Spelling, Grammar, Punctuation Attentiveness
Shared PII/PHI Gender Specific Language Internal Jargon Protect PII / PHI Non- Standard Intro Missed Action Incomplete Resolution Empathy Hold Duration Incomplete Verification Documentation Timeliness Solve For The Custome Repeat Insincere Incomplete Verification Non- Standard Close Professional Conduct Distracted Appropriate Appeasement Dead Air Missed Education Spelling, Grammar, Punctuation Attentiveness Shared PII/PHI Gender Specific Language Internal Jargon Protect PII / PHI Non- Standard Intro Missed Action Incomplete Resolution Empathy Hold Duration Incomplete Verification Documentation Timeliness Solve For The Custome Repeat Insincere Incomplete Verification Non- Standard Close Professional Conduct Distracted Appropriate Appeasement Dead Air Missed Education
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Spelling, Grammar, Punctuation
O-Attentiveness
G-Shared PII/PHI
O-Gender Specific Language
I-Internal Jargon
B-Protect PII / PHI
B-Non-Standard Intro
O-Missed Action
B-Incomplete Resolution
G-Empathy
G-Hold Duration
N-Incomplete Verification
N-Documentation
G-Timeliness
O-Solve For The Custome
I-Repeat
G-Insincere
I-Incomplete Verification
N-Non-Standard Close
I-Professional Conduct
N-Distracted
B-Appropriate Appeasement
B-Dead Air
O-Missed Education