Insincere Incomplete Verification Professional Conduct Non- Standard Intro Appropriate Appeasement Protect PII / PHI Incomplete Verification Non- Standard Close Hold Duration Spelling, Grammar, Punctuation Timeliness Dead Air Attentiveness Missed Action Gender Specific Language Incomplete Resolution Documentation
Shared PII/PHI Repeat Missed Education Solve For The Custome Empathy Distracted Internal Jargon Insincere Incomplete Verification Professional Conduct Non- Standard Intro Appropriate Appeasement Protect PII / PHI Incomplete Verification Non- Standard Close Hold Duration Spelling, Grammar, Punctuation Timeliness Dead Air Attentiveness Missed Action Gender Specific Language Incomplete Resolution Documentation Shared PII/PHI Repeat Missed Education Solve For The Custome Empathy Distracted Internal Jargon
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Insincere
N-Incomplete Verification
I-Professional Conduct
B-Non-Standard Intro
B-Appropriate Appeasement
B-Protect PII / PHI
I-Incomplete Verification
N-Non-Standard Close
G-Hold Duration
I-Spelling, Grammar, Punctuation
G-Timeliness
B-Dead Air
O-Attentiveness
O-Missed Action
O-Gender Specific Language
B-Incomplete Resolution
N-Documentation
G-Shared PII/PHI
I-Repeat
O-Missed Education
O-Solve For The Custome
G-Empathy
N-Distracted
I-Internal Jargon