Transferredor serviced aDuck CreekPolicyHelpedagent orcustomerwith OLSWorked witha customerwho needsaninterpreterService callwhere callerhas a BritishaccentEmailed/FaxedCOI toCustomerReinstatea policyHelped anagent witha quote inFAOService apolicy thatends in"9"Transfer orreferred acustomer toPersonallinesSend a Lossrun to anagent orcustomerprovide anagent orcustomer withour emailaddressAdded orRemovea DriverServicedaColoradoPolicyTransfercaller toBITCustomer/Agentcalls you by thewrong nameProcessapaymentChangea billplanSharesomethingaboutyourself inthe team chatCompleteda newquote foran agentCustomeror AgentmentionsFloProcesseda renewalAdded/RemovedVehicleReceive acustomercomplimentService alapsedpolicyTransferredor serviced aDuck CreekPolicyHelpedagent orcustomerwith OLSWorked witha customerwho needsaninterpreterService callwhere callerhas a BritishaccentEmailed/FaxedCOI toCustomerReinstatea policyHelped anagent witha quote inFAOService apolicy thatends in"9"Transfer orreferred acustomer toPersonallinesSend a Lossrun to anagent orcustomerprovide anagent orcustomer withour emailaddressAdded orRemovea DriverServicedaColoradoPolicyTransfercaller toBITCustomer/Agentcalls you by thewrong nameProcessapaymentChangea billplanSharesomethingaboutyourself inthe team chatCompleteda newquote foran agentCustomeror AgentmentionsFloProcesseda renewalAdded/RemovedVehicleReceive acustomercomplimentService alapsedpolicy

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred or serviced a Duck Creek Policy
  2. Helped agent or customer with OLS
  3. Worked with a customer who needs an interpreter
  4. Service call where caller has a British accent
  5. Emailed/Faxed COI to Customer
  6. Reinstate a policy
  7. Helped an agent with a quote in FAO
  8. Service a policy that ends in "9"
  9. Transfer or referred a customer to Personal lines
  10. Send a Loss run to an agent or customer
  11. provide an agent or customer with our email address
  12. Added or Remove a Driver
  13. Serviced a Colorado Policy
  14. Transfer caller to BIT
  15. Customer/Agent calls you by the wrong name
  16. Process a payment
  17. Change a bill plan
  18. Share something about yourself in the team chat
  19. Completed a new quote for an agent
  20. Customer or Agent mentions Flo
  21. Processed a renewal
  22. Added/Removed Vehicle
  23. Receive a customer compliment
  24. Service a lapsed policy