Helped anagent witha quote inFAOWorked witha customerwho needsaninterpreterTransfer orreferred acustomer toPersonallinesAdded/RemovedVehicleSharesomethingaboutyourself inthe team chatEmailed/FaxedCOI toCustomerCustomer/Agentcalls you by thewrong nameService apolicy thatends in"9"Service alapsedpolicyCustomeror AgentmentionsFloProcesseda renewalChangea billplanReinstatea policyTransfercaller toBITReceive acustomercomplimentService callwhere callerhas a BritishaccentTransferredor serviced aDuck CreekPolicyProcessapaymentAdded orRemovea DriverHelpedagent orcustomerwith OLSServicedaColoradoPolicyCompleteda newquote foran agentprovide anagent orcustomer withour emailaddressSend a Lossrun to anagent orcustomerHelped anagent witha quote inFAOWorked witha customerwho needsaninterpreterTransfer orreferred acustomer toPersonallinesAdded/RemovedVehicleSharesomethingaboutyourself inthe team chatEmailed/FaxedCOI toCustomerCustomer/Agentcalls you by thewrong nameService apolicy thatends in"9"Service alapsedpolicyCustomeror AgentmentionsFloProcesseda renewalChangea billplanReinstatea policyTransfercaller toBITReceive acustomercomplimentService callwhere callerhas a BritishaccentTransferredor serviced aDuck CreekPolicyProcessapaymentAdded orRemovea DriverHelpedagent orcustomerwith OLSServicedaColoradoPolicyCompleteda newquote foran agentprovide anagent orcustomer withour emailaddressSend a Lossrun to anagent orcustomer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped an agent with a quote in FAO
  2. Worked with a customer who needs an interpreter
  3. Transfer or referred a customer to Personal lines
  4. Added/Removed Vehicle
  5. Share something about yourself in the team chat
  6. Emailed/Faxed COI to Customer
  7. Customer/Agent calls you by the wrong name
  8. Service a policy that ends in "9"
  9. Service a lapsed policy
  10. Customer or Agent mentions Flo
  11. Processed a renewal
  12. Change a bill plan
  13. Reinstate a policy
  14. Transfer caller to BIT
  15. Receive a customer compliment
  16. Service call where caller has a British accent
  17. Transferred or serviced a Duck Creek Policy
  18. Process a payment
  19. Added or Remove a Driver
  20. Helped agent or customer with OLS
  21. Serviced a Colorado Policy
  22. Completed a new quote for an agent
  23. provide an agent or customer with our email address
  24. Send a Loss run to an agent or customer