Update acustomersaddress onretail acctCreate adue datechangecaseTake 5ACDcallsUpdatedPOE andwork # onaccountSubmittedLeaseDeferralRec'd calltransferredfrom R8Cust Serv.Have acustomerthat has twoopenaccountsVerify apaymentvia web orpbpTake apayment ona 29 dpdaccountWork a NJLeaseAccountTake 10 ormore ACDcallsTook payby phonepaymentCustomer'saddress isDESpeak withcust withfamousnameCollectlate feesfor ext/defCreate amisappliedpaymentcaseCustomer'sfirst nameis same asyoursCustomerlives inFLTake apayment ona businessaccountTake apayment foranotherRegion'saccountTake apaymentover1000.00Createlease add.changecaseCust hasat least 2prev acctswith ahfcTake pmnton 0 dpdacctUpdate acustomersaddress onretail acctCreate adue datechangecaseTake 5ACDcallsUpdatedPOE andwork # onaccountSubmittedLeaseDeferralRec'd calltransferredfrom R8Cust Serv.Have acustomerthat has twoopenaccountsVerify apaymentvia web orpbpTake apayment ona 29 dpdaccountWork a NJLeaseAccountTake 10 ormore ACDcallsTook payby phonepaymentCustomer'saddress isDESpeak withcust withfamousnameCollectlate feesfor ext/defCreate amisappliedpaymentcaseCustomer'sfirst nameis same asyoursCustomerlives inFLTake apayment ona businessaccountTake apayment foranotherRegion'saccountTake apaymentover1000.00Createlease add.changecaseCust hasat least 2prev acctswith ahfcTake pmnton 0 dpdacct

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update a customers address on retail acct
  2. Create a due date change case
  3. Take 5 ACD calls
  4. Updated POE and work # on account
  5. Submitted Lease Deferral
  6. Rec'd call transferred from R8 Cust Serv.
  7. Have a customer that has two open accounts
  8. Verify a payment via web or pbp
  9. Take a payment on a 29 dpd account
  10. Work a NJ Lease Account
  11. Take 10 or more ACD calls
  12. Took pay by phone payment
  13. Customer's address is DE
  14. Speak with cust with famous name
  15. Collect late fees for ext/def
  16. Create a misapplied payment case
  17. Customer's first name is same as yours
  18. Customer lives in FL
  19. Take a payment on a business account
  20. Take a payment for another Region's account
  21. Take a payment over 1000.00
  22. Create lease add. change case
  23. Cust has at least 2 prev accts with ahfc
  24. Take pmnt on 0 dpd acct