(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assist in lyftnolteam Slack channel
Handle Carjacking ticket with correct process
Handle Allstate Gmail
Someone on FNOL talks
about their pet in Slack
Have to request correct reactivation photos 2+ times from one LD
Receive positive
comment on NPS feedback
95 or higher
on QA
Handle Fleet Coordinator ticket
Send VSC comms to LD
Handle Hertz ticket
Take a screenshot of a lead
Handle ADT ticket
A lead gives you positive feedback via email or Slack DM
More than 10 total calls in one day
Hit 99% adherence or higher
Sent Intact comms to California driver
Handle ticket with Safety escalation (non-Carjacking)
Handle NCIS ticket
Handle an in-app report
Assist in fnol-help Slack channel
Shift captain announces Phone SLA greater than 90% in Slack