Receive acustomercomplimentWorked witha customerwho needsaninterpreterHelped anagent witha quote inFAOSharesomethingaboutyourself inthe team chatprovide anagent orcustomer withour emailaddressSend a Lossrun to anagent orcustomerChangea billplanAdded/RemovedVehicleCompleteda newquote foran agentEmailed/FaxedCOI toCustomerTransferredor serviced aDuck CreekPolicyReinstatea policyService callwhere callerhas a BritishaccentAdded orRemovea DriverServicedaColoradoPolicyCustomeror AgentmentionsFloProcessapaymentHelpedagent orcustomerwith OLSTransfercaller toBITService alapsedpolicyCustomer/Agentcalls you by thewrong nameProcesseda renewalTransfer orreferred acustomer toPersonallinesService apolicy thatends in"9"Receive acustomercomplimentWorked witha customerwho needsaninterpreterHelped anagent witha quote inFAOSharesomethingaboutyourself inthe team chatprovide anagent orcustomer withour emailaddressSend a Lossrun to anagent orcustomerChangea billplanAdded/RemovedVehicleCompleteda newquote foran agentEmailed/FaxedCOI toCustomerTransferredor serviced aDuck CreekPolicyReinstatea policyService callwhere callerhas a BritishaccentAdded orRemovea DriverServicedaColoradoPolicyCustomeror AgentmentionsFloProcessapaymentHelpedagent orcustomerwith OLSTransfercaller toBITService alapsedpolicyCustomer/Agentcalls you by thewrong nameProcesseda renewalTransfer orreferred acustomer toPersonallinesService apolicy thatends in"9"

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a customer compliment
  2. Worked with a customer who needs an interpreter
  3. Helped an agent with a quote in FAO
  4. Share something about yourself in the team chat
  5. provide an agent or customer with our email address
  6. Send a Loss run to an agent or customer
  7. Change a bill plan
  8. Added/Removed Vehicle
  9. Completed a new quote for an agent
  10. Emailed/Faxed COI to Customer
  11. Transferred or serviced a Duck Creek Policy
  12. Reinstate a policy
  13. Service call where caller has a British accent
  14. Added or Remove a Driver
  15. Serviced a Colorado Policy
  16. Customer or Agent mentions Flo
  17. Process a payment
  18. Helped agent or customer with OLS
  19. Transfer caller to BIT
  20. Service a lapsed policy
  21. Customer/Agent calls you by the wrong name
  22. Processed a renewal
  23. Transfer or referred a customer to Personal lines
  24. Service a policy that ends in "9"