(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred a BI call
Sit on hold with a pharmacy for more than 10 minutes
Team Meredith Darth Vader’s name before he went to the dark side
“Can I be of any further assistance” 10 times
Send out an Amazing Care Bear
Spoke to a caller with a “v” in their name
7 customers had a name beginning with “S”
Had a strange call request
Assisted another department with a request
Made a customer laugh
Use the phonetic alphabet to clarify spelling
You are told that you are caller number:
Used the members name on a call
Price multiple medications for member
You are asked for a reference number
Teams Meredith a Star Wars quote
You hear: “May the Force be with you”
Uploaded 10 phone numbers
Customer said “wow”
Address an additional need through conversation
Customer gave me a compliment
Talk like Yoda someone does
Turn a hard call into a positive call
Addressed a major concern w/customer
Handle 5 cases
Heard a Wookie call
Teams Meredith the name of the famous twins in Star Wars
