Reinstatea policyHelped anagent witha quote inFAOAdded/RemovedVehicleHelpedagent orcustomerwith OLSService callwhere callerhas a BritishaccentCompleteda newquote foran agentProcessapaymentTransfer orreferred acustomer toPersonallinesWorked witha customerwho needsaninterpreterCustomeror AgentmentionsFloProcesseda renewalTransfercaller toBITChangea billplanReceive acustomercomplimentSend a Lossrun to anagent orcustomerprovide anagent orcustomer withour emailaddressService apolicy thatends in"9"Transferredor serviced aDuck CreekPolicyCustomer/Agentcalls you by thewrong nameAdded orRemovea DriverServicedaColoradoPolicySharesomethingaboutyourself inthe team chatService alapsedpolicyEmailed/FaxedCOI toCustomerReinstatea policyHelped anagent witha quote inFAOAdded/RemovedVehicleHelpedagent orcustomerwith OLSService callwhere callerhas a BritishaccentCompleteda newquote foran agentProcessapaymentTransfer orreferred acustomer toPersonallinesWorked witha customerwho needsaninterpreterCustomeror AgentmentionsFloProcesseda renewalTransfercaller toBITChangea billplanReceive acustomercomplimentSend a Lossrun to anagent orcustomerprovide anagent orcustomer withour emailaddressService apolicy thatends in"9"Transferredor serviced aDuck CreekPolicyCustomer/Agentcalls you by thewrong nameAdded orRemovea DriverServicedaColoradoPolicySharesomethingaboutyourself inthe team chatService alapsedpolicyEmailed/FaxedCOI toCustomer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reinstate a policy
  2. Helped an agent with a quote in FAO
  3. Added/Removed Vehicle
  4. Helped agent or customer with OLS
  5. Service call where caller has a British accent
  6. Completed a new quote for an agent
  7. Process a payment
  8. Transfer or referred a customer to Personal lines
  9. Worked with a customer who needs an interpreter
  10. Customer or Agent mentions Flo
  11. Processed a renewal
  12. Transfer caller to BIT
  13. Change a bill plan
  14. Receive a customer compliment
  15. Send a Loss run to an agent or customer
  16. provide an agent or customer with our email address
  17. Service a policy that ends in "9"
  18. Transferred or serviced a Duck Creek Policy
  19. Customer/Agent calls you by the wrong name
  20. Added or Remove a Driver
  21. Serviced a Colorado Policy
  22. Share something about yourself in the team chat
  23. Service a lapsed policy
  24. Emailed/Faxed COI to Customer