Refer toEAP/PointSolutionsVendorsRTIGetsHungup OnSystemissueHeadsetIssuesCallDropsCallbackDeescalatecallerSendEligibilityissueCall CareManagementVerifiedPCPHas toreviewSPDCallout toPBMSendNon-ClaimUseCTLChatSet upAuthStaticCallCall outtoManagerProviderwithmultipleMembersReferto PCGCloseaTASQAreyouthere?Placeaccounton holdSomeonecant hearyouRefer toEAP/PointSolutionsVendorsRTIGetsHungup OnSystemissueHeadsetIssuesCallDropsCallbackDeescalatecallerSendEligibilityissueCall CareManagementVerifiedPCPHas toreviewSPDCallout toPBMSendNon-ClaimUseCTLChatSet upAuthStaticCallCall outtoManagerProviderwithmultipleMembersReferto PCGCloseaTASQAreyouthere?Placeaccounton holdSomeonecant hearyou

Wacky Wednesday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
G
4
B
5
O
6
N
7
B
8
G
9
N
10
N
11
I
12
N
13
O
14
O
15
G
16
I
17
O
18
I
19
B
20
O
21
B
22
B
23
G
24
G
  1. I-Refer to EAP/Point Solutions Vendors
  2. I-RTI
  3. G-Gets Hung up On
  4. B-System issue
  5. O-Headset Issues
  6. N-Call Drops
  7. B-Callback
  8. G-Deescalate caller
  9. N-Send Eligibility issue
  10. N-Call Care Management
  11. I-Verified PCP
  12. N-Has to review SPD
  13. O-Call out to PBM
  14. O-Send Non- Claim
  15. G-Use CTL Chat
  16. I-Set up Auth
  17. O-Static Call
  18. I-Call out to Manager
  19. B-Provider with multiple Members
  20. O-Refer to PCG
  21. B-Close a TASQ
  22. B-Are you there?
  23. G-Place account on hold
  24. G-Someone cant hear you