Took lunchon time andfor the rightamount oftimeCallerrefuses toverify last4 of SSNETCallCreditDisputeCallDueDateChangeTook 2ndBreakon-TimeNaturalDisaster/COVIDcallAnswereda questionin the chatContractQuestionsInterpretercallAssumptionsCallAsked aquestionin the chatPayoff(Customer)SuccessfullyDe-escalatedcallerCustomerrequests toleave Erin aVoivemail(x7299)AddressChangeCallMake aPaymentMuted in timetocough/sneezeExplainAmortizationCustomercalls you bythe wrongnameTitleReleaseQuestionsFunnye-mailaddressCustomerPlacesyou onHoldLaunchedSurvey toCallerTook lunchon time andfor the rightamount oftimeCallerrefuses toverify last4 of SSNETCallCreditDisputeCallDueDateChangeTook 2ndBreakon-TimeNaturalDisaster/COVIDcallAnswereda questionin the chatContractQuestionsInterpretercallAssumptionsCallAsked aquestionin the chatPayoff(Customer)SuccessfullyDe-escalatedcallerCustomerrequests toleave Erin aVoivemail(x7299)AddressChangeCallMake aPaymentMuted in timetocough/sneezeExplainAmortizationCustomercalls you bythe wrongnameTitleReleaseQuestionsFunnye-mailaddressCustomerPlacesyou onHoldLaunchedSurvey toCaller

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Took lunch on time and for the right amount of time
  2. Caller refuses to verify last 4 of SSN
  3. ET Call
  4. Credit Dispute Call
  5. Due Date Change
  6. Took 2nd Break on-Time
  7. Natural Disaster/COVID call
  8. Answered a question in the chat
  9. Contract Questions
  10. Interpreter call
  11. Assumptions Call
  12. Asked a question in the chat
  13. Payoff (Customer)
  14. Successfully De-escalated caller
  15. Customer requests to leave Erin a Voivemail (x7299)
  16. Address Change Call
  17. Make a Payment
  18. Muted in time to cough/sneeze
  19. Explain Amortization
  20. Customer calls you by the wrong name
  21. Title Release Questions
  22. Funny e-mail address
  23. Customer Places you on Hold
  24. Launched Survey to Caller