(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Send VSC comms to LD
Sent Intact comms to California driver
More than 10 total calls in one day
LD: "My car's fine" but photos show major damage
Take a screenshot of a lead
Tackle Jose
or Gina
lawsuit Gmail
Handle Carjacking ticket with correct process
Handle NCIS ticket
Someone on FNOL talks
about their pet in Slack
Handle Fleet Coordinator ticket
Hit 99% adherence or higher
Complete a Period Review
A lead gives you positive feedback via email or Slack DM
95 or higher
on QA
Handle Hertz ticket
Assist in fnol-help Slack channel
Handle ADT ticket
Assist in lyftnolteam Slack channel
Handle Allstate Gmail
Shift captain announces Phone SLA greater than 90% in Slack
Receive positive
comment on NPS feedback
Have to request correct reactivation photos 2+ times from one LD
Handle an in-app report
Handle ticket with Safety escalation (non-Carjacking)