Worked witha customerwho needsaninterpreterSend a Lossrun to anagent orcustomerReinstatea policyCustomeror AgentmentionsFloprovide anagent orcustomer withour emailaddressService callwhere callerhas a BritishaccentTransfercaller toBITServicedaColoradoPolicyHelped anagent witha quote inFAOService apolicy thatends in"9"Sharesomethingaboutyourself inthe team chatHelpedagent orcustomerwith OLSReceive acustomercomplimentProcessapaymentCompleteda newquote foran agentService alapsedpolicyAdded orRemovea DriverChangea billplanProcesseda renewalCustomer/Agentcalls you by thewrong nameEmailed/FaxedCOI toCustomerTransfer orreferred acustomer toPersonallinesAdded/RemovedVehicleTransferredor serviced aDuck CreekPolicyWorked witha customerwho needsaninterpreterSend a Lossrun to anagent orcustomerReinstatea policyCustomeror AgentmentionsFloprovide anagent orcustomer withour emailaddressService callwhere callerhas a BritishaccentTransfercaller toBITServicedaColoradoPolicyHelped anagent witha quote inFAOService apolicy thatends in"9"Sharesomethingaboutyourself inthe team chatHelpedagent orcustomerwith OLSReceive acustomercomplimentProcessapaymentCompleteda newquote foran agentService alapsedpolicyAdded orRemovea DriverChangea billplanProcesseda renewalCustomer/Agentcalls you by thewrong nameEmailed/FaxedCOI toCustomerTransfer orreferred acustomer toPersonallinesAdded/RemovedVehicleTransferredor serviced aDuck CreekPolicy

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked with a customer who needs an interpreter
  2. Send a Loss run to an agent or customer
  3. Reinstate a policy
  4. Customer or Agent mentions Flo
  5. provide an agent or customer with our email address
  6. Service call where caller has a British accent
  7. Transfer caller to BIT
  8. Serviced a Colorado Policy
  9. Helped an agent with a quote in FAO
  10. Service a policy that ends in "9"
  11. Share something about yourself in the team chat
  12. Helped agent or customer with OLS
  13. Receive a customer compliment
  14. Process a payment
  15. Completed a new quote for an agent
  16. Service a lapsed policy
  17. Added or Remove a Driver
  18. Change a bill plan
  19. Processed a renewal
  20. Customer/Agent calls you by the wrong name
  21. Emailed/Faxed COI to Customer
  22. Transfer or referred a customer to Personal lines
  23. Added/Removed Vehicle
  24. Transferred or serviced a Duck Creek Policy