Say thank youto an electionworker ordiseaseinvestigatorUsedavisapptsemailTake20callsTalk withsomeonewho iscurrently atthe clinicMake asame dayappointmentCaller hasquestionsabout J&JRefer tovaccinefinderSchedulea familymemberor friendHit sendall callsbeforelunchSpeak withsomeonewho hassevere sideeffectsCaller is orwill be latetoappointmentUpdate atypo withclient'sinfoSchedule a1st doseappointmentRescheduleanappointmentMail aletterTransfera call toa leadMake anoutboundcallCaller hasquestionsaboutModernaSchedule atleast 3peopleduring onecallSchedule a2nd doseappointmentGivedirectionsto theclinicSpeak withsomeonewho losttheir whitecardTransfer to4903 (ortake Spanishcall)Explain theDocketapp tocallerSay thank youto an electionworker ordiseaseinvestigatorUsedavisapptsemailTake20callsTalk withsomeonewho iscurrently atthe clinicMake asame dayappointmentCaller hasquestionsabout J&JRefer tovaccinefinderSchedulea familymemberor friendHit sendall callsbeforelunchSpeak withsomeonewho hassevere sideeffectsCaller is orwill be latetoappointmentUpdate atypo withclient'sinfoSchedule a1st doseappointmentRescheduleanappointmentMail aletterTransfera call toa leadMake anoutboundcallCaller hasquestionsaboutModernaSchedule atleast 3peopleduring onecallSchedule a2nd doseappointmentGivedirectionsto theclinicSpeak withsomeonewho losttheir whitecardTransfer to4903 (ortake Spanishcall)Explain theDocketapp tocaller

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say thank you to an election worker or disease investigator
  2. Use davisappts email
  3. Take 20 calls
  4. Talk with someone who is currently at the clinic
  5. Make a same day appointment
  6. Caller has questions about J&J
  7. Refer to vaccinefinder
  8. Schedule a family member or friend
  9. Hit send all calls before lunch
  10. Speak with someone who has severe side effects
  11. Caller is or will be late to appointment
  12. Update a typo with client's info
  13. Schedule a 1st dose appointment
  14. Reschedule an appointment
  15. Mail a letter
  16. Transfer a call to a lead
  17. Make an outbound call
  18. Caller has questions about Moderna
  19. Schedule at least 3 people during one call
  20. Schedule a 2nd dose appointment
  21. Give directions to the clinic
  22. Speak with someone who lost their white card
  23. Transfer to 4903 (or take Spanish call)
  24. Explain the Docket app to caller