Update atypo withclient'sinfoSpeak withsomeonewho hassevere sideeffectsMake asame dayappointmentTake20callsHit sendall callsbeforelunchSchedule a2nd doseappointmentUsedavisapptsemailCaller hasquestionsaboutModernaSchedule atleast 3peopleduring onecallCaller is orwill be latetoappointmentRescheduleanappointmentRefer tovaccinefinderCaller hasquestionsabout J&JTalk withsomeonewho iscurrently atthe clinicSchedule a1st doseappointmentTransfera call toa leadExplain theDocketapp tocallerSchedulea familymemberor friendSpeak withsomeonewho losttheir whitecardSay thank youto an electionworker ordiseaseinvestigatorMake anoutboundcallGivedirectionsto theclinicTransfer to4903 (ortake Spanishcall)Mail aletterUpdate atypo withclient'sinfoSpeak withsomeonewho hassevere sideeffectsMake asame dayappointmentTake20callsHit sendall callsbeforelunchSchedule a2nd doseappointmentUsedavisapptsemailCaller hasquestionsaboutModernaSchedule atleast 3peopleduring onecallCaller is orwill be latetoappointmentRescheduleanappointmentRefer tovaccinefinderCaller hasquestionsabout J&JTalk withsomeonewho iscurrently atthe clinicSchedule a1st doseappointmentTransfera call toa leadExplain theDocketapp tocallerSchedulea familymemberor friendSpeak withsomeonewho losttheir whitecardSay thank youto an electionworker ordiseaseinvestigatorMake anoutboundcallGivedirectionsto theclinicTransfer to4903 (ortake Spanishcall)Mail aletter

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update a typo with client's info
  2. Speak with someone who has severe side effects
  3. Make a same day appointment
  4. Take 20 calls
  5. Hit send all calls before lunch
  6. Schedule a 2nd dose appointment
  7. Use davisappts email
  8. Caller has questions about Moderna
  9. Schedule at least 3 people during one call
  10. Caller is or will be late to appointment
  11. Reschedule an appointment
  12. Refer to vaccinefinder
  13. Caller has questions about J&J
  14. Talk with someone who is currently at the clinic
  15. Schedule a 1st dose appointment
  16. Transfer a call to a lead
  17. Explain the Docket app to caller
  18. Schedule a family member or friend
  19. Speak with someone who lost their white card
  20. Say thank you to an election worker or disease investigator
  21. Make an outbound call
  22. Give directions to the clinic
  23. Transfer to 4903 (or take Spanish call)
  24. Mail a letter