Processeda renewalHelpedagent orcustomerwith OLSSharesomethingaboutyourself inthe team chatSend a Lossrun to anagent orcustomerTransfercaller toBITService alapsedpolicyService apolicy thatends in"9"Completeda newquote foran agentTransfer orreferred acustomer toPersonallinesAdded orRemovea DriverAdded/RemovedVehicleProcessapaymentServicedaColoradoPolicyEmailed/FaxedCOI toCustomerTransferredor serviced aDuck CreekPolicyReceive acustomercomplimentWorked witha customerwho needsaninterpreterCustomer/Agentcalls you by thewrong nameprovide anagent orcustomer withour emailaddressCustomeror AgentmentionsFloChangea billplanService callwhere callerhas a BritishaccentReinstatea policyHelped anagent witha quote inFAOProcesseda renewalHelpedagent orcustomerwith OLSSharesomethingaboutyourself inthe team chatSend a Lossrun to anagent orcustomerTransfercaller toBITService alapsedpolicyService apolicy thatends in"9"Completeda newquote foran agentTransfer orreferred acustomer toPersonallinesAdded orRemovea DriverAdded/RemovedVehicleProcessapaymentServicedaColoradoPolicyEmailed/FaxedCOI toCustomerTransferredor serviced aDuck CreekPolicyReceive acustomercomplimentWorked witha customerwho needsaninterpreterCustomer/Agentcalls you by thewrong nameprovide anagent orcustomer withour emailaddressCustomeror AgentmentionsFloChangea billplanService callwhere callerhas a BritishaccentReinstatea policyHelped anagent witha quote inFAO

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed a renewal
  2. Helped agent or customer with OLS
  3. Share something about yourself in the team chat
  4. Send a Loss run to an agent or customer
  5. Transfer caller to BIT
  6. Service a lapsed policy
  7. Service a policy that ends in "9"
  8. Completed a new quote for an agent
  9. Transfer or referred a customer to Personal lines
  10. Added or Remove a Driver
  11. Added/Removed Vehicle
  12. Process a payment
  13. Serviced a Colorado Policy
  14. Emailed/Faxed COI to Customer
  15. Transferred or serviced a Duck Creek Policy
  16. Receive a customer compliment
  17. Worked with a customer who needs an interpreter
  18. Customer/Agent calls you by the wrong name
  19. provide an agent or customer with our email address
  20. Customer or Agent mentions Flo
  21. Change a bill plan
  22. Service call where caller has a British accent
  23. Reinstate a policy
  24. Helped an agent with a quote in FAO