Areyouthere?Has toreviewSPDRefer toEAP/PointSolutionsVendorsRTIHeadsetIssuesDeescalatecallerReferto PCGCallDropsSystemissueStaticCallSendNon-ClaimPlaceaccounton holdCallbackCloseaTASQCall outtoManagerSomeonecant hearyouSendEligibilityissueSet upAuthCallout toPBMGetsHungup OnCall CareManagementUseCTLChatProviderwithmultipleMembersVerifiedPCPAreyouthere?Has toreviewSPDRefer toEAP/PointSolutionsVendorsRTIHeadsetIssuesDeescalatecallerReferto PCGCallDropsSystemissueStaticCallSendNon-ClaimPlaceaccounton holdCallbackCloseaTASQCall outtoManagerSomeonecant hearyouSendEligibilityissueSet upAuthCallout toPBMGetsHungup OnCall CareManagementUseCTLChatProviderwithmultipleMembersVerifiedPCP

Wacky Wednesday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
I
4
I
5
O
6
G
7
O
8
N
9
B
10
O
11
O
12
G
13
B
14
B
15
I
16
G
17
N
18
I
19
O
20
G
21
N
22
G
23
B
24
I
  1. B-Are you there?
  2. N-Has to review SPD
  3. I-Refer to EAP/Point Solutions Vendors
  4. I-RTI
  5. O-Headset Issues
  6. G-Deescalate caller
  7. O-Refer to PCG
  8. N-Call Drops
  9. B-System issue
  10. O-Static Call
  11. O-Send Non- Claim
  12. G-Place account on hold
  13. B-Callback
  14. B-Close a TASQ
  15. I-Call out to Manager
  16. G-Someone cant hear you
  17. N-Send Eligibility issue
  18. I-Set up Auth
  19. O-Call out to PBM
  20. G-Gets Hung up On
  21. N-Call Care Management
  22. G-Use CTL Chat
  23. B-Provider with multiple Members
  24. I-Verified PCP