote inFAOServicedaColoradoPolicyprovide anagent orcustomer withour emailaddressCustomer/Agentcalls you by thewrong nameReinstatea policyTransfercaller toBITService apolicy thatends in"9"Added/RemovedVehicleHelpedagent orcustomerwith OLSWorked witha customerwho needsaninterpreterProcesseda renewalReceive acustomercomplimentChangea billplanAdded orRemovea DriverService callwhere callerhas a BritishaccentService alapsedpolicyCustomeror AgentmentionsFloTransfer orreferred acustomer toPersonallinesProcessapaymentSharesomethingaboutyourself inthe team chatCompleteda newquote foran agentTransferredor serviced aDuck CreekPolicySend a Lossrun to anagent orcustomerEmailed/FaxedCOI toCustomerHelped anagent witha quote inFAOServicedaColoradoPolicyprovide anagent orcustomer withour emailaddressCustomer/Agentcalls you by thewrong nameReinstatea policyTransfercaller toBITService apolicy thatends in"9"Added/RemovedVehicleHelpedagent orcustomerwith OLSWorked witha customerwho needsaninterpreterProcesseda renewalReceive acustomercomplimentChangea billplanAdded orRemovea DriverService callwhere callerhas a Britishaccent

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service a lapsed policy
  2. Customer or Agent mentions Flo
  3. Transfer or referred a customer to Personal lines
  4. Process a payment
  5. Share something about yourself in the team chat
  6. Completed a new quote for an agent
  7. Transferred or serviced a Duck Creek Policy
  8. Send a Loss run to an agent or customer
  9. Emailed/Faxed COI to Customer
  10. Helped an agent with a quote in FAO
  11. Serviced a Colorado Policy
  12. provide an agent or customer with our email address
  13. Customer/Agent calls you by the wrong name
  14. Reinstate a policy
  15. Transfer caller to BIT
  16. Service a policy that ends in "9"
  17. Added/Removed Vehicle
  18. Helped agent or customer with OLS
  19. Worked with a customer who needs an interpreter
  20. Processed a renewal
  21. Receive a customer compliment
  22. Change a bill plan
  23. Added or Remove a Driver
  24. Service call where caller has a British accent