(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"My iPhone won't charge - Pocket Lint Collection
Client brings in a Printer for In-Store Repair
Remote Access Software
"But they said it would only take an hour"
"My Outlook contacts are gone!"
Person stares at you while you're working with another client
"I don't have a password!"
Spiderwebs
"Just a quick question"
"I don't have an Appointment but..."
"It won't power up"..boots to recovery.
Difference between what client says and what is happening
AOL GOLD
Turning off Computer during an update
Two-Factor Authentication but its a landline
"Apple says appointments aren't needed!"
Client doesn't want to buy external storage media
"Tech support? No I bought it here 3 years ago"
"BUT APPLE SAID..."
"Why aren't my programs here?"
"I don't need an appointment just to drop it off!"