TeamsMeredith thename of thefamous twinsin Star WarsSpoke to acaller witha “v” intheir nameSit on holdwith apharmacy formore than10 minutesExplainplanparametersto a callerHandle5casesLoggedyourself outof PDMI bymistakeTeam MeredithDarth Vader’sname before hewent to thedark sideHad astrangecallrequestTurn a hardcall into apositive callPricemultiplemedicationsfor memberYou are toldthat you arecallernumber:You hear:“May theForce bewith you”“Can I be ofany furtherassistance”10 timesUsed themembersname ona callBeatMeredithto a callUploaded10 phonenumbers7 customershad a namebeginningwith “S”AssistedanotherCSR.Send outanAmazingCare BearTeamsMeredith aStar WarsquoteUsed aStarWars GifAddress anadditionalneedthroughconversationUse thephoneticalphabet toclarifyspellingYou areasked for areferencenumberHeard aWookiecallTransferreda BI callTalk likeYodasomeonedoesAssistedanotherdepartmentwith arequestMade acustomerlaughCustomergave me acomplimentAddresseda majorconcernw/customerCustomersaid“wow”TeamsMeredith thename of thefamous twinsin Star WarsSpoke to acaller witha “v” intheir nameSit on holdwith apharmacy formore than10 minutesExplainplanparametersto a callerHandle5casesLoggedyourself outof PDMI bymistakeTeam MeredithDarth Vader’sname before hewent to thedark sideHad astrangecallrequestTurn a hardcall into apositive callPricemultiplemedicationsfor memberYou are toldthat you arecallernumber:You hear:“May theForce bewith you”“Can I be ofany furtherassistance”10 timesUsed themembersname ona callBeatMeredithto a callUploaded10 phonenumbers7 customershad a namebeginningwith “S”AssistedanotherCSR.Send outanAmazingCare BearTeamsMeredith aStar WarsquoteUsed aStarWars GifAddress anadditionalneedthroughconversationUse thephoneticalphabet toclarifyspellingYou areasked for areferencenumberHeard aWookiecallTransferreda BI callTalk likeYodasomeonedoesAssistedanotherdepartmentwith arequestMade acustomerlaughCustomergave me acomplimentAddresseda majorconcernw/customerCustomersaid“wow”

May the 4th Be With You - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teams Meredith the name of the famous twins in Star Wars
  2. Spoke to a caller with a “v” in their name
  3. Sit on hold with a pharmacy for more than 10 minutes
  4. Explain plan parameters to a caller
  5. Handle 5 cases
  6. Logged yourself out of PDMI by mistake
  7. Team Meredith Darth Vader’s name before he went to the dark side
  8. Had a strange call request
  9. Turn a hard call into a positive call
  10. Price multiple medications for member
  11. You are told that you are caller number:
  12. You hear: “May the Force be with you”
  13. “Can I be of any further assistance” 10 times
  14. Used the members name on a call
  15. Beat Meredith to a call
  16. Uploaded 10 phone numbers
  17. 7 customers had a name beginning with “S”
  18. Assisted another CSR.
  19. Send out an Amazing Care Bear
  20. Teams Meredith a Star Wars quote
  21. Used a Star Wars Gif
  22. Address an additional need through conversation
  23. Use the phonetic alphabet to clarify spelling
  24. You are asked for a reference number
  25. Heard a Wookie call
  26. Transferred a BI call
  27. Talk like Yoda someone does
  28. Assisted another department with a request
  29. Made a customer laugh
  30. Customer gave me a compliment
  31. Addressed a major concern w/customer
  32. Customer said “wow”