Sharesomethingaboutyourself inthe team chatReceive acustomercomplimentprovide anagent orcustomer withour emailaddressAdded/RemovedVehicleHelpedagent orcustomerwith OLSTransferredor serviced aDuck CreekPolicyTransfer orreferred acustomer toPersonallinesCustomeror AgentmentionsFloSend a Lossrun to anagent orcustomerAdded orRemovea DriverService apolicy thatends in"9"ServicedaColoradoPolicyReinstatea policyProcessapaymentService alapsedpolicyCompleteda newquote foran agentCustomer/Agentcalls you by thewrong nameWorked witha customerwho needsaninterpreterService callwhere callerhas a BritishaccentEmailed/FaxedCOI toCustomerHelped anagent witha quote inFAOTransfercaller toBITProcesseda renewalChangea billplanSharesomethingaboutyourself inthe team chatReceive acustomercomplimentprovide anagent orcustomer withour emailaddressAdded/RemovedVehicleHelpedagent orcustomerwith OLSTransferredor serviced aDuck CreekPolicyTransfer orreferred acustomer toPersonallinesCustomeror AgentmentionsFloSend a Lossrun to anagent orcustomerAdded orRemovea DriverService apolicy thatends in"9"ServicedaColoradoPolicyReinstatea policyProcessapaymentService alapsedpolicyCompleteda newquote foran agentCustomer/Agentcalls you by thewrong nameWorked witha customerwho needsaninterpreterService callwhere callerhas a BritishaccentEmailed/FaxedCOI toCustomerHelped anagent witha quote inFAOTransfercaller toBITProcesseda renewalChangea billplan

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share something about yourself in the team chat
  2. Receive a customer compliment
  3. provide an agent or customer with our email address
  4. Added/Removed Vehicle
  5. Helped agent or customer with OLS
  6. Transferred or serviced a Duck Creek Policy
  7. Transfer or referred a customer to Personal lines
  8. Customer or Agent mentions Flo
  9. Send a Loss run to an agent or customer
  10. Added or Remove a Driver
  11. Service a policy that ends in "9"
  12. Serviced a Colorado Policy
  13. Reinstate a policy
  14. Process a payment
  15. Service a lapsed policy
  16. Completed a new quote for an agent
  17. Customer/Agent calls you by the wrong name
  18. Worked with a customer who needs an interpreter
  19. Service call where caller has a British accent
  20. Emailed/Faxed COI to Customer
  21. Helped an agent with a quote in FAO
  22. Transfer caller to BIT
  23. Processed a renewal
  24. Change a bill plan