Submit a waldo ticket Client has your name or name of someone you know Zoom action? Send a FU email ANOTHER CASE! Cushioned You hit 10 calls Upsell a daily budget NO REFUND FOR YOU (Negotiated) Transfer to reps Used some empathy words Chatter an AE "Maybe Resume would be better..." You pitch your survey Refund Case in a call Upsell from FTP You hear back from BOSS "It's like a gift card..." Power hour x2 Power Hour (One hour no IW) You hit 15 calls De- escalate a client Resume credit Submit a waldo ticket Client has your name or name of someone you know Zoom action? Send a FU email ANOTHER CASE! Cushioned You hit 10 calls Upsell a daily budget NO REFUND FOR YOU (Negotiated) Transfer to reps Used some empathy words Chatter an AE "Maybe Resume would be better..." You pitch your survey Refund Case in a call Upsell from FTP You hear back from BOSS "It's like a gift card..." Power hour x2 Power Hour (One hour no IW) You hit 15 calls De- escalate a client Resume credit
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submit a waldo ticket
Client has your name or name of someone you know
Zoom action?
Send a FU email
ANOTHER CASE!
Cushioned
You hit 10 calls
Upsell a daily budget
NO REFUND FOR YOU
(Negotiated)
Transfer to reps
Used some empathy words
Chatter an AE
"Maybe Resume would be better..."
You pitch your survey
Refund
Case in a call
Upsell from FTP
You hear back from BOSS
"It's like a gift card..."
Power hour x2
Power Hour (One hour no IW)
You hit 15 calls
De-escalate a client
Resume credit