(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Logged yourself out of PDMI by mistake
Price multiple medications for member
Send out an Amazing Care Bear
Used a Star Wars Gif
Made a customer laugh
Handle 5 cases
Assisted another department with a request
Teams Meredith a Star Wars quote
Address an additional need through conversation
Sit on hold with a pharmacy for more than 10 minutes
Explain plan parameters to a caller
Addressed a major concern w/customer
Customer gave me a compliment
Use the phonetic alphabet to clarify spelling
Heard a Wookie call
You are told that you are caller number:
7 customers had a name beginning with “S”
Spoke to a caller with a “v” in their name
Had a strange call request
Transferred a BI call
Assisted another CSR.
You are asked for a reference number
Team Meredith Darth Vader’s name before he went to the dark side
Talk like Yoda someone does
Beat Meredith to a call
Teams Meredith the name of the famous twins in Star Wars
