Asked if theyneed help w/anythingelseThankedthem fortheirsponsorshipAdded a newCC/EFT andwaited forthe AcceptNodeadairAsked aboutdonating to acampaignThankedthem for apreviouslymade DFWelcomednewsponsors toChildFundConfirmedthe date oftheir nextdonationConfirmedtheirpaymentfrequencySaid“graduate”instead of“depart” –incontextLaughedwith thesponsorSaid“donation”instead of“payment”CreatedAGPDid notsayerror/issue--in contextTakesownership oftheissue/reasonfor callingAddressedeveryissueIf a hold tookplace theyasked if theycould putthem on holdMade theconnectionbetweensponsor andchild/communityVerifiedaddress (again)before enteringin card/bankaccountThankedthem forprovidingtheir addressVerifiedaddressand emailat startExpressedgratitude onbehalf ofsponsoredchild/communityIntroducedthe surveySaid thecountry inwhich thesponsoredchild is fromWrapped thecall bythanking thesponsorAsked howthe sponsoris doingtodayTold apersonaltidbitVerified thename as itappears onthe card/bankaccountSaidsponsorsname 1-3timesRep isone stepahead ofsponsorRep saidchild’sbirthdayDoes notplace blameon thesponsor--incontextMentionedhow longthey havebeensponsoringSaid giftinsteadof DFDid notinterruptRecappedthe call -card numberand allchangesShowedempathywhereappropriateThankedthem 1-3timesSaidchild’snameOffered 2 ormoresolutions toa problemAsked if theyneed help w/anythingelseThankedthem fortheirsponsorshipAdded a newCC/EFT andwaited forthe AcceptNodeadairAsked aboutdonating to acampaignThankedthem for apreviouslymade DFWelcomednewsponsors toChildFundConfirmedthe date oftheir nextdonationConfirmedtheirpaymentfrequencySaid“graduate”instead of“depart” –incontextLaughedwith thesponsorSaid“donation”instead of“payment”CreatedAGPDid notsayerror/issue--in contextTakesownership oftheissue/reasonfor callingAddressedeveryissueIf a hold tookplace theyasked if theycould putthem on holdMade theconnectionbetweensponsor andchild/communityVerifiedaddress (again)before enteringin card/bankaccountThankedthem forprovidingtheir addressVerifiedaddressand emailat startExpressedgratitude onbehalf ofsponsoredchild/communityIntroducedthe surveySaid thecountry inwhich thesponsoredchild is fromWrapped thecall bythanking thesponsorAsked howthe sponsoris doingtodayTold apersonaltidbitVerified thename as itappears onthe card/bankaccountSaidsponsorsname 1-3timesRep isone stepahead ofsponsorRep saidchild’sbirthdayDoes notplace blameon thesponsor--incontextMentionedhow longthey havebeensponsoringSaid giftinsteadof DFDid notinterruptRecappedthe call -card numberand allchangesShowedempathywhereappropriateThankedthem 1-3timesSaidchild’snameOffered 2 ormoresolutions toa problem

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked if they need help w/ anything else
  2. Thanked them for their sponsorship
  3. Added a new CC/EFT and waited for the Accept
  4. No dead air
  5. Asked about donating to a campaign
  6. Thanked them for a previously made DF
  7. Welcomed new sponsors to ChildFund
  8. Confirmed the date of their next donation
  9. Confirmed their payment frequency
  10. Said “graduate” instead of “depart” –in context
  11. Laughed with the sponsor
  12. Said “donation” instead of “payment”
  13. Created AGP
  14. Did not say error/issue --in context
  15. Takes ownership of the issue/reason for calling
  16. Addressed every issue
  17. If a hold took place they asked if they could put them on hold
  18. Made the connection between sponsor and child/community
  19. Verified address (again) before entering in card/bank account
  20. Thanked them for providing their address
  21. Verified address and email at start
  22. Expressed gratitude on behalf of sponsored child/community
  23. Introduced the survey
  24. Said the country in which the sponsored child is from
  25. Wrapped the call by thanking the sponsor
  26. Asked how the sponsor is doing today
  27. Told a personal tidbit
  28. Verified the name as it appears on the card/bank account
  29. Said sponsors name 1-3 times
  30. Rep is one step ahead of sponsor
  31. Rep said child’s birthday
  32. Does not place blame on the sponsor--in context
  33. Mentioned how long they have been sponsoring
  34. Said gift instead of DF
  35. Did not interrupt
  36. Recapped the call - card number and all changes
  37. Showed empathy where appropriate
  38. Thanked them 1-3 times
  39. Said child’s name
  40. Offered 2 or more solutions to a problem