AngryPatientTimeSpecifiedSchedulingCheck InProcedureNoShowProvidercalled toEmergencyOutsideVisitsNewPatientForgetfulnessAppointmentReminderUrgentCarePharmaceuticalRepsOutpatientTestingClusteringWaveSchedulingOpenOfficeHoursComputerScheduleMatrixModified-WaveSchedulingEstablishedPatientProviderRunningBehindCheckOutProcedureLegalRecordLatePatientNewPatientBrochureName,TelephoneNumber,LocationEmergencyCallTalkativePatientPaperScheduleMatrixDoubleBookingScreeningCallsAngryPatientTimeSpecifiedSchedulingCheck InProcedureNoShowProvidercalled toEmergencyOutsideVisitsNewPatientForgetfulnessAppointmentReminderUrgentCarePharmaceuticalRepsOutpatientTestingClusteringWaveSchedulingOpenOfficeHoursComputerScheduleMatrixModified-WaveSchedulingEstablishedPatientProviderRunningBehindCheckOutProcedureLegalRecordLatePatientNewPatientBrochureName,TelephoneNumber,LocationEmergencyCallTalkativePatientPaperScheduleMatrixDoubleBookingScreeningCalls

Admin: Review of Chapter 9 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Angry Patient
  2. Time Specified Scheduling
  3. Check In Procedure
  4. No Show
  5. Provider called to Emergency
  6. Outside Visits
  7. New Patient
  8. Forgetfulness
  9. Appointment Reminder
  10. Urgent Care
  11. Pharmaceutical Reps
  12. Outpatient Testing
  13. Clustering
  14. Wave Scheduling
  15. Open Office Hours
  16. Computer Schedule Matrix
  17. Modified-Wave Scheduling
  18. Established Patient
  19. Provider Running Behind
  20. Check Out Procedure
  21. Legal Record
  22. Late Patient
  23. New Patient Brochure
  24. Name, Telephone Number, Location
  25. Emergency Call
  26. Talkative Patient
  27. Paper Schedule Matrix
  28. Double Booking
  29. Screening Calls