whatRead Sowhat doesthat reallymean poston YammerwhatAsk clienta WHATquestionunderstandRead HowSolutionsaren’tenough poston Yammerwhatamazedcockpitrepeatingall thetimeinterestedAsk a fellowPEC teammember aWHATquestioncustomercockpitall thetimeonselfinterestedamazedPost 1thing youlearned onYammeroneselfeveryoneReadGettingclients toopen up poston Yammertrueall thetimeAsk pilotgroupmember aWHATquestionrepeatingunderstandAskmentor aWHATquestionShare thevideo youwatchedtodaylisteningtruecustomerwhatRead Sowhat doesthat reallymean poston YammerwhatAsk clienta WHATquestionunderstandRead HowSolutionsaren’tenough poston Yammerwhatamazedcockpitrepeatingall thetimeinterestedAsk a fellowPEC teammember aWHATquestioncustomercockpitall thetimeonselfinterestedamazedPost 1thing youlearned onYammeroneselfeveryoneReadGettingclients toopen up poston Yammertrueall thetimeAsk pilotgroupmember aWHATquestionrepeatingunderstandAskmentor aWHATquestionShare thevideo youwatchedtodaylisteningtruecustomer

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. what
  2. Read So what does that really mean post on Yammer
  3. what
  4. Ask client a WHAT question
  5. understand
  6. Read How Solutions aren’t enough post on Yammer
  7. what
  8. amazed
  9. cockpit
  10. repeating
  11. all the time
  12. interested
  13. Ask a fellow PEC team member a WHAT question
  14. customer
  15. cockpit
  16. all the time
  17. onself
  18. interested
  19. amazed
  20. Post 1 thing you learned on Yammer
  21. oneself
  22. everyone
  23. Read Getting clients to open up post on Yammer
  24. true
  25. all the time
  26. Ask pilot group member a WHAT question
  27. repeating
  28. understand
  29. Ask mentor a WHAT question
  30. Share the video you watched today
  31. listening
  32. true
  33. customer