Hit sendall callsbeforelunchSpeak withsomeonewho losttheir whitecardExplain theDocketapp tocallerTransfer to4903 (ortake Spanishcall)Update atypo withclient'sinfoSchedule atleast 3peopleduring onecallCaller hasquestionsabout J&JSay thank youto an electionworker ordiseaseinvestigatorRefer tovaccinefinderSchedule a1st doseappointmentMake asame dayappointmentMail aletterCaller is orwill be latetoappointmentSchedule a2nd doseappointmentSchedulea familymemberor friendMake anoutboundcallGivedirectionsto theclinicRescheduleanappointmentUsedavisapptsemailTalk withsomeonewho iscurrently atthe clinicTake20callsCaller hasquestionsaboutModernaSpeak withsomeonewho hassevere sideeffectsTransfera call toa leadHit sendall callsbeforelunchSpeak withsomeonewho losttheir whitecardExplain theDocketapp tocallerTransfer to4903 (ortake Spanishcall)Update atypo withclient'sinfoSchedule atleast 3peopleduring onecallCaller hasquestionsabout J&JSay thank youto an electionworker ordiseaseinvestigatorRefer tovaccinefinderSchedule a1st doseappointmentMake asame dayappointmentMail aletterCaller is orwill be latetoappointmentSchedule a2nd doseappointmentSchedulea familymemberor friendMake anoutboundcallGivedirectionsto theclinicRescheduleanappointmentUsedavisapptsemailTalk withsomeonewho iscurrently atthe clinicTake20callsCaller hasquestionsaboutModernaSpeak withsomeonewho hassevere sideeffectsTransfera call toa lead

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Hit send all calls before lunch
  2. Speak with someone who lost their white card
  3. Explain the Docket app to caller
  4. Transfer to 4903 (or take Spanish call)
  5. Update a typo with client's info
  6. Schedule at least 3 people during one call
  7. Caller has questions about J&J
  8. Say thank you to an election worker or disease investigator
  9. Refer to vaccinefinder
  10. Schedule a 1st dose appointment
  11. Make a same day appointment
  12. Mail a letter
  13. Caller is or will be late to appointment
  14. Schedule a 2nd dose appointment
  15. Schedule a family member or friend
  16. Make an outbound call
  17. Give directions to the clinic
  18. Reschedule an appointment
  19. Use davisappts email
  20. Talk with someone who is currently at the clinic
  21. Take 20 calls
  22. Caller has questions about Moderna
  23. Speak with someone who has severe side effects
  24. Transfer a call to a lead