(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Title Release Questions
Asked a question in the chat
Make a Payment
Payoff (Customer)
Assumptions Call
Natural Disaster/COVID call
Funny e-mail address
Answered a question in the chat
Customer calls you by the wrong name
Credit Dispute Call
Muted in time to cough/sneeze
Address Change Call
Customer Places you on Hold
ET Call
Customer requests to leave Erin a Voivemail (x7299)
Due Date Change
Contract Questions
Interpreter call
Successfully De-escalated caller
Launched Survey to Caller
Caller refuses to verify last 4 of SSN
Took lunch on time and for the right amount of time
