Customerwill onlyonboard withreturnsHermeswill notcollectProductis notgoodMycustomersneeds adifferentcarrier nowWe arenot quickenoughSilenceTheprice istoo highSubscriptioncharges toohighVolume ofcustomerturns ourway lowerIt was inhubspotbut now itis goneOurcompetionhas won thecustomerNointernationaloptionsthisI needanalyticsParcelforceonlyUPS CSnightmareChurnwas notmy faultDid notknowMarketinghas noleads formeHubspotvalue wasonly for myinformationCS is nothelpingmeCollectionsthroughAPIneededCarrierMVP isnot goodenoughI can notreach thecustomeranymoreCustomerwill onlyonboard withreturnsHermeswill notcollectProductis notgoodMycustomersneeds adifferentcarrier nowWe arenot quickenoughSilenceTheprice istoo highSubscriptioncharges toohighVolume ofcustomerturns ourway lowerIt was inhubspotbut now itis goneOurcompetionhas won thecustomerNointernationaloptionsthisI needanalyticsParcelforceonlyUPS CSnightmareChurnwas notmy faultDid notknowMarketinghas noleads formeHubspotvalue wasonly for myinformationCS is nothelpingmeCollectionsthroughAPIneededCarrierMVP isnot goodenoughI can notreach thecustomeranymore

Sales Excuses - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer will only onboard with returns
  2. Hermes will not collect
  3. Product is not good
  4. My customers needs a different carrier now
  5. We are not quick enough
  6. Silence
  7. The price is too high
  8. Subscription charges too high
  9. Volume of customer turns our way lower
  10. It was in hubspot but now it is gone
  11. Our competion has won the customer
  12. No international options
  13. this
  14. I need analytics
  15. Parcelforce only
  16. UPS CS nightmare
  17. Churn was not my fault
  18. Did not know
  19. Marketing has no leads for me
  20. Hubspot value was only for my information
  21. CS is not helping me
  22. Collections through API needed
  23. Carrier MVP is not good enough
  24. I can not reach the customer anymore