Called Yelp toAccess aBusinessListing___________Responded to 5OPTIMA/OPTIMAHelp Emails(include 5customer #'s)Worked withCustomerExperience on aresolution for anaccount___________Asked theVerificationTrainer orManager aQuestion___________Catch a TeamMembertalking tothemselves___________ Swapped asite due tolength ofprogram___________Completed my10thVerification CallLog on 1customer.___________Attend aMeeting___/____/____Set up aCustomer formore than oneLocation(include 2+customer #'s)4 NewCustomers ina day(include 4customer #'s)CalledTripAdvisorto getupdatesmade___________Highest # ofVerifications ina day___/____/____Removed aMerchantCircleDuplicate___________Completed 5FebruaryCustomers(includecustomer #'s) Got a suitenumber addedinto a nextdoorlisting___________RemovedGoogleDuplicate(s)___________ Helped a teammember byanswering aquestion inMattermost______________________Sent OPTIMA™an emailrequestingAccount Managerhelp___________CompletedOPTIMAVerification & sentto Social Specialistto finish FB___________Get 35Verifications ina day___/____/____Opened aGMB SupportTicket___/____/____ComputerMalfunction -put in a ticketto IT___/____/____RemovedBingDuplicate(s)___________Completed allverificationwithin 7 days ofcustomer solddate___________Reply to than10 emailsbefore 10am___/____/____Gave aCoworker aShout Out___/____/____Update an OPRafter confirmingcore informationwith a BusinessOwner___________Get 30Verifications ina day___/____/____Asked for helpin the teamhelp email___/____/____Called Yelp toAccess aBusinessListing___________Responded to 5OPTIMA/OPTIMAHelp Emails(include 5customer #'s)Worked withCustomerExperience on aresolution for anaccount___________Asked theVerificationTrainer orManager aQuestion___________Catch a TeamMembertalking tothemselves___________ Swapped asite due tolength ofprogram___________Completed my10thVerification CallLog on 1customer.___________Attend aMeeting___/____/____Set up aCustomer formore than oneLocation(include 2+customer #'s)4 NewCustomers ina day(include 4customer #'s)CalledTripAdvisorto getupdatesmade___________Highest # ofVerifications ina day___/____/____Removed aMerchantCircleDuplicate___________Completed 5FebruaryCustomers(includecustomer #'s) Got a suitenumber addedinto a nextdoorlisting___________RemovedGoogleDuplicate(s)___________ Helped a teammember byanswering aquestion inMattermost______________________Sent OPTIMA™an emailrequestingAccount Managerhelp___________CompletedOPTIMAVerification & sentto Social Specialistto finish FB___________Get 35Verifications ina day___/____/____Opened aGMB SupportTicket___/____/____ComputerMalfunction -put in a ticketto IT___/____/____RemovedBingDuplicate(s)___________Completed allverificationwithin 7 days ofcustomer solddate___________Reply to than10 emailsbefore 10am___/____/____Gave aCoworker aShout Out___/____/____Update an OPRafter confirmingcore informationwith a BusinessOwner___________Get 30Verifications ina day___/____/____Asked for helpin the teamhelp email___/____/____

Verification Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Yelp to Access a Business Listing ___________
  2. Responded to 5 OPTIMA/OPTIMA Help Emails (include 5 customer #'s)
  3. Worked with Customer Experience on a resolution for an account ___________
  4. Asked the Verification Trainer or Manager a Question ___________
  5. Catch a Team Member talking to themselves ___________
  6. Swapped a site due to length of program ___________
  7. Completed my 10th Verification Call Log on 1 customer. ___________
  8. Attend a Meeting ___/____/____
  9. Set up a Customer for more than one Location (include 2+ customer #'s)
  10. 4 New Customers in a day (include 4 customer #'s)
  11. Called TripAdvisor to get updates made ___________
  12. Highest # of Verifications in a day ___/____/____
  13. Removed a MerchantCircle Duplicate ___________
  14. Completed 5 February Customers (include customer #'s)
  15. Got a suite number added into a nextdoor listing ___________
  16. Removed Google Duplicate(s) ___________
  17. ___________
    Helped a team member by answering a question in Mattermost ___________
  18. Sent OPTIMA™ an email requesting Account Manager help ___________
  19. Completed OPTIMA Verification & sent to Social Specialist to finish FB ___________
  20. Get 35 Verifications in a day ___/____/____
  21. Opened a GMB Support Ticket ___/____/____
  22. Computer Malfunction - put in a ticket to IT ___/____/____
  23. Removed Bing Duplicate(s) ___________
  24. Completed all verification within 7 days of customer sold date ___________
  25. Reply to than 10 emails before 10am ___/____/____
  26. Gave a Coworker a Shout Out ___/____/____
  27. Update an OPR after confirming core information with a Business Owner ___________
  28. Get 30 Verifications in a day ___/____/____
  29. Asked for help in the team help email ___/____/____