Createlease add.changecaseSubmittedLeaseDeferralTake 10 ormore ACDcallsTake pmnton 0 dpdacctCreate adue datechangecaseCust hasat least 2prev acctswith ahfcCustomer'sfirst nameis same asyoursUpdatedPOE andwork # onaccountCollectlate feesfor ext/defTake apayment ona 29 dpdaccountTook payby phonepaymentTake 5ACDcallsCustomer'saddress isDETake apaymentover1000.00Create amisappliedpaymentcaseHave acustomerthat has twoopenaccountsSpeak withcust withfamousnameVerify apaymentvia web orpbpWork a NJLeaseAccountUpdate acustomersaddress onretail acctCustomerlives inFLTake apayment ona businessaccountTake apayment foranotherRegion'saccountRec'd calltransferredfrom R8Cust Serv.Createlease add.changecaseSubmittedLeaseDeferralTake 10 ormore ACDcallsTake pmnton 0 dpdacctCreate adue datechangecaseCust hasat least 2prev acctswith ahfcCustomer'sfirst nameis same asyoursUpdatedPOE andwork # onaccountCollectlate feesfor ext/defTake apayment ona 29 dpdaccountTook payby phonepaymentTake 5ACDcallsCustomer'saddress isDETake apaymentover1000.00Create amisappliedpaymentcaseHave acustomerthat has twoopenaccountsSpeak withcust withfamousnameVerify apaymentvia web orpbpWork a NJLeaseAccountUpdate acustomersaddress onretail acctCustomerlives inFLTake apayment ona businessaccountTake apayment foranotherRegion'saccountRec'd calltransferredfrom R8Cust Serv.

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Create lease add. change case
  2. Submitted Lease Deferral
  3. Take 10 or more ACD calls
  4. Take pmnt on 0 dpd acct
  5. Create a due date change case
  6. Cust has at least 2 prev accts with ahfc
  7. Customer's first name is same as yours
  8. Updated POE and work # on account
  9. Collect late fees for ext/def
  10. Take a payment on a 29 dpd account
  11. Took pay by phone payment
  12. Take 5 ACD calls
  13. Customer's address is DE
  14. Take a payment over 1000.00
  15. Create a misapplied payment case
  16. Have a customer that has two open accounts
  17. Speak with cust with famous name
  18. Verify a payment via web or pbp
  19. Work a NJ Lease Account
  20. Update a customers address on retail acct
  21. Customer lives in FL
  22. Take a payment on a business account
  23. Take a payment for another Region's account
  24. Rec'd call transferred from R8 Cust Serv.