(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Answered a question in the chat
Make a Payment
Address Change Call
Customer Places you on Hold
Contract Questions
Took lunch on time and for the right amount of time
Credit Dispute Call
Payoff (Customer)
Assumptions Call
Successfully De-escalated caller
ET Call
Explain Amortization
Caller refuses to verify last 4 of SSN
Customer calls you by the wrong name
Natural Disaster/COVID call
Asked a question in the chat
Interpreter call
Took 2nd Break on-Time
Due Date Change
Funny e-mail address
Muted in time to cough/sneeze
Launched Survey to Caller
Title Release Questions
Customer requests to leave Erin a Voivemail (x7299)
