Speak withcust withfamousnameCreatelease add.changecaseTake pmnton 0 dpdacctTake apayment ona 29 dpdaccountCust hasat least 2prev acctswith ahfcTake apayment foranotherRegion'saccountCustomer'sfirst nameis same asyoursSubmittedLeaseDeferralTake 10 ormore ACDcallsCollectlate feesfor ext/defCreate amisappliedpaymentcaseHave acustomerthat has twoopenaccountsCreate adue datechangecaseTook payby phonepaymentUpdatedPOE andwork # onaccountTake apaymentover1000.00Update acustomersaddress onretail acctCustomerlives inFLWork a NJLeaseAccountRec'd calltransferredfrom R8Cust Serv.Customer'saddress isDEVerify apaymentvia web orpbpTake apayment ona businessaccountTake 5ACDcallsSpeak withcust withfamousnameCreatelease add.changecaseTake pmnton 0 dpdacctTake apayment ona 29 dpdaccountCust hasat least 2prev acctswith ahfcTake apayment foranotherRegion'saccountCustomer'sfirst nameis same asyoursSubmittedLeaseDeferralTake 10 ormore ACDcallsCollectlate feesfor ext/defCreate amisappliedpaymentcaseHave acustomerthat has twoopenaccountsCreate adue datechangecaseTook payby phonepaymentUpdatedPOE andwork # onaccountTake apaymentover1000.00Update acustomersaddress onretail acctCustomerlives inFLWork a NJLeaseAccountRec'd calltransferredfrom R8Cust Serv.Customer'saddress isDEVerify apaymentvia web orpbpTake apayment ona businessaccountTake 5ACDcalls

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak with cust with famous name
  2. Create lease add. change case
  3. Take pmnt on 0 dpd acct
  4. Take a payment on a 29 dpd account
  5. Cust has at least 2 prev accts with ahfc
  6. Take a payment for another Region's account
  7. Customer's first name is same as yours
  8. Submitted Lease Deferral
  9. Take 10 or more ACD calls
  10. Collect late fees for ext/def
  11. Create a misapplied payment case
  12. Have a customer that has two open accounts
  13. Create a due date change case
  14. Took pay by phone payment
  15. Updated POE and work # on account
  16. Take a payment over 1000.00
  17. Update a customers address on retail acct
  18. Customer lives in FL
  19. Work a NJ Lease Account
  20. Rec'd call transferred from R8 Cust Serv.
  21. Customer's address is DE
  22. Verify a payment via web or pbp
  23. Take a payment on a business account
  24. Take 5 ACD calls