Customerlives inFLCollectlate feesfor ext/defTake apayment ona businessaccountCust hasat least 2prev acctswith ahfcTake pmnton 0 dpdacctTake 10 ormore ACDcallsCreatelease add.changecaseTook payby phonepaymentUpdatedPOE andwork # onaccountUpdate acustomersaddress onretail acctTake apaymentover1000.00Take apayment ona 29 dpdaccountTake 5ACDcallsRec'd calltransferredfrom R8Cust Serv.Customer'sfirst nameis same asyoursTake apayment foranotherRegion'saccountSpeak withcust withfamousnameCreate adue datechangecaseHave acustomerthat has twoopenaccountsVerify apaymentvia web orpbpWork a NJLeaseAccountCustomer'saddress isDESubmittedLeaseDeferralCreate amisappliedpaymentcaseCustomerlives inFLCollectlate feesfor ext/defTake apayment ona businessaccountCust hasat least 2prev acctswith ahfcTake pmnton 0 dpdacctTake 10 ormore ACDcallsCreatelease add.changecaseTook payby phonepaymentUpdatedPOE andwork # onaccountUpdate acustomersaddress onretail acctTake apaymentover1000.00Take apayment ona 29 dpdaccountTake 5ACDcallsRec'd calltransferredfrom R8Cust Serv.Customer'sfirst nameis same asyoursTake apayment foranotherRegion'saccountSpeak withcust withfamousnameCreate adue datechangecaseHave acustomerthat has twoopenaccountsVerify apaymentvia web orpbpWork a NJLeaseAccountCustomer'saddress isDESubmittedLeaseDeferralCreate amisappliedpaymentcase

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer lives in FL
  2. Collect late fees for ext/def
  3. Take a payment on a business account
  4. Cust has at least 2 prev accts with ahfc
  5. Take pmnt on 0 dpd acct
  6. Take 10 or more ACD calls
  7. Create lease add. change case
  8. Took pay by phone payment
  9. Updated POE and work # on account
  10. Update a customers address on retail acct
  11. Take a payment over 1000.00
  12. Take a payment on a 29 dpd account
  13. Take 5 ACD calls
  14. Rec'd call transferred from R8 Cust Serv.
  15. Customer's first name is same as yours
  16. Take a payment for another Region's account
  17. Speak with cust with famous name
  18. Create a due date change case
  19. Have a customer that has two open accounts
  20. Verify a payment via web or pbp
  21. Work a NJ Lease Account
  22. Customer's address is DE
  23. Submitted Lease Deferral
  24. Create a misapplied payment case