Schedulea familymemberor friendUsedavisapptsemailSchedule a2nd doseappointmentExplain theDocketapp tocallerCaller hasquestionsaboutModernaSay thank youto an electionworker ordiseaseinvestigatorGivedirectionsto theclinicTransfera call toa leadUpdate atypo withclient'sinfoTake20callsMake anoutboundcallTalk withsomeonewho iscurrently atthe clinicSpeak withsomeonewho hassevere sideeffectsTransfer to4903 (ortake Spanishcall)RescheduleanappointmentSchedule atleast 3peopleduring onecallMake asame dayappointmentMail aletterSpeak withsomeonewho losttheir whitecardRefer tovaccinefinderCaller hasquestionsabout J&JHit sendall callsbeforelunchCaller is orwill be latetoappointmentSchedule a1st doseappointmentSchedulea familymemberor friendUsedavisapptsemailSchedule a2nd doseappointmentExplain theDocketapp tocallerCaller hasquestionsaboutModernaSay thank youto an electionworker ordiseaseinvestigatorGivedirectionsto theclinicTransfera call toa leadUpdate atypo withclient'sinfoTake20callsMake anoutboundcallTalk withsomeonewho iscurrently atthe clinicSpeak withsomeonewho hassevere sideeffectsTransfer to4903 (ortake Spanishcall)RescheduleanappointmentSchedule atleast 3peopleduring onecallMake asame dayappointmentMail aletterSpeak withsomeonewho losttheir whitecardRefer tovaccinefinderCaller hasquestionsabout J&JHit sendall callsbeforelunchCaller is orwill be latetoappointmentSchedule a1st doseappointment

COVID-19 Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a family member or friend
  2. Use davisappts email
  3. Schedule a 2nd dose appointment
  4. Explain the Docket app to caller
  5. Caller has questions about Moderna
  6. Say thank you to an election worker or disease investigator
  7. Give directions to the clinic
  8. Transfer a call to a lead
  9. Update a typo with client's info
  10. Take 20 calls
  11. Make an outbound call
  12. Talk with someone who is currently at the clinic
  13. Speak with someone who has severe side effects
  14. Transfer to 4903 (or take Spanish call)
  15. Reschedule an appointment
  16. Schedule at least 3 people during one call
  17. Make a same day appointment
  18. Mail a letter
  19. Speak with someone who lost their white card
  20. Refer to vaccinefinder
  21. Caller has questions about J&J
  22. Hit send all calls before lunch
  23. Caller is or will be late to appointment
  24. Schedule a 1st dose appointment