(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Assist in fnol-help Slack channel
Handle NCIS ticket
Hit 99% adherence or higher
More than 10 total calls in one day
Receive positive
comment on NPS feedback
A lead gives you positive feedback via email or Slack DM
Shift captain announces Phone SLA greater than 90% in Slack
Handle Allstate Gmail
Tackle Jose
or Gina
lawsuit Gmail
Handle ADT ticket
Complete a Period Review
Have to request correct reactivation photos 2+ times from one LD
Handle an in-app report
Someone on FNOL talks
about their pet in Slack
Sent Intact comms to California driver
Take a screenshot of a lead
Send VSC comms to LD
LD: "My car's fine" but photos show major damage
Handle ticket with Safety escalation (non-Carjacking)
