Had astrangecallrequestTeamsMeredith aStar Warsquote7 customershad a namebeginningwith “S”Explainplanparametersto a callerTransferreda BI callCustomergave me acomplimentPricemultiplemedicationsfor memberTeamsMeredith thename of thefamous twinsin Star WarsCustomersaid“wow”You hear:“May theForce bewith you”Address anadditionalneedthroughconversationHandle5casesTurn a hardcall into apositive callTalk likeYodasomeonedoesUploaded10 phonenumbersAssistedanotherdepartmentwith arequestSpoke to acaller witha “v” intheir nameYou areasked for areferencenumberSit on holdwith apharmacy formore than10 minutesUsed themembersname ona callUse thephoneticalphabet toclarifyspellingTeam MeredithDarth Vader’sname before hewent to thedark sideAddresseda majorconcernw/customerHeard aWookiecallBeatMeredithto a callMade acustomerlaughAssistedanotherCSR.Loggedyourself outof PDMI bymistakeYou are toldthat you arecallernumber:Used aStarWars Gif“Can I be ofany furtherassistance”10 timesSend outanAmazingCare BearHad astrangecallrequestTeamsMeredith aStar Warsquote7 customershad a namebeginningwith “S”Explainplanparametersto a callerTransferreda BI callCustomergave me acomplimentPricemultiplemedicationsfor memberTeamsMeredith thename of thefamous twinsin Star WarsCustomersaid“wow”You hear:“May theForce bewith you”Address anadditionalneedthroughconversationHandle5casesTurn a hardcall into apositive callTalk likeYodasomeonedoesUploaded10 phonenumbersAssistedanotherdepartmentwith arequestSpoke to acaller witha “v” intheir nameYou areasked for areferencenumberSit on holdwith apharmacy formore than10 minutesUsed themembersname ona callUse thephoneticalphabet toclarifyspellingTeam MeredithDarth Vader’sname before hewent to thedark sideAddresseda majorconcernw/customerHeard aWookiecallBeatMeredithto a callMade acustomerlaughAssistedanotherCSR.Loggedyourself outof PDMI bymistakeYou are toldthat you arecallernumber:Used aStarWars Gif“Can I be ofany furtherassistance”10 timesSend outanAmazingCare Bear

May the 4th Be With You - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a strange call request
  2. Teams Meredith a Star Wars quote
  3. 7 customers had a name beginning with “S”
  4. Explain plan parameters to a caller
  5. Transferred a BI call
  6. Customer gave me a compliment
  7. Price multiple medications for member
  8. Teams Meredith the name of the famous twins in Star Wars
  9. Customer said “wow”
  10. You hear: “May the Force be with you”
  11. Address an additional need through conversation
  12. Handle 5 cases
  13. Turn a hard call into a positive call
  14. Talk like Yoda someone does
  15. Uploaded 10 phone numbers
  16. Assisted another department with a request
  17. Spoke to a caller with a “v” in their name
  18. You are asked for a reference number
  19. Sit on hold with a pharmacy for more than 10 minutes
  20. Used the members name on a call
  21. Use the phonetic alphabet to clarify spelling
  22. Team Meredith Darth Vader’s name before he went to the dark side
  23. Addressed a major concern w/customer
  24. Heard a Wookie call
  25. Beat Meredith to a call
  26. Made a customer laugh
  27. Assisted another CSR.
  28. Logged yourself out of PDMI by mistake
  29. You are told that you are caller number:
  30. Used a Star Wars Gif
  31. “Can I be of any further assistance” 10 times
  32. Send out an Amazing Care Bear