Sent OPTIMA™an emailrequestingAccount Managerhelp___________Got a suitenumber addedinto a nextdoorlisting___________Called Yelp toAccess aBusinessListing___________Completed my10thVerification CallLog on 1customer.___________CompletedOPTIMAVerification & sentto Social Specialistto finish FB___________Highest # ofVerifications ina day___/____/____Attend aMeeting___/____/____Asked theVerificationTrainer orManager aQuestion___________Swapped asite due tolength ofprogram___________RemovedBingDuplicate(s)___________ComputerMalfunction -put in a ticketto IT___/____/____Removed aMerchantCircleDuplicate___________Reply to than10 emailsbefore 10am___/____/____CalledTripAdvisorto getupdatesmade___________4 NewCustomers ina day(include 4customer #'s)Set up aCustomer formore than oneLocation(include 2+customer #'s)Responded to 5OPTIMA/OPTIMAHelp Emails(include 5customer #'s)Gave aCoworker aShout Out___/____/____Update an OPRafter confirmingcore informationwith a BusinessOwner___________Helped a teammember byanswering aquestion inMattermost______________________Opened aGMB SupportTicket___/____/____Completed allverificationwithin 7 days ofcustomer solddate___________Get 30Verifications ina day___/____/____Completed 5FebruaryCustomers(includecustomer #'s) Get 35Verifications ina day___/____/____RemovedGoogleDuplicate(s)___________ Asked for helpin the teamhelp email___/____/____Worked withCustomerExperience on aresolution for anaccount___________Catch a TeamMembertalking tothemselves___________ Sent OPTIMA™an emailrequestingAccount Managerhelp___________Got a suitenumber addedinto a nextdoorlisting___________Called Yelp toAccess aBusinessListing___________Completed my10thVerification CallLog on 1customer.___________CompletedOPTIMAVerification & sentto Social Specialistto finish FB___________Highest # ofVerifications ina day___/____/____Attend aMeeting___/____/____Asked theVerificationTrainer orManager aQuestion___________Swapped asite due tolength ofprogram___________RemovedBingDuplicate(s)___________ComputerMalfunction -put in a ticketto IT___/____/____Removed aMerchantCircleDuplicate___________Reply to than10 emailsbefore 10am___/____/____CalledTripAdvisorto getupdatesmade___________4 NewCustomers ina day(include 4customer #'s)Set up aCustomer formore than oneLocation(include 2+customer #'s)Responded to 5OPTIMA/OPTIMAHelp Emails(include 5customer #'s)Gave aCoworker aShout Out___/____/____Update an OPRafter confirmingcore informationwith a BusinessOwner___________Helped a teammember byanswering aquestion inMattermost______________________Opened aGMB SupportTicket___/____/____Completed allverificationwithin 7 days ofcustomer solddate___________Get 30Verifications ina day___/____/____Completed 5FebruaryCustomers(includecustomer #'s) Get 35Verifications ina day___/____/____RemovedGoogleDuplicate(s)___________ Asked for helpin the teamhelp email___/____/____Worked withCustomerExperience on aresolution for anaccount___________Catch a TeamMembertalking tothemselves___________ 

Verification Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent OPTIMA™ an email requesting Account Manager help ___________
  2. Got a suite number added into a nextdoor listing ___________
  3. Called Yelp to Access a Business Listing ___________
  4. Completed my 10th Verification Call Log on 1 customer. ___________
  5. Completed OPTIMA Verification & sent to Social Specialist to finish FB ___________
  6. Highest # of Verifications in a day ___/____/____
  7. Attend a Meeting ___/____/____
  8. Asked the Verification Trainer or Manager a Question ___________
  9. Swapped a site due to length of program ___________
  10. Removed Bing Duplicate(s) ___________
  11. Computer Malfunction - put in a ticket to IT ___/____/____
  12. Removed a MerchantCircle Duplicate ___________
  13. Reply to than 10 emails before 10am ___/____/____
  14. Called TripAdvisor to get updates made ___________
  15. 4 New Customers in a day (include 4 customer #'s)
  16. Set up a Customer for more than one Location (include 2+ customer #'s)
  17. Responded to 5 OPTIMA/OPTIMA Help Emails (include 5 customer #'s)
  18. Gave a Coworker a Shout Out ___/____/____
  19. Update an OPR after confirming core information with a Business Owner ___________
  20. ___________
    Helped a team member by answering a question in Mattermost ___________
  21. Opened a GMB Support Ticket ___/____/____
  22. Completed all verification within 7 days of customer sold date ___________
  23. Get 30 Verifications in a day ___/____/____
  24. Completed 5 February Customers (include customer #'s)
  25. Get 35 Verifications in a day ___/____/____
  26. Removed Google Duplicate(s) ___________
  27. Asked for help in the team help email ___/____/____
  28. Worked with Customer Experience on a resolution for an account ___________
  29. Catch a Team Member talking to themselves ___________