Givedirectionsto theclinicSpeak withsomeonewho losttheir whitecardSchedulea familymemberor friendRefer tovaccinefinderCaller is orwill be latetoappointmentUpdate atypo withclient'sinfoMake anoutboundcallSchedule a1st doseappointmentTake20callsSchedule a2nd doseappointmentTransfera call toa leadTalk withsomeonewho iscurrently atthe clinicSchedule atleast 3peopleduring onecallTransfer to4903 (ortake Spanishcall)RescheduleanappointmentMail aletterSay thank youto an electionworker ordiseaseinvestigatorHit sendall callsbeforelunchExplain theDocketapp tocallerCaller hasquestionsaboutModernaCaller hasquestionsabout J&JMake asame dayappointmentSpeak withsomeonewho hassevere sideeffectsUsedavisapptsemailGivedirectionsto theclinicSpeak withsomeonewho losttheir whitecardSchedulea familymemberor friendRefer tovaccinefinderCaller is orwill be latetoappointmentUpdate atypo withclient'sinfoMake anoutboundcallSchedule a1st doseappointmentTake20callsSchedule a2nd doseappointmentTransfera call toa leadTalk withsomeonewho iscurrently atthe clinicSchedule atleast 3peopleduring onecallTransfer to4903 (ortake Spanishcall)RescheduleanappointmentMail aletterSay thank youto an electionworker ordiseaseinvestigatorHit sendall callsbeforelunchExplain theDocketapp tocallerCaller hasquestionsaboutModernaCaller hasquestionsabout J&JMake asame dayappointmentSpeak withsomeonewho hassevere sideeffectsUsedavisapptsemail

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give directions to the clinic
  2. Speak with someone who lost their white card
  3. Schedule a family member or friend
  4. Refer to vaccinefinder
  5. Caller is or will be late to appointment
  6. Update a typo with client's info
  7. Make an outbound call
  8. Schedule a 1st dose appointment
  9. Take 20 calls
  10. Schedule a 2nd dose appointment
  11. Transfer a call to a lead
  12. Talk with someone who is currently at the clinic
  13. Schedule at least 3 people during one call
  14. Transfer to 4903 (or take Spanish call)
  15. Reschedule an appointment
  16. Mail a letter
  17. Say thank you to an election worker or disease investigator
  18. Hit send all calls before lunch
  19. Explain the Docket app to caller
  20. Caller has questions about Moderna
  21. Caller has questions about J&J
  22. Make a same day appointment
  23. Speak with someone who has severe side effects
  24. Use davisappts email