all thetimeAsk clienta WHATquestionPost 1thing youlearned onYammerReadGettingclients toopen up poston YammeronselfAskmentor aWHATquestionunderstandcustomeramazedall thetimecockpitoneselfamazedall thetimecustomerwhatwhatAsk a fellowPEC teammember aWHATquestioninterestedrepeatingwhatrepeatinglisteningeveryoneRead HowSolutionsaren’tenough poston YammertrueShare thevideo youwatchedtodayunderstandtrueAsk pilotgroupmember aWHATquestionRead Sowhat doesthat reallymean poston Yammercockpitinterestedall thetimeAsk clienta WHATquestionPost 1thing youlearned onYammerReadGettingclients toopen up poston YammeronselfAskmentor aWHATquestionunderstandcustomeramazedall thetimecockpitoneselfamazedall thetimecustomerwhatwhatAsk a fellowPEC teammember aWHATquestioninterestedrepeatingwhatrepeatinglisteningeveryoneRead HowSolutionsaren’tenough poston YammertrueShare thevideo youwatchedtodayunderstandtrueAsk pilotgroupmember aWHATquestionRead Sowhat doesthat reallymean poston Yammercockpitinterested

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. all the time
  2. Ask client a WHAT question
  3. Post 1 thing you learned on Yammer
  4. Read Getting clients to open up post on Yammer
  5. onself
  6. Ask mentor a WHAT question
  7. understand
  8. customer
  9. amazed
  10. all the time
  11. cockpit
  12. oneself
  13. amazed
  14. all the time
  15. customer
  16. what
  17. what
  18. Ask a fellow PEC team member a WHAT question
  19. interested
  20. repeating
  21. what
  22. repeating
  23. listening
  24. everyone
  25. Read How Solutions aren’t enough post on Yammer
  26. true
  27. Share the video you watched today
  28. understand
  29. true
  30. Ask pilot group member a WHAT question
  31. Read So what does that really mean post on Yammer
  32. cockpit
  33. interested