Customer'sfirst nameis same asyoursTake 5ACDcallsCreate amisappliedpaymentcaseTake apayment ona businessaccountSpeak withcust withfamousnameTake apayment foranotherRegion'saccountTake pmnton 0 dpdacctUpdatedPOE andwork # onaccountTake 10 ormore ACDcallsHave acustomerthat has twoopenaccountsCreatelease add.changecaseCustomerlives inFLUpdate acustomersaddress onretail acctRec'd calltransferredfrom R8Cust Serv.Take apaymentover1000.00Create adue datechangecaseVerify apaymentvia web orpbpWork a NJLeaseAccountTook payby phonepaymentSubmittedLeaseDeferralTake apayment ona 29 dpdaccountCust hasat least 2prev acctswith ahfcCollectlate feesfor ext/defCustomer'saddress isDECustomer'sfirst nameis same asyoursTake 5ACDcallsCreate amisappliedpaymentcaseTake apayment ona businessaccountSpeak withcust withfamousnameTake apayment foranotherRegion'saccountTake pmnton 0 dpdacctUpdatedPOE andwork # onaccountTake 10 ormore ACDcallsHave acustomerthat has twoopenaccountsCreatelease add.changecaseCustomerlives inFLUpdate acustomersaddress onretail acctRec'd calltransferredfrom R8Cust Serv.Take apaymentover1000.00Create adue datechangecaseVerify apaymentvia web orpbpWork a NJLeaseAccountTook payby phonepaymentSubmittedLeaseDeferralTake apayment ona 29 dpdaccountCust hasat least 2prev acctswith ahfcCollectlate feesfor ext/defCustomer'saddress isDE

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer's first name is same as yours
  2. Take 5 ACD calls
  3. Create a misapplied payment case
  4. Take a payment on a business account
  5. Speak with cust with famous name
  6. Take a payment for another Region's account
  7. Take pmnt on 0 dpd acct
  8. Updated POE and work # on account
  9. Take 10 or more ACD calls
  10. Have a customer that has two open accounts
  11. Create lease add. change case
  12. Customer lives in FL
  13. Update a customers address on retail acct
  14. Rec'd call transferred from R8 Cust Serv.
  15. Take a payment over 1000.00
  16. Create a due date change case
  17. Verify a payment via web or pbp
  18. Work a NJ Lease Account
  19. Took pay by phone payment
  20. Submitted Lease Deferral
  21. Take a payment on a 29 dpd account
  22. Cust has at least 2 prev accts with ahfc
  23. Collect late fees for ext/def
  24. Customer's address is DE