You shouldalwaysaddressclients bywhat?It is alwaysgood to saythese twophrasesgraciously?Bepersonableyet what?Rule#1Fill in theblank: Thinkbeforeyou____.What isetiquette?What is asimilarword foretiquette?Officeetiquetteis aboutwhat?You shouldalwaysaddressclients bywhat?It is alwaysgood to saythese twophrasesgraciously?Bepersonableyet what?Rule#1Fill in theblank: Thinkbeforeyou____.What isetiquette?What is asimilarword foretiquette?Officeetiquetteis aboutwhat?

Customer Service Etiquette - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. S-You should always address clients by what?
  2. E-It is always good to say these two phrases graciously?
  3. C-Be personable yet what?
  4. C-Rule #1
  5. S-Fill in the blank: Think before you____.
  6. C-What is etiquette?
  7. E-What is a similar word for etiquette?
  8. E-Office etiquette is about what?