Customerlives inFLTake 5ACDcallsHave acustomerthat has twoopenaccountsTake 10 ormore ACDcallsSpeak withcust withfamousnameCustomer'sfirst nameis same asyoursCustomer'saddress isDETake apaymentover1000.00Work a NJLeaseAccountCreate adue datechangecaseRec'd calltransferredfrom R8Cust Serv.SubmittedLeaseDeferralTake apayment ona businessaccountCust hasat least 2prev acctswith ahfcCreatelease add.changecaseUpdate acustomersaddress onretail acctTook payby phonepaymentTake apayment ona 29 dpdaccountTake apayment foranotherRegion'saccountCollectlate feesfor ext/defCreate amisappliedpaymentcaseVerify apaymentvia web orpbpUpdatedPOE andwork # onaccountTake pmnton 0 dpdacctCustomerlives inFLTake 5ACDcallsHave acustomerthat has twoopenaccountsTake 10 ormore ACDcallsSpeak withcust withfamousnameCustomer'sfirst nameis same asyoursCustomer'saddress isDETake apaymentover1000.00Work a NJLeaseAccountCreate adue datechangecaseRec'd calltransferredfrom R8Cust Serv.SubmittedLeaseDeferralTake apayment ona businessaccountCust hasat least 2prev acctswith ahfcCreatelease add.changecaseUpdate acustomersaddress onretail acctTook payby phonepaymentTake apayment ona 29 dpdaccountTake apayment foranotherRegion'saccountCollectlate feesfor ext/defCreate amisappliedpaymentcaseVerify apaymentvia web orpbpUpdatedPOE andwork # onaccountTake pmnton 0 dpdacct

Mid/Late - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer lives in FL
  2. Take 5 ACD calls
  3. Have a customer that has two open accounts
  4. Take 10 or more ACD calls
  5. Speak with cust with famous name
  6. Customer's first name is same as yours
  7. Customer's address is DE
  8. Take a payment over 1000.00
  9. Work a NJ Lease Account
  10. Create a due date change case
  11. Rec'd call transferred from R8 Cust Serv.
  12. Submitted Lease Deferral
  13. Take a payment on a business account
  14. Cust has at least 2 prev accts with ahfc
  15. Create lease add. change case
  16. Update a customers address on retail acct
  17. Took pay by phone payment
  18. Take a payment on a 29 dpd account
  19. Take a payment for another Region's account
  20. Collect late fees for ext/def
  21. Create a misapplied payment case
  22. Verify a payment via web or pbp
  23. Updated POE and work # on account
  24. Take pmnt on 0 dpd acct