StaticCallCallout toPBMProviderwithmultipleMembersVerifiedPCPSendNon-ClaimSystemissueCallDropsPlaceaccounton holdAreyouthere?Referto PCGHeadsetIssuesGetsHungup OnCloseaTASQCallbackHas toreviewSPDCall outtoManagerSet upAuthCall CareManagementDeescalatecallerRefer toEAP/PointSolutionsVendorsUseCTLChatSendEligibilityissueSomeonecant hearyouRTIStaticCallCallout toPBMProviderwithmultipleMembersVerifiedPCPSendNon-ClaimSystemissueCallDropsPlaceaccounton holdAreyouthere?Referto PCGHeadsetIssuesGetsHungup OnCloseaTASQCallbackHas toreviewSPDCall outtoManagerSet upAuthCall CareManagementDeescalatecallerRefer toEAP/PointSolutionsVendorsUseCTLChatSendEligibilityissueSomeonecant hearyouRTI

Wacky Wednesday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
I
5
O
6
B
7
N
8
G
9
B
10
O
11
O
12
G
13
B
14
B
15
N
16
I
17
I
18
N
19
G
20
I
21
G
22
N
23
G
24
I
  1. O-Static Call
  2. O-Call out to PBM
  3. B-Provider with multiple Members
  4. I-Verified PCP
  5. O-Send Non- Claim
  6. B-System issue
  7. N-Call Drops
  8. G-Place account on hold
  9. B-Are you there?
  10. O-Refer to PCG
  11. O-Headset Issues
  12. G-Gets Hung up On
  13. B-Close a TASQ
  14. B-Callback
  15. N-Has to review SPD
  16. I-Call out to Manager
  17. I-Set up Auth
  18. N-Call Care Management
  19. G-Deescalate caller
  20. I-Refer to EAP/Point Solutions Vendors
  21. G-Use CTL Chat
  22. N-Send Eligibility issue
  23. G-Someone cant hear you
  24. I-RTI