(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said “donation” instead of “payment”
Welcomed new sponsors to ChildFund
Thanked them 1-3 times
Wrapped the call by thanking the sponsor
Thanked them for providing their address
Asked how the sponsor is doing today
Rep is one step ahead of sponsor
Said sponsors name 1-3 times
Told a personal tidbit
Said “graduate” instead of “depart” –in context
Laughed with the sponsor
Did not interrupt
Said gift instead of DF
Takes ownership of the issue/reason for calling
Does not place blame on the sponsor--in context
Confirmed their payment frequency
Added a new CC/EFT and waited for the Accept
Mentioned how long they have been sponsoring
If a hold took place they asked if they could put them on hold
Rep said child’s birthday
No dead air
Made the connection between sponsor and child/community
Asked about donating to a campaign
Verified the name as it appears on the card/bank account
Expressed gratitude on behalf of sponsored child/community
Confirmed the date of their next donation
Said the country in which the sponsored child is from
Addressed every issue
Thanked them for their sponsorship
Verified address and email at start
Offered 2 or more solutions to a problem
Did not say error/issue --in context
Introduced the survey
Thanked them for a previously made DF
Asked if they need help w/ anything else
Recapped the call - card number and all changes
Verified address (again) before entering in card/bank account