Take20callsTransfer to4903 (ortake Spanishcall)Make asame dayappointmentSchedule atleast 3peopleduring onecallSpeak withsomeonewho hassevere sideeffectsUsedavisapptsemailTalk withsomeonewho iscurrently atthe clinicSchedule a2nd doseappointmentCaller is orwill be latetoappointmentHit sendall callsbeforelunchMake anoutboundcallMail aletterSchedulea familymemberor friendCaller hasquestionsabout J&JGivedirectionsto theclinicUpdate atypo withclient'sinfoCaller hasquestionsaboutModernaRescheduleanappointmentExplain theDocketapp tocallerSay thank youto an electionworker ordiseaseinvestigatorSpeak withsomeonewho losttheir whitecardSchedule a1st doseappointmentRefer tovaccinefinderTransfera call toa leadTake20callsTransfer to4903 (ortake Spanishcall)Make asame dayappointmentSchedule atleast 3peopleduring onecallSpeak withsomeonewho hassevere sideeffectsUsedavisapptsemailTalk withsomeonewho iscurrently atthe clinicSchedule a2nd doseappointmentCaller is orwill be latetoappointmentHit sendall callsbeforelunchMake anoutboundcallMail aletterSchedulea familymemberor friendCaller hasquestionsabout J&JGivedirectionsto theclinicUpdate atypo withclient'sinfoCaller hasquestionsaboutModernaRescheduleanappointmentExplain theDocketapp tocallerSay thank youto an electionworker ordiseaseinvestigatorSpeak withsomeonewho losttheir whitecardSchedule a1st doseappointmentRefer tovaccinefinderTransfera call toa lead

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Take 20 calls
  2. Transfer to 4903 (or take Spanish call)
  3. Make a same day appointment
  4. Schedule at least 3 people during one call
  5. Speak with someone who has severe side effects
  6. Use davisappts email
  7. Talk with someone who is currently at the clinic
  8. Schedule a 2nd dose appointment
  9. Caller is or will be late to appointment
  10. Hit send all calls before lunch
  11. Make an outbound call
  12. Mail a letter
  13. Schedule a family member or friend
  14. Caller has questions about J&J
  15. Give directions to the clinic
  16. Update a typo with client's info
  17. Caller has questions about Moderna
  18. Reschedule an appointment
  19. Explain the Docket app to caller
  20. Say thank you to an election worker or disease investigator
  21. Speak with someone who lost their white card
  22. Schedule a 1st dose appointment
  23. Refer to vaccinefinder
  24. Transfer a call to a lead