(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Created AGP
Expressed gratitude on behalf of sponsored child/community
Said “graduate” instead of “depart” –in context
Said the country in which the sponsored child is from
If a hold took place they asked if they could put them on hold
Showed empathy where appropriate
Verified address (again) before entering in card/bank account
Does not place blame on the sponsor--in context
Said “donation” instead of “payment”
Welcomed new sponsors to ChildFund
Mentioned how long they have been sponsoring
Said child’s name
Addressed every issue
Thanked them 1-3 times
Confirmed their payment frequency
Said sponsors name 1-3 times
Confirmed the date of their next donation
Did not interrupt
Made the connection between sponsor and child/community
Offered 2 or more solutions to a problem
Wrapped the call by thanking the sponsor
Recapped the call - card number and all changes
Asked how the sponsor is doing today
Asked about donating to a campaign
Rep is one step ahead of sponsor
Thanked them for providing their address
Verified the name as it appears on the card/bank account