(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said sponsors name 1-3 times
Welcomed new sponsors to ChildFund
Asked how the sponsor is doing today
Does not place blame on the sponsor--in context
Said “graduate” instead of “depart” –in context
Mentioned how long they have been sponsoring
Addressed every issue
Thanked them for providing their address
Said the country in which the sponsored child is from
Asked about donating to a campaign
Verified address and email at start
Did not interrupt
Verified the name as it appears on the card/bank account
Recapped the call - card number and all changes
Wrapped the call by thanking the sponsor
Thanked them for their sponsorship
Confirmed their payment frequency
If a hold took place they asked if they could put them on hold
Confirmed the date of their next donation
Did not say error/issue --in context
Rep is one step ahead of sponsor
Verified address (again) before entering in card/bank account
Told a personal tidbit
Said child’s name
Expressed gratitude on behalf of sponsored child/community
Asked if they need help w/ anything else
Thanked them for a previously made DF
Introduced the survey
Said “donation” instead of “payment”
Added a new CC/EFT and waited for the Accept
Made the connection between sponsor and child/community
