HandleCarjackingticket withcorrectprocessHandlean in-appreportSomeone onFNOL talksabout theirpet in SlackA lead givesyou positivefeedback viaemail orSlack DMSent Intactcomms toCaliforniadriverAssist inlyftnolteamSlackchannelMore than10 totalcalls inone dayHit 99%adherenceor higherTackle Joseor GinalawsuitGmailHandleFleetCoordinatorticketSendVSCcomms toLDTake ascreenshotof a leadHandleHertzticketReceivepositivecomment onNPSfeedbackLD: "Mycar's fine"but photosshow majordamageCompletea PeriodReviewHandleNCISticketHandleAllstateGmail Shift captainannouncesPhone SLAgreater than90% in SlackHandle ticketwith Safetyescalation(non-Carjacking)Assist infnol-helpSlackchannel95 orhigheron QAHave to requestcorrectreactivationphotos 2+ timesfrom one LDHandleADTticketHandleCarjackingticket withcorrectprocessHandlean in-appreportSomeone onFNOL talksabout theirpet in SlackA lead givesyou positivefeedback viaemail orSlack DMSent Intactcomms toCaliforniadriverAssist inlyftnolteamSlackchannelMore than10 totalcalls inone dayHit 99%adherenceor higherTackle Joseor GinalawsuitGmailHandleFleetCoordinatorticketSendVSCcomms toLDTake ascreenshotof a leadHandleHertzticketReceivepositivecomment onNPSfeedbackLD: "Mycar's fine"but photosshow majordamageCompletea PeriodReviewHandleNCISticketHandleAllstateGmail Shift captainannouncesPhone SLAgreater than90% in SlackHandle ticketwith Safetyescalation(non-Carjacking)Assist infnol-helpSlackchannel95 orhigheron QAHave to requestcorrectreactivationphotos 2+ timesfrom one LDHandleADTticket

FNOL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
O
5
O
6
I
7
O
8
B
9
B
10
N
11
N
12
N
13
O
14
G
15
I
16
I
17
B
18
G
19
B
20
G
21
G
22
N
23
G
24
O
  1. I-Handle Carjacking ticket with correct process
  2. I-Handle an in-app report
  3. B-Someone on FNOL talks about their pet in Slack
  4. O-A lead gives you positive feedback via email or Slack DM
  5. O-Sent Intact comms to California driver
  6. I-Assist in lyftnolteam Slack channel
  7. O-More than 10 total calls in one day
  8. B-Hit 99% adherence or higher
  9. B-Tackle Jose or Gina lawsuit Gmail
  10. N-Handle Fleet Coordinator ticket
  11. N-Send VSC comms to LD
  12. N-Take a screenshot of a lead
  13. O-Handle Hertz ticket
  14. G-Receive positive comment on NPS feedback
  15. I-LD: "My car's fine" but photos show major damage
  16. I-Complete a Period Review
  17. B-Handle NCIS ticket
  18. G-Handle Allstate Gmail
  19. B-Shift captain announces Phone SLA greater than 90% in Slack
  20. G-Handle ticket with Safety escalation (non-Carjacking)
  21. G-Assist in fnol-help Slack channel
  22. N-95 or higher on QA
  23. G-Have to request correct reactivation photos 2+ times from one LD
  24. O-Handle ADT ticket