Create adue datechangecaseTake 10 ormore ACDcallsUpdate acustomersaddress onretail acctTake 5ACDcallsTake apayment ona 29 dpdaccountTook payby phonepaymentTake apaymentover1000.00Rec'd calltransferredfrom R8Cust Serv.Verify apaymentvia web orpbpTake pmnton 0 dpdacctTake apayment ona businessaccountTake apayment foranotherRegion'saccountSpeak withcust withfamousnameCustomer'sfirst nameis same asyoursCust hasat least 2prev acctswith ahfcCustomerlives inFLCollectlate feesfor ext/defCreatelease add.changecaseCreate amisappliedpaymentcaseWork a NJLeaseAccountSubmittedLeaseDeferralHave acustomerthat has twoopenaccountsUpdatedPOE andwork # onaccountCustomer'saddress isDECreate adue datechangecaseTake 10 ormore ACDcallsUpdate acustomersaddress onretail acctTake 5ACDcallsTake apayment ona 29 dpdaccountTook payby phonepaymentTake apaymentover1000.00Rec'd calltransferredfrom R8Cust Serv.Verify apaymentvia web orpbpTake pmnton 0 dpdacctTake apayment ona businessaccountTake apayment foranotherRegion'saccountSpeak withcust withfamousnameCustomer'sfirst nameis same asyoursCust hasat least 2prev acctswith ahfcCustomerlives inFLCollectlate feesfor ext/defCreatelease add.changecaseCreate amisappliedpaymentcaseWork a NJLeaseAccountSubmittedLeaseDeferralHave acustomerthat has twoopenaccountsUpdatedPOE andwork # onaccountCustomer'saddress isDE

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a due date change case
  2. Take 10 or more ACD calls
  3. Update a customers address on retail acct
  4. Take 5 ACD calls
  5. Take a payment on a 29 dpd account
  6. Took pay by phone payment
  7. Take a payment over 1000.00
  8. Rec'd call transferred from R8 Cust Serv.
  9. Verify a payment via web or pbp
  10. Take pmnt on 0 dpd acct
  11. Take a payment on a business account
  12. Take a payment for another Region's account
  13. Speak with cust with famous name
  14. Customer's first name is same as yours
  15. Cust has at least 2 prev accts with ahfc
  16. Customer lives in FL
  17. Collect late fees for ext/def
  18. Create lease add. change case
  19. Create a misapplied payment case
  20. Work a NJ Lease Account
  21. Submitted Lease Deferral
  22. Have a customer that has two open accounts
  23. Updated POE and work # on account
  24. Customer's address is DE