Did notinterruptSaid“graduate”instead of“depart” –incontextAsked aboutdonating to acampaignWelcomednewsponsors toChildFundAsked howthe sponsoris doingtodaySaidchild’snameThankedthem fortheirsponsorshipExpressedgratitude onbehalf ofsponsoredchild/communityTold apersonaltidbitOffered 2 ormoresolutions toa problemThankedthem for apreviouslymade DFDid notsayerror/issue--in contextTakesownership oftheissue/reasonfor callingRep isone stepahead ofsponsorVerifiedaddress (again)before enteringin card/bankaccountSaid thecountry inwhich thesponsoredchild is fromMade theconnectionbetweensponsor andchild/communitySaid“donation”instead of“payment”Verifiedaddressand emailat startSaidsponsorsname 1-3timesVerified thename as itappears onthe card/bankaccountRep saidchild’sbirthdaySaid giftinsteadof DFAddressedeveryissueAsked if theyneed help w/anythingelseWrapped thecall bythanking thesponsorIntroducedthe surveyConfirmedthe date oftheir nextdonationThankedthem forprovidingtheir addressCreatedAGPMentionedhow longthey havebeensponsoringIf a hold tookplace theyasked if theycould putthem on holdNodeadairRecappedthe call -card numberand allchangesThankedthem 1-3timesDoes notplace blameon thesponsor--incontextLaughedwith thesponsorAdded a newCC/EFT andwaited forthe AcceptShowedempathywhereappropriateConfirmedtheirpaymentfrequencyDid notinterruptSaid“graduate”instead of“depart” –incontextAsked aboutdonating to acampaignWelcomednewsponsors toChildFundAsked howthe sponsoris doingtodaySaidchild’snameThankedthem fortheirsponsorshipExpressedgratitude onbehalf ofsponsoredchild/communityTold apersonaltidbitOffered 2 ormoresolutions toa problemThankedthem for apreviouslymade DFDid notsayerror/issue--in contextTakesownership oftheissue/reasonfor callingRep isone stepahead ofsponsorVerifiedaddress (again)before enteringin card/bankaccountSaid thecountry inwhich thesponsoredchild is fromMade theconnectionbetweensponsor andchild/communitySaid“donation”instead of“payment”Verifiedaddressand emailat startSaidsponsorsname 1-3timesVerified thename as itappears onthe card/bankaccountRep saidchild’sbirthdaySaid giftinsteadof DFAddressedeveryissueAsked if theyneed help w/anythingelseWrapped thecall bythanking thesponsorIntroducedthe surveyConfirmedthe date oftheir nextdonationThankedthem forprovidingtheir addressCreatedAGPMentionedhow longthey havebeensponsoringIf a hold tookplace theyasked if theycould putthem on holdNodeadairRecappedthe call -card numberand allchangesThankedthem 1-3timesDoes notplace blameon thesponsor--incontextLaughedwith thesponsorAdded a newCC/EFT andwaited forthe AcceptShowedempathywhereappropriateConfirmedtheirpaymentfrequency

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not interrupt
  2. Said “graduate” instead of “depart” –in context
  3. Asked about donating to a campaign
  4. Welcomed new sponsors to ChildFund
  5. Asked how the sponsor is doing today
  6. Said child’s name
  7. Thanked them for their sponsorship
  8. Expressed gratitude on behalf of sponsored child/community
  9. Told a personal tidbit
  10. Offered 2 or more solutions to a problem
  11. Thanked them for a previously made DF
  12. Did not say error/issue --in context
  13. Takes ownership of the issue/reason for calling
  14. Rep is one step ahead of sponsor
  15. Verified address (again) before entering in card/bank account
  16. Said the country in which the sponsored child is from
  17. Made the connection between sponsor and child/community
  18. Said “donation” instead of “payment”
  19. Verified address and email at start
  20. Said sponsors name 1-3 times
  21. Verified the name as it appears on the card/bank account
  22. Rep said child’s birthday
  23. Said gift instead of DF
  24. Addressed every issue
  25. Asked if they need help w/ anything else
  26. Wrapped the call by thanking the sponsor
  27. Introduced the survey
  28. Confirmed the date of their next donation
  29. Thanked them for providing their address
  30. Created AGP
  31. Mentioned how long they have been sponsoring
  32. If a hold took place they asked if they could put them on hold
  33. No dead air
  34. Recapped the call - card number and all changes
  35. Thanked them 1-3 times
  36. Does not place blame on the sponsor--in context
  37. Laughed with the sponsor
  38. Added a new CC/EFT and waited for the Accept
  39. Showed empathy where appropriate
  40. Confirmed their payment frequency