(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ET Call
Interpreter call
Caller refuses to verify last 4 of SSN
Contract Questions
Asked a question in the chat
Credit Dispute Call
Took 2nd Break on-Time
Address Change Call
Explain Amortization
Funny e-mail address
Customer calls you by the wrong name
Customer Places you on Hold
Title Release Questions
Natural Disaster/COVID call
Took lunch on time and for the right amount of time
Payoff (Customer)
Make a Payment
Successfully De-escalated caller
Muted in time to cough/sneeze
Assumptions Call
Answered a question in the chat
Launched Survey to Caller
Due Date Change
Customer requests to leave Erin a Voivemail (x7299)
