NOREFUNDFOR YOU(Negotiated)Chatteran AEUpsellfromFTPTransferto repsUpsella dailybudgetPowerHour(One hourno IW)Casein acallRefundResumecreditZoomaction?"MaybeResumewould bebetter..."CushionedClient hasyour nameor name ofsomeoneyou knowDe-escalatea clientUsedsomeempathywordsYou hit15callsSubmita waldoticketYou pitchyoursurvey"It's likea giftcard..."You hit10callsANOTHERCASE!You hearback fromBOSSSend aFUemailPowerhour x2NOREFUNDFOR YOU(Negotiated)Chatteran AEUpsellfromFTPTransferto repsUpsella dailybudgetPowerHour(One hourno IW)Casein acallRefundResumecreditZoomaction?"MaybeResumewould bebetter..."CushionedClient hasyour nameor name ofsomeoneyou knowDe-escalatea clientUsedsomeempathywordsYou hit15callsSubmita waldoticketYou pitchyoursurvey"It's likea giftcard..."You hit10callsANOTHERCASE!You hearback fromBOSSSend aFUemailPowerhour x2

Team Dawn Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NO REFUND FOR YOU (Negotiated)
  2. Chatter an AE
  3. Upsell from FTP
  4. Transfer to reps
  5. Upsell a daily budget
  6. Power Hour (One hour no IW)
  7. Case in a call
  8. Refund
  9. Resume credit
  10. Zoom action?
  11. "Maybe Resume would be better..."
  12. Cushioned
  13. Client has your name or name of someone you know
  14. De-escalate a client
  15. Used some empathy words
  16. You hit 15 calls
  17. Submit a waldo ticket
  18. You pitch your survey
  19. "It's like a gift card..."
  20. You hit 10 calls
  21. ANOTHER CASE!
  22. You hear back from BOSS
  23. Send a FU email
  24. Power hour x2