TalkingInternetSpeedEmailMaintainCalmVoiceCustomerBarriersTelephoneAvoidNegativeLanguageSenderWrittenListenBackgroundNoiseActionFace toFaceBodyLanguageMessageAnswerChannelReflectionTelephoneShowEmpathyPoorServiceResolvetheIssueCulturalDifferencesFeedbackApologizeVideoMaintaina CalmVoiceReceiverFREESupportTalkingInternetSpeedEmailMaintainCalmVoiceCustomerBarriersTelephoneAvoidNegativeLanguageSenderWrittenListenBackgroundNoiseActionFace toFaceBodyLanguageMessageAnswerChannelReflectionTelephoneShowEmpathyPoorServiceResolvetheIssueCulturalDifferencesFeedbackApologizeVideoMaintaina CalmVoiceReceiverFREESupport

Foundations of Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. Talking
  2. Internet Speed
  3. Email
  4. Maintain Calm Voice
  5. Customer
  6. Barriers
  7. Telephone
  8. Avoid Negative Language
  9. Sender
  10. Written
  11. Listen
  12. Background Noise
  13. Action
  14. Face to Face
  15. Body Language
  16. Message
  17. Answer
  18. Channel
  19. Reflection
  20. Telephone
  21. Show Empathy
  22. Poor Service
  23. Resolve the Issue
  24. Cultural Differences
  25. Feedback
  26. Apologize
  27. Video
  28. Maintain a Calm Voice
  29. Receiver
  30. FREE
  31. Support