Timeliness Non- Standard Intro Hold Duration Documentation Solve For The Custome Non- Standard Close
Shared PII/PHI Missed Education Internal Jargon Professional Conduct Spelling, Grammar, Punctuation Appropriate Appeasement Incomplete Verification Missed Action Protect PII / PHI Attentiveness Dead Air Gender Specific Language Incomplete Verification Distracted Empathy Repeat Incomplete Resolution Insincere Timeliness Non- Standard Intro Hold Duration Documentation Solve For The Custome Non- Standard Close Shared PII/PHI Missed Education Internal Jargon Professional Conduct Spelling, Grammar, Punctuation Appropriate Appeasement Incomplete Verification Missed Action Protect PII / PHI Attentiveness Dead Air Gender Specific Language Incomplete Verification Distracted Empathy Repeat Incomplete Resolution Insincere
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Timeliness
B-Non-Standard Intro
G-Hold Duration
N-Documentation
O-Solve For The Custome
N-Non-Standard Close
G-Shared PII/PHI
O-Missed Education
I-Internal Jargon
I-Professional Conduct
I-Spelling, Grammar, Punctuation
B-Appropriate Appeasement
N-Incomplete Verification
O-Missed Action
B-Protect PII / PHI
O-Attentiveness
B-Dead Air
O-Gender Specific Language
I-Incomplete Verification
N-Distracted
G-Empathy
I-Repeat
B-Incomplete Resolution
G-Insincere