Emailed/FaxedCOI toCustomerService apolicy thatends in"9"Helped anagent witha quote inFAOProcessapaymentAdded/RemovedVehicleTransfer orreferred acustomer toPersonallinesProcesseda renewalCustomer/Agentcalls you by thewrong nameCompleteda newquote foran agentReceive acustomercomplimentReinstatea policyTransferredor serviced aDuck CreekPolicyCustomeror AgentmentionsFloprovide anagent orcustomer withour emailaddressSharesomethingaboutyourself inthe team chatServicedaColoradoPolicyChangea billplanHelpedagent orcustomerwith OLSTransfercaller toBITSend a Lossrun to anagent orcustomerWorked witha customerwho needsaninterpreterAdded orRemovea DriverService callwhere callerhas a BritishaccentService alapsedpolicyEmailed/FaxedCOI toCustomerService apolicy thatends in"9"Helped anagent witha quote inFAOProcessapaymentAdded/RemovedVehicleTransfer orreferred acustomer toPersonallinesProcesseda renewalCustomer/Agentcalls you by thewrong nameCompleteda newquote foran agentReceive acustomercomplimentReinstatea policyTransferredor serviced aDuck CreekPolicyCustomeror AgentmentionsFloprovide anagent orcustomer withour emailaddressSharesomethingaboutyourself inthe team chatServicedaColoradoPolicyChangea billplanHelpedagent orcustomerwith OLSTransfercaller toBITSend a Lossrun to anagent orcustomerWorked witha customerwho needsaninterpreterAdded orRemovea DriverService callwhere callerhas a BritishaccentService alapsedpolicy

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed/Faxed COI to Customer
  2. Service a policy that ends in "9"
  3. Helped an agent with a quote in FAO
  4. Process a payment
  5. Added/Removed Vehicle
  6. Transfer or referred a customer to Personal lines
  7. Processed a renewal
  8. Customer/Agent calls you by the wrong name
  9. Completed a new quote for an agent
  10. Receive a customer compliment
  11. Reinstate a policy
  12. Transferred or serviced a Duck Creek Policy
  13. Customer or Agent mentions Flo
  14. provide an agent or customer with our email address
  15. Share something about yourself in the team chat
  16. Serviced a Colorado Policy
  17. Change a bill plan
  18. Helped agent or customer with OLS
  19. Transfer caller to BIT
  20. Send a Loss run to an agent or customer
  21. Worked with a customer who needs an interpreter
  22. Added or Remove a Driver
  23. Service call where caller has a British accent
  24. Service a lapsed policy