(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assisted another department with a request
Price multiple medications for member
Assisted another CSR.
You are told that you are caller number:
Talk like Yoda someone does
Transferred a BI call
Spoke to a caller with a “v” in their name
Uploaded 10 phone numbers
Used a Star Wars Gif
Teams Meredith the name of the famous twins in Star Wars
Use the phonetic alphabet to clarify spelling
Addressed a major concern w/customer
Beat Meredith to a call
Send out an Amazing Care Bear
Turn a hard call into a positive call
Had a strange call request
Customer said “wow”
You hear: “May the Force be with you”
Sit on hold with a pharmacy for more than 10 minutes
7 customers had a name beginning with “S”
Handle 5 cases
Address an additional need through conversation
Heard a Wookie call
Made a customer laugh
You are asked for a reference number
Teams Meredith a Star Wars quote
Logged yourself out of PDMI by mistake
Explain plan parameters to a caller
“Can I be of any further assistance” 10 times
Team Meredith Darth Vader’s name before he went to the dark side
