Power hour x2 Used some empathy words Power Hour (One hour no IW) "Maybe Resume would be better..." You hit 15 calls You pitch your survey ANOTHER CASE! Resume credit Cushioned You hit 10 calls De- escalate a client Client has your name or name of someone you know Transfer to reps Send a FU email Submit a waldo ticket Chatter an AE "It's like a gift card..." Upsell from FTP Zoom action? NO REFUND FOR YOU (Negotiated) Case in a call Refund Upsell a daily budget You hear back from BOSS Power hour x2 Used some empathy words Power Hour (One hour no IW) "Maybe Resume would be better..." You hit 15 calls You pitch your survey ANOTHER CASE! Resume credit Cushioned You hit 10 calls De- escalate a client Client has your name or name of someone you know Transfer to reps Send a FU email Submit a waldo ticket Chatter an AE "It's like a gift card..." Upsell from FTP Zoom action? NO REFUND FOR YOU (Negotiated) Case in a call Refund Upsell a daily budget You hear back from BOSS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Power hour x2
Used some empathy words
Power Hour (One hour no IW)
"Maybe Resume would be better..."
You hit 15 calls
You pitch your survey
ANOTHER CASE!
Resume credit
Cushioned
You hit 10 calls
De-escalate a client
Client has your name or name of someone you know
Transfer to reps
Send a FU email
Submit a waldo ticket
Chatter an AE
"It's like a gift card..."
Upsell from FTP
Zoom action?
NO REFUND FOR YOU
(Negotiated)
Case in a call
Refund
Upsell a daily budget
You hear back from BOSS