Verifiedaddressand emailat startLaughedwith thesponsorSaidsponsorsname 1-3timesIf a hold tookplace theyasked if theycould putthem on holdSaid giftinsteadof DFRep saidchild’sbirthdayTold apersonaltidbitThankedthem fortheirsponsorshipSaid“graduate”instead of“depart” –incontextConfirmedthe date oftheir nextdonationVerifiedaddress (again)before enteringin card/bankaccountSaid thecountry inwhich thesponsoredchild is fromAdded a newCC/EFT andwaited forthe AcceptTakesownership oftheissue/reasonfor callingMade theconnectionbetweensponsor andchild/communityAddressedeveryissueDid notsayerror/issue--in contextSaidchild’snameVerified thename as itappears onthe card/bankaccountConfirmedtheirpaymentfrequencyThankedthem forprovidingtheir addressThankedthem 1-3timesCreatedAGPWrapped thecall bythanking thesponsorShowedempathywhereappropriateDid notinterruptExpressedgratitude onbehalf ofsponsoredchild/communityNodeadairRecappedthe call -card numberand allchangesThankedthem for apreviouslymade DFAsked if theyneed help w/anythingelseMentionedhow longthey havebeensponsoringDoes notplace blameon thesponsor--incontextRep isone stepahead ofsponsorWelcomednewsponsors toChildFundAsked aboutdonating to acampaignAsked howthe sponsoris doingtodaySaid“donation”instead of“payment”Offered 2 ormoresolutions toa problemIntroducedthe surveyVerifiedaddressand emailat startLaughedwith thesponsorSaidsponsorsname 1-3timesIf a hold tookplace theyasked if theycould putthem on holdSaid giftinsteadof DFRep saidchild’sbirthdayTold apersonaltidbitThankedthem fortheirsponsorshipSaid“graduate”instead of“depart” –incontextConfirmedthe date oftheir nextdonationVerifiedaddress (again)before enteringin card/bankaccountSaid thecountry inwhich thesponsoredchild is fromAdded a newCC/EFT andwaited forthe AcceptTakesownership oftheissue/reasonfor callingMade theconnectionbetweensponsor andchild/communityAddressedeveryissueDid notsayerror/issue--in contextSaidchild’snameVerified thename as itappears onthe card/bankaccountConfirmedtheirpaymentfrequencyThankedthem forprovidingtheir addressThankedthem 1-3timesCreatedAGPWrapped thecall bythanking thesponsorShowedempathywhereappropriateDid notinterruptExpressedgratitude onbehalf ofsponsoredchild/communityNodeadairRecappedthe call -card numberand allchangesThankedthem for apreviouslymade DFAsked if theyneed help w/anythingelseMentionedhow longthey havebeensponsoringDoes notplace blameon thesponsor--incontextRep isone stepahead ofsponsorWelcomednewsponsors toChildFundAsked aboutdonating to acampaignAsked howthe sponsoris doingtodaySaid“donation”instead of“payment”Offered 2 ormoresolutions toa problemIntroducedthe survey

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified address and email at start
  2. Laughed with the sponsor
  3. Said sponsors name 1-3 times
  4. If a hold took place they asked if they could put them on hold
  5. Said gift instead of DF
  6. Rep said child’s birthday
  7. Told a personal tidbit
  8. Thanked them for their sponsorship
  9. Said “graduate” instead of “depart” –in context
  10. Confirmed the date of their next donation
  11. Verified address (again) before entering in card/bank account
  12. Said the country in which the sponsored child is from
  13. Added a new CC/EFT and waited for the Accept
  14. Takes ownership of the issue/reason for calling
  15. Made the connection between sponsor and child/community
  16. Addressed every issue
  17. Did not say error/issue --in context
  18. Said child’s name
  19. Verified the name as it appears on the card/bank account
  20. Confirmed their payment frequency
  21. Thanked them for providing their address
  22. Thanked them 1-3 times
  23. Created AGP
  24. Wrapped the call by thanking the sponsor
  25. Showed empathy where appropriate
  26. Did not interrupt
  27. Expressed gratitude on behalf of sponsored child/community
  28. No dead air
  29. Recapped the call - card number and all changes
  30. Thanked them for a previously made DF
  31. Asked if they need help w/ anything else
  32. Mentioned how long they have been sponsoring
  33. Does not place blame on the sponsor--in context
  34. Rep is one step ahead of sponsor
  35. Welcomed new sponsors to ChildFund
  36. Asked about donating to a campaign
  37. Asked how the sponsor is doing today
  38. Said “donation” instead of “payment”
  39. Offered 2 or more solutions to a problem
  40. Introduced the survey