Customer/Agentcalls you by thewrong nameTransfercaller toBITCompleteda newquote foran agentSend a Lossrun to anagent orcustomerSharesomethingaboutyourself inthe team chatprovide anagent orcustomer withour emailaddressTransfer orreferred acustomer toPersonallinesProcessapaymentCustomeror AgentmentionsFloService apolicy thatends in"9"Receive acustomercomplimentService callwhere callerhas a BritishaccentServicedaColoradoPolicyAdded/RemovedVehicleWorked witha customerwho needsaninterpreterService alapsedpolicyProcesseda renewalChangea billplanHelped anagent witha quote inFAOReinstatea policyTransferredor serviced aDuck CreekPolicyEmailed/FaxedCOI toCustomerAdded orRemovea DriverHelpedagent orcustomerwith OLSCustomer/Agentcalls you by thewrong nameTransfercaller toBITCompleteda newquote foran agentSend a Lossrun to anagent orcustomerSharesomethingaboutyourself inthe team chatprovide anagent orcustomer withour emailaddressTransfer orreferred acustomer toPersonallinesProcessapaymentCustomeror AgentmentionsFloService apolicy thatends in"9"Receive acustomercomplimentService callwhere callerhas a BritishaccentServicedaColoradoPolicyAdded/RemovedVehicleWorked witha customerwho needsaninterpreterService alapsedpolicyProcesseda renewalChangea billplanHelped anagent witha quote inFAOReinstatea policyTransferredor serviced aDuck CreekPolicyEmailed/FaxedCOI toCustomerAdded orRemovea DriverHelpedagent orcustomerwith OLS

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer/Agent calls you by the wrong name
  2. Transfer caller to BIT
  3. Completed a new quote for an agent
  4. Send a Loss run to an agent or customer
  5. Share something about yourself in the team chat
  6. provide an agent or customer with our email address
  7. Transfer or referred a customer to Personal lines
  8. Process a payment
  9. Customer or Agent mentions Flo
  10. Service a policy that ends in "9"
  11. Receive a customer compliment
  12. Service call where caller has a British accent
  13. Serviced a Colorado Policy
  14. Added/Removed Vehicle
  15. Worked with a customer who needs an interpreter
  16. Service a lapsed policy
  17. Processed a renewal
  18. Change a bill plan
  19. Helped an agent with a quote in FAO
  20. Reinstate a policy
  21. Transferred or serviced a Duck Creek Policy
  22. Emailed/Faxed COI to Customer
  23. Added or Remove a Driver
  24. Helped agent or customer with OLS