Incomplete Resolution Insincere Non- Standard Intro Documentation Appropriate Appeasement Non- Standard Close Timeliness Dead Air Hold Duration Protect PII / PHI Professional Conduct Missed Education Incomplete Verification Empathy Incomplete Verification Missed Action Gender Specific Language Repeat
Shared PII/PHI Solve For The Custome Attentiveness Distracted Internal Jargon Spelling, Grammar, Punctuation Incomplete Resolution Insincere Non- Standard Intro Documentation Appropriate Appeasement Non- Standard Close Timeliness Dead Air Hold Duration Protect PII / PHI Professional Conduct Missed Education Incomplete Verification Empathy Incomplete Verification Missed Action Gender Specific Language Repeat Shared PII/PHI Solve For The Custome Attentiveness Distracted Internal Jargon Spelling, Grammar, Punctuation
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Incomplete Resolution
G-Insincere
B-Non-Standard Intro
N-Documentation
B-Appropriate Appeasement
N-Non-Standard Close
G-Timeliness
B-Dead Air
G-Hold Duration
B-Protect PII / PHI
I-Professional Conduct
O-Missed Education
N-Incomplete Verification
G-Empathy
I-Incomplete Verification
O-Missed Action
O-Gender Specific Language
I-Repeat
G-Shared PII/PHI
O-Solve For The Custome
O-Attentiveness
N-Distracted
I-Internal Jargon
I-Spelling, Grammar, Punctuation