(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take a screenshot of a lead
Handle NCIS ticket
Handle ADT ticket
More than 10 total calls in one day
Assist in fnol-help Slack channel
Handle Hertz ticket
Handle Allstate Gmail
Hit 99% adherence or higher
LD: "My car's fine" but photos show major damage
Handle an in-app report
95 or higher
on QA
Assist in lyftnolteam Slack channel
A lead gives you positive feedback via email or Slack DM
Someone on FNOL talks
about their pet in Slack
Receive positive
comment on NPS feedback
Tackle Jose
or Gina
lawsuit Gmail
Handle Fleet Coordinator ticket
Handle Carjacking ticket with correct process
Sent Intact comms to California driver
Handle ticket with Safety escalation (non-Carjacking)
Complete a Period Review
Send VSC comms to LD
Shift captain announces Phone SLA greater than 90% in Slack
Have to request correct reactivation photos 2+ times from one LD
