Cust hasat least 2prev acctswith ahfcUpdatedPOE andwork # onaccountTake 10 ormore ACDcallsUpdate acustomersaddress onretail acctVerify apaymentvia web orpbpTook payby phonepaymentSpeak withcust withfamousnameCreate amisappliedpaymentcaseWork a NJLeaseAccountRec'd calltransferredfrom R8Cust Serv.Take pmnton 0 dpdacctCustomer'saddress isDETake apayment ona 29 dpdaccountCustomerlives inFLTake apayment foranotherRegion'saccountHave acustomerthat has twoopenaccountsSubmittedLeaseDeferralTake apayment ona businessaccountCollectlate feesfor ext/defCreate adue datechangecaseTake apaymentover1000.00Createlease add.changecaseTake 5ACDcallsCustomer'sfirst nameis same asyoursCust hasat least 2prev acctswith ahfcUpdatedPOE andwork # onaccountTake 10 ormore ACDcallsUpdate acustomersaddress onretail acctVerify apaymentvia web orpbpTook payby phonepaymentSpeak withcust withfamousnameCreate amisappliedpaymentcaseWork a NJLeaseAccountRec'd calltransferredfrom R8Cust Serv.Take pmnton 0 dpdacctCustomer'saddress isDETake apayment ona 29 dpdaccountCustomerlives inFLTake apayment foranotherRegion'saccountHave acustomerthat has twoopenaccountsSubmittedLeaseDeferralTake apayment ona businessaccountCollectlate feesfor ext/defCreate adue datechangecaseTake apaymentover1000.00Createlease add.changecaseTake 5ACDcallsCustomer'sfirst nameis same asyours

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cust has at least 2 prev accts with ahfc
  2. Updated POE and work # on account
  3. Take 10 or more ACD calls
  4. Update a customers address on retail acct
  5. Verify a payment via web or pbp
  6. Took pay by phone payment
  7. Speak with cust with famous name
  8. Create a misapplied payment case
  9. Work a NJ Lease Account
  10. Rec'd call transferred from R8 Cust Serv.
  11. Take pmnt on 0 dpd acct
  12. Customer's address is DE
  13. Take a payment on a 29 dpd account
  14. Customer lives in FL
  15. Take a payment for another Region's account
  16. Have a customer that has two open accounts
  17. Submitted Lease Deferral
  18. Take a payment on a business account
  19. Collect late fees for ext/def
  20. Create a due date change case
  21. Take a payment over 1000.00
  22. Create lease add. change case
  23. Take 5 ACD calls
  24. Customer's first name is same as yours