listeningRead HowSolutionsaren’tenough poston Yammeroneselfall thetimeShare thevideo youwatchedtodayAsk clienta WHATquestionunderstandunderstandcustomeronselfRead Sowhat doesthat reallymean poston YammertrueReadGettingclients toopen up poston YammerrepeatingAsk pilotgroupmember aWHATquestioninterestedwhatinterestedwhatAsk a fellowPEC teammember aWHATquestioncustomerrepeatingamazedall thetimeeveryonecockpitwhatall thetimePost 1thing youlearned onYammercockpitamazedtrueAskmentor aWHATquestionlisteningRead HowSolutionsaren’tenough poston Yammeroneselfall thetimeShare thevideo youwatchedtodayAsk clienta WHATquestionunderstandunderstandcustomeronselfRead Sowhat doesthat reallymean poston YammertrueReadGettingclients toopen up poston YammerrepeatingAsk pilotgroupmember aWHATquestioninterestedwhatinterestedwhatAsk a fellowPEC teammember aWHATquestioncustomerrepeatingamazedall thetimeeveryonecockpitwhatall thetimePost 1thing youlearned onYammercockpitamazedtrueAskmentor aWHATquestion

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. listening
  2. Read How Solutions aren’t enough post on Yammer
  3. oneself
  4. all the time
  5. Share the video you watched today
  6. Ask client a WHAT question
  7. understand
  8. understand
  9. customer
  10. onself
  11. Read So what does that really mean post on Yammer
  12. true
  13. Read Getting clients to open up post on Yammer
  14. repeating
  15. Ask pilot group member a WHAT question
  16. interested
  17. what
  18. interested
  19. what
  20. Ask a fellow PEC team member a WHAT question
  21. customer
  22. repeating
  23. amazed
  24. all the time
  25. everyone
  26. cockpit
  27. what
  28. all the time
  29. Post 1 thing you learned on Yammer
  30. cockpit
  31. amazed
  32. true
  33. Ask mentor a WHAT question