(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used a Star Wars Gif
Spoke to a caller with a “v” in their name
Assisted another department with a request
Sit on hold with a pharmacy for more than 10 minutes
Explain plan parameters to a caller
You hear: “May the Force be with you”
Price multiple medications for member
Handle 5 cases
Made a customer laugh
Team Meredith Darth Vader’s name before he went to the dark side
Logged yourself out of PDMI by mistake
Use the phonetic alphabet to clarify spelling
Assisted another CSR.
Addressed a major concern w/customer
Address an additional need through conversation
Customer gave me a compliment
You are asked for a reference number
Teams Meredith a Star Wars quote
Send out an Amazing Care Bear
Talk like Yoda someone does
Turn a hard call into a positive call
Heard a Wookie call
Uploaded 10 phone numbers
Customer said “wow”
“Can I be of any further assistance” 10 times
7 customers had a name beginning with “S”
Used the members name on a call
Beat Meredith to a call
You are told that you are caller number:
Had a strange call request
Teams Meredith the name of the famous twins in Star Wars
