Knew 10customernameswithoutaskingLearned thename of acustomersdogLearned anewregularsorderSurpriseandDelight acustomerRecommenda new drink!Up-sell 5drink sizes(exp: tall togrande)Signed acustomer upfor StarbucksRewards/AppPut a kindmessageon 15cups/bagsMake amomentrightLearnabout anewcustomerFindsomething incommonwith acustomerUp-sell5 fooditemsHave acustomerrecommendyou a drink!Get 10customersto use theirrewardsUp-sell anespressoshotGet 20consecutivecustomernamesLearnedwhat 5customersdo for workFollow upwith a regularabout apreviousconversationLearnsomethingnew about acustomer!Have acustomertry blondeespressoCelebrateacustomersbirthdayShare alaugh withacustomerRecognizea PartnerUse 15customernamesmultipletimesKnew 10customernameswithoutaskingLearned thename of acustomersdogLearned anewregularsorderSurpriseandDelight acustomerRecommenda new drink!Up-sell 5drink sizes(exp: tall togrande)Signed acustomer upfor StarbucksRewards/AppPut a kindmessageon 15cups/bagsMake amomentrightLearnabout anewcustomerFindsomething incommonwith acustomerUp-sell5 fooditemsHave acustomerrecommendyou a drink!Get 10customersto use theirrewardsUp-sell anespressoshotGet 20consecutivecustomernamesLearnedwhat 5customersdo for workFollow upwith a regularabout apreviousconversationLearnsomethingnew about acustomer!Have acustomertry blondeespressoCelebrateacustomersbirthdayShare alaugh withacustomerRecognizea PartnerUse 15customernamesmultipletimes

Customer Connection Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knew 10 customer names without asking
  2. Learned the name of a customers dog
  3. Learned a new regulars order
  4. Surprise and Delight a customer
  5. Recommend a new drink!
  6. Up-sell 5 drink sizes (exp: tall to grande)
  7. Signed a customer up for Starbucks Rewards/App
  8. Put a kind message on 15 cups/bags
  9. Make a moment right
  10. Learn about a new customer
  11. Find something in common with a customer
  12. Up-sell 5 food items
  13. Have a customer recommend you a drink!
  14. Get 10 customers to use their rewards
  15. Up-sell an espresso shot
  16. Get 20 consecutive customer names
  17. Learned what 5 customers do for work
  18. Follow up with a regular about a previous conversation
  19. Learn something new about a customer!
  20. Have a customer try blonde espresso
  21. Celebrate a customers birthday
  22. Share a laugh with a customer
  23. Recognize a Partner
  24. Use 15 customer names multiple times