MySoftphoneisn'tworkingPut on holdby caller(other thanansweringthe door)My Avayaisn'trespondingHold on,Someoneis at thedoor.Locked outofSecureDocKidCryingCall fromKentuckyPerforminga callbackUsedBomgarRebuildinga mailboxLaunchpadPasswordIssue I forgotmygridpinMymonitorisn'tworkingDigToolbarissueMicrosoftTeamsisn'tworkingResettingan ArubaEnd aCitrixsessionMy VPNwon'tconnectCanvasissueCRMissueCallfromTexasI forgotmyusernameDogBarkingWelcomeAgentCall MySoftphoneisn'tworkingPut on holdby caller(other thanansweringthe door)My Avayaisn'trespondingHold on,Someoneis at thedoor.Locked outofSecureDocKidCryingCall fromKentuckyPerforminga callbackUsedBomgarRebuildinga mailboxLaunchpadPasswordIssue I forgotmygridpinMymonitorisn'tworkingDigToolbarissueMicrosoftTeamsisn'tworkingResettingan ArubaEnd aCitrixsessionMy VPNwon'tconnectCanvasissueCRMissueCallfromTexasI forgotmyusernameDogBarkingWelcomeAgentCall 

CSS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My Softphone isn't working
  2. Put on hold by caller (other than answering the door)
  3. My Avaya isn't responding
  4. Hold on, Someone is at the door.
  5. Locked out of SecureDoc
  6. Kid Crying
  7. Call from Kentucky
  8. Performing a callback
  9. Used Bomgar
  10. Rebuilding a mailbox
  11. Launchpad Password Issue
  12. I forgot my gridpin
  13. My monitor isn't working
  14. Dig Toolbar issue
  15. Microsoft Teams isn't working
  16. Resetting an Aruba
  17. End a Citrix session
  18. My VPN won't connect
  19. Canvas issue
  20. CRM issue
  21. Call from Texas
  22. I forgot my username
  23. Dog Barking
  24. Welcome Agent Call