Set up aCustomer formore than oneLocation(include 2+customer #'s)Sent OPTIMA™an emailrequestingAccount Managerhelp___________Catch a TeamMembertalking tothemselves___________ Get 35Verifications ina day___/____/____Removed aMerchantCircleDuplicate___________Attend aMeeting___/____/____RemovedGoogleDuplicate(s)___________ Completed 5FebruaryCustomers(includecustomer #'s) Highest # ofVerifications ina day___/____/____Reply to than10 emailsbefore 10am___/____/____Get 30Verifications ina day___/____/____Got a suitenumber addedinto a nextdoorlisting___________CompletedOPTIMAVerification & sentto Social Specialistto finish FB___________4 NewCustomers ina day(include 4customer #'s)Responded to 5OPTIMA/OPTIMAHelp Emails(include 5customer #'s)Asked for helpin the teamhelp email___/____/____Completed my10thVerification CallLog on 1customer.___________Gave aCoworker aShout Out___/____/____CalledTripAdvisorto getupdatesmade___________RemovedBingDuplicate(s)___________Helped a teammember byanswering aquestion inMattermost______________________Worked withCustomerExperience on aresolution for anaccount___________Update an OPRafter confirmingcore informationwith a BusinessOwner___________ComputerMalfunction -put in a ticketto IT___/____/____Swapped asite due tolength ofprogram___________Completed allverificationwithin 7 days ofcustomer solddate___________Asked theVerificationTrainer orManager aQuestion___________Called Yelp toAccess aBusinessListing___________Opened aGMB SupportTicket___/____/____Set up aCustomer formore than oneLocation(include 2+customer #'s)Sent OPTIMA™an emailrequestingAccount Managerhelp___________Catch a TeamMembertalking tothemselves___________ Get 35Verifications ina day___/____/____Removed aMerchantCircleDuplicate___________Attend aMeeting___/____/____RemovedGoogleDuplicate(s)___________ Completed 5FebruaryCustomers(includecustomer #'s) Highest # ofVerifications ina day___/____/____Reply to than10 emailsbefore 10am___/____/____Get 30Verifications ina day___/____/____Got a suitenumber addedinto a nextdoorlisting___________CompletedOPTIMAVerification & sentto Social Specialistto finish FB___________4 NewCustomers ina day(include 4customer #'s)Responded to 5OPTIMA/OPTIMAHelp Emails(include 5customer #'s)Asked for helpin the teamhelp email___/____/____Completed my10thVerification CallLog on 1customer.___________Gave aCoworker aShout Out___/____/____CalledTripAdvisorto getupdatesmade___________RemovedBingDuplicate(s)___________Helped a teammember byanswering aquestion inMattermost______________________Worked withCustomerExperience on aresolution for anaccount___________Update an OPRafter confirmingcore informationwith a BusinessOwner___________ComputerMalfunction -put in a ticketto IT___/____/____Swapped asite due tolength ofprogram___________Completed allverificationwithin 7 days ofcustomer solddate___________Asked theVerificationTrainer orManager aQuestion___________Called Yelp toAccess aBusinessListing___________Opened aGMB SupportTicket___/____/____

Verification Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a Customer for more than one Location (include 2+ customer #'s)
  2. Sent OPTIMA™ an email requesting Account Manager help ___________
  3. Catch a Team Member talking to themselves ___________
  4. Get 35 Verifications in a day ___/____/____
  5. Removed a MerchantCircle Duplicate ___________
  6. Attend a Meeting ___/____/____
  7. Removed Google Duplicate(s) ___________
  8. Completed 5 February Customers (include customer #'s)
  9. Highest # of Verifications in a day ___/____/____
  10. Reply to than 10 emails before 10am ___/____/____
  11. Get 30 Verifications in a day ___/____/____
  12. Got a suite number added into a nextdoor listing ___________
  13. Completed OPTIMA Verification & sent to Social Specialist to finish FB ___________
  14. 4 New Customers in a day (include 4 customer #'s)
  15. Responded to 5 OPTIMA/OPTIMA Help Emails (include 5 customer #'s)
  16. Asked for help in the team help email ___/____/____
  17. Completed my 10th Verification Call Log on 1 customer. ___________
  18. Gave a Coworker a Shout Out ___/____/____
  19. Called TripAdvisor to get updates made ___________
  20. Removed Bing Duplicate(s) ___________
  21. ___________
    Helped a team member by answering a question in Mattermost ___________
  22. Worked with Customer Experience on a resolution for an account ___________
  23. Update an OPR after confirming core information with a Business Owner ___________
  24. Computer Malfunction - put in a ticket to IT ___/____/____
  25. Swapped a site due to length of program ___________
  26. Completed all verification within 7 days of customer sold date ___________
  27. Asked the Verification Trainer or Manager a Question ___________
  28. Called Yelp to Access a Business Listing ___________
  29. Opened a GMB Support Ticket ___/____/____