Create a misapplied payment case Cust has at least 2 prev accts with ahfc Take a payment on a business account Verify a payment via web or pbp Work a NJ Lease Account Customer's address is DE Take 5 ACD calls Customer's first name is same as yours Submitted Lease Deferral Collect late fees for ext/def Rec'd call transferred from R8 Cust Serv. Take 10 or more ACD calls Take a payment over 1000.00 Create a due date change case Take a payment on a 29 dpd account Updated POE and work # on account Create lease add. change case Have a customer that has two open accounts Took pay by phone payment Take pmnt on 0 dpd acct Update a customers address on retail acct Speak with cust with famous name Take a payment for another Region's account Customer lives in FL Create a misapplied payment case Cust has at least 2 prev accts with ahfc Take a payment on a business account Verify a payment via web or pbp Work a NJ Lease Account Customer's address is DE Take 5 ACD calls Customer's first name is same as yours Submitted Lease Deferral Collect late fees for ext/def Rec'd call transferred from R8 Cust Serv. Take 10 or more ACD calls Take a payment over 1000.00 Create a due date change case Take a payment on a 29 dpd account Updated POE and work # on account Create lease add. change case Have a customer that has two open accounts Took pay by phone payment Take pmnt on 0 dpd acct Update a customers address on retail acct Speak with cust with famous name Take a payment for another Region's account Customer lives in FL
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Create a misapplied payment case
Cust has at least 2 prev accts with ahfc
Take a payment on a business account
Verify a payment via web or pbp
Work a NJ Lease Account
Customer's address is DE
Take 5 ACD calls
Customer's first name is same as yours
Submitted Lease Deferral
Collect late fees for ext/def
Rec'd call transferred from R8 Cust Serv.
Take 10 or more ACD calls
Take a payment over 1000.00
Create a due date change case
Take a payment on a 29 dpd account
Updated POE and work # on account
Create lease add. change case
Have a customer that has two open accounts
Took pay by phone payment
Take pmnt on 0 dpd acct
Update a customers address on retail acct
Speak with cust with famous name
Take a payment for another Region's account
Customer lives in FL