Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. No dead air
2. Recapped the call - card number and all changes
3. Made the connection between sponsor and child/community
4. Thanked them for a previously made DF
5. Asked about donating to a campaign
6. Did not interrupt
7. Rep is one step ahead of sponsor
8. Mentioned how long they have been sponsoring
9. Verified address (again) before entering in card/bank account
10. Offered 2 or more solutions to a problem
11. Wrapped the call by thanking the sponsor
12. Thanked them for providing their address
13. Said sponsors name 1-3 times
14. Takes ownership of the issue/reason for calling
15. Expressed gratitude on behalf of sponsored child/community
16. Verified the name as it appears on the card/bank account
17. Said child’s name
18. Laughed with the sponsor
19. Said gift instead of DF
20. Thanked them for their sponsorship
21. If a hold took place they asked if they could put them on hold
22. Said “donation” instead of “payment”
23. Created AGP
24. Said the country in which the sponsored child is from
25. Added a new CC/EFT and waited for the Accept
26. Introduced the survey
27. Showed empathy where appropriate
28. Verified address and email at start
29. Does not place blame on the sponsor--in context
30. Did not say error/issue --in context
31. Welcomed new sponsors to ChildFund
32. Rep said child’s birthday
33. Confirmed the date of their next donation
34. Said “graduate” instead of “depart” –in context
35. Told a personal tidbit
36. Addressed every issue
37. Confirmed their payment frequency
38. Asked if they need help w/ anything else
39. Thanked them 1-3 times
40. Asked how the sponsor is doing today