UsedavisapptsemailRefer tovaccinefinderRescheduleanappointmentCaller hasquestionsabout J&JSchedule atleast 3peopleduring onecallSpeak withsomeonewho losttheir whitecardSay thank youto an electionworker ordiseaseinvestigatorUpdate atypo withclient'sinfoTake20callsExplain theDocketapp tocallerMake anoutboundcallCaller hasquestionsaboutModernaTalk withsomeonewho iscurrently atthe clinicHit sendall callsbeforelunchSpeak withsomeonewho hassevere sideeffectsSchedule a2nd doseappointmentGivedirectionsto theclinicSchedulea familymemberor friendTransfera call toa leadCaller is orwill be latetoappointmentMail aletterMake asame dayappointmentTransfer to4903 (ortake Spanishcall)Schedule a1st doseappointmentUsedavisapptsemailRefer tovaccinefinderRescheduleanappointmentCaller hasquestionsabout J&JSchedule atleast 3peopleduring onecallSpeak withsomeonewho losttheir whitecardSay thank youto an electionworker ordiseaseinvestigatorUpdate atypo withclient'sinfoTake20callsExplain theDocketapp tocallerMake anoutboundcallCaller hasquestionsaboutModernaTalk withsomeonewho iscurrently atthe clinicHit sendall callsbeforelunchSpeak withsomeonewho hassevere sideeffectsSchedule a2nd doseappointmentGivedirectionsto theclinicSchedulea familymemberor friendTransfera call toa leadCaller is orwill be latetoappointmentMail aletterMake asame dayappointmentTransfer to4903 (ortake Spanishcall)Schedule a1st doseappointment

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use davisappts email
  2. Refer to vaccinefinder
  3. Reschedule an appointment
  4. Caller has questions about J&J
  5. Schedule at least 3 people during one call
  6. Speak with someone who lost their white card
  7. Say thank you to an election worker or disease investigator
  8. Update a typo with client's info
  9. Take 20 calls
  10. Explain the Docket app to caller
  11. Make an outbound call
  12. Caller has questions about Moderna
  13. Talk with someone who is currently at the clinic
  14. Hit send all calls before lunch
  15. Speak with someone who has severe side effects
  16. Schedule a 2nd dose appointment
  17. Give directions to the clinic
  18. Schedule a family member or friend
  19. Transfer a call to a lead
  20. Caller is or will be late to appointment
  21. Mail a letter
  22. Make a same day appointment
  23. Transfer to 4903 (or take Spanish call)
  24. Schedule a 1st dose appointment