Keeps talking to someone beside them Internal call to transfer to another employee Doesn't know if merch or non-merch Says they personally know employee Asks how you are but keeps talking Asks for someone in IT Keeps talking after you say "hold" Asks for employee phone number Tries sales pitch for new product Asks where an old employee now works Wrong number Asks for email address for employee Thinks this is a store Says they don't know who they want Says they don't have contact name Asks where they called Josh Mann calls Repeats what they were just told Says "umm" more than three times Thinks they called the employee directly Asks to speak to CEO/president Call center Store employee calls Mispronounces employee name Keeps talking to someone beside them Internal call to transfer to another employee Doesn't know if merch or non-merch Says they personally know employee Asks how you are but keeps talking Asks for someone in IT Keeps talking after you say "hold" Asks for employee phone number Tries sales pitch for new product Asks where an old employee now works Wrong number Asks for email address for employee Thinks this is a store Says they don't know who they want Says they don't have contact name Asks where they called Josh Mann calls Repeats what they were just told Says "umm" more than three times Thinks they called the employee directly Asks to speak to CEO/president Call center Store employee calls Mispronounces employee name
(Print)
Keeps talking to someone beside them
Internal call to transfer to another employee
Doesn't know if merch or non-merch
Says they personally know employee
Asks how you are but keeps talking
Asks for someone in IT
Keeps talking after you say "hold"
Asks for employee phone number
Tries sales pitch for new product
Asks where an old employee now works
Wrong number
Asks for email address for employee
Thinks this is a store
Says they don't know who they want
Says they don't have contact name
Asks where they called
Josh Mann calls
Repeats what they were just told
Says "umm" more than three times
Thinks they called the employee directly
Asks to speak to CEO/president
Call center
Store employee calls
Mispronounces employee name
