Customer/Agentcalls you by thewrong nameCustomeror AgentmentionsFloTransferredor serviced aDuck CreekPolicyHelpedagent orcustomerwith OLSTransfercaller toBITService alapsedpolicyAdded/RemovedVehicleEmailed/FaxedCOI toCustomerSend a Lossrun to anagent orcustomerAdded orRemovea DriverHelped anagent witha quote inFAOReceive acustomercomplimentprovide anagent orcustomer withour emailaddressTransfer orreferred acustomer toPersonallinesProcesseda renewalSharesomethingaboutyourself inthe team chatServicedaColoradoPolicyReinstatea policyService apolicy thatends in"9"Completeda newquote foran agentProcessapaymentService callwhere callerhas a BritishaccentChangea billplanWorked witha customerwho needsaninterpreterCustomer/Agentcalls you by thewrong nameCustomeror AgentmentionsFloTransferredor serviced aDuck CreekPolicyHelpedagent orcustomerwith OLSTransfercaller toBITService alapsedpolicyAdded/RemovedVehicleEmailed/FaxedCOI toCustomerSend a Lossrun to anagent orcustomerAdded orRemovea DriverHelped anagent witha quote inFAOReceive acustomercomplimentprovide anagent orcustomer withour emailaddressTransfer orreferred acustomer toPersonallinesProcesseda renewalSharesomethingaboutyourself inthe team chatServicedaColoradoPolicyReinstatea policyService apolicy thatends in"9"Completeda newquote foran agentProcessapaymentService callwhere callerhas a BritishaccentChangea billplanWorked witha customerwho needsaninterpreter

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer/Agent calls you by the wrong name
  2. Customer or Agent mentions Flo
  3. Transferred or serviced a Duck Creek Policy
  4. Helped agent or customer with OLS
  5. Transfer caller to BIT
  6. Service a lapsed policy
  7. Added/Removed Vehicle
  8. Emailed/Faxed COI to Customer
  9. Send a Loss run to an agent or customer
  10. Added or Remove a Driver
  11. Helped an agent with a quote in FAO
  12. Receive a customer compliment
  13. provide an agent or customer with our email address
  14. Transfer or referred a customer to Personal lines
  15. Processed a renewal
  16. Share something about yourself in the team chat
  17. Serviced a Colorado Policy
  18. Reinstate a policy
  19. Service a policy that ends in "9"
  20. Completed a new quote for an agent
  21. Process a payment
  22. Service call where caller has a British accent
  23. Change a bill plan
  24. Worked with a customer who needs an interpreter