You hit15callsUsedsomeempathywordsChatteran AEDe-escalatea clientUpsellfromFTPClient hasyour nameor name ofsomeoneyou knowANOTHERCASE!You pitchyoursurveyTransferto repsPowerhour x2CushionedYou hearback fromBOSSPowerHour(One hourno IW)Casein acall"MaybeResumewould bebetter..."You hit10callsSubmita waldoticketZoomaction?ResumecreditUpsella dailybudgetNOREFUNDFOR YOU(Negotiated)Send aFUemailRefund"It's likea giftcard..."You hit15callsUsedsomeempathywordsChatteran AEDe-escalatea clientUpsellfromFTPClient hasyour nameor name ofsomeoneyou knowANOTHERCASE!You pitchyoursurveyTransferto repsPowerhour x2CushionedYou hearback fromBOSSPowerHour(One hourno IW)Casein acall"MaybeResumewould bebetter..."You hit10callsSubmita waldoticketZoomaction?ResumecreditUpsella dailybudgetNOREFUNDFOR YOU(Negotiated)Send aFUemailRefund"It's likea giftcard..."

Team Dawn Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You hit 15 calls
  2. Used some empathy words
  3. Chatter an AE
  4. De-escalate a client
  5. Upsell from FTP
  6. Client has your name or name of someone you know
  7. ANOTHER CASE!
  8. You pitch your survey
  9. Transfer to reps
  10. Power hour x2
  11. Cushioned
  12. You hear back from BOSS
  13. Power Hour (One hour no IW)
  14. Case in a call
  15. "Maybe Resume would be better..."
  16. You hit 10 calls
  17. Submit a waldo ticket
  18. Zoom action?
  19. Resume credit
  20. Upsell a daily budget
  21. NO REFUND FOR YOU (Negotiated)
  22. Send a FU email
  23. Refund
  24. "It's like a gift card..."