(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said gift instead of DF
Welcomed new sponsors to ChildFund
Confirmed the date of their next donation
Verified the name as it appears on the card/bank account
Told a personal tidbit
Created AGP
Expressed gratitude on behalf of sponsored child/community
Laughed with the sponsor
Thanked them for their sponsorship
Thanked them 1-3 times
Does not place blame on the sponsor--in context
Added a new CC/EFT and waited for the Accept
Asked how the sponsor is doing today
Said “donation” instead of “payment”
Wrapped the call by thanking the sponsor
Mentioned how long they have been sponsoring
Said “graduate” instead of “depart” –in context
Did not interrupt
Thanked them for providing their address
Made the connection between sponsor and child/community
Recapped the call - card number and all changes
Did not say error/issue --in context
Confirmed their payment frequency
Rep said child’s birthday
Thanked them for a previously made DF
No dead air
Said the country in which the sponsored child is from
Offered 2 or more solutions to a problem
Asked if they need help w/ anything else
Rep is one step ahead of sponsor
Asked about donating to a campaign
Verified address (again) before entering in card/bank account
Showed empathy where appropriate
Said child’s name
Addressed every issue
Introduced the survey
Takes ownership of the issue/reason for calling
Verified address and email at start
Said sponsors name 1-3 times
If a hold took place they asked if they could put them on hold
