Update atypo withclient'sinfoMake anoutboundcallTransfer to4903 (ortake Spanishcall)Say thank youto an electionworker ordiseaseinvestigatorSchedule a1st doseappointmentRefer tovaccinefinderSchedulea familymemberor friendGivedirectionsto theclinicCaller hasquestionsabout J&JTransfera call toa leadHit sendall callsbeforelunchCaller hasquestionsaboutModernaSpeak withsomeonewho hassevere sideeffectsCaller is orwill be latetoappointmentTake20callsSchedule atleast 3peopleduring onecallExplain theDocketapp tocallerUsedavisapptsemailMake asame dayappointmentSpeak withsomeonewho losttheir whitecardRescheduleanappointmentTalk withsomeonewho iscurrently atthe clinicSchedule a2nd doseappointmentMail aletterUpdate atypo withclient'sinfoMake anoutboundcallTransfer to4903 (ortake Spanishcall)Say thank youto an electionworker ordiseaseinvestigatorSchedule a1st doseappointmentRefer tovaccinefinderSchedulea familymemberor friendGivedirectionsto theclinicCaller hasquestionsabout J&JTransfera call toa leadHit sendall callsbeforelunchCaller hasquestionsaboutModernaSpeak withsomeonewho hassevere sideeffectsCaller is orwill be latetoappointmentTake20callsSchedule atleast 3peopleduring onecallExplain theDocketapp tocallerUsedavisapptsemailMake asame dayappointmentSpeak withsomeonewho losttheir whitecardRescheduleanappointmentTalk withsomeonewho iscurrently atthe clinicSchedule a2nd doseappointmentMail aletter

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update a typo with client's info
  2. Make an outbound call
  3. Transfer to 4903 (or take Spanish call)
  4. Say thank you to an election worker or disease investigator
  5. Schedule a 1st dose appointment
  6. Refer to vaccinefinder
  7. Schedule a family member or friend
  8. Give directions to the clinic
  9. Caller has questions about J&J
  10. Transfer a call to a lead
  11. Hit send all calls before lunch
  12. Caller has questions about Moderna
  13. Speak with someone who has severe side effects
  14. Caller is or will be late to appointment
  15. Take 20 calls
  16. Schedule at least 3 people during one call
  17. Explain the Docket app to caller
  18. Use davisappts email
  19. Make a same day appointment
  20. Speak with someone who lost their white card
  21. Reschedule an appointment
  22. Talk with someone who is currently at the clinic
  23. Schedule a 2nd dose appointment
  24. Mail a letter